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Title:

4th Annual Investor Conference

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Title: Digital Engine Update Author: Deloitte Consulting Last modified by: WQ9 Created Date: 11/16/2000 1:11:42 AM Document presentation format: On-screen Show – PowerPoint PPT presentation

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Title: 4th Annual Investor Conference


1
4th Annual Investor Conference
Jay Gellert President and CEO
  • May 16, 2001

2
Key Questions
  • Have We Resolved Our Past Issues?
  • Can We Show Earnings Visibility into the Future?
  • Can We Avoid the Historical Cyclicality of the
    Health Plan Business?

3
Key Questions
  • Can the Government/Specialty Business be a Stable
    Contributor?
  • Can We Demonstrate a Positive Impact on the
    Quality and Cost Effectiveness of Care?
  • Will Business Transformation Contribute
    Demonstrably to our Future?

4
General Long-Term Targets
  • Double-Digit Health Plan Revenue Growth
  • Pricing and Enrollment Growth
  • But Not at the Expense of Margin
  • Flat To Lower Health Plan MCR
  • SGA Down by at Least 100 Bps Over 3-Year Period
  • Debt-to-Total Capital Below 30 Percent by 2003
  • Consistent ROE of 20 Percent by 2003

5
01 Priorities
  • Settle Past Issues Florida and Arizona
  • Control Costs
  • Stabilize Government/Specialty Business

6
02 Priorities
  • Pricing and Benefits Ahead of Medical Costs
  • Continue SGA Savings
  • Stable Government/Specialty Performance
  • Profitable Growth

7
03 Priorities
  • Pricing and Benefits Ahead of Medical Costs
  • Demonstrate a Clear Value Equation to Purchasers
    and Members
  • Gain Real Productivity Savings
  • Make Wise Use of Capital

8
Challenges
  • Legal/Regulatory/Legislative
  • Lack of Discipline
  • Unrealistic Expectations
  • New Entrants/New Approaches

9
Opportunities
  • Growth/Consolidation
  • Provider Relationships
  • Government/Specialty Opportunities
  • Business Transformation
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