MPUMALANGA PROVINCE

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• MPUMALANGA PROVINCE

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PRESENTATION OF THE MPUMALANGA PROVINCE TO THE
PORTFOLIO COMMITTEE IN CAPETOWN, ON 19 MAY 2006.

• INTRODUCTION
• The Mpumalanga Province occupies and area of 78
  370 square kilometers, which is 6.4 of the land.
• It has a population of 3 122 990 and represents
  7,3 of the population of South Africa.
• Mpumalanga is sharing boundaries with Swaziland
  and Mozambique in the east, KwaZulu- Natal in the
  south, Gauteng in the west and Lipompo in the
  north.
• OFFICE DISTRIBUTION
• Mpumalanga is currently divided into two Regions
• Nelspruit
• Witbank

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• According to Home Affairs demarcations, the
  province is currently divided
• into 2 regions, namely Nelspruit and Witbank
  regions. The Nelspruit
• region which stretches from Burgersfort down to
  Hazyview, through the
• Kruger National Park to Komatipoort up along the
  Mozambique border up
• the Swazi border to Amsterdam, while the Witbank
  region occupies the
• former Kwa-Ndebele areas, excluding
  Bronkhorstpruit, occupying Delmas
• up to Balfour and down to Pongola where it
  shares the boundary with
• Kwa-Zulu Natal.
• Approval has been obtained to establish the 3rd
  region and the seat
• has been identified to be Ermelo, which will be
  composed of all the
• Southern Towns of Piet Retief, Secunda,/Evander,
  Behtal, Eerstehoek
• and Port Control Offices Bothashoop,
  Emahlathini, Mahamba,
• Nerston and Oshoek.
• Current distribution of offices between the
  Regions
• Nelspruit Subregion Witbank Subregion

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• The Nelspruit region is composed of 7 District
  Offices, namely
• Barberton, Eerstehoek, Komatipoort, Lydenburg,
  Hazyview, Nkomazi,
• Nsikazi with Nelspruit as a regional office. The
  sub-region also takes
• charge of 2 MPCCs, namely Matsamo and Fernie
  MPCC. Each
• Regional and District office is responsible for
  a certain number of
• permanent service ports which will be discussed
  later.
• It needs to be mentioned that each region is also
  responsible for a number
• of Ports of Entry. Nelspruit is therefore
  responsible for the Lebombo border post to
  Mozambique and Mananga, Jeppes Reef Josefdal,
  Oshoek, Waverly are on the Swaziland border.
  Nelspruit is also responsible for Kruger
  Mpumalanga International Airport.
• The Witbank region is composed of Witbank
  regional office and 7 district
• offices, namely Evander, Groblersdal,
  Middelburg, Bethal, Ermelo,
• Piet Retief, Kwa-Mhlanga. The region has one
  MPCC which is
• operational at Samekomst, another MPCC to be
  launched soon in
• Thandulwazi in Leandra. The Witbank region also
  is in charge of the border posts west of
  Swaziland, namely Nerston, Emahlathini,
  Bothashoop, and
• Mahamba.
• District Office Groblesdal will now be ceded to
  Limpopo Province in terms of the new provincial
  demarcations.

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STAFF ESTABLISHMENT

• The racial breakdown in Mpumalanga is as follows
• A-F African Male A-M
  African Female
• W-M White Male W-F White
  Female

Office Appr. 1995 Appr. 2006 A-M A-F W-M W-F Coloured Indian
Provincial Managers Office 5 27 4 1 2 2 0 1 M
RO Nelspruit 56 66 17 15 4 5 1 F 0
DO Barberton 12 15 2 4 2 3 0 0
DO Eerstehoek 9 15 5 3 0 0 0 0
DO Hazyview 19 23 11 6 0 0 0 0
DO Komatipoort 20 25 5 6 1 0 0 0
DO Lydenburg 11 15 4 3 2 0 0 0
DO Nkomazi 9 16 4 5 0 0 0 0
DO Nsikazi 15 21 8 6 0 0 0 0
PCO Jeppes Reef 19 29 10 8 1 0 0 0
PCO Josefsdal 7 8 3 1 0 0 0 0
PCO Lebombo 45 90 22 20 3 3 1 0
PCO Mananga 15 23 8 1 0 0 0 0
PCO Oshoek 46 77 20 13 0 1 0 0
KMIA 17 17 3 6 0 1 0 0
RO Witbank 49 59 16 14 1 1 1 f 0
DO Bethal 10 15 5 3 1 0 0 0
DO Ermelo 18 27 8 5 1 0 0 0
DO Evander 11 16 3 5 0 0 0 0
DO Groblersdal 15 20 7 4 1 5 0 0
DO Kwa-Mhlanga 40 40 25 10 0 0 0 0
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DO Middelburg 13 19 3 4 1 1 0 0
DO Piet Retief 17 18 5 3 1 2 1M 0
PCO Bothashoop 10 7 6 0 0 0 0 0
PCO Emahlathini 10 15 6 2 1 1 0 0
PCO Mahamba 25 28 17 3 0 0 0 0
PCO Nerston 12 18 5 4 1 1 0 0
PCO Waverley   6            
DO Siyabushwa   13            
Refugee Reception Office   9            
TOTAL 535 774 232 155 23 36 4 1

