Leadership, Vision - PowerPoint PPT Presentation

Loading...

PPT – Leadership, Vision PowerPoint presentation | free to view - id: 67e22f-Nzk4Y



Loading


The Adobe Flash plugin is needed to view this content

Get the plugin now

View by Category
About This Presentation
Title:

Leadership, Vision

Description:

Leadership, Vision & Change LAHQ 38th Annual Education Conference Sheila Veuleman, RN, BSN, CPE, COS-C Project Manager HQI Partners ... – PowerPoint PPT presentation

Number of Views:271
Avg rating:3.0/5.0
Slides: 34
Provided by: MaryE3
Category:

less

Write a Comment
User Comments (0)
Transcript and Presenter's Notes

Title: Leadership, Vision


1
Leadership, Vision Change
  • LAHQ 38th Annual Education Conference
  • Sheila Veuleman, RN, BSN, CPE, COS-C Project
    Manager
  • HQI Partners

2
HQI Partners
        a division of Registry
Partners, Inc. (RPI), and is a
national provider of Core Measure
Abstraction and Quality Improvement
consulting services          Our company
has been in business 12 years as of May
2014 and currently has active or
completed abstraction projects in 29
states with 400 VPN connections          In
2013, we abstracted nearly 90,000 cases for our
client hospitals          In August, 2012, we
signed a two-year partnership agreement with
Midas Solutions to provide core measure,
meaningful use specialty registries abstraction
services for their 1,800 clients          In
May, 2013, we signed an agreement with Xerox
Consulting Company, Inc. to assist with their
clients quality project implementation         
Also in May, 2013, we completed a partnership
agreement with VPS, LLC to provide abstraction
assistance to their clients for the collection of
Pediatric Intensive Care Unit (PICU) data
3
Objectives
  • The participant will be able to describe one
    concept of leadership.
  • The participant will be able to discuss how
    assumptions affect vision.
  • The participant will be able to describe how
    leadership affects change.

4
Leadership

5
Team Leader
  • Two types of leaders
  • Designated The person assigned to lead and
    organize a designated core team, establish clear
    goals, and facilitate open communication and
    teamwork among team members
  • Situational Any team member who has the skills
    to manage the situation-at-hand

6
Effective Team Leaders
  • Organize the team
  • Articulate clear goals
  • Make decisions through collective input of
    members
  • Empower members to speak up and challenge, when
    appropriate
  • Actively promote and facilitate good teamwork
  • Skillful at conflict resolution

7
Delegation
  • Method of re-distributing tasks or assignments
  • Process includes 4 steps
  • Decide what to delegate
  • Decide to whom to delegate
  • Communicate clear expectations
  • Request feedback

8
Promoting Modeling Teamwork
  • Effective leaders cultivate desired team
    behaviors and skills through
  • Open sharing of information
  • Role modeling and effectively cueing team members
    to employ prescribed teamwork behaviors and
    skills
  • Constructive and timely feedback
  • Facilitation of briefs, huddles, debriefs, and
    conflict resolution

9
Exercise Leadership
  • INSTRUCTIONS
  • Think of a great leader.
  • Describe why they are a great leader

10
Team Events
  • Briefs planning
  • Huddles problem solving
  • Debriefs process improvement

Leaders are responsible to assemble the team and
facilitate team events But remember Anyone can
request a brief, huddle, or debrief
11
Briefs
  • Planning
  • Form the team
  • Designate team roles and responsibilities
  • Establish climate and goals
  • Engage team in short and long-term planning

12
Planning Essentials for Teams
  • Leader usually initiates the planning process
  • Team members are included in the planning process
  • Team members have a common understanding of the
    problem and their roles

13
Briefing Checklist
TOPIC
Who is on core team?
All members understand and agree upon goals?
Roles and responsibilities understood?
Plan of care?
Staff availability?
Workload?
Available resources?
14
Huddle
  • Problem solving
  • Hold ad hoc, touch-base meetings to regain
    situation awareness
  • Discuss critical issues and emerging events
  • Anticipate outcomes and likely contingencies
  • Assign resources
  • Express concerns

15
Huddle
16
Debrief
  • Process Improvement
  • Brief, informal information exchange and feedback
    sessions
  • Occur after an event or shift
  • Designed to improve teamwork skills
  • Designed to improve outcomes
  • An accurate reconstruction of key events
  • Analysis of why the event occurred
  • What should be done differently next time

17
Debrief Checklist
TOPIC
Communication clear?
Roles and responsibilities understood?
Situation awareness maintained?
Workload distribution?
Did we ask for or offer assistance?
Were errors made or avoided?
What went well, what should change, what can improve?
18
Debrief
19
Facilitating Conflict Resolution
  • Effective leaders facilitate conflict resolution
    techniques through invoking
  • Two-Challenge rule
  • DESC script
  •  Effective leaders also assist by
  • Helping team members master conflict resolution
    techniques
  • Serving as a mediator

20
Leadership
  • BARRIERS
  • HierarchicalCulture
  • Lack of Resources or Information
  • Ineffective Communication
  • Conflict
  • OUTCOMES
  • Shared Mental Model
  • Adaptability
  • Team Orientation
  • Mutual Trust

TOOLS and STRATEGIES Brief Huddle Debrief
21
Teamwork Actions
  • Empower team members to speak freely and ask
    questions
  • Utilize resources efficiently to maximize team
    performance
  • Balance workload within the team
  • Delegate tasks or assignments, as appropriate
  • Conduct briefs, huddles, and debriefs
  • Utilize conflict resolution techniques (i.e.,
    Two-Challenge rule and DESC script)

22
Vision
23
Golden Rule
  • You can win more friends in two months by
    becoming really interested in people than you can
    in two years by trying to get other people
    interested in you.
  • -Dale Carnegie

24
Leadership/Vision
  • Leadership is a combination of practical skills
    and personal values that, when used together,
    create an atmosphere in which people feel valued
    and motivated to pursue a clear vision.
  • Ron Culberson. Do It Well. Make It Fun.

25
A Shared Mental Model is
  • The perception of, understanding of, or knowledge
    about a situation or process that is shared among
    team members through communication.

Teams that perform well hold shared mental
models. (Rouse, Cannon-Bowers, and Salas 1992)
26
Shared Mental Model?
27
The more things change
28
  • The costs of healthcare are spiraling upwards.
    Ideas for reforming the healthcare systems are
    hotly debated. The promise of medicine has never
    been brighter. This future, however, has never
    been more uncertain.
  • Our highest priority initiative is to discover
    the best organization for healthcare delivery to
    offer the most efficient production of service
  • American Medical Association
  • Committee on Cost of Medical Care
  • 1927

29
Then againsome things DO change!
30
Leadership
  • Leadership is not always what you do but how you
    do it.
  • Effective leaders know their limitations.
  • Great leaders have a sense of humor.
  • Leadership is a service, not a destination.
  • Ron Culberson. Do It Well. Make It Fun.

31
Leadership
  • One of the best indications of effective
    leadership is not just what is accomplished but
    how the people being led to those accomplishments
    view the leader and the process.
  • Ron Culberson. Do It Well. Make It Fun.

32
Dont Miss The Boat!
33
Sheila Veuleman, RN, BSN, CPE,
COS-Csheilaveuleman_at_hqipartners.com
Questions?
About PowerShow.com