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The Use of ICT Indicators for Monitoring ICT Development:

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The Use of ICT Indicators for Monitoring ICT Development: Thailand Experiences presented by Chadamas Thuvasethakul NECTEC Thailand Why do we need ICT indicators? – PowerPoint PPT presentation

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Title: The Use of ICT Indicators for Monitoring ICT Development:


1
The Use of ICT Indicators for Monitoring ICT
Development  Thailand Experiences
presented byChadamas ThuvasethakulNECTECTha
iland
2
Why do we need ICT indicators?
  • The need to have information/indeces to monitor
    the progress of ICT Master Plan implementation
  • The need to have indeces that are conformed to
    international standards to compare and benchmark
    with others (such as GCI, NRI, DAI etc.)
  • The need to unify ICT indicators which have been
    scatterred so that they can be used in policy
    decision making on a continual basis (Prime
    Ministers initiative on the Operation Center
    PMOC, MOC, DOC)
  • GCI Global Competitiveness Index (World
    Economic Forum) NRI Network Readiness Index
    (World Economic Forum)DAI Digital Access Index
    (International Telecommunication Union)

3
What kinds of indicators are we looking for to
assess the Information Society ?
  • Internationally-harmonized
  • Statistical / measurement tools that are
  • Simple to use
  • Broadly cover diverse environment
  • Sufficiently balanced (i.e., covers
    social/economic, supply side/demand side, etc.)
  • Sensitive enough to reflect differences between
    societies

4
UNCTAD 2002
Strategy Divide between Developed and Developing
Countries
  1. Basic Telecommunications
  2. Basic Access to the Internet
  3. Human Capacity Building
  4. Affordable Access Devices (PCs, PDA)
  5. National ICT Policy and Plan
  6. Threat of Liberalization
  7. Appropriate Software (Legal, compact, low cost)
  8. Local Language enabled on Computers
  9. Creation of Local Contents
  10. Portal Sites
  11. e-Government -- Government Facilitation
  12. Standards in manufacturing, safety, health
  13. IT-Laws (e-Transaction, e-Signature, Computer
    Crime, Data Protection, anti-spam)
  14. Security -- Information/System/Network
  15. Authentication and Certification, PKI
  16. Broadband Access (Corporate, home)
  17. IT-Manpower development
  18. Regional Networking Collaboration
  19. Opportunities from Liberalization and
    Regionalization

Concerns of developing countries and
LDC Concerns of developed countries And
industrial leaders
Introducing A Spectrum of 25 e-Strategies
5
A fully developed Information Society
0
100
Source UNCTADE-Commerce and Development Report
2003
6
A highly developed I.S.
0
100
Source UNCTADE-Commerce and Development Report
2003
7
A developing society
0
100
Source UNCTADE-Commerce and Development Report
2003
8
Analyzing WSIS Plan of Actions - Indicators
9
WSIS Plan of Actions - Indicators
  • Top strategies in the plan
  • Basic Access to the Internet (21)
  • Human Capacity Building (19)
  • IT Manpower Development (19)
  • Security (13)
  • Opportunities from Liberalization and
    Regionalization (12)

10
UNCTAD 2002
Strategy Divide between Developed and Developing
Countries
  1. Basic Telecommunications
  2. Basic Access to the Internet
  3. Human Capacity Building
  4. Affordable Access Devices (PCs, PDA)
  5. National ICT Policy and Plan
  6. Threat of Liberalization
  7. Appropriate Software (Legal, compact, low cost)
  8. Local Language enabled on Computers
  9. Creation of Local Contents
  10. Portal Sites
  11. e-Government -- Government Facilitation
  12. Standards in manufacturing, safety, health
  13. IT-Laws (e-Transaction, e-Signature, Computer
    Crime, Data Protection, anti-spam)
  14. Security -- Information/System/Network
  15. Authentication and Certification, PKI
  16. Broadband Access (Corporate, home)
  17. IT-Manpower development
  18. Regional Networking Collaboration
  19. Opportunities from Liberalization and
    Regionalization

