Presenter Jean Lovejoy, Postmaster Orlando

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PresenterJean Lovejoy, Postmaster Orlando
Selling Yourself In eCareer
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eCareer

• Your Profile is
• --Your Only Spokesperson
• Make every word count!
• -- Must demonstrate that You are the Best
  Qualified Person for the Position
• Its ok to Sell Yourself!

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eCareer

• Value
• Easy - Convenient Secure. Search Apply for
  Jobs - 24/7 from anywhere.
• Up-to-the-minute info on application status.
• Opportunity to sell your knowledge, skills and
  abilities (KSAs) to a review board and/or
  selecting official.

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eCareer

• How to get there?
• Logon at www.liteblue.usps.gov
• Enter employee ID (EIN) and USPS PIN number.

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• The Candidate Profile Process
• Personal information
• Communication data
• Work experience
• Education
• Training
• Special skills/Associations
• Summary of Accomplishments
• Data Overview
• Finalize Profile

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• Work experience - 1500 character max.
• Be concise - include significant
  accomplishments--(e.g., major duties
  accomplishments)
• Use action verbs (i.e. built, created,
  developed, expedited, etc) Action verb websites
  - excellent resource Google search action
  verbs alphabetical for lots of results!
  
• Include relevant experience from volunteer work
  or other non-Postal jobs, if necessary

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Work experience1500 character max. Purchasing
Specialist 5/8/1999 1/22/2004 Description As
the Purchasing Specialist I was the Contracting
Officer for the Postal Service with a 100,000
warrant. I was responsible for writing and
contracting between 100-200 (annual) service and
supply contracts and never had a customer
protest. I worked within a capital and expense
budget for the District and was within budget
each year. I maintained three personal credit
cards (Expense, Capital, and Environmental), each
with a 10,000 single purchase limit. I
supervised and provided guidance to three
contract technicians and two Supply Clerks.
During my last year as the Purchasing Specialist
I successfully rolled out the National eBuy
program and credit card program to over 1000
Postmasters. This included administering
training and establishing profiles in the eBuy
system for Managers/Postmasters and Supervisors.

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Special Skills2000 Character Max. PROJECTS June
1999-Present - Co-Coordinator, Toys for Tots
Giveaway ORGANIZATIONS May 2003-Present -
American Red Cross Advisory Committee October
2000-Present - Junior League Liaison for Youth
Programs OFFICES Jan. 2007-Present - Secretary,
Heights Little League AWARDS/HONORS Junior League
Certificate of Appreciation, CDS Recognition
Letter LICENSES Real Estate
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• Summary of Accomplishments
• 6000 Character Limitation
• (approx. one page, 10-point, Arial font)
• Reference accomplishments to/for each KSA
• State compelling reasons why you should be
  offered an interview
• Highlight strengths and skills that best match
  needs of the position
• Organize this section to represent your key
  qualifications, areas of expertise and
  significant accomplishments

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STAR

• Situation
• What issues have you encountered that needed
  resolution?
• Task
• What responsibilities did you need to complete?
• Action
• What did you do to resolve the issue or
  demonstrate responsibility that highlighted your
  experience or qualification?
• What initiatives and innovative approaches did
  you exhibit?
• Result (Be specific ex As a result of my
  ability to work with others, my goal of 100
  employee satisfaction of my team members was
  accomplished.
• What was the outcome?
• Did you accomplish the goal?
• To what extent were you responsible for the final
  outcome?

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Summary (cont.)

• Consider
• Relevance to the job for which youre applying
• Degree of personal responsibilityWhat was your
  role?
• Complexity of the work? Yes, but not too much.
• Positive results.
• Breadth of demonstration TMI?
• Avoid I believe - I Feel statements facts
  only.

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Summary Of Accomplishments Hints

• The eCareer program will time out and you could
  lose your work create all of your narratives in
  MS Word, then copy paste
• Check your Character Count in MS Word (Tools /
  Word Count, Characters with Spaces)
• Use the Spell Check Tool in MS Word (Tools /
  Spelling and Grammar)

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KSA Example
Summary of Accomplishments Ex Decision Making
As a clerk at the Oak Tree Office, I reported
to work one hour earlier than the Postmaster. As
I began to sort our mail one morning, I realized
that two trays of mail had been dispatched to the
incorrect office. To remedy this, I called the
Clerk in the neighboring office where the mail
should have been delivered. She said the driver
had not arrived at her office yet, and she would
alert him on his phone of the error. The driver
returned within seven minutes and picked up the
mail. As a result, all mail was dispatched on
time. Planning and Scheduling When I was the
Tour III A/Supervisor our outgoing mail section
was losing productivity during the early hours of
the tour. I performed a two-week survey tracking
mail as it came in for processing. I found that
PTFs were assigned to the incorrect processing
operations, causing delays and wasting hours. I
changed their duty assignments and balanced the
workload. The result was a more even workflow
and a decrease of four hours of work per week.
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KSA Examples

• Work Unit Planning
• As the new Supervisor, Customer Services at
  Anytown Highend Station, I discovered old clerk
  schedules did not cover operational needs without
  overtime usage, currently 5.7. An SSA vacancy
  had to be filled, 8 of 10 schedules had to be
  changed or adjusted, the union had to be
  notified, and the plan had to be shared with
  employees. I completed these activities,
  implemented necessary abolishments, reposts and
  position changes according to Art 12. As a
  result, I sufficiently covered all work
  assignments daily, planned operational needs,
  eliminated built-in overtime and reduced the
  overtime percentage by 2 in two pay periods

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KSA Example

• Change Management
• The carrier operation at Anytown Highend Station
  experienced MRA on 19 of the 37 routes. I
  verified the DOIS data, ensured scanning points
  were 95, and daily workload matched to
  workhours. I analyzed the data for the routes
  with Operations Programs (OPS), reviewed lines of
  travel, and moved territory which resulted in the
  reduction of 2 full-time routes. I worked with
  OPS to finalize all route information was in
  place after MRA process. As a result, all 19
  routes were making the standard and returning to
  the station within 8 hours thirty days after
  adjustments went into effect.

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• Attachments
• The Attachments Tab in the Candidate Profile
  should not be used to
• add any documents such as OIC evaluations,
  resumes, recommendation
• letters, news articles, and training
  certificates.
• When additional documentation (ie test
  results, work samples) is specifically requested
  in the vacancy posting, you may attach
  electronically-stored documents to supplement
  your data but only if requested!!
• Do not use this tab to extend or supplement your
  Summary of
• Accomplishments.

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Job Descriptions KSAs

• http//hrishq.usps.gov/jdonline/

• http//hrishq.usps.gov/jdonline/
• Excellent source of info!

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• References
• The Reference Tab is only accessible when
  actually applying for a vacancy.
• Make sure to ask your references prior to
• using their name.
• Remember to provide them with a copy of the
  announcement and your Candidate
• Profile.

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• How can you improve your Candidate Profile?
• Ask for feedback after selection process is
  complete.
• Update as necessary (Remember to change/modify
  KSAs for
• different positions. Keep a KSA Bank saved and
  use as needed).
• Ask others to review your profile for
  constructive feedback.
• Any Other Ideas?

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Selling Yourself In eCareer
Its Up To You To Sell Yourself In
eCareer QUESTIONS?