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Title: Developing Student Orientation Modules for Online Education Programs at The Richard Stockton College of New Jersey and Rowan University


1
Developing Student Orientation Modules for
Online Education Programsat The Richard
Stockton College of New Jersey and Rowan
University
  • Dennis Fotia, Diane Holtzman and Deb
    DagavarianThe Richard Stockton College of New
    Jersey andMichael CioccoRowan University

Presented at the National Institute on the
Assessment of Adult Learning 2010Atlantic City,
June 10th 2010
2
Need for Orientation to Distance Education
  • The distinctive nature of an online course as
  • compared to a face-to-face (F2F) course
  • Both teaching and learning to be addressed
  • Technology also needs to be addressed
  • Students must be prepared for Distance Education

Holtzman, Dagavarian, Fotia Ciocco.
Developing Student Orientation Modules for Online
Education ProgramsPresented at the National
Institute on the Assessment of Adult Learning
2010 on June 10th 2010
3
Why have a Student Orientation for Distance
Education?
  • To free individual faculty from having to
    determine if a student is ready for an online
    course
  • For the student to self-assess his/her own
    readiness for online learning
  • To make sure that students understand the nature
    of online education and are realistic about the
    type and amount of work involved
  • To explain what is involved in the particular
    institutions online courses

Holtzman, Dagavarian, Fotia Ciocco.
Developing Student Orientation Modules for Online
Education ProgramsPresented at the National
Institute on the Assessment of Adult Learning
2010 on June 10th 2010
4
Learning Outcomes of Online Orientation at
Stockton
  • To learn or get a refresher on basic technology,
    time management, and organizational and study
    skills.
  • To learn how to write and read in an academic,
    online environment.
  • To learn the basics of online etiquette, or
    netiquette.
  • To find out specifically how Stockton offers its
    Distance Education courses.
  • To be able to decide for yourself if you are
    ready to take an online course.

Holtzman, Dagavarian, Fotia Ciocco.
Developing Student Orientation Modules for Online
Education ProgramsPresented at the National
Institute on the Assessment of Adult Learning
2010 on June 10th 2010
5
Middle States Commission on Higher Education
Publication Endorsed by all Regional Accrediting
Associations
  • Student support consists of many components,
    including assisting the prospective student in
    understanding independent learning expectations
    as well as the nature and potential challenges of
    learning in the programs technology-based
    environment. (http//www.msche.org/publications/d
    istguide02050208135713.pdf, p. 15).
  • The Commission notes the importance of student
    preparation for online or distance learning, and
    the institutions necessary commitment to
    facilitating this preparation.
  •  

Holtzman, Dagavarian, Fotia Ciocco.
Developing Student Orientation Modules for Online
Education ProgramsPresented at the National
Institute on the Assessment of Adult Learning
2010 on June 10th 2010
6
USDLA Journal
  • All first-time distance education students
    should be given a clear statement of course
    requirements in advance. This should include
    1) all course requirements 2) the weekly time
    commitment and specific computer skills required
    by the course and 3) a presentation of the
    practical difficulties of working at a distance
    and what is needed to manage those challenges
    successfully.
  •   http//www.usdla.org/html/journal/NOV01_Issue
    /article03.html

Holtzman, Dagavarian, Fotia Ciocco.
Developing Student Orientation Modules for Online
Education ProgramsPresented at the National
Institute on the Assessment of Adult Learning
2010 on June 10th 2010
7
Online Orientation To Promote Interactive Learning
  • Good practice encourages students to discuss
    course work with one another in online
    environment
  • Good practice also encourages students to
    discuss course work with professor in online
    environment
  • Orientation can introduce students to these
    critical concepts

Holtzman, Dagavarian, Fotia Ciocco.
Developing Student Orientation Modules for Online
Education ProgramsPresented at the National
Institute on the Assessment of Adult Learning
2010 on June 10th 2010
8
Why an Orientation?Rowan University
  • Welcome Back!
  • Most students are Continuing Ed
  • Community College Transfers
  • Taking on a Masters/Doctorate Program
  • Adding to their credentials
  • Lapse since Students last participated in a class
    environment
  • Are You Ready for This?
  • Technophile Computer Literate (NOT always TRUE)
  • Many recent Grads who start a Continuing Ed or
    Graduate program lack essential computer skills
  • Online/Hybrid courses are convenient flexible,
    but still require commitment
  • Student Perception Online Easy (Almost Never
    True)

