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Salesmanship is Not A Dirty Word

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Title: Salesmanship is Not A Dirty Word


1
A Corporate Sales Guide
Presented by Jennifer L. Pricci 646.246.5176 jen
nifer.pricci_at_comcast.net
Salesmanship is Not A Dirty Word
Customer Focused Selling
May 5, 2006
2
Targets
  • Existing Clients
  • Extensions/References from existing businesses
  • Vertical markets by category
  • Previous clients (w/same or new company)
  • Proprietary business opportunities
  • Opportunistic low-hanging fruit

Jennifer L. Pricci 25 Ocean Boulevard
Atlantic Highlands NJ 07716 646.246.5176
jennifer.pricci_at_comcast.net
3
Relationship Assessment
  • The lower a client falls on the Partnership
    Pyramid, the greater your costs and smaller your
    profits, the longer your sales cycle, and the
    greater your exposure to the client churn and
    competitive erosion and market share.

Business Value
Collaboration
Jennifer L. Pricci 25 Ocean Boulevard
Atlantic Highlands NJ 07716 646.246.5176
jennifer.pricci_at_comcast.net
4
Relationship Stages Matrix
Basis of Relationship Relationship Value Involvement Level Typical Sales Behavior
STRATEGIC PARTNER Share Investment risks rewards via mutual commitments Aligned philosophy, goals and strategy Maximum long-term impact on costs and ROI Joint leadership teams across multiple functions INTERDEPENDENT WITH CLIENT
TRUSTED ADVISOR Jointly explore emerging needs and opportunities via breakthrough strategies Strategic impact on current and future opportunities / needs Positive impact on organizational costs and ROI Account teams across multiple functions CONSULTATIVE WITH CLIENT
PROBLEM SOLVER Develop solutions I response to client problems based on dialogue Customized total solutions for specific client needs Positive impact on departmental costs and ROI Sales teams coordinating with multiple functions PROACTIVE WITH CLIENT
CREDIBLE SOURCE Consistently meet client expectations based on shared information Deliver more customized products / services Some positive impact on total costs Sales teams coordinating within group or department RESPONSIVE TO CLIENT
VENDOR Fulfill needs as requested and determined by client via RFPs and bidding process Lowest price Availability Minimum customization Little value-added differentiation One-way sales communication through department or group buying structure REACTIVE TO CLIENT
Goal
Jennifer L. Pricci 25 Ocean Boulevard
Atlantic Highlands NJ 07716 646.246.5176
jennifer.pricci_at_comcast.net
5
Consider This
  • It's tempting, but foolish to give up too soon on
    a long-term effort like marketing or getting into
    shape. One of my all-time favorite books, The
    Path of Least Resistance by Robert Fritz, offers
    these observations about why it helps to be
    taking some action, even one that appears to be
    yielding few results
  • "A river bed is structured in such a way that the
    water flows along a path of least resistance. As
    more water is added, the flow gains momentum, and
    the general force of all the water moving through
    that structure increases.
  • "Every action you take, whether it is directly
    successful or not, adds additional energy to your
    path. Because of this, everything you do works
    toward creating eventual success, including those
    things which are not immediately successful.
    Over a period of time, creating the results you
    want gets easier and easier."
  • Marketing momentum does not usually gather
    force in a week or even a month. For someone
    doing the right things with persistence, results
    may take longer than seems reasonable. Once
    momentum gets going, trickles swell to
    floodwaters!

