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Who taught plantscapers to roll over and play dead?

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Who taught plantscapers to roll over and play dead? When the going gets tough the tough get going So why is it that so many plantscapers when faced with a ... – PowerPoint PPT presentation

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Title: Who taught plantscapers to roll over and play dead?


1
When The Client Cancels
  • Who taught plantscapers to roll over and play
    dead?
  • When the going gets tough the tough get going
  • So why is it that so many plantscapers when faced
    with a customer cancelling a hire agreement just
    say, Thank You, and move their planters out.
  • It is far cheaper to keep an existing customer
    than to find and secure a new customer.
  • This is one of those times when No really does
    not mean no. Find out why and then prepare your
    response from the customers perspective. We
    know its all about you, but the customer needs
    to feel its all about them.

2
  • 2
  •  Indoor potted plants are acknowledged world wide
    as the most energy efficient air cleaning device.
    Air conditioners and other man made devices
    merely recirculate the air only indoor plants
    truly clean the air. Plants decrease the
    concentrations of indoor air pollution caused by
    the furnishings in your buildings, your vehicles
    and just the outside air coming inside. Q
    indoor plants decrease nitrogen oxides by over 30
    per cent, reduce dust levels, refresh the air,
    stabilise temperature and humidity levels, reduce
    noise levels and raise the level of your
    employees well-being and productivity.
  •  The CSIRO and National Health and Medical
    Research Council of Australia found that 80 per
    cent of our buildings have carcinogenic
    chlorinated hydrocarbon pesticides in them. The
    species of potted indoor plants my business
    provides to the Queensland are species tested
    as the most eco-friendly, i.e. the potted
    plants in your buildings purify and revitalise
    the air. Even taking Queenslands water
    restrictions into consideration, each plant
    consumes as little as one litre of water per
    week.
  •  
  • I urge you to retain the presence of potted
    indoor plants in Q. buildings. I would be only
    too pleased to meet with you or you nominated
    representative to speak on this matter in person.
  •  
  • I await your advice.
  •  
  • Sincerely yours,
  •  Name
  • OWNER MANAGER
  • NIPA INDOOR GARDEN HIRE
  •  
  • Your business headed paper
  •  
  • 31st January 2008
  • Mr .
  • The Commissioner of
  • Queensland ..
  • BRISBANE Qld
  •   Dear ,
  •  My business, NIPA Indoor Garden Hire, supplies
    your Service with indoor plants. I have been
    the owner-manager of nipa Indoor Garden Hire
    since 19.. as well as being an active member of
    my industrys professional association, the
    National Interior Plantscape Association (NIPA)
    since 19 ,,.
  •  Based on my experience and knowledge, I would
    like to present a strong case to you to maintain
    the presence of indoor plants in the Q offices
    because of the increased indoor environmental
    quality their presence provides.
  •  NASA scientific research as early as the 1970s
    shows that living green and flowering indoor
    plants clean pollutants from the air. Research
    also shows that the majority of Queensland
    Government employees spend about 90 per cent of
    their time indoors and internationally
    acknowledged agencies such as the United States
    Environmental Protection Agency rate indoor air
    pollution among the Top 5 of the Worlds
    environmental health risks. Reputable
  • Australian agencies such as the Green Building
    Council, the Commonwealth Governments
    Horticulture Australia Limited, industry
    associations such as NIPA and its research arms
    including the University of Technology Sydney,
    are all working together to reverse any trend to
    cut administration costs by removing live indoor
    plants at the expense of employees health and
    well being.
  •  Administrators perceive that green building
    costs are higher than they actually are. The
    difference is not the cost of plant hire but this
    cost less the savings incurred through increased
    staff productivity and improved health and well
    being. Is it worth that extra money in your
    budget? Research shows your employees could be
    performing 20 better in your current green
    environment.
  •  
  • /2
  •  

