Leelanau County Office of Emergency Management / 9-1-1

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Leelanau County Office of Emergency Management /
9-1-1
9-1-1
Do you have an emergency?
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9-1-1 is a special phone number that helps
you report emergencies and get help fast!
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Good reasons to use 9-1-1.
Someone is .
SICK Or HURT
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Any type of FIRE!
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Reporting a serious crime . . .
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When you dont know if you should call 9-1-1 or
not, then calling is the right thing to do!
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Important Rules
If you dial 9-1-1 by mistake, stay on the phone
and let the person who answers the phone know
that you dialed by mistake.
When you dial 9-1-1 stay on the phone until
someone answers.
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How to Call Simply dial 9-1-1

• You can call from any
• phone with a dial tone
• You can call from
• any cell phone
• You can call from any
• pay phone for FREE

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How does 9-1-1 Work?
You dial 9-1-1
A Dispatcher answers your call then sends the
help for your EMERGENCY
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The Questions We Will Ask Every Caller!

• Where is your emergency?
• What is the phone number
• you are calling from?
• What is the emergency?
• What is your name?

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If you have a Fire EMERGENCY

• What is on fire?
• Is anyone in danger
• or inside the fire?
• Are you safe from the fire?

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If you have a PoliceEMERGENCY
Leelanau County Sheriff

• How many people?
• What are they doing?
• What do they look like?
• What are they wearing?

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If you have a Medical
EMERGENCY

• Is the person awake and able to talk?
• Are they breathing normally?
• Are they male or female?
• How old are they?

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Is This a 9-1-1 Emergency?

• Your Mom is having
• a baby?
• YES
  

• Your house or a
• neighbors house is
• on fire
• YES

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• You see a car
• crash?
• YES
  

• You fall down and
• scrape your knee?
• NO

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• You see a strange person going into a neighbors
  house when they are not home
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  YES

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Thats it, you now have the basics for using
9-1-1

• Dont be afraid to use
• 9-1-1
• When you call, just answer the questions
  that the dispatcher
• asks you and help will be sent
• as quickly as possible.

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Leelanau County Office of Emergency Management /
9-1-1
9-1-1