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The Cloud Imperative: Leading Practices for Optimizing Cloud Computing Acquisition and Deployment

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Leading Practices for Optimizing Cloud Computing Acquisition and Deployment Presentation to Nat l Association of State Procurement Officials 17 April 2012 – PowerPoint PPT presentation

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Title: The Cloud Imperative: Leading Practices for Optimizing Cloud Computing Acquisition and Deployment


1
The Cloud Imperative Leading Practices for
Optimizing Cloud Computing Acquisition and
Deployment
  • Presentation to
  • Natl Association of State Procurement Officials
  • 17 April 2012
  • Carol Henton, TechAmerica
  • and
  • Gary Lambert, Commonwealth of Massachusetts

2
Presentation Overview
  • TechAmerica and its State Local Government
    Cloud Commission (SLG-CC)
  • Understanding Cloud
  • What it is, why it saves money, how it helps
  • Acquisition (aka Procurement) Issues and
    Challenges for States Localities

3
About TechAmerica
  • TechAmerica was formed in 2009 by merger of four
    organizations
  • Leading voice for the U.S. technology industry
  • Approx. 1000 member companies from startups to
    multinationals.
  • Technology industry's only grassroots-to-global
    advocacy network
  • Leading advocacy trade association on both
    federal and state procurement issues
  • TechAmerica Foundations mission is
  • To educate executives, policymakers, press,
    opinion leaders, and the public on the size,
    scope, outlook, and impact of technology
  • To promote technology led ideas that advance
    economic growth and U.S. competitiveness

4
SLG Cloud Commission
  • Launched in September 2011
  • Key facts and figures
  • SLG-CC followed TechAmericas Federal Cloud2
    initiative, which produced a Federal Cloud
    Buyers Guide in July 2011

38 Companies/Commissioners participated
35 Deputy Commissioners
13 Government Advisors (State, County, and City)
2 TechAmerica Foundation dedicated staff
Plus Writers, Web Designers, PR firm, Graphics Designer and more
5
  • TechAmerica State and Local Cloud Commission
    products
  • Report -- The Cloud Imperative Better
    Collaboration, Better Service, Better Cost
  • Executive Summary plus
  • A Comprehensive Guide for Best Practices in
    Cloud Computing for SLGs
  • Web Platform/Common Portal
  • www.cloud4slg.org
  • Event Released at a major event in Silicon
    Valley on February 16, 2012

6
What is Cloud?
  • Cloud is
  • The on-demand provisioning of applications,
    services, and/or infrastructure from a network,
    rather than a local computer
  • Not new technology, but new management
    capabilities, processes, and packaging

7
Cloud Definition
  • NIST definition of Cloud
  • This cloud model promotes availability and is
    composed of
  • 5 essential characteristics
  • 3 service models
  • 4 deployment models

National Institute of Standards and
Technology-v15
Cloud is not just about technology but about
automating service management
Lets quickly review to have a common basis of
understanding
8
NIST Cloud Model Defines Three Dimensions
5
Essential Characteristics
  • On-demand self-service
  • Broad network access
  • Resource Pooling
  • Rapid elasticity
  • Measured service

3
Service Models
  • Cloud Software as a Service (SaaS)
  • Cloud Platform as a Service (PaaS)
  • Cloud Infrastructure as a Service (Iaas)

4
DeploymentModels
  • Private Cloud
  • Community Cloud
  • Public Cloud
  • Hybrid Cloud

National Institute of Standards and
Technology-v15
9
Why Cloud?
  • Cloud is frequently promoted for
  • Cost savings and efficiency
  • Flexibility and scalability
  • Reduced data center issues
  • Rapid application development
  • Better data security
  • Cloud can enable innovation
  • Not a solution, but a catalyst for change
  • Drive speed, efficiency, creativity, access
  • Support collaboration, transparency, insight

10
Why Cloud?
  • But some fear
  • Loss of control
  • Other data privacy and security issues
  • Audit process support, data location, etc.

