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WELCOME TO

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Title: C H A P T E R Author: Course Technology Last modified by: gowerwin Created Date: 11/5/1998 2:19:30 PM Document presentation format: On-screen Show – PowerPoint PPT presentation

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Title: WELCOME TO


1
WELCOME TO
CGS 2100 Microapps for Business
with your host Kyle Gower-Winter
2
What are we covering today?
  • Get to know each other
  • Talk about course materials
  • Explore the course websites
  • Go through the syllabus
  • Learn class policies and procedures
  • Discuss the Semester Agenda
  • Start Chapter 1

3
Preliminary Business
  • Students not in attendance today will be dropped
    from this course
  • There is a web-based section
  • http//service.cs.fsu.edu
  • http//apps3.oti.fsu.edu/RegistrarCourseLookup/Sea
    rchForm
  • Please turn off all cell phones.

4
Chapter 1
  • Introduction to Information Systems
  • Information Concepts
  • What Is an Information System
  • Business Information Systems
  • Systems Development
  • Organizations and Information Systems
  • Competitive Advantage
  • Performance-Based Information Systems
  • Information Systems Personnel

Topics
5
Information Concepts
Chapter 1.1
Key Terms
  • data
  • information
  • process
  • knowledge

6
Information Systems
  • What information systems have you interacted with
    since the beginning of the semester?
  • How about this week?
  • How about today?

Is it possible to exist without interacting with
information systems?
7
Basic Questions
  • What is information?
  • What is a system?
  • What is an information system?
  • What is it good for?

8
Data vs. Information
9
Characteristics of Valuable Information
  • Accurate
  • Complete
  • Economical
  • Flexible
  • Reliable
  • Relevant
  • Simple
  • Timely
  • Verifiable
  • Accessible
  • Secure

10
System
  • A set of elements or components that interact to
    accomplish goals
  • Takes some input, processes the input in its own
    way, and then produces some output

11
What is an Information System?
Chapter 1.2
Key Terms
  • input
  • processing
  • output
  • Feedback
  • Forecasting
  • Technology
  • infrastructure
  • Computer-based
  • information system
  • (CBIS)
  • hardware
  • software
  • database
  • Telecommunications
  • Networks
  • Internet
  • intranet
  • extranet
  • procedures

12
Information System (IS)
  • Information System
  • A set of interrelated elements or components that
  • collect (input),
  • manipulate (process), and
  • disseminate (output) data and information
  • and provide a feedback mechanism
  • to meet an objective.

13
Information System Components
Input
Output
Input the activity of gathering capturing raw
data
Processing converting or transforming data into
useful outputs
Output production of useful information
documents and reports
Feedback output that is used to make changes to
input or processing
Forecasting the process of predicting future
events to avoid problems
14
Computer-Based Information Systems
CBIS Composed of hardware, software, databases,
telecommunications, people, and procedures that
are configured to collect, manipulate, store, and
process data into information.
15
CBIS Components
  • Hardware
  • Computer equipment used to perform input,
    processing, and output activities
  • Software
  • Computer programs that govern the operation of
    the computer
  • Database
  • Organized collection of facts and information

16
CBIS Components
  • Telecommunications
  • Electronic transmission of signals for
    communications enables organizations to link
    computer systems into effective networks.
  • Network
  • Connected computers and computer equipment that
    enable electronic communications.

17
CBIS Components
  • Internet
  • The worlds largest telecommunications network
    consisting of thousands of interconnected networks

18
CBIS Components
  • People
  • The most important elements in most CBIS
  • Procedures
  • Strategies, policies, methods, and rules for
    using CBIS (Process).

19
Business Information Systems
Chapter 1.3
Key Terms
  • E-commerce
  • M-commerce
  • transaction
  • Transaction
  • Processing System
  • Enterprise Resource
  • Planning System
  • Management
  • Information System
  • Decision Support
  • System
  • Artificial Intelligence
  • Expert system
  • Knowledge base
  • Virtual reality

20
Information Systems
  • Information Systems assist us in
  • Collecting and storing pertinent information
    about our business or organization.
  • Analyzing that information in order to judge the
    state of our business or organization.
  • Making difficult decisions regarding our business
    or organization.
  • Automating the knowledge and skills of experts.

21
The Formal Information Systems
  • TPS Transaction Processing System
  • MIS Management Information System
  • DSS Decision Support System
  • GDSS Group
  • ESS Executive
  • ES Expert System
  • An artificial intelligence (AI) discipline.

22
Business Information Systems
  • E-commerce
  • Any business transaction executed electronically
    between two parties
  • B2B
  • B2C
  • C2C
  • M-commerce
  • Transactions conducted anywhere,
  • anytime.

23
Transaction Processing Systems
  • Transaction
  • Any business related exchange.
  • Transaction processing system
  • A CBIS used to record completed business
    transactions.
  • Enterprise Resource Planning (ERP) System
  • A set of integrated programs capable of managing
    a companys vital business operations for an
    entire multisite, global organization.
  • Well suited for for basic business tasks such as
    customer billing

24
Management Information System
  • A CBIS used to provide routine information to
    managers and decision makers.

25
Decision Support Systems
  • CBIS used to support problem-specific decision
    making.
  • Well suited to complex problems.

