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Business 100

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Business 100 Introduction to Business Dr. Kathy Broneck – PowerPoint PPT presentation

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Title: Business 100


1
Business 100
  • Introduction to Business
  • Dr. Kathy Broneck

2
Review
  • Management and its Functions
  • Planning
  • Leadership styles

3
Preview
  • Fayol Weber
  • Organizational Models
  • Restructuring
  • Organizational Culture

4
Fayols Principles
  • Unity of Command
  • Hierarchy of Authority
  • Division of Labor
  • Subordination of Individual Interest
  • Authority
  • Degree of Centralization
  • Communication Channels
  • Order
  • Equity
  • Esprit de Corps

5
Webers Organizational Principles
  • Job pyramid
  • Lower employees, less decisions
  • Downward communication
  • Job Descriptions
  • Written Rules
  • Procedures, Regulations, Policies
  • Staffing/Promotions based on Qualifications

6
Workers in Large Companies in the Last 5 Years
Have Undergone...
500 Employees
Source Gallup for Carlson Marketing Group
7
Organizational Charts
  • Show the activities of the organization
  • Highlight subdivisions of the organization
  • Identify different types of work performed
  • Provide information about different management
    levels
  • Show the lines of authority and the flow of
    organizational communications

8
General Organizational Chart
9
Span of Control
  • Capabilities of Subordinates Manager
  • Complexity of Job
  • Geographically Close
  • Functional Similarity
  • Need for Coordination
  • Planning Demands
  • Functional Complexity

10
Departmentalization by Function
  • Advantages
  • Skill Development
  • Economies of Scale
  • Reduce costs through bulk buying
  • Good Coordination
  • Disadvantages
  • Lack of Communication
  • Employees Identify with Department
  • Slow Response to External Demands
  • Narrow Specialists

11
Organizational Structures
  • Flat Organizations
  • Current Trend
  • Creation of Teams
  • Tall Organizations
  • Many Layers of Management
  • High Cost of Management

12
Centralization (No Delegation)
  • Advantages
  • Increased Uniformity
  • Less Duplication
  • Maximum Control
  • Disadvantages
  • Lots of Policies Procedures
  • Many Layers/Slower

13
Decentralization (Delegate Authority)
  • Advantages
  • Informed Decisions
  • Worker Responsibility
  • Few Layers/Faster
  • Disadvantages
  • Loss of Control
  • Possible Duplication

14
Organization Models
  • Line organizations
  • Line-and-staff organizations
  • Matrix-style organizations
  • Short term borrowing
  • Cross-functional self-managed teams
  • Long term borrowing

15
Line Organizations
  • Advantages
  • Clear Authority Responsibility
  • Easy to Understand
  • One Supervisor per Employee
  • Disadvantages
  • Inflexible
  • Few Specialists for Advice
  • Long Line of Communication
  • Difficult to Handle Complex Decisions

16
Line/Staff Organizations
  • Line Personnel
  • Perform Functions
  • Contribute Directly to Organizational Goals
  • Staff Personnel
  • Advise
  • Assist Line Personnel

17
Inverted Organization Structure
Empowered front-line workers
Support Personnel
Top Mgmt.
18
PCC Downtown Campus
  • Organizational Chart
  • Which of the 4 organizational models do we have?
  • Are we tall or flat?
  • Do we have centralized or decentralized authority?

19
PCC Downtown Campus
  • Where do these people go??
  • Janet Farler
  • Dr. Bia
  • Dr. Broneck
  • Dr. Merren
  • Ceci Lou
  • Dr. Muir
  • You (BUS 100 students in the section)
  • Other Faculty in Business
  • Other BUS classes (besides this section!)

20
Your Groups Business
  • Start thinking about the roles each of the people
    in your group are going to have in your mock
    business.
  • Later on, you will be developing an
    organizational chart

21
Networking
  • 6 degrees of separation

22
Outsourcing
  • Benefits
  • Time to focus on companys primary function
  • Increased level of expertise
  • Cost effectiveness
  • Decreased overhead
  • Risk reduction
  • Flexibility
  • Technology
  • Drawbacks
  • Less personal approach
  • Less control by owner in planning, implementing
    carrying out companys future
  • Potential for competing for the outsourcing
    firms time

23
Outsourcing Possibilities
Country Possibilities
China Hardware, Software, Call Centers
Philippines Accounting, Graphic Artists, Architects, Telemarketers
Mexico Car Electronic Manufacturing
Costa Rica Call Centers, IT Support, Bookkeeping
South Africa French, English, German Speaking Call Centers
Russia R D Centers in Sciences, IT, Math
India IT, Chip Design, Call Centers
Source BusinessWeek, February 3, 2003
24
Customer -Focused Design
  • Information
  • Build teamwork
  • cross-functional
  • integration
  • Self-management autonomy
  • Bottom-up relationships
  • Outsource
  • Global orientation
  • Internal vs. external customers

25
Examples ofInformal Group Norms
  • Do your job but dont produce more than the rest
    of the group.
  • Dont tell off-color jokes or use profane
    language among group members.
  • Listen to the boss and use his/her expertise but
    dont trust him/her.
  • Everyone is to be clean/organized at the
    workstation.

26
One last chance
  • In your group
  • Choose
  • A business your group can start
  • A company name
  • Start writing the Company Background Section
  • Objectives/Business Goals
  • Mission Statement
  • Ownership/Liabilities
  • DUE TYPED NEXT CLASS PERIOD!!!
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