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Title:

FedEx eBusiness

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Title: European Supply Chain Solutions Author: Nick Blake Last modified by: louise.hickman Created Date: 2/27/2003 2:27:50 PM Document presentation format – PowerPoint PPT presentation

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Title: FedEx eBusiness


1
FedEx eBusiness eCommerce Solutions
  • Nisar Ahmed KHAN
  • FedEx Express

DELIVERED BY TECHNOLOGY
2
Overview
  • FedEx Overview
  • IT in FedEx
  • eBusiness Tools
  • eCommerce Solutions
  • Case Study - Condor
  • Conclusion

3
What is FedEx?
An Information Technology company that just
happens to have hundreds of planes
Source IBM
Airline of the Internet
Source Wired Magazine. Dec98
4
Organisation Structure
Freight Forwarder, Customs Brokerage
Time-definite express delivery
Consolidated sales, marketing And information
technology
Regional LTL Carrier
Copy Printing Document Solutions
Small-package ground delivery
Exclusive-use, expedited, Door-to-door delivery
5
About FedEx
  • Worlds largest Express transportation company
  • FedEx is a 29-billion corporation
  • Connecting 90 of the Worlds GDP in 24-48
    hours.
  • 220 countries served
  • 250,000 employees worldwide
  • 674 aircraft
  • Average Daily Volume of 6 Million Packages

6
Technology History
  • 1979 Cosmos (CRM)
  • 1984 Powership (off-line shipping application)
  • 1994 FedEx.com
  • 1997 FedEx Ship Manager (online shipping
    application)
  • 2000 FedEx Global Trade Manager
  • 2002 FedEx InSight
  • 2003 FedEx Invoice Online, FedEx Supply Chain
    Manager
  • 2004 FedEx XML APIs

7
Physical Network Virtual Network
8
Simple Tracking Example
9
Applications Portfolio
eBusiness Tools
Enable you to automate shipping processes with
tools that meet your needs
eCommerce Solutions
Enable you to trade online with integrated FedEx
shipping capabilities
10
eBusiness Tools Overview
  • FedEx Ship Manager _at_fedex.com
  • Web based on-line shipping application
  • FedEx Ship Manager Software PC based off-line
    shipping application
  • FedEx Ship Manager Server Back-end shipping
    engine

11
eBusiness Tools FedEx Ship Manager _at_ fedex.com
12
eBusiness Tools FedEx Ship Manager _at_ fedex.com
  • Fedex.com FACTS
  • 15 million unique visitors monthly
  • 3 million tracking requests daily
  • 15 million packages shipped monthly

13
eBusiness Tools FedEx Ship Manager Software
14
eBusiness Tools FedEx Ship Manager Server
FedEx Ship Manager Server Powerful
high-volume Multi-sites shipping software FedEx
Ship Manager WebClient Browser-based
interface Multi-user and network environments
15
eBusiness Solutions FedEx Insight
16
eBusiness Solutions FedEx Global Trade Manager
17
eBusiness Solutions FedEx Global Trade Manager
  • Advantages
  • Saves time and effort
  • Information is always up to date
  • Store product profiles No need to re-type
    information
  • Library Go directly to the right documents
    needed

18
eCommerce Solutions
  • FedEx Ship Manager APIs
  • Solution designed for companies who want to
    seamlessly integrate FedEx shipping and tracking
    functionality into their website, e-commerce
    environment, intranet or other online systems.
  • FedExNetSM
  • Solution designed to support shipping related
    data transfers for high volume shippers operating
    within the larger network of partners and
    suppliers.

19
eCommerce Solutions FedEx Ship Manager APIs
20
eCommerce Solutions FedExNet
FedExNetSM FedExs own private value added
network EDI-based Business-to-business data
exchange Shipping, tracking and invoicing data
21
eBusiness Case Study Condor
  • Company Profile
  • Condor is an Airfreight Forwarder based at London
    Heathrow Airport
  • Core Business
  • Stocking and shipping time sensitive audio and
    electronic car parts worldwide
  • Return and exchange programme.

22
eBusiness Case Study Condor
Solution
23
eBusiness Case Study Condor
  • Mark Foard, Operations Manager at Condor, said
  • Together, FedEx and Condor have designed a
    high-tech, forward thinking package that gives us
    complete control of stock management and
    shipping. Weve moved from originally being
    manual to automated, and then integrated. Its
    very simple, proven to work, cost effective, and
    time saving. Its been a very exciting project to
    work on.

24
Thank You!
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