THIS SLIDESHOW, FIRST USED BY TFCC WITH FINANCIAL INSTITUTIONS DURING 2010, WAS DISCUSSED BY MARY ANN DEARBORN DURING HER PART OF THE 24TH NATIONAL PROBLEM GAMBLING CONFERENCE PREVENTION SHOWCASE ON JUNE 11, 2010, AT PORTLAND, OREGON. WHAT FINANCIAL - PowerPoint PPT Presentation

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PPT – THIS SLIDESHOW, FIRST USED BY TFCC WITH FINANCIAL INSTITUTIONS DURING 2010, WAS DISCUSSED BY MARY ANN DEARBORN DURING HER PART OF THE 24TH NATIONAL PROBLEM GAMBLING CONFERENCE PREVENTION SHOWCASE ON JUNE 11, 2010, AT PORTLAND, OREGON. WHAT FINANCIAL PowerPoint presentation | free to download - id: 606935-OGFhN



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THIS SLIDESHOW, FIRST USED BY TFCC WITH FINANCIAL INSTITUTIONS DURING 2010, WAS DISCUSSED BY MARY ANN DEARBORN DURING HER PART OF THE 24TH NATIONAL PROBLEM GAMBLING CONFERENCE PREVENTION SHOWCASE ON JUNE 11, 2010, AT PORTLAND, OREGON. WHAT FINANCIAL

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Title: THIS SLIDESHOW, FIRST USED BY TFCC WITH FINANCIAL INSTITUTIONS DURING 2010, WAS DISCUSSED BY MARY ANN DEARBORN DURING HER PART OF THE 24TH NATIONAL PROBLEM GAMBLING CONFERENCE PREVENTION SHOWCASE ON JUNE 11, 2010, AT PORTLAND, OREGON. WHAT FINANCIAL


1
THIS SLIDESHOW, FIRST USED BY TFCC WITH FINANCIAL
INSTITUTIONS DURING 2010, WAS DISCUSSED BY MARY
ANN DEARBORN DURING HER PART OF THE 24TH NATIONAL
PROBLEM GAMBLING CONFERENCE PREVENTION SHOWCASE
ON JUNE 11, 2010, AT PORTLAND, OREGON. WHAT
FINANCIAL institutions need to know ABOUT PROBLEM
GAMBLING Mary Ann Dearborn, LCSW Problem
Gambling Prevention Coordinator for Tillamook
County Tillamook family counseling center
WWW.TFcc.ORG 2010
2
POLL
  • Who is in the audience?
  • Name of financial institution
  • Region
  • Branch location
  • Job title
  • Note This slideshow was first used on Tuesday
    March 9, 2010, to provide a single webinar
    training for 30 staff (all levels) of TLC Federal
    Credit Union at branch locations in 5 cities,
    across a 3-county region in the state of Oregon
    (Clatsop, Tillamook, and Lincoln counties).

3
POLL
  • Why are we here?
  • Hint If you read the newspaper and/or magazine
    articles e-mailed to you prior to this
    presentation, you may have an idea of how problem
    gambling can negatively impact your customers
    and/or your financial institution.

4
Objective
  • Gain a basic understanding of problem gambling
    and how financial institutions can help reduce
    risks for customers and the organization.

5
Talking Points / Survey
  • .

6
Problem Gambling Awareness Survey
  • You received and completed the pre-survey.
  • Mark the correct post-survey answer on your post-
    survey form as I review each of the 25
    statements.
  • After the training, forward the completed survey
    form to your financial institutions Tillamook
    Office.
  • That office will forward the forms to the person
    who will evaluate the data.
  • Your information will help us prepare better
    trainings.
  • Thank you for participating in this survey!