Jennifer L. Pricci 25 Ocean Boulevard
Atlantic Highlands NJ 07716 646.246.5176
jennifer.pricci_at_comcast.net
6
10 Things To-Do Today to Get Sales
  • Send a handwritten note / unique premium
  • Clip and send an article of interest
  • Talk to a satisfied client and ask for who else
    you might contact
  • Send a thank-you card / gift to someone who
    referred you
  • Give your business card to someone with influence
  • Send a letter to an editor of a magazine your
    clients / prospects read
  • Add fifteen people to your mailing / calling list
  • Leave a short, compelling voicemail message
  • Make an appointment
  • Call a client / prospect you havent talked to in
    two years

Jennifer L. Pricci 25 Ocean Boulevard
Atlantic Highlands NJ 07716 646.246.5176
jennifer.pricci_at_comcast.net
7
Use The Point System Everyday
  • Heres an exciting exercise that will help you
    approach your routine and gauge your progress.
  • There are four steps that are part of every sale
  • Getting a lead, a referral, or an introduction
    to a decision maker
  • Getting an appointment with the decision maker
  • Completing an appointment with the decision
    maker
  • Getting a commitment to a close (a purchase)
    or to an action that directly leads to a close
    (proposal / estimate)
  • Assign one point to Step 1, two points to Step 2,
    three points to Step 3 and four points to Step 4.
  • Work toward twenty points a week in any
    combination of steps four referrals, one
    referral and one face-to-face meeting, one
    commitment, and so on. You can shoot for more
    points if doable.
  • At the top of your daily to do list put Get 4
    Points. The key is to use the point system
    daily. Dont wait until Friday and try to get
    twenty points.
  • If you tally four points per day, you will never
    run out of prospects, your pipeline will always
    be full, and you will always succeed at this you
    will be a RAINMAKER.

Jennifer L. Pricci 25 Ocean Boulevard
Atlantic Highlands NJ 07716 646.246.5176
jennifer.pricci_at_comcast.net
8
The Case for Pre-Call Planning Qualify Your
Prospect and Demonstrate Your Value
  • To compete and succeed in sales today, you need
    and prospects expect you to have all the solid
    pre-call planning information you can muster.
    Pre-call planning enables you to qualify sales
    leads, target prospects, and sell to them
    effectively.
  • 63.4 of sales leaders agree that their teams
    do not qualify leads as well as they should
  • 55.9 of sales leaders agree that their sales
    team wastes time pursuing poor sales leads and
    opportunities
  • Good pre-call planning is essential to qualifying
    leads and, ultimately, closing more sales!
  • Consider the following business benefits
  • The higher the quality of research before the
    call, the higher your close rate
  • good research increases your chances of closing
    the sale and beating the competition to the close
  • The less time you need to spend getting
    pre-call information, the shorter your sales
    cycle and the lower your sales call costs

Source Miller Heiman Effectiveness Study, 2004
Jennifer L. Pricci 25 Ocean Boulevard
Atlantic Highlands NJ 07716 646.246.5176
jennifer.pricci_at_comcast.net
9
Three Steps for Pre-Call Planning Success
  • To make the most of time spent doing pre-call
    research, follow three simple steps that will
    keep your efforts efficient and focused. After
    all, one of the main purposes of good pre-call
    planning is to save time. If you end up spending
    just as much time aimlessly looking for
    information as you would cold-calling companies
    to set up appointments, you defeat your own
    purpose to a great extent.
  • Consider the following to spend less time and
    spend it wisely
  • 1. Find the best sources.
  • Be aware of all the sources available to you
    industry associations, company Web sites, news
    outlets, online business information resources
    and then make an informed decision about which
    ones can do the most for you in the least amount
    of time.
  • 2. Find out what you want to find out.
  • Know what youre looking for before you start
    looking for it. Use your pre-call planning
    checklist!
  • 3. Find ways to find information faster.
  • Once youve identified what you need to know
    about your prospect, learn how to mine your
    sources of information quickly and efficiently.
    When you use online business information
    resources, take full
  • advantage of any online tools that are available
    to you, such as listbuilding and downloading
    capabilities. Also think about how you can use
    technology to make your search even more
    efficient.

