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FAA AIRWORTHINESS SAFETY SEMINARS

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prep for Fairchild AFB Safety Program ... The safety nets . . . STOP! assess the situation. LOOK at the situation rationally. – PowerPoint PPT presentation

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Title: FAA AIRWORTHINESS SAFETY SEMINARS


1
FAA AIRWORTHINESS SAFETY
SEMINARS
2
Putting yoU In Human Factors !!!
3
Your Presenter Is ......
  • LOU

    LERDA

4
A SAFETY PROGRAM MANAGER WITH

5
THE SEATTLE FLIGHT STANDARDS DISTRICT OFFICE
6
SEMINAR GROUND RULES
  • Ask Questions.
  • Dont be overly




    sensitive.
  • This requires




    everyones input.




  • Keep an open




    mind.
  • Ask Questions !!

7
LAST BUT NOT LEAST ...
  • KNOCK OFF THE SIR
    GARBAGE!

8
Putting yoU In Human Factors !!!
9
SEMINAR OBJECTIVE
  • Examine the role of maintenance personnel in
    the chain of events that cause an
    aviation occurrence.
  • Develop ways to prevent or lessen the
    seriousness of the occurrence !

10
SO WHATS THIS HUMAN FACTORS STUFF ANYWAY ?
  • How does it affect me ?
  • Why should I care .... its just




    another tool for management.
  • SHOW ME THE MONEY !

11
Ever see this person on the flight line?
12
Or how about this person?
13
And last but not least .... THIS person !!
14
Everyone has seen these three characters
and many more ....
15
How did they get that way ?
  • E L D

16
Early Life Decisions
17
Event
Reaction
Event
Reaction
RATIONAL
EMOTIONAL
MIND
MIND
ADULT / CHILD
Early Life Decisions
Make us what we are today !!!
18
OK, but whats that got to do with me and
how well I do my job?
19
Individual reactions to events depend upon the
following
  • FATIGUE
  • STRESS
  • COMPLACENCY
  • COMMUNICATION
  • AWARENESS
  • DISTRACTION

20
Individual reactions to events
  • LACK OF




    KNOWLEDGE
  • TEAMWORK
  • RESOURCES
  • PRESSURE
  • LACK OF




    ASSERTIVENESS
  • NORMS

21
These are the
DIRTY
DOZEN
22
Well look at them, one at a time . . . .
23
As well as some safety nets for each one
24
COMPLACENCY
25
and the safety nets are ....
  • Always follow the checklist or work cards
  • Never work from memory
  • Be sure to vary your routine periodically
  • Be aware of the dangers of complacency

26
DISTRACTION
27
The safety nets ...
  • Use a detailed check list.
  • Always finish the job.
  • Double inspect the work.
  • Use torque seal and/or safety wire.
  • Record or tag uncompleted work.
  • When you go back to the job,




    always go back three (3) steps.

28
PRESSURE
29
The safety nets . . .
  • STOP! assess the situation.
  • LOOK at the situation rationally.




    a. Can I safely do the job on time?


    b. Have I
    voiced my concerns clearly?



    c.
    What is the worst thing that can




    happen to me?
  • LISTEN to your rational mind!




    a. Has this happened before?



  • ACT Speak up, ask for help or time.

30
SHOW ME THE MONEY!!!
31
RESOURCES

32
Lack of Resources Safety Nets
  • Check all suspect areas at the



    beginning of
    all inspections and


    AOG the required
    parts.
  • Order stock parts before theyre required.
  • Know your sources, arrange for pooling a/o
    loaning
  • Maintain aircraft to the highest Std, if in
    doubt X.

33
LACK OF KNOWLEDGE
34
Lack of knowledge .. Safety Nets
  • Obtain school training on type, and model.
  • Get supervised OJT
  • Use current manuals, old




    data doesnt cut it!
  • Tech Reps are there for a purpose...use them.

35
BREAK TIME
36
LACK OF AWARENESS
37
AWARENESS SAFETY NETS
  • THINK ... what could occur in the event of an
    accident.
  • CHECK ... will your work conflict with a
    previous or existing repair a/o modification.
  • ASK ... see if anyone else can spot a problem
    you overlooked.

38
STRESS
39
CAPACITY
TO
COPE
BASIC
CAUTION
JOB
STRESS
BASIC
DISTRESS
LIVING
STRESS
40
HOW TO MANAGE STRESS
  • If you dont manage stress, it will manage
    YOU!
  • STOP stop burning up emotional energy
  • LOOK rationally at the problem
  • LISTEN to your rational not emotional mind
  • ACT once you have a plan, do it !

41
OTHER STRESS HELPERS
  • Be sure the solution starts with I
  • Be realistic and practical.
  • TAKE a BREAK !!
  • Talk to someone who is not emotionally




    involved with the problem.
  • Dont expect miracles......just keep




    trying.



42
FATIGUE
43
WHAT IS FATIGUE ?
  • Fatigue is the bodies normal reaction to a
    physical or mental stress of a prolonged
    duration.
  • There are TWO types of fatigue.
  • ACUTE ... short duration, cured with good
    nights sleep.
  • CHRONIC ... occurs over a period long
    period of time, long recovery!

44
CAUSES OF FATIGUE
  • Long hours of labor (any type).
  • Stress of high intensity.
  • Large temperature variations.
  • Noise ... above 80 db for long




    duration.
  • Vibration for long periods and




    sufficient intensity.
  • STRONG lighting.

45
SYMPTOMS OF FATIGUE
  • Enhanced stimulus required in




    order to respond.
  • Attention reduced
  • Memory diminished
  • Mood becomes withdrawn.
  • Circadian Rhythm (time of day effect).

46
COMMUNICATIONS
47
This is Communications ....






I have to tell you that what you heard
and what I said are two different things
and what you think I said is definitively
not what I meant _at_lt!!!
SOUND FAMILIAR ?
48
THE SECRET TO GOOD COMMUNICATIONS
  • You have




  • 2 Ears
  • 2 Eyes
  • 1 Mouth




  • Use them in that order

49
To Improve Communication Learn to Listen
  • Dont




    1) Debate




    2) Detour




    3) Pre-plan




    4) Tune-out

  • Do




    1) Ask Questions




    2) Paraphrase




    3) Make eye contact




    4) Use positive
    body language


50
LACK OF ASSERTIVENESS
51
What is it anyhow ?
  • being disposed to or characterized




    by bold or confident assertions.





  • Record all the work you do in the




    log book, but only sign for that




    which is serviceable.





  • Refuse to compromise your standards.

52
LACK OF TEAMWORK
53
Teamwork Safety Nets ....
  • Always discuss and plan the




    WHO, WHAT, WHEN, WHERE,
    and
    HOW of the job to be done.





  • Insure that everyone understands




    and agrees!

54
NORMS
55
Whatn the devil are NORMS?
  • Its a way of doing business thats not
    approved but its been done locally




    for so long.... its now a NORM..




  • ALWAYS work I/A/W the manual




    or have the manual changed.





  • Be aware that NORMS dont




    make it right !

56
AND THERE YOU HAVE
IT,
THE
DIRTY
DOZEN
57
BREAK TIME
58
AND NOW SOME
ACTUAL CASE
STUDIES
59
THE END
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