• Total number of officials currently in the
  Province 441
• African Male 52.61
• African Female 35.14
• White Male 5.21
• White Female 5.90
• Coloured 0.91
• Indian 0.23

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• Number of Immigration Officers per office
• Office of the Provincial Manager - 1
• Regional Office Nelspruit - 11
• District Office Barberton - 2
• District Office Eerstehoek - 0
• District Office Hazyview - 2
• District Office Komatipoort - 6
• District Office Lydenburg - 1
• District Office Nsikazi - 1
• District Office Nkomazi - 0
• Regional Office Witbank - 5
• District Office Bethal - 1
• District Office Ermelo - 1
• District Office Evander - 0
• District Office Groblersdal - 3
• District Office Kwa-Mhlanga - 0
• District Office Middelburg - 1
• District Office Piet Retief - 3
• Port Control Office Jeppes Reef - 12

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STAFF TRAINING

• The following training was presented by outside
  facilitators and by Head Office during the
  2005/06 year
• April 2005
• Customer Care attended by 43 officials
• Employment Equity attended by 26 officials
• Basic/intermediate computer training 384
  officials.
• May 2005
• Customer Care attended by 23 officials
• PFMA course attended by 21 officials
• July 2005
• Emerging Management Development Programme, Block
  1 attended by 13 Interns
• Whistle Blowing workshop attended by 349
  officials
• Electronic Log sheet training attended by 33
  officials
• August 2005
• Emerging Management Development Programme, Block
  2 attended by 13 Interns
• Whistle Blowing workshop attended by 86
  officials
• September 2005

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• 25 Training Immigration Officers started the one
  year training. They have completed the first
  three months theory and first three month
  practical training.
• Functional training is being presented at all
  offices in the province once per week. This is
  training presented by officials in each office to
  their colleagues.
• This training includes topics like
• Grievance procedures, procedures on receiving and
  opening of post, issuance of receipts, capturing
  of queries, budget, death registrations,
  application of IDs, leave, transport, filing, PR,
  corporate permits, ordering of stock, employment
  equity, progressive discipline, purchasing form
  Petty Cash, deportations, punctuality, overtime,
  dress code, duplicate cases, amendments and
  rectifications, administrative fines, emergency
  certificates etc.

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ID CAMPAIGN

• The Permanent Registration Campaign never stops,
  it is continuous. As at last week, we had about
  2 959 unclaimed ID documents in our offices
  .Identity documents are being to the post office
  as From mid February 2006, for distribution.

OFFICE/SERVICE POINTS/ MOBILE UNITS UNCLAIMED IDS
RO NELSPRUIT 529
DO BARBERTON 0
DO EERSTEHOEK 0
SP EMPULUZI 0
DO HAZYVIEW 607
SP SABIE 0
SP GRASKOP 0
DO KOMATIPOORT 37
SP MALELANE 62
DO LYDENBURG 62
SP BELFAST 7
SP BURGERSFORT 65
SP MACHADODORP 0
SP WATERVAL BOVEN 3
MU 66
DO NKOMAZI 87
SP SCHOEMANSDAL 21
DO NSIKAZI 306
SP MSOGWABA 0
SP DAANTJIE 0
NELSPRUIT REGION 1 852
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RO WITBANK 316
SP DELMAS 99
SP OGIES 189
SP VERENA 67
DO BETHAL 118
SP KRIEL 4
SP STANDERTON 28
DO ERMELO 27
SP AMERSFOORT 0
SP CAROLINA 0
SP DAGGAKRAAL 0
SP MORGENZON 0
SP BREYTEN 0
DO EVANDER / SECUNDA 39
SP BALFOUR 18
DO GROBLERSDAL 109
SP MOUTSE 25
MU 0
DO KWA-MHLANGA 0
SP EKANGALA 0
SP KWA-MHLANGA 0
SP MBIBANE 0
SP MDUJANE 0
SP MKOBOLA 0
SP MMAMETHLAKE 0
DO MIDDELBURG 61
SP HENDRINA 0
SP LAERSDRIFT 7
DO PIET RETIEF 0
SP AMSTERDAM 0
SP DRIEFONTEIN 0
SP VOLKSRUST 0
SP WAKKERSTROOM 0
WITBANK REGION 1 107
PROVINCE 2 959
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MOBILE UNITS / SERVICE POINTS

