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Unit-Based Teams Are Getting Results

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Unit-Based Teams Are Getting Results Examples of Success: Affordability May 2014 Saving the Hassle and Cost of Lost ID Cards Visit LMPartnership.org for ideas and ... – PowerPoint PPT presentation

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Title: Unit-Based Teams Are Getting Results


1
Unit-Based Teams Are Getting Results Examples of
Success Affordability May 2014
2
Saving the Hassle and Cost of Lost ID Cards
  • FEATURED TEAM
  • Membership Administration, Mid-Atlantic States
  • WHAT THEY DID
  • To improve service and capture lost revenue,
    this UBT reduced the number of member ID cards
    being sent to incorrect addressesand ultimately
    destroyed. Team members
  • Corrected member addresses by conferring with
    members, employer groups and KP departments
  • Remailed original cards rather than issuing
    duplicates
  • Worked with call center colleagues to prevent
    replacement cards from again going to an
    incorrect address

RESULTS Cards destroyed per quarter and
associated costs
Visit LMPartnership.org for ideas and tools for
your team.
3
Colorado Couriers Save Jobs and Money
  • FEATURED TEAM
  • Colorado Couriers
  • WHAT THEY DID
  • The Couriers unit-based team, concerned about the
    outsourcing of delivery services, streamlined
    operations by
  • Improving its routes and workflows
  • Hiring an additional person to reduce reliance on
    contractors
  • Using new technology to better schedule and track
    orders

RESULTS Improved timeliness of deliveriesand
savings of more than 375,000 a year.
Visit LMPartnership.org for ideas and tools for
your team.
4
Change in Tubing Saves 25,000
FEATURED TEAM Oncology, Interstate Medical Office
, Northwest WHAT THEY DID Team members assessed
their use of supplies and switched from expensive
specialized tubing to deliver certain IV
medications to standardized tubing, when equally
safe and effective.
RESULTS Reduced the cost of IV tubing by 85
percent, saving about 25,000 a year.
Visit LMPartnership.org for ideas and tools for
your team.
5
Speedy Slides Boost Morale, Efficiency
  • FEATURED TEAM
  • Histology, Regional Laboratory, Northwest
  • WHAT THEY DID
  • To improve turnaround times, reduce rework and
    boost morale, the team (which prepares tissue
    slides for review by pathologists), began
  • Using a display board to track turnaround times
  • Incorporating turnaround time and quality
    assurance discussions in huddles
  • Meeting weekly with sponsors and pathologists to
    improve communication

RESULTS Percentage of slides distributed to
pathologists by 8 a.m.
Visit LMPartnership.org for ideas and tools for
your team.
6
Smart Scheduling Reduces Waste
  • FEATURED TEAM
  • Oncology Pharmacy, Woodland Hills , Southern
    California
  • WHAT THEY DID
  • To reduce waste of expensive medication, team
    members
  • Schedule back-to-back appointments for patients
    getting infusions of the same drugs, to avoid
    discarding unused medication
  • Use smaller vials of two commonly used drugs

RESULTS Average weekly waste of medication was
cut in half, for savings of more than 114,000 a
year
Visit LMPartnership.org for ideas and tools for
your team.
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