BHP Steel - PowerPoint PPT Presentation


Title: BHP Steel


1
INTERVIEW SKILLS AND TIPS
INTERVIEW SKILLS AND TIPS
AUGUST 2011
2
Introduction
  • The Job Interview is your best opportunity to
    demonstrate that you are the right person for
    the job being sought.
  • Many of us are unpracticed at interviews so we do
    well to plan and prepare well for the interview.
    It is recommended that you rehearse the interview
    rather than practicing in the grand final.
  • To be successful you need to look the part
    promote yourself and showcase your skills and
    personality to demonstrate your fit for the
    company and the role.
  • In this session we will consider the key areas
    where preparation makes a difference
    presentation, content, concluding the interview
    and follow-up.
  • Experience shows that interviewers first
    impressions very often determine your success or
    otherwise - so we will give this area particular
    focus.

3
Contents
Why interview?
Who will I expect to see there and what are they
looking for?
Preparing for the Interview
Making your first impression count
Making the Interview work for you
Closing the interview strongly
Follow-up
Tips
Next Steps
4
The Interview
  • The prospective interviewer or panel members will
    have read through the resumes of applicants and
    developed a short list to interview.
  • Generally speaking the employer is usually
    satisfied that all applicants they are
    interviewing have the technical skills to do the
    job and so what they are looking for is the
    person who they see will best fit the company and
    the team where the vacancy exists.
  • As such the interview will largely be looking for
    the how you have gone about achieving outcomes
    so that the interviewer can get a feel for how
    you are likely to behave in the context of the
    challenges they know exist in their workplace.
  • At BlueScope we use Targeted Selection which asks
    you to consider a situation you have been in,
    what you specifically did and how it turned out.
  • We do this because it is seen that recent past
    behaviour is often the best predictor of
    immediate future behaviour.

5
The interview what can I expect?
  • SOMETIMES THERE MAY BE
  • A screening interview done over the phone to
    check experience / competency in 1 or 2 key
    areas.
  • A skills test (literacy, numeracy, mechanical
    reasoning) to further screen applicants.
  • An interview panel or series of interviews where
    1-2 interviewers will ask questions from
    different stand points and then agree on the
    successful candidate.
  • A tiered interview process where there is an
    initial interview done by an external recruitment
    firm (or internal company staff) followed by a
    second interview (usually for a very short list
    of candidates) with the specific recruiting
    manager.
  • It is important that you understand the process
    that will be applied in each situation and that
    you are well prepared to do your best at each
    point.
  • Make sure you make eye contact and value each
    person in the interview process even if there
    is one clear leader.

6
Preparing for the Interview Questions
  • As noted earlier most interviews are behavioral
    interviews. These are based on the idea that past
    behavior is the best indicator of future
    performance in a similar situation.
  • Employers develop a position description or
    person specification that defines the
    competencies and attributes required for the
    position. The job ad will usually have the key
    competencies listed. If possible try to obtain a
    copy of the position description prior to the
    interview.
  • Once you have identified the key competencies for
    the role identify a number of stories from your
    past (preferably but not necessarily exclusively
    from your past work roles). These stories should
    show that you have both the capability to achieve
    the desired outcome and an affective approach or
    style.
  • The interviewer(s) are looking for the outcome,
    the process / thinking and the style as they
    consider how well you will fit into the role and
    their team.

7
Interview
  • BEHAVIORAL INTERVIEW
  • A typical questions used in a behavioral
    interview would be
  • Tell me about a situation where you had two
    important deadlines to meet, and could only
    achieve one within the timeframe with the current
    resources you had available. What did you do?
    What was the result?
  • Here the interviewers are looking at your ability
    to understand competing priorities and either
    negotiate an outcome or plan your way through the
    challenge.

8
A suitable response
  • YOU MIGHT RESPOND TO THIS QUESTION AS FOLLOWS
  • 2 months ago I was requested to collate a series
    of statistics from 24 sites. I was given 5 days
    to do it. I knew it would be a tight deadline as
    7 of the sites had to calculate figures manually
    which would take 4 days.
  • On the Wednesday afternoon I was given a second
    series of statistics to collate with the
    expectation that they would be delivered by
    Friday.
  • Once I confirmed neither deadline could be moved
    I contacted my network at all 24 sites and asked
    them what was possible. I found all but the 7
    manual sites could meet the deadline. I was
    able to ring their financial accountant at each
    of those 7 sites and explain the importance of
    the statistics I required. In each case they
    agreed to get additional resources allocated so
    the deadline could be met.
  • In the end both reports were completed and
    submitted on time

9
Making the first impression count
  • WHAT SHOULD I WEAR?
  • For internal BlueScope interviews, normal work
    attire (for the role being sought) is acceptable.
  • Find out what to wear as part of you
    pre-interview research about the company.
  • Tailor your choice to the industry and the
    position.
  • Be clean and neat your clothes should be
    pressed and shoes polished.
  • Fashion statements, revealing outfits or quirky
    accessories are best avoided - your focus is on
    demonstrating your professionalism and that you
    will fit with their team.
  • Perfume and cologne / aftershave should not be
    over powering.
  • Avoid wearing dark glasses as the interviewer
    will want you to make good eye contact.