Jennifer L. Pricci 25 Ocean Boulevard
Atlantic Highlands NJ 07716 646.246.5176
jennifer.pricci_at_comcast.net
10
Pre-Call Planning Checklist
  • A pre-call planning checklist is like a
    pre-flight checklist for a pilot. The great
    pilots never miss a single check point before
    taking off or landing. If a pilot misses
    something, that pilot might be missing. If a
    salesperson misses something, that piece of
    business may be missed.
  • A pre-call planning checklist should include
  • Written sales call objective
  • Investigative questions to ask
  • Something to show visuals
  • Anticipated customer concerns and objections
  • Points of difference vis-a-vis competitors
  • Meaningful benefits to the customer
    (translation of attributes to values)
  • Strategy to handle customer concerns and
    eliminate objections
  • Closing strategy
  • Expected surprises
  • And plan to be flexible in your call or
    presentation.

Jennifer L. Pricci 25 Ocean Boulevard
Atlantic Highlands NJ 07716 646.246.5176
jennifer.pricci_at_comcast.net
11
Pre-Call Planning Resources
  • What you can get from different sources, how
    quickly you can get it, and how useful it will be
    to you

Technology for Efficient Pre-Call Planning Technology for Efficient Pre-Call Planning
Online business information resources Comprehensive, flexible output and current information always available online
Mobile devices (PDAs, cell phones, notebook PCs) Anytime-anywhere flexibility to download key information and receive e-mail alerts with quotes, press releases, and other information
CRM integration Custom data feeds can power your in-house sales platform
Jennifer L. Pricci 25 Ocean Boulevard
Atlantic Highlands NJ 07716 646.246.5176
jennifer.pricci_at_comcast.net
12
Pre-Call Planning ResourcesThe Needle in a
Haystack
  • Regardless of the information source, the purpose
    of pre-call sales planning is not to burden a rep
    with an endless stream of reports, anecdotes, and
    news stories about a company, but to quickly
    pinpoint
  • key data that can help make a sale.
  • To that end, its important to look for the
    following
  • People
  • Structure of employees including number and
    turnover
  • Names of key decision makers with access to more
    detailed information
  • Relationships of key decision makers to other
    companies or industries
  • Company
  • Financials, including sales, demographics and
    fluctuations in sales/revenue
  • Competitor information with ready comparison to
    prospect information
  • News about recent product or operational
    developments, hires, acquisitions
  • Information about subsidiaries, branches and
    other business relationships
  • Stock information including information about
    IPOs
  • Industry
  • Companys rank within the industry
  • Industry growth or decline in recent years

Jennifer L. Pricci 25 Ocean Boulevard
Atlantic Highlands NJ 07716 646.246.5176
jennifer.pricci_at_comcast.net
13
Pre-Call Planning In ActionScenarios for Success
Problem Action Result
Lagging sales Retraining Use online research tools tobuild customized downloadable lead lists Quicker lead generation and first-time visits More informed client visits
Long sales cycle Hit more clients in less time Use online research tools to build customized downloadable lead lists Reduction in sales cycle
Lost sales to competition More thorough research with online resource Increases in lead generation and client lists Overall sales increase
Jennifer L. Pricci 25 Ocean Boulevard
Atlantic Highlands NJ 07716 646.246.5176
jennifer.pricci_at_comcast.net
14
Customer-Focused SellingSelling from Their World
  • The real act of discovery consists not in
    finding new lands but in seeing with new eyes.
  • - Marcel Proust
  • Sell Solutions, Not Services!
  • Customer-Focused Selling is not just an
    adaptation of existing selling techniques to
    focus more on the customer. Instead, it's a whole
    new approach that can barely even be called
    "selling
  • Take any sales techniques you have used in the
    past, and instead of adapting them, throw them
    out!
  • Don't even think of this approach as "selling the
    customer" - Think of it instead in terms of
    helping customers to find solutions that will
    help them achieve their objectives
  • Leave your objectives, your sales goals, and your
    quotas at the door. Instead, adopt the mindset
    that you are there as an "inside" consultant to
    help your prospect with the tools (the products
    or services) that you have available
  • Focus On The Customer's Needs!
  • Customer-Focused Selling means NOT focusing on
    your great products or wonderful services! It
    means, instead, focusing on the customer's needs
  • If you want to sell the best way possible, you
    are going to have to wait to start presenting
    your products or servicesInstead, you need to
    shine the spotlight on the customer!
  • First, you need to find out what the customer
    wants, what the customer cares about, and what
    objectives the customer is trying to achieve

