Employee Performance Management - PowerPoint PPT Presentation

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Employee Performance Management

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Employee Performance Management Dr. Deming s View A measurement of: Training Communication Tools And skill of supervisors Not necessarily an employees motivation ... – PowerPoint PPT presentation

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Title: Employee Performance Management


1
Employee Performance Management
2
Dr. Demings View
  • A measurement of
  • Training
  • Communication
  • Tools
  • And skill of supervisors
  • Not necessarily an employees motivation

3
Effective Programs
  • Integrate
  • Goal setting
  • Appraisal
  • Development
  • A tool to focus an employees gifts on keeping an
    organization competitive
  • Continuous Improvement
  • Understand where you are
  • Set higher and higher goals

4
Goal Setting
  • Specific
  • Measurable
  • Control of outcome
  • Challenging but doable

5
Process
  • Clear job description
  • Understandable appraisal collection and reporting
    system
  • Measures what is critical
  • Measures in a legitimate way
  • Feedback

6
Tools
  • Graphic system
  • Alternation (pick who you know and then rank
    against peer group
  • Pair against each member of peer group one at a
    time
  • Forced distribution model
  • 15 high 15 low

7
  • Behavioral Anchored Scales
  • Critical incidents
  • Observed Behaviors
  • Advantages
  • Accurate
  • Clear
  • Feedback
  • Independent Dimensions (Maybe high in one are
    weak in another)
  • Consistency

8
  • Management by Objectives
  • Set organizational goals
  • Set Department goals
  • Set individual goals (joint activity, provide
    appropriate resources)
  • Conduct evaluation
  • Provide feedback
  • Downside
  • Time
  • Establishing clear goals
  • Continual negotiation between employee wanting
    easy goals and management higher goals

9
Macro Issues
  • Halo/Horn Effect
  • Unclear standards
  • Central Tendency
  • Strictness/leniency
  • Bias

10
Who Should Evaluate
  • Immediate supervisor
  • Peers
  • Self
  • Subordinates
  • Combination (360)

11
Create an Evaluation Scorecard
  • CBA Professor
  • MBO
  • 2 Metrics
  • Behavioral
  • 2 Metrics
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