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Title:

"Airport Ground Transportation of the Future

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... quarterly inspections Signage Use of Dynamic signage at curb Use of interactive directives to promote GT & enhance wayfinding Technology Transportation ... – PowerPoint PPT presentation

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Title: "Airport Ground Transportation of the Future


1
"Airport Ground Transportation of the
Future AGTA Fall Conference
  • Steve Grubbs
  • PHX Sky Harbor International Airport
  • Deputy Director Operations
  • September 15, 2014

2
(No Transcript)
3
Why Do We Regulate GT Providers?
  • To Provide a Safe, Efficient, Friendly
    Passenger Environment
  • Passenger Choices
  • Reservation based
  • On demand
  • Transportation Network Companies
  • Providing safe, insured commercial vehicles
    drivers
  • Taxi
  • Shared Ride Vans
  • Luxury

4
Future Improvements in Ground Transportation -
Customer Service Delivery
  • Technology
  • Keeping pace
  • Sustainability
  • Financial
  • Environmental
  • Cost Efficiency
  • Operating costs
  • Cost recovery fees

5
Technology
  • Automated Vehicle Identification System
  • Dispatching Taxis
  • Permitting all GT vehicles
  • Issuing Driver Identification Cards
  • Web based applications
  • Reports
  • Expiration of documents
  • Trip Counts
  • Integrating with other systems
  • OSP Security credentials

6
Technology
  • Automated Vehicle Identification System
  • Use of handhelds
  • Improved dispatching capabilities
  • Ability to see activity at all curbs
  • Develop integration of handhelds to permit
    system
  • Enforcement staff to check permits and IDs
  • Remotely document quarterly inspections
  • Signage
  • Use of Dynamic signage at curb
  • Use of interactive directives to promote GT
    enhance wayfinding

7
Technology
  • Transportation Network Companies (TNCs)
  • Arizona HB 2262
  • Vetoed by Governor Brewer on April 25th, 2014
  • Customer safety must not be sacrificed for the
    sake of innovation
  • If passed would have changed the definition of
    when commercial insurance applies to TNCs
  • No substantive change for PHX Sky Harbor GT
    providers
  • Contracts Closed system
  • Permits Semi-closed system

8
Technology
  • Transportation Network Companies
  • Choice of passengers
  • Mobile app convenience
  • Geo Fenced Airport
  • 24th St to 44th St Washington to south border
  • 2 hold lots west side of airport for T2 T3,
    north east side of airport for T4
  • Vehicles are commercially plated and insured
  • Uber SUV
  • Uber Black

9
Technology
  • Transportation Network Companies
  • City of Phoenix
  • Working on interim agreement with Uber
  • Task Force working on City Ordinance
  • Must Operate in Pre Arranged Category
  • Airport Permit and Fee
  • Commercial Insurance
  • Driver background check and vehicle inspection

10
Sustainability
  • PHX Sky Train
  • LEED Certified
  • Connection to Light Rail Valley Metro Busing
  • Bike lockers available at 44th St Station
  • Early Bag Check
  • 44th St Station, East Economy Rental Car Center
  • Boarding Pass Kiosks

11
Sustainability
  • Alternative Fuel Requirements
  • Using OBD-II device to monitor flex fuel vehicles
  • Maintain requirements for ADA accessible vehicles
    in fleet

12
Sustainability
44th Street Transportation Hold Lot (North
East) Repurposing developed sites
44th St Hold lot (prior bus center)
13
Cost Efficiency
  • Move towards cost recovery for Ground
    Transportation Program
  • Trip fees for all categories
  • Currently contracted companies only
  • Using Technology to reduce costs
  • Duplication of data entry
  • Integration of programs to avoid duplication of
    effort
  • Maintenance agreements to always include upgrades

14
Cost Efficiency
  • PHX Sky Train Stage 1A
  • Completed in early 2015
  • Phase out of Inter-Terminal busing
  • PHX Sky Train Stage 2
  • 2020s anticipated completion
  • Phase out Rental Car Center busing

15
Cost Efficiency
  • West Ground Transportation Center
  • Right Time, Right Place
  • Consolidate other needs in location
  • Parking, PHX Sky Train, Consolidated Office Bldg.
  • Consider appropriate timing from financial
    standpoint
  • Include needed amenities
  • Terminal 3 Remodel
  • Closing of Terminal 2
  • Consolidate other needs in location
  • Expanded curb for GT services

16
Future of Ground Transportation
  • All parties working together to meet customer
    needs.
  • Partners in technology, sustainability and
    efficiency in airport ground transportation
    operations.

Thank You!
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