Jennifer L. Pricci 25 Ocean Boulevard
Atlantic Highlands NJ 07716 646.246.5176
jennifer.pricci_at_comcast.net
15
Customer-Focused SellingSelling from Their World
  • Every Customer Is Different
  • Customer-Focused Selling means helping your
    customer find added value
  • You need to be totally focused and immersed in
    helping your customer. You need to be focusing on
    how you can deliver as much benefit as possible
    toward the customer's objectives
  • Learn how to explore and address buyers who have
    many different concerns
  • Today more than ever, each customer has very
    unique concerns, and you can't sell until you
    find out what those concerns are!
  • Have A Dialogue, Not A Presentation!
  • Keep your sales presentation customized to the
    one customer you are with
  • Think twice before you make a generic
    presentation
  • Customers don't want to hear about how great your
    company is or how wonderful your products are.
    They want to have their concerns answered
  • Today, customers are overflowing with
    information, and they are tired of slick,
    high-tech presentations
  • What you can offer is a presentation that
    addresses their concerns and issues--and ONLY
    their concerns and issues
  • Better yet, think of your "presentation" as a
    two-way dialogue in which both you and the
    customer explore the customer's needs first, and
    then determine how your products or services may
    be able to meet those needs

Jennifer L. Pricci 25 Ocean Boulevard
Atlantic Highlands NJ 07716 646.246.5176
jennifer.pricci_at_comcast.net
16
Customer-Focused SellingThe Process
1. Open Build Trust Credibility
Set Verbal Agenda
Set Action Plans
2. Investigate Question Listen
5. Position Build Long-Term Relationship
Adapt to social styles Leverage the 3 Vs Words
7 Voice 38 Body 55
Plan clear objectives Do implement the
plan Check evaluate results Act make changes
based on findings
Use Investigative Questions Describe, share,
tell, explain Listen Build Content
Verbal Summary
Clarify Next Steps
3. Present Articulate Value
4. Confirm Gain Agreement
Ask for Decision
Describe the Value State the company attribute
as proof Link your solution to the client
objective
Objection Handling Process Listen, Empathize,
Ask Questions, Summarize Confirm
Jennifer L. Pricci 25 Ocean Boulevard
Atlantic Highlands NJ 07716 646.246.5176
jennifer.pricci_at_comcast.net
17
Customer-Focused SellingAdapting to Different
Styles
Task Oriented
Analyzer Thinker
Controller Bottom-Liner
Slow Paced
Fast Paced
Cooperator Relationships
Expresser Conceptual
People Oriented
Jennifer L. Pricci 25 Ocean Boulevard
Atlantic Highlands NJ 07716 646.246.5176
jennifer.pricci_at_comcast.net
18
Customer-Focused SellingAdapting to Different
Styles
Task Oriented
Analyzer They want Accuracy Save them Face Be
Precise Support their Facts Give them
Proof Specialty in Technique Dont let them Avoid
Controller They want Results Save them Time Be
Efficient Support their Conclusions Give them
Options Specialty in Control They will Boss You
Around
Slow Paced
Fast Paced
Cooperator They want Attention Save their
Relationships Be Agreeable Support their
Dreams Give them Guarantees Specialty in
Cooperation They Tend to Give-inc
Expresser They want Applause Save them Effort Be
Interested Support their Ideas Give them
Testimonials Specialty in Socializing Dont let
them Attack
People Oriented
Jennifer L. Pricci 25 Ocean Boulevard
Atlantic Highlands NJ 07716 646.246.5176
jennifer.pricci_at_comcast.net
19
Customer-Focused SellingInvestigative Questions
  • Top Ten Questions for New Business
  • Tell me your criteria for success
  • Share your go-to-market strategy
  • Tell me about the competitive landscape
  • Explain what youve been doing
  • Explore your future brand plans
  • Describe your experience in entertainment
    marketing
  • Tell me about other agencies you work with
  • Give me an idea of who else is involved
  • Tell me how we can win the business
  • Share your budget requirements
  • Top Ten Questions for Existing Accounts
  • Explain whats changed recently
  • Share with me how else we can help
  • Tell me what we could do differently
  • Give me some sense of the long-term view
  • Tell me how were doing
  • Describe your newest innovations
  • Share with me others to talk to
  • Tell me how your colleagues reacted
  • Share the marketing climate in your company
  • Give me an idea of who else we could talk to