Concerns of developing countries and
LDC Concerns of developed countries And
industrial leaders
21
19
19
13
12
11
National NeedsMonitoring the progress ofICT
Master Plan implementation
12
Strategies in the ICT Master Plan

4. Raise potential infrastructure for future
Competitiveness
7. E-Government
??????
1. Promotionof Thai ICT Industry
6. ICT for SMEs
2. ICT for better Quality of Life
5. Develop entrepreneurships towards export
expansion
13
Indicators to Assess Overall Success of the
Master Plan
  • (1) Index of the ICT contribution to the economy
    e. g. ICT Growth, Employment
  • (2) Index of the competitiveness of the
    country's ICT industry such as ratio of ICT
    expenditures to GDP, share of Thai software
    industry in the world market
  • (3) Index of role of ICT in community development
    e.g. value of local content, amount of local
    traffic in relation to total Internet access, the
    increase in Thai-content Web pages
  • (4) Index of role of ICT in human resource
    development such as the use of e-learning, and
    availability of ICT tools and experts in both
    formal and non-formal education

14
Strategy 1 Promotion of Thai ICT Industry
  • Number of qualified researchers, software
    developers, and certified professional developers
  • Total value of government IT projects in which
    Thai entrepreneurs are involved
  • Government's IT budget (for both hardware and
    software)
  • Expansion of software market in the country
  • Total value of exported software
  • Total value of exported ICT products
  • Ratio of domestic software development and
    open-source software systems to total value of
    software market in each year
  • Increase in number of software developers and
    market capitalization
  • Decrease in imported software
  • Etc.

(Examples for other strategies, consult chapter
7, ICT Master Plan)
15
Unified ICT Indicators Project
  • Has the objective to develop a comprehensive ICT
    indicators database that allow for an assessment
    of the countrys progress on many aspects of the
    information society. The project also aims to
    set up a systematic mechanism in collecting,
    analyzing, and disseminating a core list of ICT
    indicators on a continual basis.
  • These indicators to be put on-line at MICT
    Operations Center and the Prime Minister
    Operations Center, to help in policy decision
    process

16
Making Indicators available
  • A working team - partnership between NECTEC,
    Ministry of Science and Technology and NSO,
    Ministry of Information and Communication
    Technology since August 2003.
  • Collaboration with others including -National
    Economic and Social Development Board, Ministry
    of Education, TOT Corporation, CAT Telecom etc.

17
Methodologies
  • Review existing lists of ICT indicators, such as,
    OECD, ASEAN e-readiness, UNCTAD, ICT Master Plan,
    etc..
  • Holding consultative sessions.. 133 are
    identified to be included in the core list
  • 133 indicators divided into 9 categories

18
Methodologies (2)
  • 9 categories
  • ICT human resources (30)
  • ICT Market (28)
  • Internet (22)
  • ICT use in the government (20)
  • Telecommunications (10)
  • E-Commerce (9)
  • ICT RD and patents (7)
  • General macroeconomic indeces (6)
  • Broadcasting (1)

19
Methodologies (3)
  • Of 133 indicators, 94 has clear definition, or
    can assume a proxy/proxies for that particular
    indicator, whereas 39 does not have either clear
    definition, available indeces, and agengies that
    are responsible
  • Of 94, only 63 has data available or can
    reasonable assume proxy/proxies

20
Making Indicators available
  • Staged approach
  • Start with the existing data
  • Add data which can be derived or calculated from
    existing data
  • Conduct new surveys for the indicators which we
    have never collected before (started in 2001,
    full scale in 2004)
  • Further research for suitable indicators and
    methodology

