Association of Indiana Counties Emergency Mass Notification Workshop presented by Lighthouse Readiness Group September 24, 2008 - PowerPoint PPT Presentation


Title: Association of Indiana Counties Emergency Mass Notification Workshop presented by Lighthouse Readiness Group September 24, 2008


1
Association of Indiana CountiesEmergency Mass
Notification Workshoppresented byLighthouse
Readiness GroupSeptember 24, 2008
  • The Importance of Mass Notification for
    Counties

2
Emergency Mass Notification History
  • How it all started
  • The first successful tornado warning tested near
    Tinker Air Force Base in Oklahoma City in 1948.
  • Duck and Cover exercises started in 1949 across
    the U.S.
  • CONELRAD (Dec. 10, 1950)
  • A simple system for alerting the public and other
    "downstream" stations that consisted of a
    sequence of shutting the station off for five
    seconds, returning to the air for five seconds,
    again shutting down for five seconds, and then
    transmitting a tone for 15 seconds.
  • Duck and Cover film began showing in U.S.
    schools in 1951

3
Emergency Mass Notification History
  • Emergency Broadcast System (EBS)
  • Replaced CONELRAD on Aug. 5th, 1963
  • was activated more than 20,000 times between 1976
    and 1996
  • Emergency Alert System (EAS)
  • A national system put into place in 1994, jointly
    coordinated by the FCC, FEMA, and the NWS. The
    official EAS is designed to enable the President
    of the United States to speak to the United
    States within 10 minutes

4
Emergency Mass Notification History
  • Common Alerting Protocol (CAP)
  • CAP instituted in Oct. 2005, allows a warning
    message to be consistently disseminated
    simultaneously over many warning systems to many
    applications. CAP increases warning effectiveness
    and simplifies the task of activating a warning
    for responsible officials.

5
Emergency Mass Notification History
  • Integrated Public Alert and Warning System
    (IPAWS)
  • Authorized in June 2006 under Presidential
    Executive Order 13407. Known as a multi-modal
    system of systems, IPAWS will allow near
    instantaneous transmission and receipt of alerts
    to the public through digital technologies that
    can reach various communications devices, such as
    mobile phones, land lines, pagers, fax machines,
    personal digital assistants, desktop computers,
    and digital road signs.

6
Emergency Mass Notification A National
Perspective
  • Unified Facilities Criteria - UFC mandates the
    installation of mass notification systems in all
    Department of Defense (DoD) buildings. Unified
    Facilities Criteria (UFC) documents provide
    planning, design, construction, sustainment,
    restoration, and modernization criteria, and
    apply to the Military Departments, the Defense
    Agencies, and the DoD Field Activities in
    accordance with USD(ATL) Memorandum.
  • National Fire Protection Association (NFPA) 72-
    Mass Notification guidelines are included in the
    2007 edition of NFPA 72 under section 6.8.4.7,
    and will become an essential part of the 2010
    edition of NFPA 72 (Appendix G). NFPA 72 covers
    the application, installation, location,
    performance, inspection, testing, and maintenance
    of fire alarm systems, fire warning equipment and
    emergency warning equipment, and their
    components.

7
Emergency Mass Notification A National
Perspective
  • National Fire Protection Association (NFPA) 1600
    is the Standard on Disaster/Emergency Management
    and Business Continuity Program. Sections 5.10
    and 5.15 deal with notification and crisis
    communication
  • JCAHO Standard 4.13 The hospital organization
    establishes emergency communication strategies.
    The organization maintains reliable surveillance
    and communications capability to detect
    emergencies and communicate response efforts to
    organization response personnel, patients and
    their families, and external agencies. The
    organization plans for backup communications
    processes and technologies (e.g. cell phones,
    land lines, bulletin boards, fax machines,
    satellite phones, ham radio, text messages)

8
Emergency Mass Notification Indiana and the
Midwest
  • As we have witnessed this year, in a one week
    period Indiana incurred two tornadoes and a five
    hundred year flood that affected over one third
    of all Hoosiers. In fact, floods, tornadoes, ice
    storms, fires, earthquakes, school closings,
    early school dismissal, road closings, train
    derailments and hazardous chemical spills are all
    common incidents that happen on a regular basis,
    or have occurred in Indiana and the Midwest in
    the recent past.
  • Public safety is the right of every Hoosier
    across the state. When these incidents occur,
    notifying the public and affected community in a
    timely manner is of the utmost importance in the
    battle to save lives and property.
  • Indiana Code 36-9-36-2 and 36-8-21 authorize
    counties and municipalities to improve their
    emergency warning systems, as well as an
    emergency telephone notification system.

