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Bus-311: Management Information Systems

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Bus-311: Management Information Systems Introduction to Course Introduction to Information Management – PowerPoint PPT presentation

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Title: Bus-311: Management Information Systems


1
Bus-311 Management Information Systems
  • Introduction to Course
  • Introduction to Information Management

2
Agenda
  • Introductions
  • Name cards
  • Syllabus course overview
  • Lab Intro
  • Lecture
  • Introduction to Information Management

3
Your Instructor
  • Name Jakob Iversen
  • Background
  • Danish Citizen
  • Software Engineer Masters Degree, 1996, Aalborg
    University, Denmark
  • Ph.D. in Computer Science, 2000, Aalborg
    University, Denmark. Thesis title Data-Driven
    Intervention in software Process Improvment
  • Assistant Professor at UW Oshkosh from Fall 2000
  • Primary research interest Software development
    and Software Process Improvement (SPI)

4
COBA Assessment Goals
  • COBA graduates will demonstrate knowledge in the
    functional business areas.
  • COBA graduates will be able to apply basic
    ethical principles to business situations.
  • COBA graduates will demonstrate competency in
    communication skills, including business writing.
  • COBA graduates will demonstrate competency in
    analysis and creative problem solving by using
    information and solving problems.
  • COBA graduates will demonstrate competency in
    Information technology skills including the use
    of computers to organize and analyze information.

5
Course Goals
  • Understand the impact of IT on business.
  • Identify opportunities for applying IT.
  • Understand IT planning and evaluating IT
    investments.
  • Understand issues associated with implementing
    change.
  • Understand systems development.
  • Understand issues associated with IT management.
  • Gain experience in a fundamental tool for
    storing, manipulating, and presenting
    information.
  • Learn how to develop Graphical User Interface
    (GUI) applications.

6
Course Overview / Policy
  • Read before class ask questions
  • Course in two parts Lecture and lab
  • Communication
  • Web page and email (all slides will be available
    on web)
  • Assignments/Exams/Grading
  • Comprehensive exam 40
  • 4 IT problems 20
  • Presentation 8
  • Database project 20
  • 8 Access assignments 12
  • Changes, suggestions, etc.
  • Schedule may change
  • Check your email

7
Lab Work Good Advice
  • Always work from the hard drive or a Zip disk.
  • Use the network drive you have been assigned to
    store your work.
  • Copy everything you work on to floppy disks daily
    (also a good idea if you will be working at home)
  • Dont skip the Tutorial part in the book. A lot
    is explained that is difficult to find and
    understand unless you worked through the
    examples.
  • Dont save your work on local hard drive
    machines will be wiped clean occasionally.

8
Next Week
  • Until next time
  • Make sure your student account is working
  • Email and Blackboard
  • Access Course Web site
  • http//www.uwosh.edu/faculty_staff/iversen/311
  • Check out IT Problem 1
  • Tuesday
  • Databases
  • Stair, Chapter 3 and Appendix on Relational
    Databases in Access book (p. RD 1-11)
  • Thursday in Lab (HS 101C)
  • New to Windows XP?
  • Take Windows XP tour, especially XP Basics
  • Go through both Windows 2000 tutorials in Access
    book
  • Some experience?
  • Go through Windows 2000 Tutorial 2
  • Lots of experience?
  • Start directly on Access Tutorial 1
  • Assignment
  • Case 2 (p. AC 1.28-1.29) and Internet Exercise
    (p. AC 1.32)

9
CHAPTER 1INTRODUCTION
  • BUSINESS AND INFORMATION TECHNOLOGY

10
Why did YOU take this course?
  • Well, since this is a required course ... Why do
    you think it is required?

11
Why You Need to Learn About Information Technology
  • IT is Generally Interesting
  • IT Facilitates Work in Organizations
  • IT Offers Career Opportunities
  • IT is Used by All Departments
  • IT is Crucial to Society

12
What Is Information?
13
Transforming Data into Information
14
What is a Computer-Based Information System?
  • Collects, processes, stores, analyzes,
    disseminates information
  • Specific purpose
  • Uses information technology
  • What information system did/will you interact
    with today?

15
Functions of Information Systems
16
Components of Information Systems
17
Components of Information Systems
18
Capabilities of Information Systems
  • Fast and Accurate Transactions
  • Large Capacity, Fast Access Storage
  • Fast Communications (machine to machine, human to
    human)
  • Reduce (and cause) Information Overload
  • Span Boundaries
  • Provide Support for Decision Making
  • Provide a Competitive Weapon
  • General Technological Trends for IT...
  • What trends have you observed?
  • What do you think will happen in the future?