21
Thailand ICT Indicators 2003-2004
Thailand ICT Indicator Series I(October 2003)
Thailand ICT Indicator 2005(February 2005)
ICT UptakeThailand in the Information
Age(July 2004)
Presented ICT indicators in 9 areas
presented ICT indicators in 9 areas
1. Telecommunications 2. Internet 3.
Broadcasting 4. e-Commerce 5. ICT Market/Industry
6. ICT Human Resource 7. ICT in Government
Sector 8. RD Patents 9. Regulatory Framework
1. Telecommunications 2. Internet 3.
Broadcasting 4. e-Commerce 5. ICT Market/Industry
6. ICT Human Resource 7. ICT in Government
Sector 8. R D 9. Computer Usage
22
Data/Information Contributions Received
Government
Private
  • NSO
  • NESDB
  • BOT
  • Dept. of Business Trade, Min. of Commerce
  • Office of the Comptroller General
  • National Research Council of Thailand
  • Ministry of Education
  • NECTEC
  • TOT
  • CAT Telecom
  • SET
  • ATCI
  • ATSI
  • ISP
  • The Information Network Association
  • Business Software Alliance (BSA)

23
International Cooperation on ICT Indicators
NECTEC has cooperated with the Center of the
International Cooperation for Computerization
(CICC), Japan to organize The Third Asian Forum
for Information Technology (October 2004)
24
ASEAN Core List of ICT Indicators
  • Thailand has been active in cooperation within
    ASEAN under ASEAN TelMin/TelSOM to develop a core
    list of ICT indicators (already endorsed by
    TelMIN) as follows
  • Infrastucture (13, 2)
  • Trade (5, 0)
  • Qualifications (5, 1)
  • The ICT sector (11, 4)
  • Businesss readiness and use of ICT (12, 2)
  • E-Government (12, 4)
  • Households and individuals readiness and use of
    ICT (4, 5)
  • Use of ICTs in schools (0, 2)
  • Patents (0, 3)
  • Total approx. 62 core indicators and 23 suppl.
    indicators

25
Challenges Lessons Learned
  • Data availability scattered data in various
    agencies, differing frequency, differing
    definitions ? consultation and consensus needed
    to develop a common understanding
  • Need to increase awareness and recognition of the
    importance of ICT indicators ? have to convince
    them that some can be used as their KPI
    measures..top-down endorsement at the
    policy-level may also be needed

26
Challenges Lessons Learned
  • Need to increase awareness and recognition of the
    importance of ICT indicators among general public
    and industry so that they are willing to
    cooperate in the process to develop the
    indicators
  • Determining the core list is an essential step in
    order to capture a full coverage of ICT
    development within the country. Each indicator
    should have a clear purpose and relate to
    information needed for policy decision
  • Capacity building of personnel as well as
    international collaboration remains the key in
    this endeavor.

27
Future Plan
  • Study to conceptualize and collect indicators to
    monitor the impact of ICT to the economy, e.g.,
  • Contribution of value added in the ICT sector to
    total business sector value added
  • Contribution of employment in the ICT sector to
    total business sector employment
  • Contribution of production value in the ICT
    sector to total business sector production value
  • Contribution of revenue in the ICT sector to
    total business sector revenue
  • Growth of revenue in the ICT sector,
  • Etc.

28
Thank Youchadamas_at_nectec.or.th
29
Selected Indicators
30
?????????????
(Diffusion)
Computer
Mobilephone
??
Internet
ICTs
TV Radio
31
Percentage of Households with Television/Radio
32
Number of Fixed Lines per 100 Inhabitants
(1999-2004)
33
Number of Fixed Lines per 100 Inhabitants by
Location (1999-2004)
Lines
Year
34
Number of Mobile Phone Users (2000-2004)
35
Percentage of Households with Computers
(2001-2004)
36
Internet Penetration by Location (2001-2004)
37
Number of Internet Users (1998-2004)
38
?????????
(Usage)
e-Government
e-Commerce
e-Education
39
Percentage of Establishments with ICTs by Size
(2003)
40
Percentage of Business Establishments with
Internet Access by Economic Activities (2003)
of establishments
41
??????????????????
HR and RD
42
ICT Workforce (2001-2003)
43
RD Personnel in ICT Field (1996-2001)
44
e-Commerce Transaction Value (2003)
45
Government Budget on Computer Equipment(1998-2004
)
46
Number of Government Web Sites by Type of Online
Services (2004)
47
Government e-Auction by Value (2002-2004)
48
ICT RD Researchers by Sector (2001)
49
National RD Expenditures (1991-2001)
50
Distribution of ICT RD Expenditures by
Sector(1996-2001)
51
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  • ??????????????????????????????????????
  • ??????????????????????????????????????
  • ??????????????????????????? ????????
    ???????????????????????????????
  • ????????????????????????????????????? ICT
  • ??????????????/?????? ????????????????????????????
    ???????????