Jennifer L. Pricci 25 Ocean Boulevard
Atlantic Highlands NJ 07716 646.246.5176
jennifer.pricci_at_comcast.net
20
Customer-Focused SellingSegue from the Front
Half to Back Half of the Sale Linking
  • After completing the investigative process,
    provide a verbal summary of their needs and begin
    the presentation with links (linking what they
    need to what you provide)
  • Client Driven Links
  • You mentioned earlier
  • Based on what you described
  • You asked about
  • In thinking about the specifics of your situation
  • Personal Offering Driven Links
  • In our experience
  • One of the critical things that most of our
    clients consider is
  • One of the trends weve seen in the industry
  • Over the past 6 months, weve seen
  • Segue into the presentation
  • Whats unique about us is that
  • What our clients like about working with us is
  • How we make that happen for our clients is by
  • The specifics in your segue should reference the
    following attributes

Jennifer L. Pricci 25 Ocean Boulevard
Atlantic Highlands NJ 07716 646.246.5176
jennifer.pricci_at_comcast.net
21
Customer-Focused SellingAttributes / Value
Matrix Why Entertainment Marketing
Attribute Value
Build emotional connection Loyalty, revenue, profitability, growth
Additional touch points Efficiency, revenue, cost-reduction, leverage
Cant avoid it Effectiveness, confidence, peace of mind
More memorable Profitability, revenue, growth
Increased word-of-mouth Profitability, revenue, growth, reputation
Reaches target audience Efficiency, confidence, cost-reduction
Drives sales Revenue growth
Value of association Effectiveness, confidence, leverage, profitability
Jennifer L. Pricci 25 Ocean Boulevard
Atlantic Highlands NJ 07716 646.246.5176
jennifer.pricci_at_comcast.net
22
Customer-Focused SellingAttributes / Value
Matrix Why Us
  • One of the trends weve seen over the past six
    months is how critical it is for clients to
    (articulate value / result) and we provide (state
    the attribute)