10
Presentation Guidelines
  • DEMEANOR
  • The interviewer will be considering how well and
    easily you will fit in as a member of their team
    and as a representative of their company.
  • They will quickly be put off by the impolite
    arrogant know it all - but will be impressed by
    the polite, attentive, confident applicant.
  • Dont be rushed. When you are asked a question
    take you time to form your answer before you
    speak. If you dont understand the question ask
    them to repeat the question or clarify it.
  • Put your best foot forward there will usually
    be an opportunity (if only at the end) to ensure
    that you get across your key strengths and your
    sales pitch. Dont leave the interview with any
    regrets.

11
Practical tips to make that good first
impression.
  • KEY TIPS INCLUDE
  • Be polite and professional with everyone you
    encounter (from the receptionist on they are
    sometimes part of the process).
  • Stand tall, sit straight and slightly forward as
    this shows interest and confidence.
  • Refrain form fidgeting and maintain eye contact
  • Take you time and consider what you are going to
    say then speak clearly and concisely.
  • Consider the question before answering. You can
    gain time by using phrases such as thats an
    interesting question or Id like to think about
    that for a moment.
  • Try not to use expressions such as you know,
    like or sort of.
  • Dont use colloquial expressions (dont refer to
    people as yous)
  • Remember to smile and be yourself.

12
Tips for Making a Positive Impression
  • DOS
  • Be punctual
  • Shake hands on arrival
  • Good posture and eye contact will make you appear
    confident
  • Be professional and polite with everyone
  • Feel confident about yourself
  • Take your time when answering difficult questions
  • Smile it will relax you and make others
    receptive to what you have to say
  • Avoid the temptation to be too informal, they are
    trying to assess you as a potential employee and
    representative of their company
  • Be prepared as it will help you to answer
    questions in a concise and relevant way, and will
    enable you to demonstrate knowledge of the
    company and a real interest in the job

13
Tips for Making a Positive Impression
  • DONTS
  • Arrive too early or too late
  • Have poor posture and fail to maintain eye
    contact
  • Have poor preparation. A lack of thought about
    the position or research about the company will
    easily be highlighted and not reflect favorably
  • Be over friendly. Inappropriate behavior in an
    interview situation can be as simple as talking
    too much about personal circumstances, swearing
    or using other inappropriate language
  • Be negative about present and former employer,
    the company, its staff or procedures
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BHP Steel

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Title: BHP Steel


1
INTERVIEW SKILLS AND TIPS
INTERVIEW SKILLS AND TIPS
AUGUST 2011
2
Introduction
  • The Job Interview is your best opportunity to
    demonstrate that you are the right person for
    the job being sought.
  • Many of us are unpracticed at interviews so we do
    well to plan and prepare well for the interview.
    It is recommended that you rehearse the interview
    rather than practicing in the grand final.
  • To be successful you need to look the part
    promote yourself and showcase your skills and
    personality to demonstrate your fit for the
    company and the role.
  • In this session we will consider the key areas
    where preparation makes a difference
    presentation, content, concluding the interview
    and follow-up.
  • Experience shows that interviewers first
    impressions very often determine your success or
    otherwise - so we will give this area particular
    focus.

3
Contents
Why interview?
Who will I expect to see there and what are they
looking for?
Preparing for the Interview
Making your first impression count
Making the Interview work for you
Closing the interview strongly
Follow-up
Tips
Next Steps
4
The Interview
  • The prospective interviewer or panel members will
    have read through the resumes of applicants and
    developed a short list to interview.
  • Generally speaking the employer is usually
    satisfied that all applicants they are
    interviewing have the technical skills to do the
    job and so what they are looking for is the
    person who they see will best fit the company and
    the team where the vacancy exists.
  • As such the interview will largely be looking for
    the how you have gone about achieving outcomes
    so that the interviewer can get a feel for how
    you are likely to behave in the context of the
    challenges they know exist in their workplace.
  • At BlueScope we use Targeted Selection which asks
    you to consider a situation you have been in,
    what you specifically did and how it turned out.
  • We do this because it is seen that recent past
    behaviour is often the best predictor of
    immediate future behaviour.

5
The interview what can I expect?
  • SOMETIMES THERE MAY BE
  • A screening interview done over the phone to
    check experience / competency in 1 or 2 key
    areas.
  • A skills test (literacy, numeracy, mechanical
    reasoning) to further screen applicants.
  • An interview panel or series of interviews where
    1-2 interviewers will ask questions from
    different stand points and then agree on the
    successful candidate.
  • A tiered interview process where there is an
    initial interview done by an external recruitment
    firm (or internal company staff) followed by a
    second interview (usually for a very short list
    of candidates) with the specific recruiting
    manager.
  • It is important that you understand the process
    that will be applied in each situation and that
    you are well prepared to do your best at each
    point.
  • Make sure you make eye contact and value each
    person in the interview process even if there
    is one clear leader.