19
Types of Business Information Systems
  • Electronic Commerce
  • Transaction Processing Systems
  • Supports basic transactions in a company
  • Enterprise Resource Planning (ERP)
  • Unified system for an entire corporation
  • Information and Decision Support Systems
  • Systems that help managers make decisions
  • Special-Purpose Business Information Systems
  • Artificial Intelligence, Expert Systems, and
    Virtual Reality

20
Organizations and Information Systems
  • Organization
  • A formal collection of people and other resources
    established to accomplish a set of goals
  • Value Chain
  • A series (chain) of activities that includes
    inbound logistics, warehouse and storage,
    production, finished product storage, outbound
    logistics, marketing and sales, and customer
    service

21
General Model of an Organization
22
Porters Value Chain
23
Manufacturing Value Chain
24
Technology Diffusion and Infusion
  • Technology diffusion
  • A measure of how widely technology is spread
    throughout an organization
  • Technology infusion
  • The extent to which technology is deeply
    integrated into an area or department
  • Technology may be widely diffused but only highly
    infused in a few areas

25
Porters Competitive Forces Model
  • Competition
  • a significant and (ideally) long-term benefit to
    a company over its competition
  • at the core of a firms success or failure
  • Porters Model can be used to develop strategies
    for companies to increase their competitive edge
  • The model demonstrates how IT can enhance
    competitiveness
  • 5 major forces Next slide

26
Porters Five Forces Model
New Entrants
Threat of New Entrants
Industry Competitors Intensity of Rivalry
Suppliers
Buyers
Bargaining Power of Suppliers
Bargaining Power of Buyers
Threat of Substitutes
Substitute Products
27
Strategic Planning
  • Altering the industry structure
  • Creating new products and services
  • Improving existing product lines and services
  • Using information systems for strategic purposes

28
Competitive Advantage Factors and Strategies
29
Competitive Advantage Factors and Strategies
30
Other Strategies
  • Cost leadership strategy - producing at lowest
    cost
  • Differentiation strategy - being unique
  • Focus strategy - selecting a narrow-scope segment
  • Growth strategy - increasing market share
  • Alliances strategy - working with business
    partners
  • Internal efficiency strategy - improving the
    manner in which business processes are executed
  • Customer-oriented strategy - concentrating on
    making customers happy

31
Three Stages in the Use of IS
32
The Evolution of IS
Stage 1 Cost reduction and Productivity
Stage 2 Competitive Advantage
Stage 3 Performance-Based Management
33
Measuring Performance
  • Productivity
  • A measure of the output achieved divided by the
    input requirement
  • Productivity(Output/Input) x 100
  • Quality
  • The ability of a product (including services) to
    meet or exceed customer expectations
  • Return on Investment (ROI)
  • One measure of IS value that investigates the
    additional profits or benefits that are generated
    as a percentage of the investment in information
    systems technology
  • Total Cost of Ownership (TCO)
  • Measuring both expense and benefits of a system.
    For a PC, includes purchase price, training,
    software, support, etc.

34
Total Cost of Ownership (TCO)
  • Not-so-obvious costs
  • System downtime lost productivity,
    opportunities
  • Being locked into a technology
  • Moving to other technologies and platforms
  • Having non-standard configurations
  • Amount of training required
  • Obvious costs
  • Hardware
  • Software license fees
  • Personnel
  • HW SW deployment
  • Support service
  • Custom application development
  • Upgrades
  • Energy space

35
Information Systems Personnel
36
Three IS Functions
  • Operations
  • Maintains and supports the use of corporate
    information systems
  • Systems Development
  • Development of corporate information systems
  • Support
  • Provides assistance to users

37
Major IS Issues
  • Outsourcing
  • What services are best delivered by in-house
    expertise and what should be outsourced?
  • Cost savings, access to larger labor pool
  • On-shore, off-shore, near-shore
  • Centralized vs. Decentralized organization
  • Showing value of IS to the organization
  • Disaster/Business Recovery
  • Security

38
IT Jobs
  • www.salary.com
  • http//www.computerworld.com/careertopics/careers/
    story/0,10801,75368,00.html
  • http//marketing.dice.com/rateresults/

39
The 10 Fastest-Growing Occupations 2003-2010
Read more in September 2003 issue of Business 2.0
(page 97)
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