Dr. Alexander Kostin Ministry of Telecommunications of the Russian Federation Saint-Petersburg State University of Telecommunications R

1
Dr. Alexander KostinMinistry of
Telecommunications of the Russian Federation
Saint-Petersburg State University of
TelecommunicationsRD Department Management
Center of Telecommunications Networksand
Services
Management Center of Telecommunications
Networksand Services
Planning of Integrated Network and Service
Management Systemsfor the Russian
Telecommunications Market
61, Moyka, Saint-Petersburg, Russia,
191186. Tel. [phone] Fax
7-812-315-8947 E-mail kostin_at_sut.ru http//certla
b.sut.ru
2
Planning of Integrated Network and Service
Management Systems for the Russian
Telecommunications Market
Prerequisites of INsSMS creation

• Availability of the competitive environment
  among telecommunication operators
• Necessity of creation of the new high-quality
  and profitable services
• Necessity to maximize the investments repayment
• Limited capacities of staff and informational
  resources for management systems development
• High costs connected with management systems
  development
• Necessity of the flexible approach to
  perspective network requirements and services

3
Statement of the Problem
Planning of Integrated Network and Service
Management Systems for the Russian
Telecommunications Market

• Development of the approach describing
• Use of modern methods for networks and
  telecommunications services management planning
• Evolutionary approach to new management
  technologies, including
• Integration and flexibility in transition from
  OSI models to open distributed processing (ODP)
• Providing interactive domain model (IDM)
• Consideration of the specific features of the
  Russian telecommunications networks
• Consideration of the existing technical
  solutions for management and staff-organizational
  structure of the management centers
• Use of convenient planning and designing
  procedures

4
Planning of Integrated Network and Service
Management Systems for the Russian
Telecommunications Market
Initial Data

• Structure of transmission networks equipment
• Structure of switched networks equipment
• Structure of access networks and SS7 network
  equipment
• Features of providing services
• Plans of networks development and modernization
  considering its management
• Features of existing management systems
  equipment
• Existing staff-organizational structure of
  management centers

5
Special features of Russian PSTN
Planning of Integrated Network and Service
Management Systems for the Russian
Telecommunications Market

• Availability of large number of analog networks
  with electromechanical switches
• Availability of the private operators providing
  modern telecommunications services
• By using, on networks of various maintenance
  methods (preventive, corrective, controlled)
• Availability of users system of payment for local
  telephone calls
• Availability of large numbers of the equipment
  suppliers of the separate operators
• Necessity of provisioning of network operating
  processes in extreme situations

6
Planning of Integrated Network and Service
Management Systems for the Russian
Telecommunications Market
Management Planning is a set of actions on
developmentof the plan describing tasksand
interconnected networks and services management
processes and as well as management systems and
management centers realizing these processes with
the help of hardware, software and the personnel
within the area of servicing
7
Planning of Integrated Network and Service
Management Systems for the Russian
Telecommunications Market
Evolution of Approaches to Management Planning
BML
SML
?
NML
NEML
NE
8
Planning of Integrated Network and Service
Management Systems for the Russian
Telecommunications Market
MANAGEMENT PLANNING is a basis of operators
business strategy
9
Planning of Integrated Network and Service
Management Systems for the Russian
Telecommunications Market
Algorithm of Creating of Management Plan
Step 1
Step 2
10
Planning of Integrated Network and Service
Management Systems for the Russian
Telecommunications Market
Step 3
Plan ?
Step 4
Plan ?
Step 5
11
Planning of Integrated Network and Service
Management Systems for the Russian
Telecommunications Market
The generalized algorithm of creating of
management plan
12
Planning of Integrated Network and Service
Management Systems for the Russian
Telecommunications Market
Algorithm of creating of services management plan
13
Planning of Integrated Network and Service
Management Systems for the Russian
Telecommunications Market
Analysis of Initial Data (?1)

• Systematization
• Definition of management subsystems
• Formation of approach to management subsystems
  creation
• Analysis of existing and introducing services

14
Planning of Integrated Network and Service
Management Systems for the Russian
Telecommunications Market
Structure of Operations Processes (?2, ?3, ?4)
Function set group 1
Function 1
. .
Process of performance management
Function N
. .
Process ofconfigurationmanagement
. .
Process ofsecuritymanagement
. .
15
Planning of Integrated Network and Service
Management Systems for the Russian
Telecommunications Market
Example of NEML and NML Management Systems
Determination
to INMS
NMS
NML
EMS forA-type DTE
EMS forB-type DTE
EMS for C-type DTE
EMS forD-type DTE
EMS forE-type DTE
NEML
ruralnetwork
urbannetwork
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
A-type DTE
B-type DTE
C-type DTE
D-type DTE
E-type DTE
16
Planning of Integrated Network and Service
Management Systems for the Russian
Telecommunications Market
Selection of Staff-Organizational Structure of
the Management Centers (?5, ?6)

