Title: Delivering holistic technology solutions and services for business excellence
1Delivering holistic technology solutions and
services for business excellence
2ITAbode
ITAbode provides technology solutions and
services We address business and operational
needs by our integrated software solutions We
provide world-class and end-to-end solutions in a
cost effective manner We are headquartered in
Bangalore, India. Our client centric approach,
quality consciousness, continuous improvements
has enabled us to create more value to our
customers.
3About Us
4About Us Company Overview
Company Overview ITAbode provides state of the
art solutions for you to realize the benefits of
technology led business transformations.
5About Us What we do?
What We do ? Provide technology solutions to
manage your business successfully in todays
complex business environment. Support your
business and operational needs by our software
solutions resulting from the perfect combination
of domain knowledge, technological expertise,
quality procedures and service levels.
6About Us How we do it?
How we do it ? Committed to quality and always
strive to exceed our clients expectations. Solut
ions are backed by years of experience in diverse
business areas and technology domains helping you
achieve best results. Project management team
has sound experience in managing project
executions. Well-defined process exists to
handle changes, risks, issues escalations,
reporting, resolution and knowledge
management. A very flexible and varied
engagement options to our Clients depending on
the size, nature and length of the
projects. Delivery model covers On-site,
Offshore and VPN support. Adopting the best
practices from industry standards.
7About Us Vision Mission
Vision Mission Vision To empower businesses
through innovative technology solutions, services
and consulting. Mission To become the trusted
business partner for our clients, by providing
world-class, innovative and cost effective IT
solutions and services. We strive hard in all our
engagements to ensure our actions are in unison
with your visions.
8About Us Business Philosophy
Business Philosophy To be a client centric
organization To be a quality conscious
organization To institutionalize learning and
foster continuous improvements To empower our
professionals who are the core of our business
and be committed to the professional and personal
development of our people, To be a good
corporate citizen To be an organization
believing in team work
9Our Services
10Our Services ITAbodes Service Practices
ITAbodes Service practice includes, Application
development Application Maintenance Data
Migration Services Information Management
System Software Product Design
Development Strategic Sourcing
11Our Services Domain Expertise
Domain Expertise Industry Practices
Include Distribution and Logistics Education E-
learning Financial Services Healthcare Hospital
ity Industry
Industrial Automation Manufacturing Real
Estate Retail Software products Travel
Transport
12Our Services Application Development
Application Development At ITAbode we have the
expertise, experience and skilled resources to
develop and maintain software applications
meeting our clients needs, budget and schedule.
Being a client centric organization has helped
us better understand our clients requirements
and provide solutions around their requirement
rather than focusing on specific technology. We
follow the best practices and industry standards
such as ISO 9001 and our Smart Project
management methodology gives certainty in all
engagements
13Our Services Application Development
Our Application Development Methodology Covers
the Various Development Needs Namely New
Application development Existing application
enhancement Application consolidation Applicatio
n migration Application Re-engineering
14Our Services Application Development
Our Software Development Practice Includes
Development of. Client / Server
Applications Web-based Applications Enterprise
Business Solutions Systems Software Embedded
Systems
15Our Services Application Development
Our Advantages Expertise in diverse
platform Design and Development Expertise Usage
of tools and techniques Quality Management
Systems
16Our Services Application Development
Application Development Java Technologies Progra
mming languages JSP 1.1, JavaScript, Servlets,
EJBs, JDBC, JavaMail 1.2, JNDI, RMI, Java
security, Struts, Hibernate Application servers
Apache Tomcat, Jboss, Jrun, Weblogic Databases M
YSQL, SQL Server, Oracle and Post GreSQL
17Our Services Application Development
Application Development Microsoft
Technologies Programming languages VB .Net, VC
Sharp .Net, VC .Net, ADO .Net, ASP .Net,
Visual Studio 6.0 components. Application
servers IIS Reporting Tool Crystal
reports Version Control Visual source
safe Databases MYSQL, SQL Server, Oracle, DBF
and MS Access.