• RO Nelspruit Civic centre computerized and
  permanent
• Kanyamazane visited twice a week
• White River Once a week
• Matsulu Once a week
• DO Komatipoort Malelane permanent and
  computerized
• DO Nkomazi Matsamo MPCC to be computerized
• Mgobodi permanent service point
• Mbangwane.
• DO Nsikazi Daantjie
• Msogwaba
• DO Hazyview Sabie
• Graskop
• Masoyi
• Matibidi
• DO Lydenburg Burgersfort
• Belfast
• Machadodorp
• Rooibrug
• DO Witbank Delmas Service point permanent but
  not computerized

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• DO Evander Balfour Tuesdays and Wednesdays
• Leandra Mondays and Thursdays
• DO Groblersdal Moutse - twice per week
• Samekomst - twice per week
• Zaaiplaats - twice per week
• DO Kwa-Mhlanga Kwa-Mhlanga S.P Full time
• Mkobola daily and computerized
• Mdutjane being computerized
• Mbibane daily and computerized
• Mmametlake daily and computerized
• Enkangala - daily and computerized
• DO Piet Retief Amsterdam once per week
• Driefontein once per week
• Wakkerstroom once per week
• Volksrust Twice per week
• DO Middelburg Hendrina once per week
• Laersbrug twice per week
• HOSPITALS

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• The Province is in the process of helping the
  officials to obtain the necessary licenses.
• Another problem is also that there are a staff
  shortages in the offices.
• Arrangements were made with Head Office to
  appoint drivers from creditable companies while
  the officials are being trained to obtain the
  necessary licenses. As a result it is very
  difficult to utilise the trucks properly.
• The trucks are however utilised at Imbizos and
  other functions which are held in the Province.
  This is done with the help of Immigration
  Officers.

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VEHICLES

• RO Nelspruit 22
• DO Lydenburg 3
• DO Hazyview 5
• DO Barberton 3
• DO Eerstehoek 3
• DO Nkomazi 4
• DO Nsikazi 3
• DO Komatipoort 5
• RO Witbank 19
• DO Bethal 3

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OUTREACH PROGRAMS / COMMUNITY INVOLVEMENT PROGRAMS

• The presence Department of Home Affairs is being
  felt in Mpumalanga from the Provincial Government
  to the various communities. The Department is
  continuously invited to participate in various
  Clusters and activities in the Province.
• The working relation between the Provincial
  Government and the Department of Home Affairs in
  the Province is excellent. The Department is
  involved in almost all the programmes held by the
  Provincial Government.
• The following are some of the forums / cluster
  etc that have been established in the province
• ID forums in all districts. In these forums Home
  Affairs, the IEC, political parties,
  municipalities are represented. During these
  forums problems are discussed, solutions are
  reached, successes are discussed etc.
• Regular meetings are being held with the Tribal
  Chiefs and Ward Counselors.
• Paralegal workshops with the Department of Safety
  and Security are attended.
• Joints meetings with Heads of Departments
  (attended by the Provincial Manager at Provincial
  level) are held.
• Continuous meetings are held with the Departments
  of Labour, Health, Social Services and Public
  Works.
• MAM meetings are attended.
• Meetings with the IEC is held on regular basis.
• The Department is represented on the Provincial
  MPCC forum.
• Principals of schools are continuesly visited to
  keep them up to date with new legislation etc.
• NIB in the Province has monthly meetings with
  SAPS, SARS and SANDF.
• Meetings with counterparts form Mozambique and
  Swaziland are held on a quarterly basis or when
  need arises.
• BCOCC (which is chaired by Home Affairs) are held
  on a monthly basis. At these meetings
  Agriculture, Health and Tourism are also
  represented.