3
Interior plants are an investment rather than an
expense. Plants provide significant
environmental, psychological, personal health,
and productivity benefits. The potential returns
on an investment in plants make them an
extremely worthwhile and valuable addition to the
workplace.
4
Increase Employee Productivity by 12
  • Research done by Dr. Roger Ulrich of Texas A M
    University, Helen Russell of England's Surrey
    University and Dr. Virginia Lohr of Washington
    State University has shown that plants
    significantly lower workplace stress and enhance
    productivity. In Lohr's study, subjects were
    found to be 12 more productive and less stressed
    than individuals who worked in an environment
    with no plants.
  • Another study found that workers who spend at
    least 4 hours a day on a computer show a
    significant improvement in efficiency and
    concentration when plants are present.
  •  

5
Clean the Air and Improve Well-being 12
  • Research indicates that plant-filled rooms
    contain 50 to 60 fewer airborne molds and
    bacteria than rooms without plants.
  • Dr. Bill Wolverton spent nearly 20 years at the
    Environmental Research Laboratory at John C.
    Stennis Space Center testing this. He found that
    plants suck chemicals out of the air, absorb the
    office pollutants into their leaves and transmit
    the toxins to their roots, where they are
    transformed into a source of food for the plant.
    Based on those findings, Dr. Wolverton recommends
    that everyone have a plant on his or her desk
    within what he calls the "personal breathing
    zone." This is the area of six to eight cubic
    feet where employees spend most of their working
    days. Only one plant per 100 sq. ft. will do the
    job! Just 15 to 20 plants are enough to clean the
    air in a 1,500 sq. ft. area.
  • A 1996 Norwegian study by Professor Tove Tjeld of
    the Agricultural University in Oslo, Norway found
    that health symptoms dropped by 23 when plants
    were present. Symptoms of fatigue, headache,
    dizziness, and concentration problems fell by
    30, cough symptoms fell by 40, while hoarseness
    dry throats were reduced by 30.

6
Reduce Stress and Absenteeism by 3.6 days per year
  • Two Dutch studies revealed that a considerable
    proportion of sick leave can be attributed to
    building related health complaints. Research
    published by Bio-Safe Incorporated confirms that
    offices are often 10 times more polluted than the
    air outside. Office environments can lead to a
    marked increase in employee illnesses from poor
    indoor air quality. Workers were found to be
    absent 3.6 days.
  • By absorbing office pollutants into their leaves
    and emitting clean oxygen, interior plants can
    cut down on sick leave expenses considerably.
  • Studies by Roger Ulrich (1993, 1984) have
    consistently found stress reducing and health
    promoting outcomes associated with passive
    viewing of nature stimuli through windows.
  • R. Kaplan (1992) reports similar results in a
    field study of office workers. Kaplan found that
    workers who had window views of nature felt less
    frustrated and more patient, and reported more
    overall life satisfaction and better health than
    workers who did not have visual access to the
    outdoors or whose view consisted of built
    elements only. Viewing nature and garden scenes
    were found to reduce stress within 3 to 5
    minutes. The positive effects of nature may also
    extend to the immune system, thereby directly
    affecting human physical health (Parsons, 1991)

7
Improve Corporate Image
  • Studies by Dr. Ulrich and Dr. David Vizell from
    Oxford University verify the positive effect
    plants have on employee perception and
    disposition. In the final analysis, marketing
    research (Krome Communications, 2000) confirms
    that employee attitude and retention are top
    incentives for corporations to continue interior
    landscape contracts. Employees with positive
    perceptions of their workplace are less likely to
    seek employment elsewhere.

8
Low cost 300 per cent return
  • One plant per 30 sq. metres 334 return on
    investment (ROI).
  • Here's how we calculate the ROI The average
    wage earnings for a worker is currently 36,140
    per year. They're absent 3.6 of the time
    costing 1301 per year. With at least one plant
    per employee, studies prove absenteeism can be
    reduced by 14. That amounts to 182.14 (1301 x
    14). The cost of a plant program providing 1
    plant per employee is about 42 a year per
    employee (3.50 a month). The investment in a
    plant program will return 140.14 per employee
    (182.14 minus 42) or a 334 return on your
    investment of 42!