• Method of organization of management center
• Use of management center staff
• Territorial staff distribution
• Staff time-schedule
• Distribution of the LRUs
• Definition of management centers and software
  support centers staff
• Definition of management centers and software
  support centers workplaces number

17
Planning of Integrated Network and Service
Management Systems for the Russian
Telecommunications Market
Definition of Management Systems and Centres
Interaction (?8)

• NEML
• Definition of interaction algorithms
• Definition of responsibilities for all staff
  categories
• NML
• Definition of interaction algorithms
• Definition of responsibilities for all staff
  categories

18
Planning of Integrated Network and Service
Management Systems for the Russian
Telecommunications Market
Development of the technical requirements to
realization of Management Systems (?9)

• NEML
• On the basis of functions distribution among
  management levels
• For every operations process
• Considering existing requirements
• NML
• On the basis of functions distribution among
  management levels
• For every operations process
• Considering existing requirements

19
Planning of Integrated Network and Service
Management Systems for the Russian
Telecommunications Market
Example of Selection of Management Products
Satisfying the Developed Requirements (?10)
NEML A-type switch
B-type switch C-type switch D-type
switch E-type switch NML Management system
permitting urban network and ruralnetwork
management on this management level
K-type switchmanagement system
M-type switchmanagement system
N-type switchmanagement system
20
Planning of Integrated Network and Service
Management Systems for the Russian
Telecommunications Market

• Integrated Network Management System Functions
• Representation of the whole network graphical
  chart
• Alarm signals control
• Recording of the alarm messages to a log-file
• Transferring alarm messages to a certain format
• Additional alarm messages urgency classification
• Classification of alarm messages on urgency
  criteria
• Different thresholds setting to the alarm
  messages
• Alarm messages filtering
• Alarm messages correlation
• Alarm messages archive support
• Alarm messages statistics support
• Fault tickets management
• Low-level remote access to the management
  systems
• Customers management

21
Planning of Integrated Network and Service
Management Systems for the Russian
Telecommunications Market
SML and NML Processes Interaction
Customer-relatedprocesses
Billing
Customer InterfaceManagement
RequestsProcessing
ServiceProblemsProcessing
Customer QoSManagement
Customer
ServiceRestoration
QualityManagement
Tariffication
ServiceConfiguration
Service-relatedprocesses
Services ManagementLevel
OTHERPROCESSES
Network ManagementLevel
MONITORINGPROCESSES
22
Planning of Integrated Network and Service
Management Systems for the Russian
Telecommunications Market
Types of information transmitted betweenSMS and
NMS
23
Planning of Integrated Network and Service
Management Systems for the Russian
Telecommunications Market
NMS and SMS Integration
24
Planning of Integrated Network and Service
Management Systems for the Russian
Telecommunications Market
Mathematical Model of NMS and SMS Integration
25
Planning of Integrated Network and Service
Management Systems for the Russian
Telecommunications Market
Developed Designing Process Modules
QSs
QSs
QSs
QSs
one phase two phase three phase M M 1 ...
One phase M M 1 M G 1
two phase M M 1? M M 1 M G 1? M G
1
two phase three phase four phase different types
?
BMS
OSS
four phase M M n3 ? M M 1 ? GI G 1
? GI G 1
B
SMS
A
TMN
F
EMS
S
P
NMS
A
OAMS
C
F
C
M
OAMS-NE
A
O
M
26
Planning of Integrated Network and Service
Management Systems for the Russian
Telecommunications Market
Basic Functional Architecture of Integrated
Management
SERVICE MANAGEMENT
INTEGRATION/CORRELATION
Fault management
Fault management
Performance management
Performance management
Performance management
Fault management
Performance management
Fault management
Configuration management
Configuration management
Configuration management
Sequrity management
Sequrity management
Configuration management
Sequrity management
Sequrity management
SWITCH MANAGEMENT
MANAGEMENT
SDH NETWORK MANAGEMENT
SS7 MANAGEMENT
DATA TRANSMISSION NETWORK
TELECOMMUNICATION NETWORK
27
Planning of Integrated Network and Service
Management Systems for the Russian
Telecommunications Market
Example of the Physical Architecture of
Integrated Management
ServicesManagementLevel
SMS
INMS
NetworkManagementLevel
NMS-SDH
NMS-X
Common MS-ATM
Common MS-SS?7
NetworkElementsManagementLevel
EMS-SDH
EMS-X
DATA TRANSMISSION NETWORK
NetworkElementsLevel
TELECOMMUNICATION NETWORK
28
Planning of Integrated Network and Service
Management Systems for the Russian
Telecommunications Market
Documentation List on Integrated Management
System Planning

• Initial data for planning
• Management systems configuration
• Staff-organizational structure of management
  centers
• Documentation on operation and maintenance of
  management systems
• Documentation on operation and maintenance of
  managed equipment