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Cleaner Safer Greener Neighbourhood Kitemark

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Cleaner Safer Greener Neighbourhood Kitemark David Cockcroft Housing Director ENCAMS Introduction Some facts and figures What is the Cleaner Safer Greener ... – PowerPoint PPT presentation

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Title: Cleaner Safer Greener Neighbourhood Kitemark


1
Cleaner Safer Greener Neighbourhood Kitemark
  • David Cockcroft Housing Director
  • ENCAMS

2
Introduction
  • Some facts and figures
  • What is the Cleaner Safer Greener Neighbourhood
    Kitemark
  • How does it work?
  • Who has registered?
  • Discussion

3
Social housing
  • Approx 18 of all homes in England (down from
    30) in 1981
  • Over 2,000 Housing Associations
  • Largest 30 Housing Associations manage over
    800,000 properties (2007 figures) about 38 of
    total
  • On-going transfer of Local Authority stock to
    Housing Associations (RSLs) of around 100,000 per
    year

4
Social Housing
5
Our work with landlords
  • Inspiring, supporting and equipping housing
    providers in improving LEQ
  • Excellence and efficiency in neighbourhood
    management
  • Study Tours and shared learning
  • Measuring and monitoring environmental quality
  • Cleaner Safer Greener Neighbourhood Kitemark

6
Why is LEQ important
  • Customer satisfaction
  • Regulation and inspection
  • Increasing expectations
  • Costs

7
The Audit Commission- Addressing crime and ASB
must be linked to other improvements in the
environment to enhance quality of life for
people
  • The Tenant Services Authority-
  • We believe everyone has the right to live in a
    safe, clean neighbourhood

8
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9
the actual incidence of crime, including serious
crime, is not the principal factor determining
how safe people feel. For the majority of
people, it is their daily experience on their
street or estate that shapes their view Audit
Commission
10
CSG Estate Kitemark
  • Neighbourhood based accreditation scheme
  • Continuous improvement toolkit
  • CSG work streams measured by 3 attainment levels
  • Multi-agency working group

11
(No Transcript)
12
Five key themes
  • Vision and Values
  • Strategic Planning
  • Partnerships
  • Resident Involvement
  • Key Performance Results

13
Involving residents - Kitemark
  • Aims to ensure that partners work together in a
    neighbourhood
  • Resident involvement critical more so at higher
    levels
  • Check that residents have real influence over
    decision making
  • Holding service providers to account

14
Benefits of the Kitemark
  • Review current standards and practices against a
    national benchmark
  • Demonstrate commitment and quality of service to
    residents and partners
  • Identify improvement actions
  • Promote innovation and good practice
  • Strengthen resident engagement in neighbourhoods

15
Who has applied
Completed Completed
Bromford Group Northfield, Birmingham Exemplar March 2008
First Choice Homes Oldham Performer March 2008
Carlisle HA Carlisle Initiator April 2008
Brent Housing Partnership East Brent Exemplar January 2009
Brent Housing Partnership Wembley Exemplar January 2009

16
Who has applied
In progress In progress
Meres and Mosses Housing Association Market Drayton, Shropshire
Westlea Housing Association Chippenham
One Vision Housing Sefton
Teign Housing Newton Abbot
Sarsen Housing Association Devizes
Bristol Community Housing Association Bristol
Longhurst Group Spalding, Lincolnshire
MHS Homes Chatham
Golden Gates Housing Warrington
Shoreline Housing Partnership Grimsby
Salix Homes Salford

17
Feedback from assessors
  • it is not just about the look of the area, but
    how all partners work together and how the
    residents themselves influence what is achieved
  • its not just about saying, and the written
    documentation, its actually about the achieving
    , finding out the outcomes and the feelings of
    those who live and work there

18
David Cockcroft Housing Director www.encams.org da
vid.cockcroft_at_encams.org
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