Holtzman, Dagavarian, Fotia Ciocco.
Developing Student Orientation Modules for Online
Education ProgramsPresented at the National
Institute on the Assessment of Adult Learning
2010 on June 10th 2010
9
Goals of OrientationRowan University CGCE
  • Get Students Started Early
  • Prepares students before the first class starts
  • Set Expectations
  • Make clear the style of the course offerings
    (online, hybrid, web assisted)
  • Expected Commitments
  • Policies and Procedures
  • Inform students about how to access Services
  • Technical Support
  • Administrative Support (registration, financial
    aid, grades)

Holtzman, Dagavarian, Fotia Ciocco.
Developing Student Orientation Modules for Online
Education ProgramsPresented at the National
Institute on the Assessment of Adult Learning
2010 on June 10th 2010
10
Limitations of OrientationRowan University CGCE
  • Bound Orientation Materials such that they
  • Are pertinent to the first-time student
  • Do not drown the first-time student in a see of
    comprehensive information
  • Do not dive much below the surface
  • Retention of training materials and information
    is often poor when not put immediately into
    practice
  • Require minimal support
  • Self Service style orientations force students
    to explore the material
  • Make this easy to maintain and update for your
    institution

Holtzman, Dagavarian, Fotia Ciocco.
Developing Student Orientation Modules for Online
Education ProgramsPresented at the National
Institute on the Assessment of Adult Learning
2010 on June 10th 2010
11
Commitment to OrientationRowan University CGCE
  • Rowan is strongly committed to offering and
    improving orientation materials
  • Customer Service Support is a priority
  • How to Commit Students to Orientation?
  • We Told You So approach
  • Warn Students of the Perils of not Completing the
    Orientation Course
  • Some faculty/programs integrate it into their
    courses

Holtzman, Dagavarian, Fotia Ciocco.
Developing Student Orientation Modules for Online
Education ProgramsPresented at the National
Institute on the Assessment of Adult Learning
2010 on June 10th 2010
12
Overview of Online Orientation Modules The
Richard Stockton College of NJ
  • Basic Technology
  • Time Management, Study Skills and Organizational
    Skills
  • Written Communication and Reading
  • Netiquette
  • Distance Education at Stockton
  •    

Holtzman, Dagavarian, Fotia Ciocco.
Developing Student Orientation Modules for Online
Education ProgramsPresented at the National
Institute on the Assessment of Adult Learning
2010 on June 10th 2010
13
Overview of Online Orientation Modules The
Richard Stockton College of NJ
  • Basic Technology
  • Basic word processing skills
  • Cutting and pasting
  • Using mouse (right click)
  • Search engines
  • Course Management Systems (CMS/LMS)
  •    

Holtzman, Dagavarian, Fotia Ciocco.
Developing Student Orientation Modules for Online
Education ProgramsPresented at the National
Institute on the Assessment of Adult Learning
2010 on June 10th 2010
14
Overview of Online Orientation Modules The
Richard Stockton College of NJ
  • Time Management, Study Skills and
    Organizational Skills
  • Use of calendars and PDAs for class assignments
  • Creating to-do list
  • Organizing work area
  • Saving work/creating back ups
  • File management (organization)
  •    

Holtzman, Dagavarian, Fotia Ciocco.
Developing Student Orientation Modules for Online
Education ProgramsPresented at the National
Institute on the Assessment of Adult Learning
2010 on June 10th 2010
15
Overview of Online Orientation Modules The
Richard Stockton College of NJ
  • Written Communication and Reading
  • Emphasize amount of reading and writing in an
    online course
  • Importance of writing clearly
  • Importance of grammar, punctuation, and citations
  • Diversity of writing assignments discussion
    posts, formal research, and blogs
  •    

Holtzman, Dagavarian, Fotia Ciocco.
Developing Student Orientation Modules for Online
Education ProgramsPresented at the National
Institute on the Assessment of Adult Learning
2010 on June 10th 2010
16
Overview of Online Orientation Modules The
Richard Stockton College of NJ
  • Netiquette
  • Online courtesy and respect for each other
  • Limit use of acronyms and emoticons
  • Avoiding improper postings and IM-ese
  •    