9
The Need for Emergency Mass Notification
Indiana and the Midwest
  • Munster residents were ordered evacuated from
    about 700 homes Sunday because of floodwaters
    going into their basements, and others in the
    area were warned they might have to leave, Town
    Manager Tom DeGiulio said."The town came out a
    while ago and started going door-to-door,"
    Munster resident Mark Porte told The Times of
    Munster. "It's four feet deep out in the
    street."DeGiulio said natural gas service in
    some neighborhoods was turned off as a
    precaution, and it likely would be several days
    before evacuees could return.He called the
    flooding the worst he's seen in 25 years in
    Munster.

10
The Need for Emergency Mass Notification
Indiana and the Midwest
  • Bill Peterson Sr. knows that farming is a gamble.
    "But in all my 50 years of farming I can't
    remember being drowned out twice in one year,"
    Peterson said Thursday."It's not going to be a
    good Christmas." P
  • Peterson is one of the farmers in Lake and Porter
    counties, mostly those who live in lowlands,
    whose pocketbooks will be a little slimmer this
    year because of last weekend's deluge, the last
    hurrah of Hurricane Ike.

11
The Need for Emergency Mass Notification
Indiana and the Midwest
  • People throughout Kentuckiana, from an area as
    wide as Evansville, Indiana to Central Kentucky,
    were awakened at 53657 a.m. this morning by
    strong earthquake tremors lasting 30 seconds or
    longer. Chicago skyscrapers shook and tall
    buildings in Indianapolis swayed, with the quake
    felt as far away as Grand Rapids and Detroit,
    Michigan, Milwaukee, Wisconsin (350 miles from
    the southeastern Illinois epicenter), and
    Atlanta, Georgia. According to the United States
    Geological Survey (USGS), the magnitude 5.4
    earthquake was centered seven miles east of New
    Salem, IL, 66 miles from Evansville, IN. The
    earthquake, which was 10 miles below the Earths
    surface, rivalled the strongest on record in the
    area. Later in the morning, the quake was
    downgraded to a 5.2, still in the intermediate
    range for damage.

12
The Need for Emergency Mass Notification
Indiana and the Midwest
  • It took only about 45 minutes for rising waters
    to flood the basement and first floor of Columbus
    Regional Hospital, but it will take weeks or even
    months for the hospital to reopen.
  • As pumps whirred Monday, spitting out the water
    that filled the basement over the weekend,
    hospital officials scrambled to come up with a
    long-term plan.
  • "On Saturday, when the flood hit us, it was about
    patient safety first," said Lynne Maguire, the
    hospital's vice president and chief strategy
    officer. "Now that's done, it's all about
    assessing damage. . . . We're trying to figure
    out what our next steps are going to be. That's
    what this week is about."
  • Other hospitals in the area are stepping up to
    help, taking patients and offering temporary
    positions to staff at the hospital, which is the
    second-largest employer in Columbus. (Indy Star)

13
Emergency Mass Notification Indiana and the
Midwest
14
Emergency Mass Notification Indiana and the
Midwest
15
Emergency Mass Notification Indiana and the
Midwest
16
Emergency Mass Notification Indiana and the
Midwest
17
Emergency Mass Notification Indiana and the
Midwest
18
Emergency Mass Notification Indiana and the
Midwest
19
Emergency Mass Notification Indiana and the
Midwest
20
Emergency Mass Notification Indiana and the
Midwest
21
Emergency Mass Notification Indiana and the
Midwest
22
Emergency Mass Notification Solutions
  • Sirens
  • Emergency Phone Banks with Call Trees
  • Centralized Calling with Call Trees
  • In-House (local or premise based)
  • Hosted (vendor operated)
  • Application Service Provider (ASP - vendor
    operated)
  • Software as a Service (SaaS vendor operated)

23
Interactive Multi Modal Mass Notification(IPAWS)
  • Key features include
  • Flexibility Software as a Service (SaaS)
    provides you a web-based hosted solution that
    works with any browser.
  •  Robustness and redundancy Telephone carrier
    class connection with redundant data centers
    across the U.S.
  •  Cost-effectiveness SaaS with no hardware or
    maintenance fees.
  •  Low overhead and minimal stress on resources
    hosted solution with minimal training needed.
  •  Workflow can interface with scheduling and
    provide automated second and third tier callouts
    if needed.
  •   Interactive real time response graphics
    with drill-down capability to know who has been
    notified or has not responded.
  •   On the Fly capability to generate
    thousands of notifications in minutes.
  •   Adaptive intelligence that looks at
    telephone central offices (COs) to see how
    calls are flowing and automatically redirects to
    another CO if there is a problem.
  •  
  •  
  •  

