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Communication Skills for Presentations:

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Communication Skills for Presentations: Good volume, voice inflection, pronunciation, good hand & facial expressions, eye contact, well-organized, interesting, well ... – PowerPoint PPT presentation

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Title: Communication Skills for Presentations:


1
Communication Skills for Presentations
Good volume, voice inflection, pronunciation,
good hand facial expressions, eye contact,
well-organized, interesting, well-paced, accurate
information, enthusiastic
2
LEVELS OF COMMUNICATION
1 Cliché ice breakers, no personal info
2 Giving Information and Reporting Facts
without feelings or opinions includes gossip.
You know what happened today? 3 Expressing
Ideas thoughts, decisions, judgments.
I think we should work
together on this project. 4 Sharing Feelings
emotions, vulnerable 5 Self-Disclosure total
openness, honesty, fears Im really scared
I wont succeed.
3

TYPES OF COMMUNICATION
Verbal -Speaking -Listening
-Context of message
(public vs private)
4
Aoccdrnig to rscheearch at Cmabrigde Uinervtisy,
it deosn't mttaer in waht oredr the Ltteers in a
wrod are, the olny iprmoatnt tihng is taht the
frist and lsat Ltteer be at the rghit pclae. The
rset can be a tatol mses and you can sitll raed
it wouthit porbelm. Tihs is bcuseae the huamn
mnid deos not raed ervey Iteter by istlef,but the
wrod as a wlohe.
5
Nonverbal -Signs and symbols -Body
language -Facial expressions
Research shows it takes 90 seconds to form a
definite opinion about someone.
6
First Impressions are based on 55
appearance 38 the way we sound 7 the
words we use
7
Do you need to be more assertive??
8
Do you have trouble telling someone when youre
angry?
9
Do you have trouble standing up for yourself or
setting boundaries??
10
Assertiveness
Being able to express personal feelings, wants
and needs directly, without putting down or
hurting others.
11
Hey, give me my ball back
12
Assertiveness Skills
State your position. Offer a reason. Acknowledge
the other persons feelings.
13
I-Statements
Statements that allow people to take
responsibility for their own thoughts, feelings
and needs without blaming/accusing others.
I think, I feel, I believe, I need
14
You should keep your room cleaner.
I get upset when I see the mess in your room.
You never turn in your homework on time.
Im concerned because your last 3 assignments
have been late.
15
You really dont care what I think.
I feel hurt when people dont listen to me.
worksheet Why? What are they
trying to say? What do they want?
16
I feel frustrated when people make me do silly
things.
17
I think we should try to go through
one-at-a-time since the door is kinda small.
18
Characteristics of a Clear NO statement Use
the word NO. Body language supports NO
message. Tone of voice supports NO
message. Repeat as necessary. Use
relationship-building statements, if appropriate.
19
Types of Refusal Skills
-Clear NO statements -Fogging statements-tacit
agreement or humor to get control -Delaying
statements-break the mood, give more
time -Alternative Actions -peer activity
20
Example pressured to smoke pot.
Say No firmly and immediately with
corresponding body language.
Fogging hey, great idea. Maybe we can both get
arrested and meet Bubba!
21
Delay Let me get back to you on thatI gotta
pee!
Alternative Lets go play xbox instead.
(Group activity)
22
(No Transcript)
23
LISTENING SKILLS ASSESSMENT
Take out a blank piece of paper. Write a ½ page
summary based on the Levels of Communication
and the a ½ page onGood and Poor Listening
Skills Outline Journals. Include How
well you have been able to get to the deeper
levels of communication with whom and how often
you have reached these levels? How have you
improved, specifically? What good listening
skills you have been using and what poor ones
you have eliminated with whom and how often,
etc.?
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