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• There is very good co-operation with the Amakhosi
  throughout the Province. There is also very good
  co-operation with the House of Traditional
  Leaders. All the Amakhosi are prepared to share
  space for the operations of the Department.
• The Department of Home Affairs is available to
  members of the community. We are involved with
  information campaigns arranged by the various
  Departments in the Province etc. The Provincial
  Manager with the help of the local radio stations
  and TV is continuously addressing members of the
  community regarding the functions of the
  Department.
• Izimbizo
• On 13 August 2005 an Imbizo was arranged through
  the Deputy Minister in the Barberton District.
  This event was very successful.
• The Regional Representative Nelspruit together
  with SABC Education arranged a very successful
  Imbizo at Mbangwane (Nkomazi District) on 27
  August 2005.
• On 21 February 2006 a Youth Democracy Campaign
  was arranged by the Deputy Ministers of Home
  Affairs and Education at Mlumati College for
  Further Education.
• Disability Months Imbizos was arranged by the
  Office of the Premier at Mathibidi where people
  with disabilities as members of the public
  received services from the Department.

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OFFICE EQUIPMENT

• REGIONAL, DISTRICT AND PORT CONTROL OFFICES
• All Regional, District and Port Control Offices
  in the province are computerised.
• These offices also have the necessary furniture
  and labour saving devices to accommodate the
  current number of officials physically working in
  the offices.
• Some of the offices have relocated to new
  accommodation which is big enough to accommodate
  the 2004 approved establishment. Owing to the
  fact that all the vacancies have not yet been
  filled there are some offices in the buildings
  that do not have furniture in. This will however
  be address as funds are made available.
• The MCS system at all Port Control Offices, with
  the exception of Mananga and Josefsdal, have been
  upgraded.
• V-sets are being installed at the above offices
  as well as at service points such as at Mbibane
  and Carolina.
• SERVICE POINTS
• The following permanent Service Points are fully
  equipped
• Civic Center - Nelspruit
• Malelane - Komatipoort
• Standerton - Bethal
• Problems experienced that prevents other Service
  Points to be equipped are
• Accommodation is shared.
• No security available.
• Problems are being experienced with TELKOM for
  the installation of telephone and data lines, eg.
  Empuluzi, Mbibane, Kwa-Mhlanga, service point
  Carolina.

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OFFICE ACCOMMODATION

• Office of the Provincial Manager Mpumalanga
• 16 Nel Street, Bateleur Building, Nelspruit
• This offices relocated during the last week of
  March 2006. The reason for this is to
  accommodated the growing establishment.
• The office has been painted in corporate colours
  where possible.
• Regional Office Nelspruit
• Corner of Henshall and Brander streets, Nelspruit
• This office is in a good condition.
• There are a few minor things that must be
  repaired by the Landlord. The relationship
  between the Head of the Office and the landlord
  is however good and they are busy with the
  repairs.
• Funds were paid over to the Department of Public
  Works during 2004 for this office to be painted
  in Corporate colours. Numerous meetings,
  discussions etc have been and are held with
  Public Works, but the office is still not
  painted.
• The office is not big enough to accommodate the
  2006 approved establishment.
• District Office Barberton
• 20 Van der Merwe street, Barberton
• The office is not in a good condition.
• This office has been placed on RAMP. A survey was
  done last year with the promise that something
  will be done, but nothing has been done yet.
• Upgrading is urgently needed.
• The office will also not be able to accommodate
  the establishment.

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• District Office Komatipoort
• Bosbok street, Komatipoort
• New accommodation was build and occupied during
  2004.
• This office is painted in corporate colours and
  will be able to accommodate the new
  establishment.
• District Office Lydenburg
• Old Magistrates Offices, Lydenburg (National
  Monument)
• The office is not in a good condition.
• This office has been placed on RAMP. A survey was
  done last year with the promise that something
  will be done, but nothing has been done yet.
• Upgrading is urgently needed.
• With alterations it might be able to accommodate
  the new establishment.
• District Office Nkomazi
• Magistrates Offices Tonga
• The office is situated in the Magistrates Offices
  in Tonga where the Department of Justice is the
  main occupant.
• This is not an ideal office situation to serve
  the public, as they are served through windows.
• Security is also a problem as the office is
  shared with other stakeholders.
• The office is not big enough for the new
  establishment.

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• District Office Ermelo
• 24 De Jager Street, Ermelo
• This office moved to new and bigger accommodation
  during 2005. The reason for this is that this
  office will be a Regional Office and the
  establishment will increase enormously.
• The condition of the office is good and it is
  painted in corporate colours.
• District Office Evander
• 10 Cornell Street, Evander
• The office is not in a very good condition.
• Negotiations between Home Affairs and Public
  Works are currently underway for new
  accommodation by next year. The office will then
  also relocate to Secunda as it was established
  during a survey done by Head Office that more
  public will then be reached.
• This office was painted in corporate colours as
  part of the Volunteer Campaign.
• District Office Groblersdal
• Farm Klipbank, Groblersdal
• The office is not in a very good condition.
• Public Works were requested during 2005 to look
  for alternative accommodation. There are three
  alternatives that were shown. One is a current
  shop that can be converted into office, one is
  the old offices of the Department of Labour and
  the third option is a vacant stand where a new
  building can be build. We have opted for the new
  building that can be build according to our
  needs.
• District Office Kwa-Mhlanga
• Old Parliament Building, Block 6, Kwa-Mhlanga
• In the Kwa-Mhlanga district are six (6) permanent
  service points. They are Kwa-Mhlanga, Ekangala,
  Mbibane, Mdujana, Mkobola and Mmamelhlake.

