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Title:

Business Communications

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Title: Business Communications Author: LCPS Last modified by: LCPS Created Date: 9/19/2012 1:55:22 PM Document presentation format: On-screen Show (4:3) – PowerPoint PPT presentation

Number of Views:43
Avg rating:3.0/5.0
Date added: 2 July 2020
Slides: 8
Provided by: LCP130
Learn more at: http://www.lcps.org
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Title: Business Communications


1
Business Communications
  • Best Practices for Effective E- mail

2
What Can You Expect?
  • View Training Video
  • Build Knowledge of E-mail Etiquette
  • Summarize Key Points
  • Demonstrate Understanding with Class Activity

3
Training Video Building Knowledge
http//www.youtube.com/watch?vb7pmQUQNdNssafety_
modetruepersist_safety_mode1safeactive
4
Summary- E- mail Tips
  • Only use when best communication
  • Avoid e-mail wars
  • Avoid using e-mail to hide or avoid conflict
  • Never put in e-mail what you wouldnt say
    directly to the person
  • Use bullets

5
Summary Continued
  • Descriptive subject line- write ACTION when
    action is required of recipient
  • Be conscious of e-mail tone
  • Be careful of using all caps, exclamations
  • Spell check
  • Never send e-mail when angry

6
(No Transcript)
7
Class Activity
  • Using the classroom laptops and desktops, compose
    and send e-mails to your marketing teacher for
    the following situations
  • 1) You received a bad grade in a class and want
    to schedule a time to discuss the grade with the
    teacher.
  • 2) You want to ask for Friday night off from
    work and need to send an e-mail to your
    supervisor
  • 3) You need to meet with a classmate to complete
    a marketing project, but feel they are not
    pulling their weight. Send an e-mail detailing
    your agenda for the next time you work together.
  • HVANDYKE_at_LCPS.org
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