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Corporate Guideline for IS Sector Presentations

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Title: Corporate Guideline for IS Sector Presentations Author: whiteed1 Last modified by: salexan2 Created Date: 3/24/2008 5:29:26 PM Document presentation format – PowerPoint PPT presentation

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Title: Corporate Guideline for IS Sector Presentations


1
NAVIGATING THROUGH CHANGE TRANSITION
Presented by Stephen Alexander, Ph.D.
2
AGENDA
  • UNDERSTANDING WHERE WE ARE
  • IN TODAYS STRESSFUL ENVIRONMENT
  • UNDERSTAND HOW TRANSITION
  • IMPACTS US
  • GAIN PRACTICAL TOOLS FOR NAVIGATING
  • PROFESSIONALLY AND PERSONALLY

3
WHAT IS OUR SITUATION
  • Large scale organizational change
  • including shifting roles and downsizing
  • Increased stress from dual roles
  • Old hat. . .New hat
  • Background environment
  • economic downturn, major uncertainty

4

WHAT HAS CHANGED FOR ME?
SPECIFICALLY ABOUT
MY JOB? MY WORK GROUP FOCUS? MY
CO-WORKERS? MY PROFESSIONAL GOALS?
5
TODAY
WHAT DO I KNOW ABOUT
  • The Organizational Changes
  • WHO? WHAT? WHERE?
  • The Direction Were Headed
  • WHY? HOW LONG TO GET THERE?
  • WHAT WILL IT LOOK LIKE?
  • Where Do I Locate The Answers About
  • THE ORGANIZATION? MY DEPT?
  • MY WORK GROUP? MYJOB???

6
MOVING THROUGH UNCERTAINTY
NEW WATERS

LOTS OF UNKNOWN
RISKS APPEAR HIGHER
7
NAVIGATING ROUGH WATERS
KNOW THE WARNING SIGNS
8
STRESS / BURNOUT
  • Emotional exhaustion feeling that
  • emotional resources are depleted
  • Depersonalization pulling away, or
  • disengaging, from job and individuals
  • associated with it
  • Decreased personal accomplishment
  • feelings of decline in competence and
  • productivity

9
WARNING SIGNS
  • Isolation or avoiding loved ones
  • Negative self-talk
  • Rigid negative attitude and excessive pessimism
  • Excessive and cutting sarcasm

10
WARNING SIGNS (continued)
  • Vegging out to television or other
  • forms of entertainment
  • Excessive behaviors

11
SUCCESSFUL COPING STRATEGIES
Navigating More Effectively
  • Give yourself sufficient time for change
  • Set realistic expectations and goals
  • Focus on 1or 2 change issues at a time
  • Think in terms of small steps
  • Review and reward your progress daily
  • Ask questions gather information

12
Understand the Change Process
EXTERNAL / ENVIRONMENTAL
DENIAL
COMMITMENT
PAST
FUTURE
RESISTANCE
EXPLORATION
INTERNAL/ SELF
13
What You Hear
DENIAL It cant be, refusing to acknowledge the
change RESISTANCE Reasons why it wont work, how
the previous status was better EXPLORATION Maybe
this will work, some positive possibilities, it
needed to happen COMMITMENT How to make it work,
what the gains are, positive problem solving
14
Action Steps for Each Phase
  • During Denial
  • Keep informed- What to expect, when, actions to
    take. Time to review and begin planning
  • During Resistance
  • Listen, be empathetic, accept this as normal,
    acknowledge the inherent stress, etc.

15
Actions to Take cont
During Exploration Focus on Priorities / short
term goals, remove obstacles, follow-up. See
where to enlist People support what they help
create During Commitment Validate Your
Progress. Remind yourself of the destination and
expected outcomes
16
FLEXIBILITY
IT IS A PROCESS, NOT AN EVENT IT IS NOT
LINEAR-TAKES LONGER IT REQUIRES CONTINUAL
ATTENTION
17
CHARACTERISTICS of RESILIENT PEOPLE
  • Positive
  • Focused
  • Flexible
  • Organized
  • Proactive

18
PROACTIVE TIPS
  • Practice assessing the risks about your situation
    or change initiative by listing all the pros and
    cons you can think of
  • During change implementation meetings, ask
    questions and gather information
  • Maintain an attitude of mutual respect for peers,
    subordinates and superiors

19
WHAT DO I CONTROL?
Let go of those aspects of a change over which
you have little or no control. Likewise,
exercise action over those aspects of the change
that you have some influence or control over.
20
WHAT DO I CONTROL - A QUICK OVERVIEW
  • MY WHAT DO I CONTROL LIST

21
FOSTERING PERSONAL CHARACTERISTICS
Psychological hardiness
Challenge Oriented Sense of Control Committed
22
CHALLENGE ORIENTED
Optimistic Positive attitude View problems as
opportunities Less critical of self and others
23
SELF-TALK
  • Continual, but often unconscious, internal
    dialogue
  • Some tend to have habitual negative dialogue

24
GETTING FROM HERE TO THERE
25
CONSTANTLY KNOW WHERE YOU ARE
R E M E M B E R
  • HOW FAR YOU HAVE TRAVELED
  • THE OBSTACLES YOU HAVE OVERCOME
  • THE GOAL(S) YOU HAVE SET
  • THE NEXT STEPS YOU NEED TO TAKE
  • WHAT YOU CONTROL AND TO TAKE THE
  • INTIATIVE ON IT

26
Thank You
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