Chapter 9 Technology and Business

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Chapter 9Technology and Business

• Section 1
• The History of Technology

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The Main Idea

• Technology has changed the way people do
  business. Technological inventions have created
  new products, new markets, and new jobs.

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Vocabulary
people who work with computers while doing
business
e-workforce
e-commerce
using the Internet to do business
digitalworkflow
linking all the steps in a process digitally
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Technology Influences Business
Technology refers to the tools and machines that
people have invented to make life easier. The
most common technology staple in business today
is the computer.
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The Impact of Telephones

• An early invention that had a huge impact on
  business was the telephone.
• Cordless phones, cell phones, and radio
  telephones became useful tools for business and
  consumers.

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The Impact of Telephones

• Cell phones are not just phonesthey are small
  computers.
• Fax machines use telephone lines to send images.

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Modern Technology

• In the past 60 years, electronic devices have
  revolutionized business and society.
• Business and consumers demand smaller, faster,
  cheaper, and more powerful electronic devices.

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Modern Technology

• The computer has created a boom in nearly all
  industries.
• Personal digital assistants (PDAs) let users send
  e-mail, list contacts, and access the Internet.

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Technology and the E-Workforce

• According to the Bureau of Labor Statistics, the
  e-workforce consists of more than 77 million
  workers.

e-workforce people who work with computers while
doing business
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Technology and the E-Workforce

• Electronic commerce, or e-commerce, allows
  businesses to reach customers directly anywhere
  in the world.

e-commerce using the Internet to do business
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Employment

• New markets have opened up for products such as
  printers, fax machines, video games, and cell
  phones.
• Innovation means more jobs and more people
  learning new skills.

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Employment

• By switching to a digital workflow, companies use
  less paper.

digital workflow linking all the steps in a
process digitally
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Employment

• The digital workflow means that more people have
  easier access to a broad range of information.
• Library catalogs and encyclopedias are available
  in digital format.

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Employment

• High-tech industry can be found everywhere, but
  especially in these technology centers

• Californias Silicon Valley
• New Yorks Silicon Alley

• Oregons Silicon Forest
• Austin, Texass Silicon Hill

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Employment

• The Internet has created a demand for

• Software writers
• Online writers
• Web page designers

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Employment

• Companies post job opportunities in several
  locations

• On their homepage
• In newspapers online classified section
• Internet job services, such as Monster.com

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Chapter 9Technology and Business

• Section 2
• E-Commerce

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Main Idea
Businesses offer all types of goods and services
online. Consumers can research almost any product
or service from their home. They can buy just
about anything online.
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a newly formed business that is usually small
start-up
electronic retail
e-tail
a business that sells its goods or services in
stores, by mail, and online
multi-channelretailer
bricks-and-mortar
actual buildings
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clicks-andmortar
businesses that use the Internet in addition to
physical locations to sell goods and services
electronic ticket
e-ticket
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The Importance of Virtual Business

• The ease of doing business via the Internet has
  created a boom in virtual businesses.
• The Internet makes it possible to communicate
  online with customers and clients around the
  world.

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The Importance of Virtual Business

• Some Internet businesses are start-ups.

start-up a newly formed business that is usually
small
Many entrepreneurs have started virtual
businesses from their homes.
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What Consumers Buy Online Top Purchases
Figure 9.1
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The Basics of E-Commerce

• An e-tail store sells products over the Internet
  through e-commerce.

e-tail electronic retail
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The Basics of E-Commerce

• A multi-channel retailer uses various methods to
  sell products.

multi-channel retailer a business that sells
goods or services in stores, by mail, and online
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The Basics of E-Commerce

• Businesses often call their stores and warehouses
  bricks-and-mortar.

bricks-and-mortar actual buildings
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The Basics of E-Commerce

• Bookstore chain Barnes Noble is an example of a
  clicks-and-mortar company.

clicks-and-mortar businesses that use the
Internet in addition to physical locations to
sell goods and services
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The Basics of E-Commerce

• Some people find that purchasing ane-ticket is
  easier and cheaper than visiting an actual store.

e-ticket electronic ticket