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Fostering community and care at a time of crisis on college campuses

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Fostering community and care at a time of crisis on college campuses A PRESENTATION BY OHIO UNIVERSITY S POST CRISIS RESPONSE TEAM (PCRT) OCPA/OASPA Conference – PowerPoint PPT presentation

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Title: Fostering community and care at a time of crisis on college campuses


1
Fostering community and care at a time of crisis
on college campuses
  • A PRESENTATION BY
  • OHIO UNIVERSITYS
  • POST CRISIS
  • RESPONSE TEAM (PCRT)
  • OCPA/OASPA Conference
  • Columbus, Ohio
  • January 30, 2009

2
PRESENTERS
  • Sheila Y. Williams Clinical Mental Health
    Counselor, Counseling and Psychological
    Services
  • Paul Castelino Psychologist, Counseling
    and Psychological Services
  • Jill Harris Emergency Services
    Coordinator, Environmental Health
  • Ryan Lombardi Dean,
    Dean of
    Students Office

3
Why Team?
  • Crises
  • occur on all campuses
  • vary in nature
  • require different responses
  • affected entities may be neglected in aftermath
  • Case Example
  • faculty/student off campus incident

4
Incident
  • Faculty member murdered by son
  • Son a graduate student
  • Faculty member well liked
  • Department shocked needed response
  • Eventually contacted EAP program
  • EAP contacted local provider - didnt think he
    should take money for providing service
  • Went as courtesy provider from counseling center
  • Depth of gratitude pointed to need for
    coordinated campus response
  • Recognized no offer of assistance provided to
    sons department

5
Forming a Team
  • Invite persons/departments possibly needed
    post-crisis
  • Proposed roster
  • Campus Safety- OUPD
  • Environmental Health
  • Human Resources
  • Dean of Students
  • Counseling Psych. Services
  • Legal Affairs
  • Provosts Office
  • Institutional Equity
  • Ombuds Office

6
Tell me again Why PCRT?
  • Response to students needs during and after
    crises was addressed by Dean of Students Office
  • What was lacking was coordination of response to
    general campus needs --post crises

7
Initial Tasks
  • Explore how we differ from CERT team
  • Identify and recognize the likelihood of a
    particular need
  • Identify and prepare strategies and needed
    resources
  • Decide on most appropriate offices to be involved
    continuously

8
Evolving Tasks
  • Create policies / protocol to respond to variety
    of needs
  • e.g. phone tree
  • Coordinate the post-crisis response
  • Tailor responses to meet the diverse needs post
    crisis
  • e.g. process interventions for survivor(s)
    following death -
  • appropriate and helpful strategies for parental
    engagement
  • Be the responders in certain situations
  • Identify resources beyond the campus community

9
Ongoing Tasks
  • Information communicated about the event
  • Brainstorm most supportive response
  • Provide access to support
  • Provide safe environment
  • Monitor individuals/group affected
  • Plan attendance at memorial services
  • Coordinate services to families
  • Review response

10
OU Post Crisis Response Team Call Tree
11
OU Case Examples
  • Situation 1 An employee after work hours
    collapses during recreational activity.
  • Coordinated Outreach
  • To direct supervisor, who initially refused help
    but after thinking about it accepted counseling
    services
  • To the student who witnessed the incident
  • To family members through IMPACT EAP program

12
OU Case Examples
  • Situation 2 Off-campus house fire during
    Halloween weekend.
  • Outreach
  • Counseling personnel were able to be on scene
    quickly
  • Student Affairs personnel were able to arrange
    essential needs
  • EHS personnel coordinated with fire/police
    personnel

13
OU Case Examples
  • Situation 3 On-campus incident during winter
    break demonstrated need for additional work
  • Outreach
  • Difficult to coordinate over break due to lack of
    planning to accommodate reduced availability of
    resources
  • Counseling services offered

14
Lessons Learned
  • Clarification of role (crisis vs. post crisis)
  • Communication flexibility
  • Constituent need/benefit to singular point of
    contact
  • Understanding of scope of impact
  • Institutional support

15
Lessons Learned, cont
  • Budgetary implications
  • Discretionary spending
  • Spending authorization
  • Emergency fund
  • Internal support network
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