24
Emergency Mass Notification Considerations
  • Who operates the system, the purchaser or the
    vendor?
  • Is the system designed to contact the people you
    need to reach?
  • Is the system designed to provide you real time
    feedback on responses with drill down capability
    for additional details?
  • Does the system have workflow included and can
    the system work with your scheduling software
  • Is the system scaled to your current needs and
    scalable to your future needs?
  • What training is required?
  • Is the system reliable?
  • Is the system redundant?
  • How flexible is the system?
  • What is the pricing structure?
  • Is the technology patented?

25
Emergency Mass Notification Considerations

Who makes up your community?
Caucasian Deaf
African American Blind
Hispanic Aged
Oriental Schools
Middle East Business
European Government
26
Emergency Mass Notification Considerations
  • An Economic Development Case in Point
  • A Fortune 500 company is considering two towns in
    Indiana to build a new plant. The company is very
    visionary and employs cutting edge technology.
    The employees will be engineers and highly
    skilled technicians who will be transferred as
    well as hired.
  • Town A has no Mass Notification system in place
    and Town B uses an advanced mass notification
    system throughout the county and surrounding
    area. All other aspects being equal, which town
    do you think will land the new company ?

27
Emergency Mass Notification Considerations
  • What are the funding sources?
  • E911 funds
  • Lilly grants
  • IEDC Industrial Development Grant Fund
  • The Homeland Security Grant Program (HSGP) is a
    primary funding mechanism for building and
    sustaining national preparedness capabilities.
    These grants fund a range of preparedness
    activities, including planning, organization,
    equipment purchase, training, exercises, and
    management and administration costs.

28
Emergency Mass Notification
  • Panel Discussion and Observations
  • Group Q A
  • Closing thought for the day If you always do
    what youve always done, then youll always get
    what you got! (Tony Robbins)
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Association of Indiana Counties Emergency Mass Notification Workshop presented by Lighthouse Readiness Group September 24, 2008

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Title: Association of Indiana Counties Emergency Mass Notification Workshop presented by Lighthouse Readiness Group September 24, 2008


1
Association of Indiana CountiesEmergency Mass
Notification Workshoppresented byLighthouse
Readiness GroupSeptember 24, 2008
  • The Importance of Mass Notification for
    Counties

2
Emergency Mass Notification History
  • How it all started
  • The first successful tornado warning tested near
    Tinker Air Force Base in Oklahoma City in 1948.
  • Duck and Cover exercises started in 1949 across
    the U.S.
  • CONELRAD (Dec. 10, 1950)
  • A simple system for alerting the public and other
    "downstream" stations that consisted of a
    sequence of shutting the station off for five
    seconds, returning to the air for five seconds,
    again shutting down for five seconds, and then
    transmitting a tone for 15 seconds.
  • Duck and Cover film began showing in U.S.
    schools in 1951

3
Emergency Mass Notification History
  • Emergency Broadcast System (EBS)
  • Replaced CONELRAD on Aug. 5th, 1963
  • was activated more than 20,000 times between 1976
    and 1996
  • Emergency Alert System (EAS)
  • A national system put into place in 1994, jointly
    coordinated by the FCC, FEMA, and the NWS. The
    official EAS is designed to enable the President
    of the United States to speak to the United
    States within 10 minutes

4
Emergency Mass Notification History
  • Common Alerting Protocol (CAP)
  • CAP instituted in Oct. 2005, allows a warning
    message to be consistently disseminated
    simultaneously over many warning systems to many
    applications. CAP increases warning effectiveness
    and simplifies the task of activating a warning
    for responsible officials.

5
Emergency Mass Notification History
  • Integrated Public Alert and Warning System
    (IPAWS)
  • Authorized in June 2006 under Presidential
    Executive Order 13407. Known as a multi-modal
    system of systems, IPAWS will allow near
    instantaneous transmission and receipt of alerts
    to the public through digital technologies that
    can reach various communications devices, such as
    mobile phones, land lines, pagers, fax machines,
    personal digital assistants, desktop computers,
    and digital road signs.