26
Artificial Intelligence (AI), Expert Systems (ES)
Virtual Reality
  • Artificial Intelligence (AI)
  • A field that involves computer systems taking on
    the characteristics of human intelligence
  • Expert Systems (ES)
  • Gives the computer the ability to make
    suggestions and act like an expert in a
    particular field.
  • The collection of data, rules, procedures, and
    relationships that must be followed to achieve
    value or the proper outcome is contained in the
    expert systems knowledge base.
  • Virtual Reality
  • The simulation of a real or imagined environment
    that can be experienced visually in three
    dimensions.

27
Considering IS Types
  • TPS
  • MIS
  • DSS
  • ES
  • This system supports a transaction
  • This system produces a report based on a database
    queries
  • This system incorporates special,
    problem-specific models, and calculations to
    provide information on which to base a decision
  • This system simulates human intelligence by
    applying expert knowledge or skill to
    problem-solving

28
Now its time for
29
Name that Computer Based Information System!
30
Name That System!
TPS MIS DSS ES
  • Automobile Diagnostic System

31
Name That System!
TPS MIS DSS ES
  • FSU Course Lookup System

32
Name That System!
TPS MIS DSS ES
  • Amazon.com On-line Store

33
Name That System!
TPS MIS DSS ES
  • Google

34
Name That System!
TPS MIS DSS ES
Progressive.com
35
Systems Development
Chapter 1.4
Key Terms
  • Systems Development

36
Systems Development
  • The activity of creating or modifying existing
    business systems.

37
Organizations and Information Systems
Chapter 1.5
Key Terms
  • Organization
  • Value chain
  • Culture
  • Organizational culture
  • Organizational change
  • Technology diffusion
  • Technology infusion
  • Technology Acceptance
  • Model (TAM)

38
Organizations
  • Organizations
  • Formal collections of people and various
    resources established to accomplish a set of
    goals
  • Organizations are like a community with a mission

39
Organizational Culture Change
  • Culture
  • A set of major understandings and assumptions
    shared by a group.
  • Organizational Culture
  • The major understandings and assumptions for a
    business, a corporation, or an organization.
  • Organizational Change
  • The responses that are necessary for for-profit
    and nonprofit organizations to plan for,
    implement, and handle change.

40
Organizations as Value Adding Systems
Inputs Money Materials People Machines Data Inform
ation Decisions
Outputs Products Services Data Information
41
The Value Chain
42
Role of Information Systems in the Value-Added
Process
  • Traditional View
  • Information systems are used to control and
    monitor value-added processes.
  • Contemporary View
  • Information systems are intertwined with the
    processes themselves, and are considered a part
    of them.
  • Information systems themselves add value.

43
Technology Diffusion, Infusion, Acceptance
  • Technology Diffusion
  • A measure of how widely technology is spread
    throughout an organization
  • Technology Infusion
  • The extent to which technology is deeply
    integrated into an area or department.
  • Technology Acceptance Model (TAM)
  • A description of the factors that can lead to
    higher acceptance and use of technology in an
    organization.

44
Competitive Advantage
Chapter 1.6
Key Terms
  • Competitive advantage
  • Five-forces model
  • Strategic alliance

45
Competitive Advantage
  • Competitive Advantage
  • A significant and (ideally) long-term benefit to
    a company over its competition.
  • Obtained by Improving, Creating, or Altering the
    Industry
  • Five-Forces Model
  • Rivalry among Existing Competitors
  • Threat of New Entrants
  • Threat of Substitute Products
  • Bargaining Power of Customers
  • Bargaining Power of Suppliers

46
Competitive Advantage cont.
  • Strategic Alliance (strategic partnership)
  • An agreement between two or more companies that
    involves the joint production and distribution of
    goods and services.

47
Performance-Based Information Systems
Chapter 1.7
Key Terms
  • productivity
  • Return On Investment (ROI)
  • Total Cost of Ownership (TCO)

48
Performance-Based Information Systems
  • Productivity
  • A measure of the output achieved divided by the
    input required.
  • Quality
  • The ability of a product to meet or exceed
    customer expectations

49
Return on Investments (ROI) and the Value of IS
  • Return on Investment (ROI)
  • A measure of IS value that investigates the
    additional profits or benefits that are generated
    as a percentage of the investment in information
    systems technology.
  • Total Cost of Ownership (TCO Model)
  • The total cost of owning computer equipment,
    including desktop computers, networks, and large
    computers.

50
Careers in Information Systems
Chapter 1.8
Key Terms
  • Information center
  • Information service unit
  • Certification
  • Chief Information Officer

51
Information Center Service Unit
  • Information Center
  • A support function that provides users with
    assistance, training, applications development,
    documentation, equipment selection and setup,
    standards, technical assistance, and
    troubleshooting.
  • Information Service Unit
  • A miniature IS department.

52
Chief Information Officer (CIO)
  • A manager at the vice-president level responsible
    for IS planning, policy, and standards. The CIO
    is focused on supporting corporate goals.

http//www.oti.fsu.edu/
53
Other IS Roles
  • Database Administrator
  • Systems Programmer
  • Network Specialist
  • LAN Administrator
  • Webmaster
  • Trainer

54
Questions?
?
?
?
?
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