7
SURVEY True or False?
  • 1. Gambling is betting anything of value (money,
    property, food, etc.) on an event with an
    uncertain outcome.
  • Answer True
  • 2. Buying a raffle ticket or paying to play a
    game to win a prize at the county fair is
    gambling.
  • Answer True

8
SURVEY, continued True or False?
  • 3. People who bet on sports, cards, dice, or
    other games at home, on the internet, or in the
    community are gambling.
  • Answer True
  • 4. Problem gambling can result in less time spent
    in usual family, friend, home, school, work or
    community activities.
  • Answer True

9
SURVEY, continued True or False?
  • 5. Identifying a person with gambling problems is
    as easy as identifying a person who abuses or is
    addicted to alcohol or drugs.
  • Answer False
  • 6. Increased borrowing/credit activity and not
    having enough money to pay monthly bills can
    occur when a person continues to bet despite
    losses.
  • Answer True

10
SURVEY, continued True or False?
  • 7. Lying behaviors common among problem gamblers
    and associated lack of trust can serious hurt the
    gamblers relationships, with or without money
    lost gambling.
  • Answer True
  • 8. Problem gamblers rarely commit illegal acts in
    order to keep on gambling.
  • Answer False

11
SURVEY, continued True or False?
  • 9. Gambling online is safe because you know
    youll get paid and you dont have to worry about
    credit card fraud, identity theft, or other
    illegal activity.
  • Answer False
  • 10. Oregon teens are less likely to have problems
    with gambling than adults.
  • Answer False

12
SURVEY, continued True or False?
  • 11. Only people with a personal or family history
    of addiction are at risk for problem gambling.
  • Answer False
  • 12. A way to avoid problems that can result from
    gambling is to follow rules of responsible
    gambling, like setting and sticking to a limit on
    the amount of time and money spent gambling and
    accepting every loss as part of cost of betting.
  • Answer True

13
SURVEY, continued True or False?
  • 13. Teens who gamble are no more likely to engage
    in risky behaviors, like alcohol/drug use, sexual
    intercourse, carrying a weapon, fighting or
    threatening to seriously hurt someone, than teens
    who do not gamble.
  • Answer False

14
SURVEY, continued True or False?
  • 14. A person is more likely to gamble if he or
    she is raised in a family or community where
    gambling activities are traditional practices or
    expected behaviors.
  • Answer True
  • 15. A big win while gambling as a child or teen
    is a risk factor for adult problem gambling.
  • Answer True

15
SURVEY, continued True or False?
  • 16. Brain function and brain development are
    associated with youth gambling problems, because
    good decision making (supported by your brains
    pre-frontal cortex) can be impaired by alcohol or
    drug use, and pre-frontal cortex development is
    not complete until the 3rd decade of life.
  • Answer True
  • 17. One in every 25 Oregon teens already has
    problems with gambling.
  • Answer True

16
SURVEY, continued True or False?
  • 18. Males and females are equally likely to
    become problem gamblers.
  • Answer True
  • 19. I know an Oregon 24/7 Helpline and website
    where a problem gambler and others impacted by
    his or her gambling can get free, confidential
    info and help 1877 ___ ___ ___ ___ ___ ___ ___
  • www.1877 ___ ___ ___ ___ ___ ___ ___ .org
  • Answer True (, if you can fill in the blanks!)

17
SURVEY, continued True or False?
  • 20. I know an agency in Tillamook County that
    provides free, confidential, helpful information
    and services for a problem gambler and/or others
    negatively impacted by his or her gambling
  • ____________ ___________ _________ _________
  • Answer True (, if you can fill in the blank!)

18
SURVEY, continued True or False?
  • 21. Regularly scheduled Gamblers Anonymous (GA)
    meetings are available in Tillamook County.
  • Answer True
  • Thank you for completing the pre-/post-survey and
    for forwarding your completed form to the
    Tillamook Branch of your financial institution.

19
Great resources!
  • .

20
OREGON 24/7 HELPLINE
  • 1-877-MY LIMIT
  • professional certified problem gambling
    counselors
  • free, confidential information/referrals via
  • Live chat
  • Instant messaging
  • E-mail

21
ONLINE HELP www.1877mylimit.org
22
HELP IN TILLAMOOK COUNTY
  • Tillamook Family Counseling Center
  • 503.842.8201 www.tfcc.org
  • Jeff Taylor, LCSW, PG Counselor
  • free, confidential information and services for
  • the problem gambler and/or
  • others negatively impacted by her or his gambling

23
MORE HELP IN TILLAMOOK COUNTY
  • Gamblers Anonymous (GA)
  • For a schedule of regular meetings, call
  • Tillamook Serenity Club
  • 5012 Third Street, Tillamook
  • 503-842-5054
  • 503-842-5813

24
WHAT CAN WE SEE? What can we do?
  • .

25
Adult Problem Gambler in Oregon
  • ? Problem gamblers in Oregon 76,000 (estimate)
  • ? On entering problem gambling services
  • Average age 45 years old
  • Average income over 32,000 per year
  • Average gambling debt more than 33,000
  • ? Equally likely to be male or female

26
Signs that a customer may have gambling problems
  • ? A marked difference between your customers
    reported expenditures and debt load.
  • ? Your customers bills are going unpaid even
    though, according to their income, they should be
    affordable.