Our Attribute Client Value / Result
Expertise Security, confidence, peace of mind,
Turn-key resource Efficiency, confidence, cost savings
ROI Measurement Confidence, security
History of success Confidence, security
PR Worthy Flexibility, confidence, revenue, cost savings
Compelling Ideas Competitiveness
Dedicated account team Security, confidence, flexibility
Integrated solutions Competitiveness, efficiency, flexibility, cost savings
Brand-centric Confidence, competitiveness
Alignment with target passions Competitiveness
Fun Peace of mind, confidence
Experienced AEs Confidence, security
Jennifer L. Pricci 25 Ocean Boulevard
Atlantic Highlands NJ 07716 646.246.5176
jennifer.pricci_at_comcast.net
23
Customer-Focused SellingAttributes / Value
Summary
Value Attributes to Discuss
Security, confidence Experience, history, dedicated team, ROI
Flexibility Integrated solutions, ideas, PR ready, personnel, experience
Competitiveness Brand-centric, ideas, fun, PR, experience, successes
Efficiency, profitability Turn-key, history, integrated solutions, ROI, customized, experience
Jennifer L. Pricci 25 Ocean Boulevard
Atlantic Highlands NJ 07716 646.246.5176
jennifer.pricci_at_comcast.net
24
Customer-Focused SellingObjection Matrix
Stated Objection Client (Hesitation) Client(Request) Answer
Too expensive Will I get what Im paying for / enough value? Help me understand why its worth it Value articulation
Existing Relationship Is it worth it for me to change? I dont know how to sever ties with my existing partnership Tell me why its worth the effort to change Help me figure out how to sever my ties with current partner Differentiation
Others have better offerings Im afraid your solution wont achieve as well or better I dont see how your proposal meets my want of a big idea Explain how your solution gets me the same and better results Explain why a smaller idea serves me better Revisit the big picture / Concept
I dont need all that I think Im paying for stuff Im not getting Explain how what youre providing is exactly what I need Connect objectives to solution
Not ownable I dont see how I can get behind it Help me feel comfortable with this solution Connect objectives to solution
Jennifer L. Pricci 25 Ocean Boulevard
Atlantic Highlands NJ 07716 646.246.5176
jennifer.pricci_at_comcast.net
25
Customer-Focused SellingClosing the Sale
Effectively
  • Direct Question
  • It sounds like weve answered your questions,
    shall we move forward with this?
  • How does this look to you?
  • When do we get started?
  • Direct Statement
  • Based on everything weve discussed, wed like to
    do this project with you.
  • Wed enjoy the opportunity to work together on
    this project
  • Timeline-driven
  • Based on the date of the event, we need to do X
    by then, and Y by this date, does that make sense
    to you?
  • When do you plan on making your decision on this?
  • Process-driven
  • Tell me about your process on moving forward with
    this?
  • Now that you have our proposal in hand and weve
    answered your questions, what is your process
    moving forward?
  • What is your decision making process on this?
  • Next Steps
  • I think weve answered everything, shall we take
    a look at next steps?
  • What do you see as next steps?

Jennifer L. Pricci 25 Ocean Boulevard
Atlantic Highlands NJ 07716 646.246.5176
jennifer.pricci_at_comcast.net
26
Selling The Invisible SponsorshipsThe Program
Lifecycle from The Brands Perspective
  • Proposal Management
  • Consistently update necessary for proprietary
    proposals
  • Screen and evaluate proposals based on
    established criteria
  • Collaborate and get feedback from clients
  • Generate critical cost benefit and ROI analysis
    and reports
  • Archive proposals for future benchmarking and
    reference

Jennifer L. Pricci 25 Ocean Boulevard
Atlantic Highlands NJ 07716 646.246.5176
jennifer.pricci_at_comcast.net
27
Selling The Invisible SponsorshipsWhy Choose
Sponsorship
  • Sponsorship activities have many unique
    characteristics when compared to other
    communications efforts, and if exploited properly
    can become highly efficient brand-building
    vehicles.
  • Consider the following examples
  • Sponsorships can provide highly effective
    targeting
  • UBS Financial Services Groups long-standing
    relationship with the Zurich Opera House and
    Zurich Ballet target upscale, wealthy customers
  • Sponsorships have a unique ability to directly
    leverage equities and associations of another
  • property
  • Busch Beer leverages Nascars rugged,
    all-American, macho image
  • Sponsorships can be highly interactive, thus
    presenting the opportunity to have a more
    experiential
  • relationship with customers
  • As the official telecommunications sponsor of the
    Professional Golfers Association (PGA), Sprint
    sets up hospitality tents at tournaments where
    new products and services are displayed
  • Sponsorships can provide broad reach and
    exposure
  • Coca-Cola reaches 50 million stakeholders, donors
    and consumers as a worldwide partner of The
    Special Olympics