18Our Services Application Development
Application Development System Side
Project Programming languages C, C,
FoxPro Databases Oracle, SQL Server, Access,
PostGRE SQL.. Operating System Windows, DOS,
Linux and Solaris
19Our Services Application Development
Application Development and Maintenance Lamp Pro
gramming languages Linux, Apache, MYSQL, PHP
based applications
20Our Services Application Development
Application Development Web Enabled
Applications B2B, B2C, P2P, C2C, e-learning,
Shopping carts, Real Estate Portals, travel
agency, transport, e-business sites with payment
gateway, hotel industry sites, tourism and
extended ERP. Business Applications Campus
Application Hospital management
system CRM Distribution software Point of sale
software. Technology Applications System
Development using C, C and System Integration
21Our Services Application Maintenance
Application Maintenance At ITAbode has a well
defined and time tested and proven application
maintenance process which allows effective
capture, reporting, resolution of maintenance
requests. The process enables us to support a
distributed delivery environment wherein multiple
organizations share work responsibilities.
22Our Services Application Maintenance
Application Maintenance Increased quality of
services through continuous improvements
Reduction in TCO (Total Cost of
Ownership) Increase in productivity Faster turn
around time Improvement in application
stability Reduction in support costs
23Our Services Application Maintenance
Application Maintenance Application maintenance
activities at ITAbode are bound by SLA framework
with critical service level and quality process
and result measures which includes Application
Maintenance Productivity Schedule
Compliance Maintenance Scope Management Budget
adherence Project Status Delivered Product
Quality
24Our Services Application Maintenance
Application Maintenance We have 3 levels of
Application Maintenance namely Level 1 - Product
Support Level 2 - Application Support Level 3 -
Application Enhancement
25Our Services Application Maintenance
Application Maintenance Depending on our client
needs the engagement plans are drawn. All
activities and deliverables are clearly stated.
Support Level Support Name Activities Deliverables
Level 1 Application Usage Support User Support Change Management, Configuration Control Quality control Release coordination Release Management Documentation User creation and management Technical support Training Application usage reports SQA Reports Change Logs Staging Testing Audit Report Error Monitor Reports Release Notes User Manual Software Engineering Documents
26Our Services Application Maintenance
Application Maintenance
Support Level Support Name Activities Deliverables
Level 2 Application Support Defect fixes Minor Enhancements Code Clarity Enhancement Release packages Test Logs
Level 3 Application Enhancement Support Major Enhancements Regression Testing New Tools Creation Porting Release Code Test Logs Metrics
27Our Services Application Maintenance
Measuring Deliverable
Support Schedule Productivity Quality
L1 -Application Usage Support Response Time Support Calls/ Month Satisfaction Survey
L2 -Application Support Turnaround Time Defect Fixes/ Month Refactor Line of Code/Month Rejected Bugfix/100
L3 -Application Enhancement Support Schedule Variance Function points/month Post release defects
28Our Services Data Migration Services
Measuring Deliverable
As businesses make strategic decisions about new
application platforms, it is imperative that any
change not cause disruption to the business. A
well articulated and well resourced data
migration plan is very critical to mitigating
risk, preventing delays and avoiding disruptions
of operations. Our team at ITAbode approaches
every migration activity from the business
perspective and work closely with the users to
understand the blue print and fine tune the data
to the new environment.
29Our Services Data Migration Services
Our Methodology
We recognize that no two migrations are
identical. So our 5- Step methodology allows for
maximum flexibility to meet each clients
individual requirements. The various Stages
are Assessment, Planning and Design Set up of
Staging Server and Database Data Import,
Mapping, Transformation and Conversion Validation
Testing, Training Documentation
30Our Services Data Migration Services
Our Methodology
31Our Services Information Management System
Information Management System
ITAbodes Information Management Services enable
organizations to gain insights from excess of
information in multiple structured and
unstructured formats leading to informed
decision-making, regulatory compliance and
business effectiveness. ITAbodes information
services includes Content Management
Services Enterprise Information Portal Services
32Our Services Information Management System
Content Management Services
The need to make content traceable, secure and
auditable is very important for the business
continuity and corporate governance. The
content management system serves as a platform to
manage content from various enterprise
application systems namely Enterprise Resource
Planning (ERP), Customer Relationship Management
(CRM) and enterprise portals. ITAbode and its
professionals can help you leverage enterprise
knowledge assets for business competitive
advantage by structuring the information for easy
access and retrieval. We will manage the entire
lifecycle of the content and implement a robust
and comprehensive solution.
33Our Services Information Management System
Enterprise Information Portal Services
Enterprise information portal services enables
your organization to have an enterprise-wide
presentation tier infrastructure unified with
components for presentation, personalization,
identity management, search and collaboration,
conveying contextual information. Our Enterprise
information portal services include Strategy
development Architecture development Strategic
audit Taxonomy consulting
Migration strategy and planning UI
design Product evaluation Configuration and
customization
34Our Services Product Design Development
Product Design Development
ITAbodes product design and development services
ensure all your imaginations are transformed into
better products. Why ITAbode? ITAbodes
experience and skilled workforce brings about the
triple benefits of reduction in cost, development
time and lowering risks.