27
Signs that a customer may have gambling problems,
continued
  • ? Your customers financial picture shows many
    credit card and/or ATM withdrawals multiple
    withdrawals at bars, restaurants, and casinos are
    signs of concern.
  • ? Your customer is showing an increase in
    requests for personal loans or debt
    consolidation.
  • ? You ask your customer about gambling, but he or
    she is vague about the amount of time and money
    spent gambling.

28
If you know a customer is gambling, ask
  • 1. Do you spend more money on gambling than you
    mean to?
  • 2. Do you spend more time gambling than you mean
    to?
  • 3. Do people in your family or your friends
    express concern about your gambling?
  • 4. Do you have concerns about your gambling?

29
IF THE ANSWER TO EVEN 1 OF THOSE 4 QUESTIONS IS
YES
  • Encourage your customer to learn more about the
    risks of gambling and how gambling can impact her
    or his financial picture.
  • Suggest that he or she speak to a professional
    (i.e., call the Oregon Problem Gambling Helpline
    or log on to the website.

30
Vulnerable Adult Financial Abuse
  • If your customer is elderly or because of
    disabilities is dependent on others for help with
    his or her finances, and if the customers
    finances are being compromised by a relative or
    other person with account access, it is
    considered vulnerable adult abuse and should be
    reported. The number for Oregon Adult Protective
    Services is in your telephone directory.

31
An employees problem gambling. . .
  • Usually, lost time and lost productivity
  • In extreme cases, theft, fraud, or embezzlement
  • Gambling may be going on during work hours,
    with the gambler using the workplace as a shield
    to hide problem gambling from family members.
    This puts managers and coworkers in the position
    of being a first line of defense to identify
    the problem gambler before he/she become
    desperate.

32
10 Workplace Signs of Problem Gambling
  • 1. Work performance deteriorates the person is
    preoccupied, has trouble concentrating, is absent
    from or late for meetings and misses assignment
    deadlines
  • 2. Frequent, unexplained absences or
    disappearances from work
  • 3. Eager to organize and participate in betting
    opportunities

33
10 Workplace Signs of Problem Gambling, continued
  • 4. Pay is requested in lieu of vacation large
    blocks of vacation time arent used
  • 5. Frequently borrows money, argues with
    coworkers about money that is owed
  • 6. Complains about mounting debts
  • 7. Excessive use of the telephone and Internet
    for personal matters

34
10 Workplace Signs of Problem Gambling, continued
  • 8. Experiences mood swings, often related to
    winning and losing streaks
  • 9. Credit card or loan bills are mailed to work
    rather than home
  • 10. Increasingly spends more time gambling during
    lunch hours and coffee breaks
  • Of course, these may signs of problems other than
    a gambling problem. Dont accuse or label the
    person. There are better things you can do. . .

35
What your organization can do
  • ? Awareness training Supervisors and employees
    need to be able to recognize the signs of
    gambling problems and know how to respond.
  • ? Policy statements Incorporate the topic of
    gambling into relevant policies such as Internet
    use, phone use, and disallowed activities during
    work hours.

36
What your organization can do, continued
  • ? Use your Employee Assistance Program Check
    with your EAP to be sure it routinely screens for
    problem gambling and is aware of Oregons free
    treatment.
  • ? Make information available about the Problem
    Gambling Helpline 877-MYLIMIT or
    1877mylimit.org. Brochures and posters are
    available free by calling 503-945-9703. Help is
    available 24 hours a day, seven days a week and
    is open to family members whether or not the
    gambler is involved.

