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The Leadership Challenge How to make extraordinary things happen December 4, 2013

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The Leadership Challenge How to make extraordinary things happen December 4, 2013 Presented by: Susan B. Wilkes, Ph.D. Wilkes Consulting, LLC In your organization . – PowerPoint PPT presentation

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Title: The Leadership Challenge How to make extraordinary things happen December 4, 2013


1
The Leadership Challenge How to make
extraordinary things happen December 4, 2013
  • Presented by
  • Susan B. Wilkes, Ph.D.
  • Wilkes Consulting, LLC

2
Goals
  1. Gain a working knowledge of the model in The
    Leadership Challenge and its component parts
  2. Increase understanding of your own leadership
    style
  3. Strengthen your network of nonprofit colleagues

The danger for most of us is not that our aim is
too high and we miss it but that it is too low
and we reach it. - Michelangelo
3
Outline
  • Introductions Overview
  • The Leadership Practices Model
  • A. Exemplary Leaders Activity
  • B. The Five Practices
  • Break
  • III Self-Assessment on the Practices
  • Lunch
  • Exploring the Practices

4
Introductions
  • Please introduce yourself to one other person you
    havent met before.
  • Find out these things
  • Name
  • Where they work
  • An aspect of their work they feel passionately
    about
  • A dream they have for the future in their
    nonprofit
  • A vision for our community (greater Richmond
    metro area)
  • Be ready to introduce your partner

5
What is Leadership?
  • According to Kouzes and Posner, leadership is
    the art of mobilizing others to want to struggle
    for shared aspirations.
  • What are the key aspects of this definition?
  • What happens to the meaning if we take out want
    to?

6
Learning From our Best Leaders
  • Think of one of the best leaders you have known.
  • Interview a partner
  • What led you to select this person?
  • What words describe the experience of working
    with him/her (the mood, quality, etc.)?
  • What seem to be their key pathways to success?
  • What did they do to get other people involved? to
    get others to stretch to reach goals?
  • What key lessons about leadership did you learn
    from the experience?
  • Next, agree on about 5 characteristics or
    behaviors that are most important in these
    exemplary leaders. Write each on a separate
    sticky note.

7
The Leadership Challenge Model
  • Based on research regarding how ordinary people
    accomplished extraordinary things
  • Gathered personal best leadership experiences
    from more than 2000 leaders.
  • Found that leadership is a pattern of behavior, a
    skill set, things that leaders do.
  • Affirmed through analysis of the LPI, finding
    that leaders behavior explains the majority of
    workplace engagement

8
Practices of Exemplary Leaders
  • Modeling the Way
  • Clarify values by finding your voice and
    affirming shared values.
  • Set the example by aligning actions with shared
    values.

9
Practices of Exemplary Leaders
  • Inspiring a Shared Vision
  • Envision the future by imagining exciting and
    ennobling possibilities
  • Enlist others in a common vision by appealing to
    shared aspirations

10
Practices of Exemplary Leaders
  • Challenging the Process
  • Search for opportunities by seizing the
    initiative and looking outward for innovative
    ways to improve
  • Experiment and take risks by constantly
    generating small wins and learning from
    experience

11
Practices of Exemplary Leaders
  • Enabling Others to Act
  • Foster collaboration by building trust and
    facilitating relationships
  • Strengthen others by increasing
    self-determination and developing competence

12
Practices of Exemplary Leaders
  • Encouraging the Heart
  • Recognize contributions by showing appreciation
    for individual excellence
  • Celebrate the values and victories by creating a
    spirit of community

13
Key Practices of Leaders at Their Best How well
does the model fit your experience?
  • With your partner, decide if each sticky note
    fits into one of the five areas.
  • If so, place them on the appropriate flipchart.
  • If not, place the sticky note on the other
    flipchart.

14
Exemplary Leadership in Action
  • Which of the five leadership practices does
    Whoopi demonstrate?
  • Note specifics of what she does for each. What
    are the effective behaviors she displays?
  • Comment on the impact she has on the team.

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Sister Mary Clarence Taking Over The Choir.avi
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Maria.avi
15
Break
  • Please return in 10 minutes.

16
Reflections on your leadership
  • Please rate yourself on a scale of 1 to 10 (1 is
    low and 10 is high) on well you personally
    demonstrate each of the 10 commitments. Total
    your two ratings for each of the five practices.
    Then, circle what your answers will be for the
    next 4 slides.