35Our Services Product Design Development
Significant benefits include Reduction in time
to market Reduction in total cost of
ownership A product meeting your exact
imagination coupled with out terms valuable
insights keeping in view of the business adds
that little bit extra in making your products
extraordinary Upsizing and downsizing We
provide flexibility in operations by scaling up
the team in times of need and downsize the team
during times of lesser requirement, thereby help
to achieve peak productivity and mitigate
risk Business focus Our ability to align our
processes to ensure that all our actions are in
consensus with your business objectives ensures
the products are built up keep in view of the
requirements, business focus and the end user in
mind
36Our Services Product Design Development
Product Design Development ITAbodes product
design and development services encompass all the
phases of product life cycle from concept to
design to develop to testing to release to
support.
Concept to Realization
37Our Services Product Design Development
Software Design DevelopmentFeasibility Des
ign Development Testing Release Support
Product RedevelopmentRedevelopment and
Reengineering Feature Addition Performance
and Reliability Improvement Feature
Enhancements
38Our Services Strategic Sourcing
Strategic Sourcing Strategic Sourcing is a core
activity in purchasing and supply management It
is a complex commercial process requiring
extensive knowledge and competence. It can be
defined as satisfying business needs from
markets via the proactive and planned analysis of
supply markets and the selection of suppliers
with the objective of delivering solutions to
meet pre-determined and agreed business needs.
39Our Services Strategic Sourcing
Strategic Sourcing We provide IT Staff
Augmentation services of international / Global
Standard. ITAbode works like a supply chain
processing center of IT talent to fulfill your
organizational need through complete customer
satisfaction. ITAbode could be an ideal choice
for all your IT Staff Augmentation Strategic
Sourcing Plans. Advantage Quick Ramp
Up1 Robust Screening Process Stability
Reliability Assurance
40Solutions
41ITAbodes Solutions
Solutions Online Support System E-Commerce
Solution Smartcard Based Solutions
42Project Management Methodology
Extremely successful and highly evolved, each
individual phase of our methodology is executed
with attention to specific tasks and milestones
for on-time delivery.
43Quality
44Quality
Quality is an integral part of our commitment to
world-class products and services. We at ITAbode
are dedicated to continuous process improvements.
Our Quality processes cover every aspect of ISO
9001. We have well defined processes that cover
the entire Project Life Cycle to ensure that we
meet our customers requirements and achieve
continuous improvements
45Quality
Our well developed quality processes
include, Business Development Corrective and
Preventive Action Document and Data
control Human Resource and Training Internal
Quality Audit Maintenance and Support Metrics Pee
r Review Project Closure Project
Management Project Management Review Quality
Management Review Quality Records Software
Configuration Management Purchase Administration
Finance
46Why ITAbode ?
47Why ITAbode ?
Why ITAbode Our Promise Our promise to our
clients is to provide best in class, reliable and
Cost Effective IT solutions and services with
superior quality Multiple Engagement Models. We
offer a very flexible and varied engagement
options to our Clients depending on the size,
nature and length of the projects. Our delivery
model covers On-site, Offshore and VPN
support. Project Management expertise. Our
project management team has sound experience in
managing project executions. A well-defined
process exists to handle changes, risks, issues
escalations, reporting, resolution and Knowledge
management. Quality. We follow rigorous quality
processes that are on lines with ISO 9001. This
ensures that our products and services conform to
highest quality.
48Indicative Client List
49indicative Client List
Sunex Solutions, USA Moneela Inc,
Australia Suprawin Technologies Ltd, India
GenesisFT, India Larry Williams Institute,
UK Dwaraka, India Prosperity Living,
Norway Khanate, India CDAT Software, USA ASL
India, India Portofino Training Academy,
USA ELCA, India
50Contact Us
51Contact Us
ITAbode Empowering businesses through
innovative technology solutions, services and
consulting.
USA 90, Lyon Street, St. Paul, MN
55106, USA Contact Numbers US Tel 1-651 691
4333 1-651 274 1815
INDIA 1365, 2nd Floor, Sarakki
Gate, Kanakapura Main Road, JP Nagar, Bangalore -
560078. Contact Numbers India Tel 91-80-2654
3202 Fax 91-80-2654 3205 Email
info_at_itabode.com Website www.itabode.com
52Thank You