52
???????????????????
  • ???????????????????? ?????????????????????????????
    ?????????????????????????????????????? ICT
  • ?????????????????????????????????????????????????
  • ???????????????????????????????????????????
  • ????????????????????????????????????????
    ???????????????????????????????????????????????

53
???????????????????????????????/????????????? ICT
  • ???...
  • ??????????????????????????????????????????????????
    ??? ?????? ???????????????
  • ???????????? ?????????????????????????????????????
    ????????? ??????????????????????????? ICT
  • ???????????????????????????????????????
    ????????????????????????/???????????????
    ??????????????????????????
  • ???????????????????????
  • ?????????????????????????????????????????????

54
????????????????????????????????????????www.nect
ec.or.th/pld/
- Thailand ICT Indicators 2005-
????????????????????????????????????????????????
?? 2543-2547- ICT Uptake 2004 Thailand in the
Information Age- Thailand ICT Indicators Series
I (2003-2004)
55
WSIS Plan of Action Indicators
  • Basic Telecommunications (4)
  • -          Teledensity
  • -          Number of ICT backbone providers
  • -          Full capacity of backbone system of
    data transmission
  • -          Traffic level (Gbps) at peak times
    that each Internet Exchange Points can support

56
WSIS Plan of Action Indicators
  • Basic Access to the Internet (21)
  • -          Number of computer users by gender,
    age, education, income
  • -          Number of Internet users by gender,
    age, education, income
  • -          Number of households with a computer
  • -          Number of households with Internet
    access
  • -          Number of public Internet access
  • -          Number of districts with telecenter
  • -          Number of district with Websites
  • -          Number of communities that can apply
    ICT to their local economy
  • -          High-speed Internet access penetration
  • -          Number of PCs in rural areas
  • -          Number of local communities with
    Websites
  • -          Expenditure on research and
    development in ICT infrastructure and
    applications
  • -          Number of schools with computer and
    Internet access
  • -          Number of schools with Websites
  • -          Number of students per computer
  • -          Average number of connected computers
    in each school
  • -          Number of schools with ICT
    implementation plan

57
WSIS Plan of Action Indicators
  • Affordable Access Devices (5)
  • -          Number of locally assembled lower-cost
    PCs
  • -          Ratio of locally assembled PCs usage
  • -          Expenditure on research and
    development in affordable ICT equipment
  • -          Presence of research on non-text based
    computer interfaces
  • -          Expenditure on research and
    development in ICT accessibility for
    disadvantaged groups

58
WSIS Plan of Action - Indicators
  • Human Capacity Building (19)
  • -          Number of ICT based lessons in the
    curriculum relative to the overall curriculum
    time for the subject
  • -          Percentage of educational content
    covered by ICT based instructional materials
  • -          Number of ICT training courses for
    teachers
  • -          Number of teachers with IT access and
    utilizing IT as educational tools
  • -          Number of ICT related curriculums in
    universities
  • -          Percentage of ICT management courses
  • -          Number of schools with Websites
    produced by students
  • -          Number of students who demonstrate
    only basic ICT skills
  • -          Number of students who demonstrate
    advanced ICT skills
  • -          Number of hours per week for ICT-aided
    instruction
  • -          Number of people receiving ICT
    training courses from the Ministry of Labor
  • -          Number of online courses
  • -          Number of ICT related curriculum for
    distance learning
  • -          Number of workers who graduated from
    ICT distance learning programmes
  • -          Number of universities that have ICT
    programmes link with international educational
    institutions
  • -          Number of ICT training course with
    international cooperation
  • -          Number of volunteer programmes on ICT
    training
  • -          Number of ICT related
    Train-the-trainer programmes

59
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    ??????????????????????????????"
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