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COMMUNICATION SERVICES

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COMMUNICATION SERVICES 2006 Spring Conference March 25, 2006 Daniel A Stearns DSO-CS INTRODUCTION ***Sign-in on the Worksheet Form*** INSTRUCTOR DANIEL A STEARNS ... – PowerPoint PPT presentation

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Title: COMMUNICATION SERVICES


1
COMMUNICATION SERVICES
  • 2006 Spring Conference
  • March 25, 2006
  • Daniel A Stearns DSO-CS

2
INTRODUCTION
  • Sign-in on the Worksheet Form
  • INSTRUCTOR
  • DANIEL A STEARNS DSO-CS
  • 585-303-4902
  • DSTEARNS_at_USA.NET
  • ATTENDEES
  • How many are current CS Officers?
  • How many have a website?
  • How many work in the Industry?
  • How many are here to harass the instructor?
  • How many Hockey Fans?
  • Rangers Fans? Sabres Fans? Flyers Fans?
  • How many want to learn more about creating a
    website?

3
OVERVIEW
  • cPanel
  • Aux E-Directory
  • Smiletiger Conferencing
  • AuxPlus
  • Resources
  • Statistics
  • News
  • Question Answer
  • Conclusion

4
cPanel What is it?
  • Backend administration of web-based content
  • Provides web site management tools through a
    web-based, user friendly interface
  • Tools
  • Email administration
  • File management
  • Space management
  • Etc.

5
cPanel How to Access
  • Open Browser
  • Navigate to Unit Web Page
  • Flotilla a0920405.uscgaux.info
  • Division a09204.uscgaux.info
  • District a092.uscgaux.info
  • Add 2082 to the end of the URL of unit domain
    name
  • Login using username and password

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cPanel Tools?
  • Contact Data
  • General Information
  • Email Administration
  • AutoReponders
  • Forwarders
  • Mailing Lists
  • SPAM
  • Filtering Web Statistics
  • Email Clients
  • Directory Protection
  • Error Log
  • File Manager
  • FTP
  • Domains
  • CGI Scripts
  • Hotlink Protection
  • Disk Space Manager

13
Cpanel Contact Data
  • UPDATE website with YOUR EMAIL Address

14
Cpanel Contact Data
15
Cpanel General Info
16
Cpanel General Info
17
cPanel Email Admin
  • Create email account
  • Define email space
  • Setup forwarders
  • Create mailing lists
  • Enable SPAM protection
  • Define filtering

18
cPanel Email Admin
19
cPanel Email Admin
20
cPanel Email Admin
21
cPanel Email Admin
22
cPanel Email Admin
23
cPanel Email AdminBest Practices
  • Limit Use
  • Check Often
  • Limit Space
  • DO NOT create for each person in the unit
  • Use forwarders instead
  • Use Free Email service (Gmail, Hotmail, yahoo
    etc.)

24
cPanel EMail Web-based Clients
  • NeoMail
  • Horde
  • SquirrelMail
  • Advantages
  • Members do not need email accounts
  • Access email from anywhere in the world

25
cPanel Email Clients
26
cPanel Autoresponders
  • Automatically Responds to a Sent Email
  • Customer service
  • Feeling of action

27
cPanel Autoresponders
28
cPanel Autoresponders
29
cPanel Autoresponders
30
cPanel Auto ResponderBest Practices
  • Create Autoresponder for Generic Mailboxes
  • GENERAL INSPECTION
  • EDUCATION WEBMASTER
  • MEMBERSHIP
  • Say something meaningful
  • Thank You for your inquiry! Your email has been
    directed to an appropriate flotilla member able
    to assist with your inquiry and will respond
    directly to you. Please remember that we are a
    volunteer organization and any response may not
    be immediate.

31
cPanel Forwarders
  • Hides identity of recipient
  • Easily changed
  • SPAM
  • Officers
  • Use on website reduces Administration
  • Members can easily reach officers
  • Officers can easily reach each other

32
cPanel Forwarders
33
cPanel Forwarders
34
cPanel ForwardersBest Practices
  • Create Two Sets of Forwarders
  • INTERNAL fc_at_a0920405.uscgaux.info
  • internal communication
  • Points directly at end users email
  • EXTERNAL fc000_at_a0920405.uscgaux.info
  • Easily changed if SPAM is a problem
  • Points to internal address
  • Pseudo Mailing Lists
  • Staff/Elect/Officers/Bridge/All

35
cPanel Mail Lists
  • Single point of contact
  • Ensures accurate email addresses
  • Ensures only members receive information
  • Reduces Maintenance of Individual lists
  • Archives and stores messages

36
cPanel Mail Lists
37
cPanel Mail Lists
38
cPanel Mail ListsBest Practices
  • Use members as sending name
  • Add members email addresses
  • Verify receipt by members
  • Check for SPAM Filters/Blocking