6
Preparing for the Interview Questions
  • As noted earlier most interviews are behavioral
    interviews. These are based on the idea that past
    behavior is the best indicator of future
    performance in a similar situation.
  • Employers develop a position description or
    person specification that defines the
    competencies and attributes required for the
    position. The job ad will usually have the key
    competencies listed. If possible try to obtain a
    copy of the position description prior to the
    interview.
  • Once you have identified the key competencies for
    the role identify a number of stories from your
    past (preferably but not necessarily exclusively
    from your past work roles). These stories should
    show that you have both the capability to achieve
    the desired outcome and an affective approach or
    style.
  • The interviewer(s) are looking for the outcome,
    the process / thinking and the style as they
    consider how well you will fit into the role and
    their team.

7
Interview
  • BEHAVIORAL INTERVIEW
  • A typical questions used in a behavioral
    interview would be
  • Tell me about a situation where you had two
    important deadlines to meet, and could only
    achieve one within the timeframe with the current
    resources you had available. What did you do?
    What was the result?
  • Here the interviewers are looking at your ability
    to understand competing priorities and either
    negotiate an outcome or plan your way through the
    challenge.

8
A suitable response
  • YOU MIGHT RESPOND TO THIS QUESTION AS FOLLOWS
  • 2 months ago I was requested to collate a series
    of statistics from 24 sites. I was given 5 days
    to do it. I knew it would be a tight deadline as
    7 of the sites had to calculate figures manually
    which would take 4 days.
  • On the Wednesday afternoon I was given a second
    series of statistics to collate with the
    expectation that they would be delivered by
    Friday.
  • Once I confirmed neither deadline could be moved
    I contacted my network at all 24 sites and asked
    them what was possible. I found all but the 7
    manual sites could meet the deadline. I was
    able to ring their financial accountant at each
    of those 7 sites and explain the importance of
    the statistics I required. In each case they
    agreed to get additional resources allocated so
    the deadline could be met.
  • In the end both reports were completed and
    submitted on time

9
Making the first impression count
  • WHAT SHOULD I WEAR?
  • For internal BlueScope interviews, normal work
    attire (for the role being sought) is acceptable.
  • Find out what to wear as part of you
    pre-interview research about the company.
  • Tailor your choice to the industry and the
    position.
  • Be clean and neat your clothes should be
    pressed and shoes polished.
  • Fashion statements, revealing outfits or quirky
    accessories are best avoided - your focus is on
    demonstrating your professionalism and that you
    will fit with their team.
  • Perfume and cologne / aftershave should not be
    over powering.
  • Avoid wearing dark glasses as the interviewer
    will want you to make good eye contact.

10
Presentation Guidelines
  • DEMEANOR
  • The interviewer will be considering how well and
    easily you will fit in as a member of their team
    and as a representative of their company.
  • They will quickly be put off by the impolite
    arrogant know it all - but will be impressed by
    the polite, attentive, confident applicant.
  • Dont be rushed. When you are asked a question
    take you time to form your answer before you
    speak. If you dont understand the question ask
    them to repeat the question or clarify it.
  • Put your best foot forward there will usually
    be an opportunity (if only at the end) to ensure
    that you get across your key strengths and your
    sales pitch. Dont leave the interview with any
    regrets.

11
Practical tips to make that good first
impression.
  • KEY TIPS INCLUDE
  • Be polite and professional with everyone you
    encounter (from the receptionist on they are
    sometimes part of the process).
  • Stand tall, sit straight and slightly forward as
    this shows interest and confidence.
  • Refrain form fidgeting and maintain eye contact
  • Take you time and consider what you are going to
    say then speak clearly and concisely.
  • Consider the question before answering. You can
    gain time by using phrases such as thats an
    interesting question or Id like to think about
    that for a moment.
  • Try not to use expressions such as you know,
    like or sort of.
  • Dont use colloquial expressions (dont refer to
    people as yous)
  • Remember to smile and be yourself.

12
Tips for Making a Positive Impression
  • DOS
  • Be punctual
  • Shake hands on arrival
  • Good posture and eye contact will make you appear
    confident
  • Be professional and polite with everyone
  • Feel confident about yourself
  • Take your time when answering difficult questions
  • Smile it will relax you and make others
    receptive to what you have to say
  • Avoid the temptation to be too informal, they are
    trying to assess you as a potential employee and
    representative of their company
  • Be prepared as it will help you to answer
    questions in a concise and relevant way, and will
    enable you to demonstrate knowledge of the
    company and a real interest in the job

13
Tips for Making a Positive Impression
  • DONTS
  • Arrive too early or too late
  • Have poor posture and fail to maintain eye
    contact
  • Have poor preparation. A lack of thought about
    the position or research about the company will
    easily be highlighted and not reflect favorably
  • Be over friendly. Inappropriate behavior in an
    interview situation can be as simple as talking
    too much about personal circumstances, swearing
    or using other inappropriate language
  • Be negative about present and former employer,
    the company, its staff or procedures
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