Message Source Configuration: Actions and External Services

1
Message Source Configuration Actions and
External Services

2
Section Overview

• Action Concepts and Execution
• Automatic actions
• Operator initiated actions
• Operator Instructions
• Pre-defined instructions
• Instruction text interface
• Notification Services and Trouble Ticket
• Physical Console Link

3
Action Types

• Automatic Actions
• Predefined commands started automatically when a
  certain message is received

• Operator-initiated Actions
• Predefined commands that can be started by the
  operator at will

Taken from the Message ConditionsWindow
Variables can be VPO parameters or passed from
thecommand line
4
Distributing Actions
Select Actions to haveVPO distribute anycustom
scripts
5
Automatic Action
Event
Conditions
Interceptor
Message Agent
Action Agent
perform on local node
Control Agent
perform remotely
trigger remote node
Managed Node
action response
perform on remote node
Management Server
action response
Annotations
Display Manager
Action Manager
Acknowledge
6
Operator Initiated Action
Event
Conditions
Interceptor
Message Agent
Control Agent
Action Agent
perform on any node
perform action
Managed Node
message
action response
Management Server
action response
Action Manager
Annotations
Display Manager
Acknowledge
7
Operator Instructions

• Why?
• If a task cannot be automated
• If an automated action fails to describe
  alternatives
• If an automated action requires manual
  interaction
• How?
• Bind instruction text to a message condition
• Result?
• Message-specific help text

8
Instruction Text Interface
9
External Notification Service
Create programs andadd to NotificationMethods
Use the Modify buttonto add timetable
fornotification call
10
Link to Trouble Ticket System
Trouble Ticket System
Customized Script
Message Attributes
Trouble Ticket
API
11
Physical Console Link
VPO Management Server
Serial Port RS232
hpterm -e cu -I /dev/ttySP connect port1(HP-UX )
DTC
Port1
dtterm -e cu -I /dev/ttySP connect port1(Sun
Solaris)
Console Port LDEV21 (HP-UX only)
Managed Nodes