Developing Student Orientation Modules for Online Education Programs at The Richard Stockton College of New Jersey and Rowan University

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Developing Student Orientation Modules for Online Education Programs at The Richard Stockton College of New Jersey and Rowan University

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Title: Developing Student Orientation Modules for Online Education Programs at The Richard Stockton College of New Jersey and Rowan University

1
Developing Student Orientation Modules for
Online Education Programsat The Richard
Stockton College of New Jersey and Rowan
University

Dennis Fotia, Diane Holtzman and Deb
DagavarianThe Richard Stockton College of New
Jersey andMichael CioccoRowan University

Presented at the National Institute on the
Assessment of Adult Learning 2010Atlantic City,
June 10th 2010
2
Need for Orientation to Distance Education

The distinctive nature of an online course as
compared to a face-to-face (F2F) course
Both teaching and learning to be addressed
Technology also needs to be addressed
Students must be prepared for Distance Education

To free individual faculty from having to
determine if a student is ready for an online
course
For the student to self-assess his/her own
readiness for online learning
To make sure that students understand the nature
of online education and are realistic about the
type and amount of work involved
To explain what is involved in the particular
institutions online courses

To learn or get a refresher on basic technology,
time management, and organizational and study
skills.
To learn how to write and read in an academic,
online environment.
To learn the basics of online etiquette, or
netiquette.
To find out specifically how Stockton offers its
Distance Education courses.
To be able to decide for yourself if you are
ready to take an online course.

Student support consists of many components,
including assisting the prospective student in
understanding independent learning expectations
as well as the nature and potential challenges of
learning in the programs technology-based
environment. (http//www.msche.org/publications/d
istguide02050208135713.pdf, p. 15).
The Commission notes the importance of student
preparation for online or distance learning, and
the institutions necessary commitment to
facilitating this preparation.

All first-time distance education students
should be given a clear statement of course
requirements in advance. This should include
1) all course requirements 2) the weekly time
commitment and specific computer skills required
by the course and 3) a presentation of the
practical difficulties of working at a distance
and what is needed to manage those challenges
successfully.
http//www.usdla.org/html/journal/NOV01_Issue
/article03.html

Good practice encourages students to discuss
course work with one another in online
environment
Good practice also encourages students to
discuss course work with professor in online
environment
Orientation can introduce students to these
critical concepts

Welcome Back!
Most students are Continuing Ed
Community College Transfers
Taking on a Masters/Doctorate Program
Adding to their credentials
Lapse since Students last participated in a class
environment
Are You Ready for This?
Technophile Computer Literate (NOT always TRUE)
Many recent Grads who start a Continuing Ed or
Graduate program lack essential computer skills
Online/Hybrid courses are convenient flexible,
but still require commitment
Student Perception Online Easy (Almost Never
True)

Get Students Started Early
Prepares students before the first class starts
Set Expectations
Make clear the style of the course offerings
(online, hybrid, web assisted)
Expected Commitments
Policies and Procedures
Inform students about how to access Services
Technical Support
Administrative Support (registration, financial
aid, grades)

Bound Orientation Materials such that they
Are pertinent to the first-time student
Do not drown the first-time student in a see of
comprehensive information
Do not dive much below the surface
Retention of training materials and information
is often poor when not put immediately into
practice
Require minimal support
Self Service style orientations force students
to explore the material
Make this easy to maintain and update for your
institution

Rowan is strongly committed to offering and
improving orientation materials
Customer Service Support is a priority
How to Commit Students to Orientation?
We Told You So approach
Warn Students of the Perils of not Completing the
Orientation Course
Some faculty/programs integrate it into their
courses

Basic Technology
Time Management, Study Skills and Organizational
Skills
Written Communication and Reading
Netiquette
Distance Education at Stockton

Basic Technology
Basic word processing skills
Cutting and pasting
Using mouse (right click)
Search engines
Course Management Systems (CMS/LMS)

Time Management, Study Skills and
Organizational Skills
Use of calendars and PDAs for class assignments
Creating to-do list
Organizing work area
Saving work/creating back ups
File management (organization)

Written Communication and Reading
Emphasize amount of reading and writing in an
online course
Importance of writing clearly
Importance of grammar, punctuation, and citations
Diversity of writing assignments discussion
posts, formal research, and blogs

Netiquette
Online courtesy and respect for each other
Limit use of acronyms and emoticons
Avoiding improper postings and IM-ese

Distance Education
CMS/LMS
Technical support/help desk
Registration procedures
Mandatory and additional required meetings
Student evaluations of instruction (IDEA-SRI)
Plagiarism (Turnitin) and academic honesty
Library Online services
Distributed Education instructional methods
(hybrid/online)

Keep it To The Point
Blackboard Training Materials are provided in
each course Course Quick Training CQT
Orientation teaches students how to quickly
access the training materials WHEN they need them
Just in Time
Short and sweet no video is over 5 minutes
long
Easily Accessible
Housed as a course in the Blackboard system
The Orientation is available 21 days prior to a
students very first course
It remains available for as long as the student
is registered with CGCE classes at Rowan

Consists of Six Five-Minute (or less) Videos
Voice-Over PPT Flash Video plays On Demand
Total Time to complete the Orientation is 30
minutes
Students do not have to complete in one sitting
General Theme Where you should go for
Contains a Blackboard Practice Area
Setup like a sample course
Sandbox area for students to test Bb tools
Handouts Area provides PDF handouts of all Slides
used in videos

Holtzman, Dagavarian, Fotia Ciocco.
Developing Student Orientation Modules for Online
Education ProgramsPresented at the National
Institute on the Assessment of Adult Learning
2010 on June 10th 2010
21
Holtzman, Dagavarian, Fotia Ciocco.
Developing Student Orientation Modules for Online
Education ProgramsPresented at the National
Institute on the Assessment of Adult Learning
2010 on June 10th 2010
22
Orientation ModulesRowan University CGCE

Introduction Sets the tone and expectations for
the orientation and videos to follow.
Online Services Learn where to access Student
Portal, Blackboard, Banner, Tech Support, etc.
Computer Tune-Up Perform a computer
compatibility check deal with any computer
issues
Course Structure Presentation of standardized
Rowan CGCE course structure and how to navigate
the course in Blackboard
Syllabus Overview of standardized Rowan CGCE
course syllabus
Blackboard Tools Overview of Blackboard course
tools what each tool is for and where to access
it

Common Components
Title Slide with definitive title
Session Overview defines learning goals of the
video
General Content
Session Wrap Up reviews learning goals of the
video an recaps any important points.
Recordings (Voice-Over) are scripted. Script is
provided for ADA compliance

Online Student Tutorial CGCE Blackboard System

Holtzman, Dagavarian, Fotia Ciocco.
Developing Student Orientation Modules for Online
Education ProgramsPresented at the National
Institute on the Assessment of Adult Learning
2010 on June 10th 2010
25
Thank you for attending our session!
Diane Holtzman, Dennis Fotia, and Debra
Dagavarian The Richard Stockton College of New
Jersey andMichael CioccoRowan University

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Developing Student Orientation Modules for Online Education Programs at The Richard Stockton College of New Jersey and Rowan University

Title: Developing Student Orientation Modules for Online Education programs at Richard Stockton College of New Jersey and Rowan University Author – PowerPoint PPT presentation