17
Audience Response Which of the five practices is
your strongest?
  1. Model the Way
  2. Inspire a Shared Vision
  3. Challenge the Process
  4. Enable Others to Act
  5. Encourage the Heart

18
Audience Response Which of the five practices is
your lowest right now?
  1. Model the Way
  2. Inspire a Shared Vision
  3. Challenge the Process
  4. Enable Others to Act
  5. Encourage the Heart

19
Audience Response Which of the five practices is
most important for you to display in your role
right now?
  1. Model the Way
  2. Inspire a Shared Vision
  3. Challenge the Process
  4. Enable Others to Act
  5. Encourage the Heart

20
Audience Response Which of the five practices do
you most want to develop?
  1. Model the Way
  2. Inspire a Shared Vision
  3. Challenge the Process
  4. Enable Others to Act
  5. Encourage the Heart

21
Exploring the Leadership Practices
  • Please complete the Identifying Your Leadership
    Values worksheet.
  • When ready, select two to discuss with a partner.

22
Lunch
  • Please be ready to begin again in an hour.

23
Exploring the Leadership Practices
  • We need a volunteer leader and 16 participants.
    Please help arrange 16 chairs in a circle around
    the table with chairs facing out.

24
Communicating Vision I Have a Dream
  • In what ways does Dr. King both envision a future
    and enlist others in a common vision??
  • Very specifically, what did you see him do that
    makes the speech so effective? Please jot down a
    few notes about the behaviors you notice.

..\..\..\..\..\..\..\..\..\Videos\Martin Luther
King 'I have a dream'.mov
25
Exploring the Leadership Practices
  • Looking outward for innovative ways to improve
  • 60 to 80 percent of important innovations have
    been in response to market demands and needs
  • High performing teams have more communication
    with people outside their group low performing
    teams cut themselves off from external
    information
  • The critical OT in SWOT

26
Challenging the Process Involves change and
movement
  • In the personal-best leadership experiences,
    participants chose to talk about times of change.
  • The most frequently used words were
    challenging, rewarding, and exciting.
  • Words signifying passion (dedication, intensity,
    commitment, determination) and inspiration
    (inspiring, uplifting, motivating, energizing)
    also appeared regularly.
  • 95 percent of the cases were described in these
    terms.

27
Partner Discussion
  • With your partner, please discuss
  • A single key strength, weakness, opportunity and
    threat you are aware of related to your
    organization
  • A best practice or innovative idea another
    similar agency uses
  • An idea for a change initiative you want to lead
    (an existing change or new idea, large scale
    shift in strategic direction or smaller
    programmatic change).

28
Exploring the Leadership Practices
  • Coaching Skills A key way to strengthen others
  • Using the skill of inquiry
  • R Q x C (Results Quality x Commitment)

29
Three Types of Questions
  • Open-ended
  • Aim for 90
  • Use what or how
  • Ask questions you dont know the answer to
  • Closed-ended
  • Watch leading questions
  • Good for checking understanding
  • Why questions

30
Open-ended Questions Continuum
31
Asking Powerful Questions
Judith Wilson, coach and author of Coaching
Skills for Nonprofit Managers and Leaders
..\..\..\..\..\..\..\..\..\Videos\Judith Wilson
'Simple Questions. Big Impact'.mp4
32
The Skill of Inquiry
  • Clarify - what is important?
  • Possibilities what are the options?
  • Action whats the first step?
  • Practice Opportunity
  • First think about a colleague at work and an
    issue they might want to discuss with you. With
    that situation in mind, circle 3-4 questions from
    the worksheet that would help your colleague move
    forward.

33
Practices of Exemplary Leaders
  1. Set clear standards
  2. Expect the best
  3. Pay attention
  4. Tell the story
  5. Personalize recognition
  6. Celebrate together
  7. Set the example

http//www.pfeiffer.com/WileyCDA/Section/id-301366
.html
34
In your organization.
  • Who is someone who.
  • Lives out his or her values in a way you admire?
  • Reminds others of their sense of purpose or
    future possibilities at your nonprofit?
  • Comes up with great new ideas to improve things?
  • Is collaborative and/or trustworthy?
  • Offers encouragement and praise to others?
  • How might you recognize him or her for their
    inspiring leadership?

35
Closing A Game of Hope
..\..\..\..\..\..\..\..\..\Videos\A Game of
Hope.mp4
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