6
Emergency Mass Notification A National
Perspective
  • Unified Facilities Criteria - UFC mandates the
    installation of mass notification systems in all
    Department of Defense (DoD) buildings. Unified
    Facilities Criteria (UFC) documents provide
    planning, design, construction, sustainment,
    restoration, and modernization criteria, and
    apply to the Military Departments, the Defense
    Agencies, and the DoD Field Activities in
    accordance with USD(ATL) Memorandum.
  • National Fire Protection Association (NFPA) 72-
    Mass Notification guidelines are included in the
    2007 edition of NFPA 72 under section 6.8.4.7,
    and will become an essential part of the 2010
    edition of NFPA 72 (Appendix G). NFPA 72 covers
    the application, installation, location,
    performance, inspection, testing, and maintenance
    of fire alarm systems, fire warning equipment and
    emergency warning equipment, and their
    components.

7
Emergency Mass Notification A National
Perspective
  • National Fire Protection Association (NFPA) 1600
    is the Standard on Disaster/Emergency Management
    and Business Continuity Program. Sections 5.10
    and 5.15 deal with notification and crisis
    communication
  • JCAHO Standard 4.13 The hospital organization
    establishes emergency communication strategies.
    The organization maintains reliable surveillance
    and communications capability to detect
    emergencies and communicate response efforts to
    organization response personnel, patients and
    their families, and external agencies. The
    organization plans for backup communications
    processes and technologies (e.g. cell phones,
    land lines, bulletin boards, fax machines,
    satellite phones, ham radio, text messages)

8
Emergency Mass Notification Indiana and the
Midwest
  • As we have witnessed this year, in a one week
    period Indiana incurred two tornadoes and a five
    hundred year flood that affected over one third
    of all Hoosiers. In fact, floods, tornadoes, ice
    storms, fires, earthquakes, school closings,
    early school dismissal, road closings, train
    derailments and hazardous chemical spills are all
    common incidents that happen on a regular basis,
    or have occurred in Indiana and the Midwest in
    the recent past.
  • Public safety is the right of every Hoosier
    across the state. When these incidents occur,
    notifying the public and affected community in a
    timely manner is of the utmost importance in the
    battle to save lives and property.
  • Indiana Code 36-9-36-2 and 36-8-21 authorize
    counties and municipalities to improve their
    emergency warning systems, as well as an
    emergency telephone notification system.

9
The Need for Emergency Mass Notification
Indiana and the Midwest
  • Munster residents were ordered evacuated from
    about 700 homes Sunday because of floodwaters
    going into their basements, and others in the
    area were warned they might have to leave, Town
    Manager Tom DeGiulio said."The town came out a
    while ago and started going door-to-door,"
    Munster resident Mark Porte told The Times of
    Munster. "It's four feet deep out in the
    street."DeGiulio said natural gas service in
    some neighborhoods was turned off as a
    precaution, and it likely would be several days
    before evacuees could return.He called the
    flooding the worst he's seen in 25 years in
    Munster.

10
The Need for Emergency Mass Notification
Indiana and the Midwest
  • Bill Peterson Sr. knows that farming is a gamble.
    "But in all my 50 years of farming I can't
    remember being drowned out twice in one year,"
    Peterson said Thursday."It's not going to be a
    good Christmas." P
  • Peterson is one of the farmers in Lake and Porter
    counties, mostly those who live in lowlands,
    whose pocketbooks will be a little slimmer this
    year because of last weekend's deluge, the last
    hurrah of Hurricane Ike.

11
The Need for Emergency Mass Notification
Indiana and the Midwest
  • People throughout Kentuckiana, from an area as
    wide as Evansville, Indiana to Central Kentucky,
    were awakened at 53657 a.m. this morning by
    strong earthquake tremors lasting 30 seconds or
    longer. Chicago skyscrapers shook and tall
    buildings in Indianapolis swayed, with the quake
    felt as far away as Grand Rapids and Detroit,
    Michigan, Milwaukee, Wisconsin (350 miles from
    the southeastern Illinois epicenter), and
    Atlanta, Georgia. According to the United States
    Geological Survey (USGS), the magnitude 5.4
    earthquake was centered seven miles east of New
    Salem, IL, 66 miles from Evansville, IN. The
    earthquake, which was 10 miles below the Earths
    surface, rivalled the strongest on record in the
    area. Later in the morning, the quake was
    downgraded to a 5.2, still in the intermediate
    range for damage.