Jennifer L. Pricci 25 Ocean Boulevard
Atlantic Highlands NJ 07716 646.246.5176
jennifer.pricci_at_comcast.net
28
Selling The Invisible SponsorshipsHow Brands
Choose Properties
  • Brands evaluate sponsorship opportunities from a
    strategic and tactical perspective.
  • The following outlines some of the integral
    aspects of the evaluation process
  • Strategic Objectives Does the opportunity align
    with your overall business and brand objectives,
    and fit with your target audience?
  • if your overall objective is to acquire new
    customers, a sponsorship that reaches only
    existing customers will not help you achieve this
    objective
  • does the opportunity provide competitive
    differentiation, and if your competitors are
    participating in this sponsorship, do you have
    the opportunity to distinguish yourself by
    participating or exploiting it in a unique way?
  • Sponsorship Characteristics What are the
    sponsorship rights and benefits, what is your
    ability to exploit the sponsorship, and what
    reach does the opportunity offer?
  • a sponsorship may include the right to use your
    logo on a product, and additional exploitation
    benefits may include sweepstakes tied in with the
    sponsorship, direct marketing efforts, etc.
  • Can you assign a relative street value to the
    opportunity and what is that figure? Also, are
    you paying for rights and benefits that are not
    important to you?
  • Sponsorship Organization How would you
    characterize the integrity and strength of the
    sponsorship organization offering the
    sponsorship? What are the risk factors of
    associated with the property and what is the
    potential impact on your brand?
  • Internal constraints Do you have the internal
    commitment necessary to make the sponsorship
    successful? What are your existing internal
    constraints such i.e. budgets, staff and timing?

Jennifer L. Pricci 25 Ocean Boulevard
Atlantic Highlands NJ 07716 646.246.5176
jennifer.pricci_at_comcast.net
29
Selling The Invisible SponsorshipsHow Brands
Determine What To Spend
  • One factor to consider when determining how much
    to spend on sponsorship is to consider what
    competitors are spending as a percentage of
    overall revenue and how they are benefiting.
  • Data from Mintel Sponsorship 2000, IEG and AP
    Database 2000 shows that on the consumer products
    side, Nike, Coke and Pepsi are among the three of
    the most aggressive businesses putting
    sponsorships to work to build their brands and
    fuel growth. They are investing 1.30, 0.75 and
    0.50, respectively, as a percentage of total
    revenue.
  • It is also important to assess sponsorship
    activity relative to the value of other marketing
    and brand-building initiatives such as
    advertising, direct marketing, etc., and how it
    aligns with your overall strategic objectives as
    outlined in the previous section.
  • Sponsorship expenditures can be broken down into
    two categories
  • spending to acquire sponsorship rights
  • spending to exploit those rights
  • When sponsorship spend is expenditures are
    reported in the media, the data typically relates
    to the amount companies have paid to secure the
    rights for sponsorship, which is not inclusive of
    funding for exploitation activities. When
    thinking through how much to spend on
    sponsorships, it is important to consider both.
    Exploitation fees often equal or even exceed the
    original sponsorship rights fees themselves. The
    analysis should factor in the desired level of
    association with the event, competitor's
  • activities, and the potential benefits accrued
    through such a sponsorship.

Jennifer L. Pricci 25 Ocean Boulevard
Atlantic Highlands NJ 07716 646.246.5176
jennifer.pricci_at_comcast.net
30
Gaining the Competitive EdgeHow Brands
Comparison Shop for Properties
  • They ask Why?
  • Why is this property the best partner for our
    sponsorship dollars, our marketing resources, our
    objectives and our investment?
  • They shop around
  • Theres no such thing as the perfect property
  • At best theyll find other opportunities
  • At worst those discussions with other properties
    might confirm our offering
  • They seek trust
  • Key to a successful marketing partnership
  • Can my brand trust the information and the
    people on the other side of the table?
  • Be prepared to talk about a previously failed
    partnership and why it didnt work
  • They are committed to rational thinking
  • Sponsorships are sold based on emotional
    attachment to consumers, but brands must focus on
    objectives and measurement
  • Present tangible benefits of prospective
    partnership in black and white
  • References
  • Be prepared with references, offer testimonials
    and case studies

Jennifer L. Pricci 25 Ocean Boulevard
Atlantic Highlands NJ 07716 646.246.5176
jennifer.pricci_at_comcast.net
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