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• District Office Middelburg
• 25 SADC Street, Middleburg
• The office is not in a very good condition. The
  landlord is not very co-operative owing to the
  fact that he realises that we are looking for new
  accommodation.
• Negotiations between Home Affairs and Public
  Works are currently underway for new
  accommodation by next year.
• District Office Piet Retief
• 50 Kotze Street, Piet Retief
• The office is in a good condition and has been
  painted in the corporate colours.
• Kruger-Mpumalanga International Airport
• Situated between Nelspruit and White River
• No accommodation problems are experienced.
• Port Control Office Josefsdal
• On the Swaziland border
• RAMP contractors are not yet on site.
• Upgrading is necessary at this office.
• Port Control Office Lebombo

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• Port Control Office Jeppes Reef
• On the Swaziland border
• This offices is currently on RAMP and is being
  upgraded.
• PMG note graphics not included, please email
  info_at_pmg.org.za

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• Port Control Office Mahamba
• On the Swaziland border Piet Retief district
• This office is currently on RAMP.
• The existing accommodation is being upgraded. The
  additional accommodation will only be addressed
  during the second phase.
• PMG note graphics not included, please email
  info_at_pmg.org.za

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• Port Control Office Emahlathini
• On the Swaziland border
• The offices are in a very poor state, however the
  site has been handed over to RAMP in March 2006
• Only existing accommodation will be upgraded, no
  additional accommodation will be build.
• Port Control Office Nerston
• On the Swaziland border Piet Retief district
• RAMP is present.
• The existing accommodation is being upgraded.
  Additional accommodation for SARS have already
  been addressed, but not for the other user
  departments. The additional accommodation will
  only be addressed during the second phase.
• Port Control Office Waverley
• On the Swaziland border Piet Retief district
• Site has been handed over to RAMP during March
  2006.

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• Port Control Office Oshoek
• On the Swaziland border
• This offices is currently on RAMP and is being
  upgraded.
• Both office and residential accommodation is
  required which is unfortunately not included in
  the current RAMP.
• Existing accommodation has however been upgraded.
• PMG note graphics not included, please email
  info_at_pmg.org.za

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OFFICE SECURITY (Including computers and
information)

• Access control / Guarding, Cash-in-Transit and
  Armed Response
• The security companies in Mpumalanga that must be
  utilised are
• Double Barrel Security Services for Access
  Control / Guarding.
• Khulani Fidelity Security Services for
  Cash-in-Transit
• Khulani Fidelity Security Services for Armed
  Response
• Physical security is a huge challenge at this
  stage and is determined by the funds available.
  Unfortunately no additional funds were received
  for this purpose and the Province had to see if
  there is some funds available on their to
  accommodate this.
• We currently have obtained orders for access
  control from Double Barrel and cash-in-transit
  for the Regional Office Nelspruit, Regional
  Office Witbank, District Office Ermelo and
  District Office Eerstehoek.
• Liaison with NIA is done on a regular basis to
  assist with security. NIA has done audits on some
  of the offices and has given suggestions on how
  to improve the security which is being
  implemented.
• Computers
• Offices have been instructed to safeguard all
  equipment.
• Information
• According to the Departmental policies no
  official is allowed to give out any information
  to any person.
• The MISS Document is also used by the Office
  Heads to do office audits
• This policy is being adhered to.
• Each officer is being made aware of security on a
  continues basis.

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OFFICE SECURITY (Including computers and
information)

• Challenges
• Insecurity of offices
• Pressure from business to extend operational
  hours at Lebombo and Oshoek.
• Increase of travelers due to waiver of visa
  requirements.
• Taking over new areas from Limpopo due to the
  demarcations.

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BUDGET

• An amount of R67 303 000 was allocated for
  Compensation of Employees.
• An amount of R 10 631 000 was allocated for Goods
  and Services.
• An amount of R188 000 was allocated for Transfers
  and Subsidies.
• An amount of R1 440 000 was allocated for
  Capital.
• The total amount allocated to the Province
• R79 562 000
• THANK YOU