Title: FTAA.ecom/inf/135 June 4, 2002 The US E-Government Experience
1Public FTAA.ecom/inf/135 June 4, 2002 Original
English
The US E-Government Experience
Tony Frater E-Government Portfolio Manager
Office of Management and Budget
2E-Government is a major management initiative for
the USG
- The Vision an order of magnitude improvement in
the federal governments value to the citizen
with service in minutes or hours, not weeks or
months. - The Definition the use of digital technologies
to transform government operations in order to
improve effectiveness, efficiency, and service
delivery. - The Principles
- Citizen Centered
- Results Oriented
- Market Based
3Why We Focus on E-governmentWe Live in a Web of
Information Interdependency
Intra-Governmental
Government to Business
Inter- governmental
Government to the public
4Results of Benchmarking Studies
Successful e-business organizations - are
highly coordinated across the organization and
implement enterprise strategies - streamline
operations processes before investing in new
technologies - use an enterprise architecture
(EA) to guide and transform processes and
systems
5US E-Government Hurdles
- Currently
- - about 20 of the USG IT budget is spent on
redundant systems - - many of the USGs 3000 IT systems do not have a
good business case.which means they are at
risk of failing - - 33 million web pages across the 22,000 USG
websites - - 5600 transactions need to be consolidated and
put on-line - 1000 are internal USG transactions
6Duplication makes it hard for citizens to find
and get service
?
7Four portfolios to get the USG connected to
citizens
- Individuals building easy to find one-stop-shops
for citizens -- creating single points of easy
entry to access high quality government services. -
- Businesses reduce burden on businesses through
use of Internet protocols and by consolidating
redundant reporting requirements. - Intergovernmental make it easier for states to
meet reporting requirements, while enabling
better performance measurement and results. - Internal efficiency and effectiveness reduce
costs for government administration by using best
practices in areas such as procurement, financial
management, and knowledge management.
8Examples of E-Government Initiatives
- - Trade Streamlining
- make trade services offered by the USG to
exporters more accessible - - Business Compliance One-Stop
- online tutorials that help businesses understand
which rules regulations apply to them - - Mexico, Canada USG Trade project
- use new e-business standards to accelerate and
simplify trade - - Integrated Acquisition
- adopt private sector model for e-markets in USG
procurements
9Success requires governance
1. The Presidents Management Scorecard 2.
Long-term commitment by Senior Management 3. All
investments need a business case 4. Strict
adherence to the Enterprise Architecture
10 Questions?
The US E-Government Strategy http//www.whitehous
e.gov/omb/inforeg/egovstragegy.pdf
Tony Fraterafrater_at_omb.eop.gov