Holtzman, Dagavarian, Fotia Ciocco.
Developing Student Orientation Modules for Online
Education ProgramsPresented at the National
Institute on the Assessment of Adult Learning
2010 on June 10th 2010
17
Overview of Online Orientation Modules The
Richard Stockton College of NJ
  • Distance Education
  • CMS/LMS
  • Technical support/help desk
  • Registration procedures
  • Mandatory and additional required meetings
  • Student evaluations of instruction (IDEA-SRI)
  • Plagiarism (Turnitin) and academic honesty
  • Library Online services
  • Distributed Education instructional methods
    (hybrid/online)
  •    

Holtzman, Dagavarian, Fotia Ciocco.
Developing Student Orientation Modules for Online
Education ProgramsPresented at the National
Institute on the Assessment of Adult Learning
2010 on June 10th 2010
18
(No Transcript)
19
Orientation MethodologyRowan University CGCE
  • Keep it To The Point
  • Blackboard Training Materials are provided in
    each course Course Quick Training CQT
  • Orientation teaches students how to quickly
    access the training materials WHEN they need them
    Just in Time
  • Short and sweet no video is over 5 minutes
    long
  • Easily Accessible
  • Housed as a course in the Blackboard system
  • The Orientation is available 21 days prior to a
    students very first course
  • It remains available for as long as the student
    is registered with CGCE classes at Rowan

Holtzman, Dagavarian, Fotia Ciocco.
Developing Student Orientation Modules for Online
Education ProgramsPresented at the National
Institute on the Assessment of Adult Learning
2010 on June 10th 2010
20
Orientation DesignRowan University CGCE
  • Consists of Six Five-Minute (or less) Videos
  • Voice-Over PPT Flash Video plays On Demand
  • Total Time to complete the Orientation is 30
    minutes
  • Students do not have to complete in one sitting
  • General Theme Where you should go for
  • Contains a Blackboard Practice Area
  • Setup like a sample course
  • Sandbox area for students to test Bb tools
  • Handouts Area provides PDF handouts of all Slides
    used in videos

Holtzman, Dagavarian, Fotia Ciocco.
Developing Student Orientation Modules for Online
Education ProgramsPresented at the National
Institute on the Assessment of Adult Learning
2010 on June 10th 2010
21
Holtzman, Dagavarian, Fotia Ciocco.
Developing Student Orientation Modules for Online
Education ProgramsPresented at the National
Institute on the Assessment of Adult Learning
2010 on June 10th 2010
22
Orientation ModulesRowan University CGCE
  • Introduction Sets the tone and expectations for
    the orientation and videos to follow.
  • Online Services Learn where to access Student
    Portal, Blackboard, Banner, Tech Support, etc.
  • Computer Tune-Up Perform a computer
    compatibility check deal with any computer
    issues
  • Course Structure Presentation of standardized
    Rowan CGCE course structure and how to navigate
    the course in Blackboard
  • Syllabus Overview of standardized Rowan CGCE
    course syllabus
  • Blackboard Tools Overview of Blackboard course
    tools what each tool is for and where to access
    it

Holtzman, Dagavarian, Fotia Ciocco.
Developing Student Orientation Modules for Online
Education ProgramsPresented at the National
Institute on the Assessment of Adult Learning
2010 on June 10th 2010
23
Video Module DesignRowan University CGCE
  • Common Components
  • Title Slide with definitive title
  • Session Overview defines learning goals of the
    video
  • General Content
  • Session Wrap Up reviews learning goals of the
    video an recaps any important points.
  • Recordings (Voice-Over) are scripted. Script is
    provided for ADA compliance

Holtzman, Dagavarian, Fotia Ciocco.
Developing Student Orientation Modules for Online
Education ProgramsPresented at the National
Institute on the Assessment of Adult Learning
2010 on June 10th 2010
24
Orientation DemoRowan University CGCE
  • Online Student Tutorial CGCE Blackboard System

Holtzman, Dagavarian, Fotia Ciocco.
Developing Student Orientation Modules for Online
Education ProgramsPresented at the National
Institute on the Assessment of Adult Learning
2010 on June 10th 2010
25
Thank you for attending our session!
Diane Holtzman, Dennis Fotia, and Debra
Dagavarian The Richard Stockton College of New
Jersey andMichael CioccoRowan University
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