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TQA ROADMAP

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TQA ROADMAP & ROLE OF TOP EXECUTIVES Leadership Attitudes About Baldrige More than 7 in 10 (71 percent) Fortune 1000 executive respondents said their companies are ... – PowerPoint PPT presentation

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Date added: 11 July 2019
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Provided by: Chur159
Learn more at: http://www.med.cmu.ac.th
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Tags: roadmap | tqa | companies

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Title: TQA ROADMAP


1
TQA ROADMAP ROLE OF TOP EXECUTIVES
2
Leadership Attitudes About Baldrige
  • More than 7 in 10 (71 percent) Fortune 1000
    executive respondents said their companies are
    likely to use the Criteria for Performance
    Excellence.
  • Slightly more executives from manufacturing
    organizations (76 percent) than service
    organizations (62 percent) reported they are
    likely to employ the Criteria.
  • Similarly, those organizations with more than
    10,000 employees (74 percent) are more likely
    than those with fewer than 10,000 employees (68
    percent) to use the Criteria.

3
Leadership Attitudes About Baldrige
4
Advantages of Using Criteria
5
Disadvantages of Using Criteria
6
Other Approach Used in the Past
7
Problem encountered
8
Critical Success Factors
9
How to Implement
3 Rs
  • Right Attitude
  • Right Team
  • Right Approach

10
Right Attitude
  • Its not another standard to comply with.
  • Its not a contest.
  • Its more than TQM.
  • Its a journey.
  • Yes, its a very long
  • and never ending journey.

11
Dont (even think)
  • ???????????????? Baldrige/TQA ???????
  • ?????? Baldrige/TQA ??????????????????????????????
    ??????
  • ??????????????????? ???????????????????
  • ????????????????????????
  • ?????????????????????????
  • ???????????????????????
  • ???????????????????????????

12
Must do (even not like to)
  • ???????????????????????? TQA ????? TQA
    ??????????????????????????? ?????????????????????
    ????????????
  • ?????? ???????????????????????????????????????????
    ???? TQA
  • ??????????? ??????????????????????????????????????
  • ??????????????????????????????????????????????????
    ???????
  • ?????????????????????????????????????????
    ?????????????????? ????????????????????????????
  • ????????????????????????????
  • ??????????????????????? ??????????????????????????
    ?

13
Right Team
  • Strong commitment and support from Management
    Team
  • Knowledgeable and very committed team
  • Criteria Expert
  • Organization Expert
  • Functional Expert
  • Internal Assessor Team
  • Application Writing Team

14
Right Approach
7. ?????????????????????
6. ????????????????
5. ?????????????
4. ??????????????????????????????
3. ??????????????????
2. ????????????????????????????
1. ????????????????????????
15
Right Approach
SIMPLE STEP TOWARD EXCELLENCE
16
Right Approach
Phase 1 Prepare for TQA
Stage 4 TQA Master Plan
Stage 2 Build our Capability
Stage 3 Prioritize Strength/OFI
Stage 1 Org. Assessment
  • Top and Middle
  • Management
  • Training Base
  • Upon Self
  • Assessment
  • Report
  • Select Champions
  • Select Teams
  • Champions
  • Team Training
  • Settle Org. Profile
  • Report Review
  • Identify Strength
  • Identify OFI
  • Prioritization
  • Get Approval
  • Develop TQA
  • Master Plan
  • Identify Resource
  • Get Approval
  • Org. Assessment
  • Org. Assessment
  • Report
  • Champion
  • Training Course
  • Org. Profile
  • Self Assessment Report
  • Prioritized
  • Strength OFI
  • TQA Master Plan

Source ADLI solutions
17
Right Approach
Phase 2 Quest for TQA
Stage 8 Continuous Improvement
Stage 6 Internal Assessment
Stage 7 Application Writing
Stage 5 Bridge the Gaps
  • Determine
  • Implement
  • Evaluate
  • Learn
  • Improve
  • Select Assessor
  • Assessor Training
  • Int. Assessment
  • Report
  • Select Team
  • Team Training
  • Write the
  • Application
  • Determine
  • Implement
  • Evaluate
  • Learn
  • Improve
  • System
  • Performance
  • Improvement
  • Int. Assessor
  • Training Course
  • Int. Assessment Report
  • Application Writing
  • Training Course
  • What Ext. Assessors
  • Look for
  • Application Report
  • Continuous
  • System Performance
  • Improvement

Source ADLI solutions
18
(No Transcript)
19
Why Baldrige / TQA?
20
Why Baldrige / TQA?
21
Why Baldrige / TQA?
22
Q A
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