9
Upon reading that an inner-city hotel that once
had an interiorscape has been refurbished  
  • Hello Mr .,
  •  
  • My business, NIPA Indoor Plants, is one of
    Queenslands biggest indoor plant hire companies.
    I have been the owner-manager of NIPA Indoor
    Plants since 1996 as well as being a Board member
    of the National Interior Plantscape Association
    and a member of the Green Building Council.
    Based on my experience and knowledge, I would
    like to present a strong case to you to
    re-introduce the presence of indoor plants into
    your newly transformed reception areas and
    restaurants because of the increased indoor
    environmental quality their presence provides.
  • As early as the 1970s, NASA scientific research
    shows that living green and flowering indoor
    plants clean pollutants from the air. Research
    also shows that the majority of hotel guests and
    employees spend about 90 per cent of their time
    indoors. Internationally acknowledged agencies,
    such as the United States Environmental
    Protection Agency, rate indoor air pollution
    among the Top 5 of the Worlds environmental
    health risks. Also reputable Australian agencies
    such as the Green Building Council, the
    Commonwealth Governments Horticulture Australia
    Limited, industry associations such as NIPA and
    its research arms including the University of
    Technology Sydney, are all working together to
    reverse any trend to remove live indoor plants at
    the expense of residents and employees health
    and well being.
  • Managers perceive that green building costs are
    higher than they actually are. The difference is
    not the cost of plant hire but this cost less the
    savings incurred through increased staff
    productivity and improved health and well being
    of hotel guests and employees. Research shows
    your employees could be performing 20 better in
    a green environment.
  • Indoor potted plants are acknowledged world wide
    as the most energy efficient air cleaning device.
    Air conditioners and other man made devices
    merely recirculate the air only indoor plants
    truly clean the air. Plants decrease the
    concentrations of indoor air pollution caused by
    the furnishings in your hotel, your vehicles and
    just the outside air coming inside. Indoor
    plants decrease nitrogen oxides by over 30 per
    cent, reduce dust levels, refresh the air,
    stabilise temperature and humidity levels, reduce
    noise levels and raise the level of your
    employees well-being and productivity. The CSIRO
    and National Health and Medical Research Council
    of Australia found that 80 per cent of our
    buildings have carcinogenic chlorinated
    hydrocarbon pesticides in them.
  • The species of potted indoor plants my business
    provides are species tested as the most
    eco-friendly, i.e. to purify and revitalise the
    air. Even taking Queenslands water restrictions
    into consideration, each plant consumes as little
    as one litre of water per week.
  • I hope I have provided you with a compelling
    argument to introduce live green plants into the
    Sofitel Hotel. As your advertising purports,
    your Hotel provides the perfect setting for
    relaxing and socialising. I would be only too
    pleased to meet with you or you nominated
    representative to speak about increasing that
    level of perfection through the introduction of
    living plants.
  • I will contact you in the next few days with a
    view to arranging a personal meeting. Do not
    hesitate to contact me at any time in the
    interim.
  •  
  • Sincerely yours,
  •  
  • NIPA Indoor Plants Owner Name
  • OWNER MANAGER
  • NIPA INDOOR PLANTS

