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If you joined the conference via telephone, please enter your audio pin if you haven

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Welcome! If you joined the conference via telephone, please enter your audio pin if you haven t already. (The image on the right is an example - your audio pin will ... – PowerPoint PPT presentation

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Title: If you joined the conference via telephone, please enter your audio pin if you haven


1
Welcome!
  • If you joined the conference via telephone,
    please enter your audio pin if you havent
    already. (The image on the right is an example -
    your audio pin will be different.)
  • If you joined with a microphone and headset or
    speakers (VoIP), please be sure your device
    volume settings are properly adjusted.
  • If your mic headset is not working, please try
    unplugging and re-plugging in your device.
  • We will begin promptly at the top of the hour.

2
TM131 Introduction to the LSNTAP Interactive
Tech Survey
  • March 4, 2009
  • Madhu Lakshmanan, Consultant
  • Eva Reffell, LSNTAP

3
Please, let us know your questions and comments
during the training
  • Maximize/minimize your screen with the chevron
    symbol
  • Telephone participants need to enter their audio
    pin
  • Ask a question in the questions log
  • Raise your hand

4
Ensuring we can hear you
  • Mic Speakers users should make sure the
    microphone volume is turned up.
  • You can always switch to telephone at anytime in
    the training.
  • Ensure that you have not muted yourself

Un-muted
Muted
5
Questions?
  • Raise your hand, please!

6
Todays training
  • is being recorded
  • will be archived on our website
  • Registered attendees will receive an email
  • with a link to this information once it has
  • been posted

7
Presenters
  • Madhu Lakshmanan Consultant
  • Eva Reffell Project Coordinator, LSNTAP

8
Todays Presentation
  • Review of the Responses
  • Demo of the Interactive Tech Report

9
Some highlights from NTAP Tech Surveys of 2008
10
Background
  • Originally conceived of as a techie directory for
    the community
  • Now more of a snapshot of where programs are
    with IT related stuff.
  • Help see what IT choices peer programs made
  • Very complex to do at regular intervals of time

11
How it was done
  • Two extremely long surveys
  • Admin survey was sent to administrators or
    directors
  • IT survey was sent to via email lists like lstech
    for a techie in the program to complete.
  • None of the questions were mandatory.
  • 84 responses to admin survey and 72 responses to
    IT survey. Thank you!

12
NTAP Tech Surveys Overview
  • IT Survey
  • Servers
  • Backup
  • Network
  • Hardware
  • Training
  • Communication
  • Email
  • Web Conferencing
  • Anti Virus
  • Admin Survey
  • Budget
  • IT Priorities
  • Website
  • Tech Training
  • Project Mgmt Wiki
  • Tech Staff
  • Tech Policies Plans
  • Software

13
LSC funded
Admin Survey 67
IT Survey 68
14
BUDGETS
15
No. of programs with dedicated IT budgets in
relation to no. of programs in each budget
category
16
IT Budget
  • Hardware ranges from 1 to 50
  • Software ranges from 1 to 30
  • Training ranges from 0 to 6
  • Outside consulting/contracts 1 to 27.5
  • Communications 0.2 to 1

17
Other observations
  • Consistently and overwhelmingly, hardware and
    personnel make up the majority of the IT budget.
  • Where the personnel budget is low, it is
    usually made up in the category of Outside
    consulting/support contracts.
  • Training is consistently the lowest portion of
    the IT budget and seems to trend with the
    personnel budget.

18
Top 10 IT Wish list
  • Word Capabilities Improvement
  • VOIP
  • Video Conferencing
  • Virtualization
  • Hardware Upgrade (Systems, desktops)
  • Document Assembly
  • Sharepoint
  • Improve Website
  • Wireless
  • Exchange/Fax Server/Email

19
Add you to an Email Directory ?
Would you like to add your name to a contact list
who people in the legal services community may
email for technical assistance?
20
TECH PLANNING POLICY
21
44 of programs have tech plans
22
Tech Plan Components
23
Tech Policy Topics
24
78 Annually review computer and Internet use
policies
25
TRAINING
26
Training Frequency
On average, how many times a year does your
non-IT staff receive some computer-related
training?
27
63 Have Orientation Materials for New Users
Does your program have written orientation
materials for new users regarding computer usage
(How-To documents) or policies?
28
Trainings for Non-IT Staff This Year
29
Trainings Most Needed
30
IT Survey Training Needs
  • Exchange Server, Cisco Router, SQL Networking,
  • Networking, Project Management ,Time Management
    ,Crystal Reports
  • Security, OSX Server, Linux, SNMP
  • Web Development , Acrobat, Photoshop, HTML,
    Sharepoint
  • Document Assembly programming
  • Citrix, SQL Network Administration
  • Adobe Acrobat ,Office 2007, Windows Vista
  • Virtual Server (VMWare) setup
  • Database training
  • Hot Docs, Server maintenance,
  • Active Directory SharePoint Virtualization

31
Some more tidbits
32
Purposes of Wikis
  • 31 report having a wiki

33
46 Using HotDocs
34
VOIP
7 more are considering getting VOIP in the next
year which would make this a 50-50 split
35
Web Conferencing Uses
36
So..
  • There is so much diversity and variety in each
    facet of what our community has and does.
  • It is almost impossible to cluster this
    information.
  • Search rather than summarize would be more useful.

37
The Interactive Tech Report
  • Quick access to the responses for the Tech and
    Admin Surveys Madhu was just talking about.
  • Temporary home ntapsurvey.lsntap.org
  • Good tool to get a sense of tech adoption in the
    community.

38
The Interactive Tech Report
  • What does it do?
  • Access information about tech in other programs
  • Viewable via search filters and sorting
  • Upload or update information from your own
    organization
  • Rate products, add new products to rate, and see
    the ratings of your peers
  • Preserve confidentiality

39
The Interactive Tech Report
  • Todays Demo
  • Simple search, sorting and filters
  • Individual records
  • Product ratings
  • How you can participate

40
The Interactive Tech Report
  • Still in development
  • Exporting data
  • Linking product pages to the survey records for
    all the products mentioned in the surveys
  • Devising better browsing for the Product Review
    page.
  • Matching the design to the upcoming new NTAP
    website

41
The Interactive Tech Report
42
The Interactive Tech Report
  • NTAP looks forward to your participation in the
    ongoing Tech Report
  • Product Ratings
  • Product Reviews
  • New program responses
  • Updated program responses
  • For reference, see How to Participate
    http//ntapsurvey.lsntap.org/how-to
  • Well let you know when the site goes live in
    April 2009!

43
THANK YOU
  • Dont forget to complete our survey ?

Madhu Lakshmanan Consultant madhu_at_lsntap.org Ev
a Reffell Project Coordinator eva_at_lsntap.org
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