When%20Residence%20Stands%20Up%20for%20Commuter%20Students:%20The%20Commuter%20Student%20Hostel%20at%20Walter%20Gage%20Residence - PowerPoint PPT Presentation

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When%20Residence%20Stands%20Up%20for%20Commuter%20Students:%20The%20Commuter%20Student%20Hostel%20at%20Walter%20Gage%20Residence

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and Hospitality Services When Residence Stands Up for Commuter Students: The Commuter Student Hostel at Walter Gage Residence Rana Hakami Residence Life Manager – PowerPoint PPT presentation

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Title: When%20Residence%20Stands%20Up%20for%20Commuter%20Students:%20The%20Commuter%20Student%20Hostel%20at%20Walter%20Gage%20Residence


1
When Residence Stands Up for Commuter
StudentsThe Commuter Student Hostel at Walter
Gage Residence
Student Housing and Hospitality Services
  • Rana Hakami
  • Residence Life Manager
  • Walter Gage Residence
  • University of British Columbia

Oana Toma Residence Coordinator Place Vanier
Residence University of British Columbia
2
Student Housing and Hospitality Services
3
  • 36330 undergraduate students
  • 8352 graduate students
  • 8650 students living in single-student housing
  • 796 family student housing units

4
Whats the big deal with Commuter Students at UBC?
Student Housing and Hospitality Services
19
81
5
Pop Quiz 1
Student Housing and Hospitality Services
  • What percentage of CS do you think live
  • With parents, guardians, or relatives?
  • Alone or in shared rental?
  • In a personally owned home?

6
Defining Commuter Students at UBC
Student Housing and Hospitality Services
10
19
6
37
7
So what is the big deal?
Student Housing and Hospitality Services
  • Engagement
  • commuter students are less engaged how do we
    know?
  • Awareness
  • staff and faculty awareness of the demographics,
    needs, and issues why?
  • commuter students are not accessing the resources
    available why?

8
Residence Life Commuter Students
Student Housing and Hospitality Services
9
What did we learn from getting this off the
ground?
Student Housing and Hospitality Services
VPS Initiative Engage Commuter Students
10
Commuter Student Hostel
Student Housing and Hospitality Services
  • Some Logistics Highlights
  • CSH is available Sunday Thursday.
  • Reservations not available for Sunday evenings
    preceding a holiday Monday.
  • CSH Nightly Rate is 30.
  • Maximum of 2 night stay in 7 night period.
  • Reservation available 30 days in advance or
    less.
  • Opens mid September, closed during the winter
    break, opens mid January, closed after exams.
  • Student numbers of guests are screened upon
    registration to ensure service is used by
    commuter students not current residents or
    non-student.

11
The Truth About Year 1
Student Housing and Hospitality Services
  • 222 nights booked
  • Revenue over 6,500 (CSH), 15,500 (total incl.
    Winter Break Closure)
  • 17 occupancy for Year 1 Term 1
  • 11 occupancy for Year 1 Term 1 2
  • Total capacity 3000 stays/year
  • Total potential revenue at 50 capacity 32,000
  • Total cost of losing 16 8-month contracts
  • 70,910 (16 students remain on the lottery
    waitlist)

12
Comparison Year 1 vs Year 2
Student Housing and Hospitality Services
11 occupancy Year 1 Term 1 2 33 occupancy
Year 2 Term 1 (no special programs) 50
occupancy Year 2 Term 1 (special programs)
13
Pop Quiz 2 Most popular day of the week?
Student Housing and Hospitality Services
14
Student Housing and Hospitality Services
Pop Quiz 3 Most popular month?
15
Student Housing and Hospitality Services
Pop Quiz 4 Does use vary based on gender?
Year 1 Term 1 2
Year 2 Term 1
16
So did they like it? The Student Perspective!
Student Housing and Hospitality Services
  • After the first year, a survey was sent out to 85
    students, and 23 responded (28).
  • 87 identified as undergraduate
  • 95 identified as full-time
  • Almost all students said they would stay there
    again, and refer their peers to the CSH.
  • The majority either had early morning class/exam,
    or exceptional circumstances that made commuting
    very difficult.

17
How did students find out about CSH?
Student Housing and Hospitality Services
18
Student Housing and Hospitality Services
Was it useful? The Faculty/Staff Perspective!
  • After the first year, a survey was sent out to 59
    faculty and staff, and 26 responded (44).
  • Virtually everyone who responded knew about CSH
    and had recommended it to students with mixed
    success
  • Most frequently received feedback from
    faculty/staff
  • Better promotion and marketing of service to
    students!

CSH
19
Challenges Identified
Student Housing and Hospitality Services
  • Marketing
  • Logistics
  • Setup, Maintenance Day-to-day Operations

20
Challenges Identified
Student Housing and Hospitality Services
  • Marketing
  • Strategies

21
Challenges Identified
Student Housing and Hospitality Services
  • Marketing
  • Logistics
  • Setup, Maintenance Day-to-day Operations

22
Challenges Identified
Student Housing and Hospitality Services
  • Marketing
  • Logistics
  • Setup, Maintenance Day-to-Day Operations

23
THANK YOU!
Student Housing and Hospitality Services
  • Student Housing and Hospitality Services
  • Allan DeJong (General Manager)
  • Nance Moseley (Rooms Manager)
  • Debra Elliot (Front Office Manager)
  • Facilities Building Services
  • Dan Devlin (Building Services Manager for Walter
    Gage and Child Care)
  • Publications
  • Deborah Johnson (Editorial Assistant)
  • Student Development
  • Kim Kiloh (Student Development Officer)
  • Lydia Hol (Student Directed Seminar Coordinator)
  • Janice Robinson
  • Director, Residence Life

24
REFERENCES
Student Housing and Hospitality Services
  • Hol, Lydia. (2009, September). Commuter student
    hostel. Connections Life at UBC, 2, 32.
  • McClanaghan Associates. (2009, December). UBC
    student housing demand study. Retrieved from
    http// www.planning.ubc.ca/news_events/whats_new/
    articles263.php
  • Planning and Institutional Research. (2008).
    National Survey of Student Engagement UBC
    Vancouver. Retrieved from http//www.pair.ubc.ca/
    surveys/nsse/index.htm
  • Sullivan, Sean. (2009, September 8). UBC launches
    one-of-a-kind commuter hostel. UBC Reports, 55
    (9), Retrieved from http//www.publicaffairs.ubc.
    ca/2009/09/04/ubc- launches-one-of-a-kind-commuter
    -hostel/

25
MORE INFORMATION
Student Housing and Hospitality Services
  • Rana Hakami
  • 604.822.2071
  • rana.hakami_at_ubc.ca

Oana Toma 604.822.2868 oana.toma_at_ubc.ca
http//www.housing.ubc.ca/student-residences-van/c
ommuter-hostel
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