10
Letter to Government Minister
  • Senator the Hon Kim Carr Minister for Innovation,
    Industry, Science and Research 4 Treasury
    Place East Melbourne MELBOURNE 3022
  •  Dear Minister Carr,
  • I am an elected member of the Board of the
    National Interior Plantscape Association and an
    Australian interior plantscape business operator
    who today received an email from Enterprise
    Connect (Brisbane Technology Park) advising of a
    directive by the National Office that all plants
    must be removed from their offices.
  • The benefits of indoor plants to human health and
    well being have been globally documented most
    recently by Australian scientists funded by the
    Australian Government. Indoor plants clean
    toxins out of the air and increase employee
    productivity. Productivity savings alone make
    indoor plant installation a cost effective
    measure. Removing live indoor plants from
    government buildings is a false economy that will
    affect the health and productivity of workers as
    well as set an extremely negative example to
    business and industry generally that could
    destroy Australias indoor plant industry.
  • The aim of Enterprise Connect given by the
    government at its launch in May last year is to
    help Australian firms develop the skills, tools
    and knowledge needed to improve their
    competitiveness and productivity and to maximise
    their growth potential. Further, the Department
    of Innovation, Industry, Science and Researchs
    published key priority is to encourage the
    sustainable growth of Australian industries by
    developing a national innovation system that
    drives knowledge creation, cutting edge science
    and research.
  • The benefits of indoor plants are based on
    innovative cutting edge science. If your
    portfolio commits to a directive to eliminate all
    indoor plants in government buildings, cancelling
    contractor agreements nationally, what hope does
    industry have?
  • Like many others, I took notice when you said in
    your first speech to the Senate that you had a
    longstanding belief to maintain a strong,
    innovative and diverse industry base in
    Australia.
  •  
  • 2.
  • On behalf of my business and, more importantly,
    the Australian interior plantscape industry which
    is made up of small and medium-sized enterprises
    (SMEs), I ask that this decision to remove live
    plants from Enterprise Connect be reassessed in
    light of the flow on adverse effects.
  •  
  • Yours sincerely,
  •  
  •  
  • Name
  • Business Name
  • Member - , National Interior Plantscape
    Association
  •  

11
Letter to Premier
  • The National Interior Plantscape Association is
    asking you to put the well being of Australians
    both in health and financially, before any
    determination to cut government spending on
    indoor plants during this economic crisis.
    Victorian members of the National Interior
    Plantscape Association would be happy to meet
    with you or your representative/s to discuss this
    matter in greater detail.
  •  
  • Yours sincerely,
  •  
  •  
  •  
  • P. Dolley President
  • 29th July 2010
  •  
  • The Hon. John Brumby, MLA,
  • Premier of Victoria.
  •  
  •  Dear Mr Brumby,
  •  
  • The Australian indoor plant industry is concerned
    that cuts in government spending may include
    cancellation of indoor plant hire to the
    detriment of both the health and wellbeing of
    building occupants and plant hire businesses.
    (Herald Sun Taxpayers shelling out hundreds of
    thousands of dollars for plant hire July
    24th.)
  •   If this happens in the current economic crisis,
    many micro and small businesses will collapse.
  •  Indoor plants in government buildings are there
    for the health and wellbeing of workers and also
    the general public. They are not just about
    aesthetic appeal.
  •  Australia leads the way in global research
    showing that live indoor plants help to improve
    air quality and contribute to the health and well
    being of people. Indoor air quality is important
    as we spend 90 percent of our time indoors and 30
    percent of that is in the work place.
  •  The indoor plant microcosm, made up of the
    plant and roots, the soil and the microbes (that
    are supported by a healthy plant) clean the air
    of Volatile Organic Compounds these are the
    things that can cause sick building syndrome. 
  • In hospitals it has been proven patients recover
    quicker in the presence of plants, and in offices
    with plants there are less sick days and
    attrition rates are lower. It is easy to justify
    the cost of indoor plants when calculating the
    savings on less sick days and attrition alone.
    The cost saved by not needing to employ one new
    staff member, will pay for many plants in a year.
    Refer www.nipa.asn.au

12
Letter to the Leader of the Opposition
  • 29th July 2010
  •  
  • The Hon. David Davis, M.L.A.,
  • Parliament of Victoria.
  •  
  •  Dear Mr Davis,
  •  
  • The Australian indoor plant industry is concerned
    that cuts in government spending may include
    cancellation of indoor plant hire to the
    detriment of both the health and wellbeing of
    building occupants and plant hire businesses.
    (Herald Sun Taxpayers shelling out hundreds of
    thousands of dollars for plant hire July
    24th.)
  •  If this happens in the current economic crisis,
    many micro and small businesses will collapse.
  •  Indoor plants in government buildings are there
    for the health and wellbeing of workers and also
    the general public. They are not just about
    aesthetic appeal.
  •  Australia leads the way in global research
    showing that live indoor plants help to improve
    air quality and contribute to the health and well
    being of people. Indoor air quality is important
    as we spend 90 percent of our time indoors and 30
    percent of that is in the work place.
  •  
  • The indoor plant microcosm, made up of the plant
    and roots, the soil and the microbes (that are
    supported by a healthy plant) clean the air of
    Volatile Organic Compounds these are the things
    that can cause sick building syndrome.
  • In hospitals it has been proven patients recover
    quicker in the presence of plants, and in offices
    with plants there are less sick days and
    attrition rates are lower. It is easy to justify
    the cost of indoor plants when calculating the
    savings on less sick days and attrition alone.
    The cost saved by not needing to employ one new
    staff member, will pay for many plants in a year.
    Refer www.nipa.asn.au
  •  
  • The National Interior Plantscape Association is
    asking you to put the well being of Australians
    both in health and financially, before bringing
    pressure to cut government spending on indoor
    plants during this economic crisis. Victorian
    members of the National Interior Plantscape
    Association would be happy to meet with you or
    your representative/s to discuss this matter in
    greater detail.
  •  
  • Yours sincerely,
  •  
  •  
  •  
  • P. Dolley President

