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The Role of Affect in Workgroups and Teams

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The Role of Affect in Workgroups and Teams Jacqueline Tanghe 14-01-2009 * * * * * * * * * * * * Overview The Formation of Group Affect and Team Effectiveness: The ... – PowerPoint PPT presentation

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Title: The Role of Affect in Workgroups and Teams


1
The Role of Affect in Workgroups and Teams
  • Jacqueline Tanghe
  • 14-01-2009

2
Overview
  • The Formation of Group Affect and Team
    Effectiveness The Role of Identification (in
    press BJM)
  • Emotional Convergence The Role of
    Prototypicality and Identification
  • Group Affective Tone and Cooperation The Role of
    Prototypicality and Identification
  • The role of Group Member Affect in the
    Relationship between Trust and Cooperation (in
    press BJM)

3
Affect on the Group Level
  • Group affect or group affective tone A shared
    pattern of homogeneous affective states among
    group members (George, 1990)
  • ?Through process called emotional convergence
  • Group affect has a profound influence on group
    member behavior

4
Questions
  • When will group affect be formed?
  • When will the link between group affective tone
    and team effectiveness manifest itself?
  • To what or whom do group members affectively
    converge to?
  • Insights derived from social identity perspective
    may offer a framework to answer these questions

5
Study 1 Identification and Group Affect
  • Q When is group affect formed and when does it
    have subsequent influences on team effectiveness?
  • Identification The perception of oneness with or
    belongingness to an organization, where the
    individual defines him or herself in terms of the
    organization(s) in which he or she is a member
    (Ashforth Mael, 1989)

6
Study 1 Methods
  • Study 1a Survey (71 teams).
  • Measures PA / NA, identification,
  • OCB, team performance
  • Study 1b Scenario-experiment.
  • Design (identification high/low x affect
  • group members bored/relaxed).
  • DV own affect, OCB

7
Study 1 Main Results Study 1a 1b
  • Both studies show that there is more convergence
    when identification is higher

8
Study 2 Prototypicality, Identification and
Emotional Convergence
  • Q To what or whom do group members affectively
    convergence to?
  • Prototypical group member most
  • representative of group membership
  • Most influential in group processes
  • ? Especially when group identification is high

9
Study 2 Methods
  • Study 2a Scenario-experiment.
  • Design (prototypicality high/low x
  • group member affect bored/relaxed).
  • DV own affect
  • Study 2bSurvey (118 teams).
  • Measures PA / NA, prototypicality,
  • identification

10
Study 2 Main Results Study 2a 2b
  • Scenario showed peoples affective states had
    converged more to the affective state of a more
    prototypical group member than to that of a less
    prototypical group member

11
Study 3 Prototypicality, Identification and
Group Affective Tone
  • Q When will the link between group affective
    tone and team functioning manifest itself?
  • Group affective tone is considered a group
    characteristic
  • Group members who are more prototypical embody
    the group characteristics more they will thus
    behave more according to group defining
    characteristics
  • ? especially when group identification is high

12
Study 3 Method
  • Survey (117 teams).
  • Measures PA / NA, prototypicality
  • identification, cooperation and OCB

13
Study 3 Main Results (1)
14
Study 3 Main Results (2)
15
Beyond Valence
  • From this and other research it becomes apparent
    that positive and negative affect may shape
    peoples behaviors profoundly
  • Yet, with this focus on valence the potential
    importance of the activation level of affect is
    ignored

16
Study 4 Trust, Affect en Cooperation
  • Cooperation is defining for group functioning
  • Trust key determinant for cooperation
  • Q How may we get a distruster to cooperate?
  • What is the role of affective states of group
    members?
  • ? High activation informs about action
    readiness

17
Study 4 Methods
  • Study 4a Scenario-experiment.
  • Activation high vs. Low
  • Trust continuous variable
  • DV cooperation and OCB
  • Study 4b Computer mediated experiment.
  • Activation (high vs. Low) x Valence (positive vs.
    negative)
  • Trust continuous variable
  • Social dilemma DV contribution and expected
    contribution

18
Study 4 Main Results Study 4a 4b
19
Study 4 Why

Same pattern for expected cooperation ? mediates
own cooperation
20
Future
  • Leaves many questions open
  • Does activation converge?
  • Little light shed on heterogeneity of
    identification and prototypicality
  • Other behaviors
  • Better understanding about influence of negative
    group affect

21
Links with Research done at the HRM/OB Dept
Team research
Emotion
Social identity framework
Information sharing
Diversity
Interpersonal differences
My research
Leadership
Team composition
Research methods
Team functioning and cooperation
22
  • Questions?
  • Contact Information
  • JAL.Tanghe_at_psy.vu.nl
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