12
The Need for Emergency Mass Notification
Indiana and the Midwest
  • It took only about 45 minutes for rising waters
    to flood the basement and first floor of Columbus
    Regional Hospital, but it will take weeks or even
    months for the hospital to reopen.
  • As pumps whirred Monday, spitting out the water
    that filled the basement over the weekend,
    hospital officials scrambled to come up with a
    long-term plan.
  • "On Saturday, when the flood hit us, it was about
    patient safety first," said Lynne Maguire, the
    hospital's vice president and chief strategy
    officer. "Now that's done, it's all about
    assessing damage. . . . We're trying to figure
    out what our next steps are going to be. That's
    what this week is about."
  • Other hospitals in the area are stepping up to
    help, taking patients and offering temporary
    positions to staff at the hospital, which is the
    second-largest employer in Columbus. (Indy Star)

13
Emergency Mass Notification Indiana and the
Midwest
14
Emergency Mass Notification Indiana and the
Midwest
15
Emergency Mass Notification Indiana and the
Midwest
16
Emergency Mass Notification Indiana and the
Midwest
17
Emergency Mass Notification Indiana and the
Midwest
18
Emergency Mass Notification Indiana and the
Midwest
19
Emergency Mass Notification Indiana and the
Midwest
20
Emergency Mass Notification Indiana and the
Midwest
21
Emergency Mass Notification Indiana and the
Midwest
22
Emergency Mass Notification Solutions
  • Sirens
  • Emergency Phone Banks with Call Trees
  • Centralized Calling with Call Trees
  • In-House (local or premise based)
  • Hosted (vendor operated)
  • Application Service Provider (ASP - vendor
    operated)
  • Software as a Service (SaaS vendor operated)

23
Interactive Multi Modal Mass Notification(IPAWS)
  • Key features include
  • Flexibility Software as a Service (SaaS)
    provides you a web-based hosted solution that
    works with any browser.
  •  Robustness and redundancy Telephone carrier
    class connection with redundant data centers
    across the U.S.
  •  Cost-effectiveness SaaS with no hardware or
    maintenance fees.
  •  Low overhead and minimal stress on resources
    hosted solution with minimal training needed.
  •  Workflow can interface with scheduling and
    provide automated second and third tier callouts
    if needed.
  •   Interactive real time response graphics
    with drill-down capability to know who has been
    notified or has not responded.
  •   On the Fly capability to generate
    thousands of notifications in minutes.
  •   Adaptive intelligence that looks at
    telephone central offices (COs) to see how
    calls are flowing and automatically redirects to
    another CO if there is a problem.
  •  
  •  
  •  

24
Emergency Mass Notification Considerations
  • Who operates the system, the purchaser or the
    vendor?
  • Is the system designed to contact the people you
    need to reach?
  • Is the system designed to provide you real time
    feedback on responses with drill down capability
    for additional details?
  • Does the system have workflow included and can
    the system work with your scheduling software
  • Is the system scaled to your current needs and
    scalable to your future needs?
  • What training is required?
  • Is the system reliable?
  • Is the system redundant?
  • How flexible is the system?
  • What is the pricing structure?
  • Is the technology patented?

25
Emergency Mass Notification Considerations

Who makes up your community?
Caucasian Deaf
African American Blind
Hispanic Aged
Oriental Schools
Middle East Business
European Government
26
Emergency Mass Notification Considerations
  • An Economic Development Case in Point
  • A Fortune 500 company is considering two towns in
    Indiana to build a new plant. The company is very
    visionary and employs cutting edge technology.
    The employees will be engineers and highly
    skilled technicians who will be transferred as
    well as hired.
  • Town A has no Mass Notification system in place
    and Town B uses an advanced mass notification
    system throughout the county and surrounding
    area. All other aspects being equal, which town
    do you think will land the new company ?

27
Emergency Mass Notification Considerations
  • What are the funding sources?
  • E911 funds
  • Lilly grants
  • IEDC Industrial Development Grant Fund
  • The Homeland Security Grant Program (HSGP) is a
    primary funding mechanism for building and
    sustaining national preparedness capabilities.
    These grants fund a range of preparedness
    activities, including planning, organization,
    equipment purchase, training, exercises, and
    management and administration costs.

28
Emergency Mass Notification
  • Panel Discussion and Observations
  • Group Q A
  • Closing thought for the day If you always do
    what youve always done, then youll always get
    what you got! (Tony Robbins)
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