39
cPanel Filtering
  • Maintain single contact email
  • Performs the following per message
  • Forward/Discard/Archive
  • Based on contents in
  • Subject/To/From
  • Body/Header
  • Log emails
  • Reduce SPAM

40
cPanel - SPAM
  • Filter based email headers and message bodies
  • Identify and mark emails
  • Non-White list to reply to a verification email

41
cPanel Domains
  • Personalized www.nintheastern.org vs
    www.a092.uscgaux.info
  • Cost of 10/Year
  • Friendly Name
  • Public Awareness

42
cPanel DomainsBest Practices
  • Public Friendly
  • Avoid USCGAUX Lingo
  • Avoid USCGAUX Acronyms
  • Easy to remember
  • Easily given over the phone
  • Use on all Publications and Media

43
cPanel Directory Protection
  • Password Protects a directory
  • Limits access to webpages
  • Members Area
  • Admin Area
  • NO PATROL
  • SCHEDULES
  • NO PERSONAL LISTS

44
cPanel Directory ProtectionBest Practices
  • Do not use for member areas
  • If people are interested, let them view,
  • We are not hiding anything

45
cPanel File Manager
  • Online management of files
  • Editing function
  • Upload function
  • Permissions
  • HTML Editing

46
cPanel File Manager
47
cPanel File Manager
48
cPanel File Manager
49
cPanel File Manager
50
BREAK
  • The toothbrush was invented in 1498.
  • Forty six percent of the world's water is in the
    Pacific Ocean.
  • Teflon was discovered in 1938.
  • Table salt is the only commodity that hasnt
    risen dramatically in price in the last 150
    years.
  • Hot water is heavier than cold.
  • The average human scalp has 100,000 hairs

51
cPanel FTP
  • Downloads statistics
  • Create/Modify FTP accounts
  • Add accounts for sub-domains
  • Users get R/W Access
  • Use for delivery of external data

52
cPanel Error Log
  • Used to review the health of the website
  • Check for missing pages
  • Check for missing images
  • Check at least once per month

53
cPanel Error Log
54
cPanel CGI Scripts
  • General Interactive Scripts
  • Counters
  • Clocks
  • Guestbooks
  • Pre-Built
  • Easily added

55
cPanel Statistics
  • Find out number of visits to your site
  • Find out what pages people are viewing
  • Create Charts and Graphs
  • See where people are coming from
  • See the key words people are searching

56
cPanel Statistics
57
cPanel Statistics
58
cPanel Statistics
59
cPanel Hotlinking
  • Hotlink Use of a resource from another site.
    (i.e. image)
  • Limits use of graphics from external sites
  • Can limit any links to your site.
  • Reduces serverbandwidth andprocessing

60
cPanel Disk Usage
  • 15MB Flotillas/20MB Divisions/25MB Districts
  • Email/Statistics/FTP and webfiles use space
  • Check where it is being utilized
  • Clear Cache

61
cPanel Disk Usage
62
E-Directory
  • A internet tool that allows registered members to
    Search, Find, and Report on member names, email,
    qualifications, and offices.

63
E-Directory
  • Over 71 of all members now have an email address
    in AUXDATA (22,131 of 31,095)
  • Over 33 of those members have activated their
    eDirectory account
  • About 7342 activated accounts

64
E-Directory What can it do?
  • Find other Auxiliarists with ease
  • Three ways to search
  • Quick for entering names or email addresses
  • Standard search based on many criteria
  • Advanced nest queries for finely-tuned searches
  • Sounds-like searching
  • Quick lists of District, Division and Flotilla
    officers
  • For quickly finding those you look for most
  • Address Book Store your close contacts
  • Export vCard Add your favorite Auxiliarists to
    your local address book (eg. Outlook)

65
E-Directory 9ER Statistics
  • 62 Members have Email (33 registered)
  • 84 Elected officers have EMail
  • 71 Staff officers have EMail
  • 100 of District Elected have Email
  • 88 of District Staff have Email
  • 95 of Division Elected (100 of DCPs) have
    Email
  • 68 of Division Staff have Email
  • 81 of Flotilla Elected (90 of FCs) have Email
  • 75 of Flotilla Staff have Email

66
E-Directory What can it do?
  • Save searches
  • Avoid reentry of search criteria
  • Saves time for advanced searching
  • Extend websites with the eDirectory SOAP
    Authentication Service
  • Protect web pages from non-members
  • Member-only pages, such as message boards
  • o Online stores
  • Require specific offices, units, etc.
  • Such as adding/editing class schedules limit to
    PE officers
  • Works in any language that supports SOAP
  • PHP example / demo code available
  • Developer Resources page coming soon!