11
Excerpt from SLG-CC Report
12
Business Value Impact
CASE STUDY and USE CASE INVENTORY
Thirty (30) plus Case Studies included in the report and/or posted on SLG-CC web portal Several newly document SLG Use Cases (e.g., City of Houston Water Meter billing, three counties in Colorado) Includes tools and resources from both industry and SLG stakeholders -- for example sample contract RFPs, White Papers, Technical Papers, The Cloud Cookbook written by Wisconsins enterprise architecture expert Kevin Acker, blog postings

13
Cloud Considerations
  • Risks
  • Portability
  • Data
  • Service
  • Security
  • Appropriate Service Levels
  • Securing Funding
  • Contract Terms
  • Getting the SLA Right
  • Governance

14
(No Transcript)
15
Maine Hosted ERP
WSCA eProcurment System Cooperative
Nebraska Enterprise Job Applicant System
Oregon Building Permitting
Hudson Cty. NJ Private Cloud for Disaster
Recovery
Virginia eVA Procurement System
Arizona eProcurement System
CA Dept. of Financial Institutions Records
Request Management System Using CRM
New Mexico AGs email and Staff Scheduling
System
Illinois Private Cloud email
16
Technology Impact Service Orchestration
  • Leveraged NIST Cloud Computing Reference
    Architecture
  • Physical Resource Layer (Hardware, Facility)
  • Focus on issues related to base hardware/software
    platform and servers
  • Standards versus propriety
  • Commodity versus state of the art or bespoke
  • Resource Abstraction and Control Layer
  • Focus on Hypervisor issues and recommendations
  • Commercial versus open source, bare metal versus
    OS hosted, etc.
  • Service Layer (IaaS, PaaS, SaaS)
  • Focus on recommendations for higher level
    services
  • Elasticity, bursting, provisioning, app
    development, deployment, scaling

17
Technology Issues Impacting Adoption of Cloud
Solutions
18
Implementation Issues Impacting Adoption of Cloud
Solutions
  • Research and report on key recommendations and
    guidelines that address the issues facing SLG IT
    Services leaders when planning and implementing
    Cloud based resources and business models
  • Focus on four key stages.

19
Issues Unique to State and Local Governments
  • Unique state and local laws/practices
  • State data location requirements
  • Budgetary issues with legislators
  • Outsourcing issues

20
Acquisition and Contracting Issues Impacting
Adoption of Cloud Solutions
  • Key Takeaways on Cloud Solutions Procurement --
  • Successful cloud procurements must address these
    three key areas
  • Procurement Vehicles
  • Pricing/Business Models
  • Key Contractual Terms
  • Funding Streams

21
SLG Cloud Commission Report
  • Key Takeaways on Cloud Procurement (continued)
  • Procurement vehicles in use today may or may not
    be specifically designed for cloud services.
  • Contract vehicles for cloud services are also
    offered by multi-government consortia and the
    federal government
  • To date, private clouds have dominated state CIO
    discussions. Factor in the need for varying
    application requirements such as development and
    test environments, prototyping, collaboration and
    e-mail and the cases for hybrid and virtual
    private clouds are gaining ground
  • Private clouds offered by cloud vendors have the
    potential to obviate the need for large capital
    expenditures by state and local governments
  • Acquiring cloud architectural design services
    raises specific procurement issues which must be
    addressed.

22
SLG Cloud Commission Report
  • Key Recommendations for Cloud Procurement
  • Create a state RFP specifically tailored for
    cloud services to support a variety of delivery
    models and available for use by local
    governments
  • When using an existing, non-cloud specific
    procurement vehicle, use terms and conditions
    specific to cloud services
  • Develop and require specific terms and conditions
    for data portability, records management,
    security and privacy, and SLAs
  • When addressing multijurisdictional clouds
    highlight and adjudicate governance issues
  • Create or leverage buyers guides, including
    those from Federal and commercial sources, to vet
    and prequalify providers.

23
SLG-CC continues into the future
  • SLG-CCs Web Portal www.cloud4slg.org
  • Best Practices and Use Case examples
  • Weve posted more than 35 to date more are
    needed!
  • Tools and Resources
  • White Papers, Analyst Research, Case Studies go
    here
  • Community
  • Expert Opinion/Cloud Community Dialogue
  • Marketplace Area for leading providers of cloud
    to offer their wares
  • Speaking to government customers
  • Via webinars and other events

24
Questions or to offer content to be added to
cloud4slg.org web portal, contact
  • Gary Lambert, Chief Procurement Officer,
    Commonwealth of Massachusetts, gary.lambert_at_state.
    ma.us
  • Carol Henton, Vice President, State Local
    Government, TechAmerica, 650-357-7728,
    carol.henton_at_techamerica.org
  • Michael Kerr, Senior Director, State Local
    Government, TechAmerica, 703-284-5324,
    mkerr_at_techamerica.org
  • THANK YOU
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