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A Model of Electronic Commerce Critical Success Factors in Procurement Process

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A Model of Electronic Commerce Critical Success Factors in Procurement Process M.Sc. Mateja Podlogar, Teaching Assistant eProcurement Laboratory, eCommerce Center, – PowerPoint PPT presentation

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Title: A Model of Electronic Commerce Critical Success Factors in Procurement Process


1
A Model of Electronic Commerce Critical Success
Factors in Procurement Process
  • M.Sc. Mateja Podlogar, Teaching
    AssistanteProcurement Laboratory, eCommerce
    Center,
  • Faculty of Organizational Sciences,
  • University of Maribor, Slovenia
  • Mateja.Podlogar_at_FOV.Uni-Mb.si
  • http//eCom.fov.uni-mb.si

2
Procurement process and Electronic Commerce
3
Reduce costs
Reduce time
Improve business-executing quality
E-Commerce promises great opportunities
Closer relationships between buyers and suppliers
Buyer
Supplier
B u s i n e s s p r o c e s s r e d e s i g n
4
Problem definitions
  • The problem of the electronic commerce critical
    success factors ignorance in the procurement
    process.
  • The efficient electronic commerce introduction
    into the process.
  • The procurement process - a strategically
    importance to enterprises' business processes.

5
Goals of the Research
  • A Model of Electronic Commerce Critical Success
    Factors in Procurement Process.
  • Research questions
  • What are the electronic commerce factors in
    procurement process?
  • What is the importance of each electronic
    commerce factor in procurement process?
  • What is the connection and dependence among these
    factors?

6
Research Methodology - empirical study
  • Literature review.
  • Interviews in five large enterprises in Slovenia
  • Procurement, logistics and informatics managers
    from three different enterprises tested the
    questionnaire.
  • 250 large enterprises with web page and the
    highest revenues in Slovenia.
  • The questionnaires returned by the 133
    respondents.

7
Limitations
  • e-Commerce between a buyer and a supplier,
  • Procurement process between a buyer and a direct
    supplier,
  • 250 large enterprises with web page and the
    highest revenues in Slovenia.

8
Research model
9
The questionnaire
  • Three parts
  • Respondents and enterprises data,
  • Electronic commerce experiences and
  • Electronic commerce critical sucess factors
    (time, costs, simplicity and the number of
    transactions)
  • Second part
  • Please provide the existence and/or future plans
    for Electronic Commerce strategy and its
    definition in your enterprise
  • Please indicate whether your enterprise has a
    Director/Manager of Electronic Commerce
  • Does your enterprise use ERP (Enterprise Resource
    Planning) system (SAP, Oracle Business Suite,
    Baan, Navision, Kopa ERP, MAOP MCR solutions,
    your own solution)?

10
Electronic Commerce Experiences Electronic
commerce strategy
11
Electronic Commerce Experiences
Director/Manager of Electronic Commerce
12
Electronic Commerce Experiences ERP (Enterprise
Resource Planning) system use
13
A model of critical success factors in
procurement process
14
First group of factors Time of business data
processing
15
Second group of factors Costs of business data
processing
16
Third group of factors Simplicity of business
data processing
17
Fourth group of factors The number of
transaction in connection with business data
processing
18
(No Transcript)
19
Conclusions
  • In a practical sense, it is very important to
    know findings in connection with electronic
    commerce that are important for its development
    and implementation.
  • Researchers may give importance only to those
    factors that are found as really important ones.
  • Second practical contribution is that planning,
    implementation and expanding of e-Commerce in
    procurement process give some suggestions on how
    to become more efficient and effective.
  • Knowing e-Commerce factors contribute to finding
    new business opportunities and also to the
    enterprise competitiveness.
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