37
What your organization can do, continued
  • ? Make financial counseling available It is
    important that financial counseling be made
    available to employees who are in a fiscal
    crisis.
  • ? Monitor the money stream Some occupations
    involve direct contact with money in other
    occupations money can be moved. These
    occupations might be considered high-risk for the
    problem gambler a monitoring system can protect
    employee and employer.

38
Did you know. . .?
  • Unlike treatment for other addictions, problem
    gambling counseling involves direct intervention
    on the customers financial situation. It is
    common to remove fund access for these customers
    and place it in the hands of a spouse or other
    responsible person.

39
Developing a relationship with real
  • Through services offered by a problem gambling
    counselor, the problem gambler can develop a
    relationship with real money again, because
    part of the problem with problem gambling is that
    when compulsively gambling, money loses its real
    meaning.

40
What do we want to see?
  • .

41
The practice of responsible gambling
  • TEN RULES OF RESPONSIBLE GAMBLING
  • 1. If you choose to gamble, do so for
    entertainment purposes
  • - If your gambling is no longer an enjoyable
    activity then ask yourself why you are still
    playing?
  • 2. Treat the money you lose as the cost of your
    entertainment
  • - Treat any winnings as a bonus.

42
10 RULES OF RESPONSIBLE GAMBLING, continued.
  • 3. Set a dollar limit and stick to it
  • - Decide before you go not only what you can
    afford to lose, but how much you want to spend.
    Do not change your mind after losing.
  • 4. Set a time limit and stick to it
  • - Decide how much of your time you want to
    allow for gambling. Leave when you reach the time
    limit whether you are winning or losing.

43
10 RULES OF RESPONSIBLE GAMBLING, continued.
  • 5. Expect to lose
  • - The odds are that you will lose. Accept loss
    as part of the game.
  • 6. Make it a private rule not to gamble on credit
  • - Do not borrow money to gamble.
  • 7. Create balance in your life
  • - Gambling should not interfere with or
    substitute for friends, family, work or other
    worthwhile activities.

44
10 RULES OF RESPONSIBLE GAMBLING, continued.
  • 8. Avoid chasing lost money
  • - The more you try to recoup your losses the
    larger your losses will be.
  • 9. Dont gamble as a way to cope with emotional
    or physical pain
  • - Gambling for reasons other than
    entertainment can lead to problems.

45
10 RULES OF RESPONSIBLE GAMBLING, continued.
  • 10. Become educated about the warning signs of
    problem gambling
  • - The more you know, the better choices you
    can make.

46
March is Problem Gambling Awareness Month
  • Learn about problem gambling.
  • Share what you learn with others.
  • Visit this national problem gambling awareness
    website
  • www.NPGAW.org

47
Listen for local public service announcements,
read articles in local papers -- keep learning
and sharing.
  • Headlight Herald, April 14, 2010
  • . GUEST COMMENTARY _
    .
  • There is help for problem gambling
  • BY FRANK HANNA-WILLIAMS
  • Gambling is a popular activity in
    Tillamook County. The term gambling is defined as
    betting money or anything else of value on an
    event with an uncertain outcome. It can make an
    activity more interesting or fun. It can also
    lead to serious financial, emotional and social
    problems. Everyone is at risk.
  • Estimates in Oregon are that 76,000
    adults are problem gamblers, with males and
    females equally likely to have gambling problems.
  • Those who use problem gambling services
    in Oregon are, on average, age 45, and have an
    annual income of 30,000 and a gambling debt of
    33,000. . . . Help is available. . . Frank
    Hanna-Williams is Executive Director of

  • Tillamook Family Counseling Center

48
THANK YOU!
  • Check out the free downloadable
  • problem gambling prevention
  • resources at www.tfcc.org
  • Slideshow What financial institutions need to
    know...
  • Pre-/Post-Survey Answers
  • Handouts
  • Myths Facts
  • Rules of Responsible Gambling
  • Articles
  • Brochure
  • Mary Ann Dearborn, LCSW
  • Problem Gambling Prevention Coordinator
  • for Tillamook County
  • MaryAnnDearborn_at_gmail.com
  • Tillamook Family Counseling Center
  • 906 Main Ave - Tillamook, OR 97141
  • 503.842.8201 www.tfcc.org
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