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DECISION MAKING PROCESS

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DECISION MAKING PROCESS Meltem anl Dokuz Eyl l University Industrial Engineering Department WHAT IS DECISION MAKING PROCESS ? – PowerPoint PPT presentation

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Title: DECISION MAKING PROCESS


1
DECISION MAKING PROCESS
  • Meltem Sanli Dokuz Eylül University
  • Industrial Engineering Department

2
WHAT IS DECISION MAKING PROCESS ?
3
  • Decision making, can be regarded as the mental
    processes resulting in the selection of a course
    of action among several alternatives.

4
STEPS OF DECISION MAKING
5
  • Step 1 IDENTFY THE PROBLEMThe decision maker
    must answer these questions What is exactly the
    problem to be solved? Why it should be solved?
    The decision maker should understand the problem
    to achieve the correct decision.

6
  • Step 2 RESEARCHING INFORMATIONIf the decision
    maker collects accurate and reliable information
    then this will be of great help in solving the
    problem.

7
  • Step 3 GENERATE ALTERNATIVESProblem-solving
    and decision-making are closely linked, and each
    requires creativity in identifying and developing
    options, for which the brainstorming technique is
    especially useful.

8
  • Step 4 EVULATION OF ALTERNATIVES
  • The decision maker uses standards and judgement
    criteria to determine the cons and pros of each
    alternative. Matrix and SWOT Analysis Methods can
    be used on decision making process.

9
  • Step 5 DECIDE ON IMPLEMENTATION
  • This is much easier after going through the
    above preparation steps. If the decision makers
    are satisfied with alternatives, they will
    implement the chosen alternative for the solution
    of the problem.

10
  • Step 6 FOLLOW UP ON THE DECISIONOnce the
    decision has been taken, the decision maker must
    follow up on the decision to see if it is working
    successfully. If the implementation has not
    produced the correct solution, the decision maker
    must go over the other steps again.

11
STEPS OF DECISION MAKING
12
IMPORTANCE OF DECISION MAKING
13
  • Decision-making makes it possible to
    adopt the best course of action in carrying out a
    given task. When there are different ways of
    performing a task, it becomes necessary to find
    out the best way and that is what decision-making
    is all about. The course of action finally
    selected should produce the best results.

14
  • Decision-making helps to find a solution
    to any problem in a work place and to identify
    the best course of action in each given situation
    and there by promotes efficiency.

15
TYPES OF BUSINESS DECISIONS
16
  • Programmed Decisions These are standard
    decisions which always follow the same routine.
    As such, they can be written down into a series
    of fixed steps which anyone can follow.
  • Non-Programmed Decisions These are non-standard
    and non-routine. Each decision is not quite the
    same as any previous decision.

17
  • Strategic Decisions These affect the long-term
    direction of the business, whether to take over
    Company A or Company B.
  • Tactical Decisions These are medium-term
    decisions about how to implement strategy, what
    kind of marketing to have, or how many extra
    staff to recruit.

18
  • Operational Decisions These are short-term
    decisions (also called administrative decisions)
    about how to implement the tactics, which firm
    uses to make deliveries

19
  • THANKS FOR LISTENING!
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