67
E-Directory
  • Developer Resources Pages
  • Code and documentation for SOAP Authentication
    Service
  • Shared PHP code and libraries
  • eDirectory Discussion / Help Forum
  • Bulletin-board integrated into eDirectory security

68
E-Directory
69
E-Directory
70
E-Directory
71
E-Directory
72
E-Directory - SOAP
  • What is it?
  • The ability to protect portions of your websites
    with username/password authentication
  • Uses the members Employee ID and eDirectory
    password,
  • Only one username/password to remember for any
    Auxiliary service

73
E-Directory - SOAP
  • Where can this be used?
  • On any approved Auxiliary Unit site
  • message board
  • online store
  • course schedule, etc.

74
E-Directory - SOAP
  • What is SOAP?
  • Simple Object Access Protocol
  • W3C Standard
  • XML-based transfer of commands across the
    Internet
  • SOAP services are exposed methods/functions
  • Used heavily in Microsoft .NET, PHP, Perl, etc.

75
E-Directory SOAP
  • How does it work?
  • Your website collects username and password
  • Sends it in a background transaction to the
    eDirectory SOAP AS
  • AS returns the member record if authentication
    passes or an error otherwise

76
E-Directory SOAP
  • How can I use it?
  • Create a website with a session-based security
    system
  • Add server to authenticated system on Developer
    Resources page
  • Implement example code
  • An entire PHP mini-site will be available that
    uses the SOAP AS

77
E-Directory SOAP
  • Who is allowed to use it?
  • Any Auxiliarist at the moment. First sign of
    abuse will trigger approval for all sites.

78
E-Directory SOAP
  • Will there be any other SOAP services?
  • Give me some ideas and I will forward them

79
SmileTiger
  • Online Conferencing
  • District has one License
  • User friendly for both IBM and Mac one
  • Broadband and Dialup
  • Desktop sharing
  • White board
  • Text chat and private chat
  • Headset with microphone attached is required for
    attendance.

80
SmileTiger
81
AuxPlus
  • AuxPlus
  • AuxPlusFundraising
  • AuxPlusPE
  • AuxPlusVE
  • Client/Server Based
  • FileMaker Pro Stand Alone

82
AuxPlus Fundraising
83
AuxPlus Fundraising
Helpfromspecificplacesanytime
84
AuxPlus Fundraising
  • Lists
  • Letters
  • Certificates
  • Reports
  • EmailSupport

85
AuxPlus Fundraising
Letter(merge) No typing
86
AuxPlusPE Class (scheduled)
  • EnteredClasses

87
AuxPlusPE Person
  • EnteredPersons

88
AuxPlusPE Attendance (scheduled)
  • EnteredAttendances

89
AuxPlusPE Help
  • Helpfromanywhere

90
AuxPlusPE Classes (List)
  • AllenteredClasses
  • or
  • Filtered

91
AuxPlusPE Tooltips/Menus/Dialogs
  • Tooltips(hover)
  • Menusfor pagevchecks
  • Dialogs
  • Progress

92
AuxPlusPE Welcome (Letter)
  • MergeLetter(no typing)

93
AuxPlusPE Certificate
  • Merge(no typing)
  • Complete missing?
  • Hot spots
  • With/outBackground

94
RESOURCES
  • District Nine Eastern Region
  • www.nintheastern.org/cs.htm
  • National Dept. of Information Technology
  • home.auxidept.org
  • CS Guidecsguide.auxservices.org/index.php
  • AIRSairs.uscgaux.info
  • AUX-04 C Schoolaux04.auxservices.org
  • AUX E-Directory
  • www.auxedirectory.org
  • PA PB Guide

95
STATISTICS
  • District Website
  • 8121 Visits since 4/19/2005
  • Unit Websites
  • 31.2 of Flotillas (15/48) 2 In Process
  • 50.0 of Divisions (5/10)
  • 1 Unit Website w/o CS Officer
  • CS Officers
  • 69.8 of Flotillas have FSO-CS (33/48)
  • 70.0 of Divisions have SO-CS (7/10)
  • 13 - CS Officers NOT E-Directory Registered
  • 5 - CS Officers NO Email Address in AUXDATA

96
NEWS
  • Unit Website Migration
  • Complete 12/15/05
  • 1 Flotilla 1 Division were not migrated
  • 2006 Best of the Web
  • Reports
  • Thank You Divisions 3, 4, 9
  • It is your REASPONSIBILITY to provide

97
QUESTION ANSWERS
98
CONCLUSION
  • Please ensure you have signed the workshop form.

99
GO FLYERS!!!
100
DEMONSTRATIONS
  • Technical Concepts?
  • HTML
  • PHP
  • SSI
  • Software Tools?
  • cPanel
  • FTP
  • Frontpage
  • Other?
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