13
NIPA Media Release
  • 20th October 2008
  •  
  • CUTS IN PUBLIC SECTOR SPENDING MAY ADVERSELY
    AFFECT AUSTRALIAS SMALL BUSINESS SECTOR
  •  While the Prime Minister is boosting the economy
    through the creation of consumer spending, there
    is concern that public sector and business belt
    tightening may only look at the bottom line and
    not consider the bigger picture.
  •  Industry groups are concerned that cuts in
    government spending such as cancellation of
    indoor plant hire contracts may have a
    detrimental effect both on the health and
    wellbeing of building occupants and on plant hire
    businesses nationally.
  •  National Interior Plantscape Association (NIPA)
    President, Peter Dolley, said, The last time the
    public sector started belt tightening, private
    sector contracts were the first to go. If this
    happens in the current economic crisis, many
    micro and small businesses may collapse.
  •  Indoor plants in government buildings are there
    for the health and wellbeing of workers and also
    the general public. They are not just about
    aesthetic appeal, he said.
  •  Mr Dolley urged the government to look at more
    than the bottom line when cutting public sector
    spending. There is little point in Mr Rudd
    depositing funds into the economy with one hand,
    and Government Departments withdrawing spending
    in the private sector with the other.
  •  Small business is the backbone of Australia,
    Peter said, and family businesses are the key to
    our social structure and our chances of surviving
    the looming crisis.
  •  The NIPA Board made the point that even when the
    economy was booming the Commonwealth Bank has
    made a design decision, that there is no place
    for indoor plants in new and renovated branches.
    International research has long shown that
    while live indoor plants help to improve air
    quality and contribute to the health and well
    being of people, plastic (silk) plants do the
    reverse they pollute. Indoor air quality is
    important as we spend 90 percent of our time
    indoors and 30 percent of that is in the work
    place.
  •  The NIPA Board has called on government and big
    business to put the well being of Australians
    both in health and financially, before their
    determination to maintain high profit margins
    during this economic crisis.
  •  FOR FURTHER MEDIA INFORMATION CONTACT PETER
    DOLLEY, PRESIDENT, NATIONAL INTERIOR PLANTSCAPE
    ASSOCIATION (Australia) ON TELEPHONE (07) 3880
    2293
  •  

14
Letter to the Editor
  • Concerning Taxpayers shelling out hundreds of
    thousands of dollars for plant hire  by Lucie
    van den Berg July 24th
  • Australia leads the way in global scientific
    research showing the health benefits and
    increased productivity benefits to employees  of
    working in environments with indoor plants. 
    While it is not easy to put a direct cost saving
    on improved health, improved productivity means
    labour cost savings. Labour is the biggest
    expense of business and government.  Live indoor
    plants clean toxins out of the air.   Employee
    and public health should not be compromised in a
    hair trigger response to one ill informed news
    article.  Government is urged to hear the
    scientific arguments for maintaining indoor live
    plants in buildings before setting in motion any
    plan that will affect the health of workers as
    well as set an example to big business that could
    destroy Australias indoor plant industry. P.
    Dolley President National Interior plant
    Association
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