20 Questions: Consumer Health Resources

1
20 Questions Consumer Health Resources
2
Using this software
3
Is this a good consumer health site?

• The following criteria for evaluating consumer
  health web pages are used by the Consumer and
  Patient Health Information Section, Medical
  Library Association

Credibility Sponsorship/authorship Content Audience Interactivity Disclaimers Currency Disclosure Purpose Links Design

The Consumer and Patient Health Information
Section (CAPHIS) of MLA evaluates web sites based
on the following criteria credibility,
sponsorship/authorship, content, audience,
currency, disclosure, purpose, links, design,
interactivity, and disclaimers. http//caphis.mlan
et.org/
4
Consumer Health Questions Best Practices

• Determine why the person needs the information
• Be aware of the person asking the question
• Get as much information as possible
• Always check terms in a medical dictionary
• Do NOT provide a diagnosis!
• Do not interpret medical information
• Do not give medical advice, opinion, or make
  recommendations

5
Best Practices

• Provide the most complete information needed to
  answer the persons specific request
• Consider a referral

From the University of Connecticut Health Center,
Guidelines for Providing Medical Information to
Consumers http//library.uchc.edu/departm/hnet/g
uidelines.html
6
Question One

• Can you help me find a resource that evaluates
  the quality of care at nursing homes in my area?
• http//www.medicare.gov

7
Question Two

• Is there conclusive evidence that echinacea is
  an effective immune system stimulator?
• Healthfinder (NIH)
• http//www.healthfinder.gov
• Drug Interaction Checker
• http//www.drugdigest.org/wps/portal/ddigest
• Fact Sheets on Dietary Supplements
• http//dietary-supplements.info.nih.gov/Health_Inf
  ormation/Information_About_Individual_Dietary_Supp
  lements.aspx

8
Question Three

• Im extremely allergic to peanuts/peanut oil. I
  understand that there are beauty products out
  there that contain some peanut oil. Is there any
  way I can find out what those products are so I
  can avoid them?
• Household Products Database (HHS)
• http//householdproducts.nlm.nih.gov/index.htm

9
Question Four

• While working with a Spanish speaking patron and
  her small child, you are able to hear terrores
  nocturnos-- Night TerrorsYou would like to be
  able to help with some information in
  Spanishwhere should you go?
• http//familydoctor.org/online/famdocen/home.html

10
Question Five

• Im a nursing studentI need some articles and
  FAST on hand washing vs. using hand sanitizer in
  hospital settingsdo you know of anywhere online
  to get free full text from good journals?
• PubMed Central
• http//www.ncbi.nlm.nih.gov/pmc/

11
Question Six

• Wow! I just saw this fantastic infomercialI can
  cleanse my whole body with detox foot pads! I was
  just wondering if you thought this was a good
  idea, or maybe had some info on how well these
  things work before I dial the 1-800 number.
• DeviceWatch
• http//www.devicewatch.org/
• QuackWatch
• http//www.quackwatch.org/

12
Question Seven

• Thank you so muchIm so glad you kept me from
  buying those detox pads. Where can I go to find
  more information on protecting myself as a
  consumer when it comes to health devices, diet
  ads, etc?
• Federal Trade CommissiongtConsumer
  ProtectiongtDiet, Health, and Fitness
• http//www.ftc.gov/bcp/consumer.shtm

13
Question Eight

• Im a new dad, and it can be a real struggle to
  keep up with whats going on with recalls on
  products that could effect the health and safety
  of my child. Is there a place I can go to find
  information about recalls on toys, appliances,
  food, clothes and other items I might need to
  replace?
• Consumer Product Safety Commission, Consumer
  Safety (Products)
• http//www.cpsc.gov/index.html
• U.S. Food and Drug Adminstration (Food recalls)
• http//www.fda.gov/opacom/7alerts.HTML
• NHSTA (Automobile) Recalls
• http//www-odi.nhtsa.dot.gov/cars/problems/recalls
  /recallsearch.cfm

14
Question Nine

• Just in case of an emergency, Id like the
  number for the Poison Help Hotline. Is there a
  directory of numbers specifically for health
  issues/organizations?
• National Health Information Center, Toll Free
  Numbers
• http//www.health.gov/nhic/pubs/2013tollfreenumber
  s/tollfreenumbers1.htm

15
Question 10

• My kids are so rough and rowdythey are
  constantly getting cuts, scrapes, and sometimes
  worse. Is there a good, general first aid guide I
  can use online?
• MayoClinic.com-First Aid Guide
• http//www.mayoclinic.com/health/FirstAidIndex/Fir
  stAidIndex
• First Aid Kit Contents GuideAmerican Red Cross
• http//www.redcross.org/prepare/location/home-fami
  ly/get-kit/anatomy

16
Question 11

• I recently discovered an article titled Study
  You can chew gum and get well at same time in my
  local newspaper. Is this article tying chewing
  gum to faster recovery times in colon surgery
  patients valid?
• Health News Review
• http//www.healthnewsreview.org/

17
Question 12

• I just moved herecan you suggest a good guide
  to local physicians and hospitals?
• American Medical Association, Physician Finder
• http//webapps.ama-assn.org/doctorfinder/home.html
  
• Department of Health and Human Services, Hospital
  Compare
• http//www.hospitalcompare.hhs.gov/

18
Question 13

• Im always encountering a wide range of health
  statistics in the news media. Where can I verify
  and more fully explore these stats?
• U.S. Health StatisticsNational Center for Health
  Statistics
• http//www.cdc.gov/nchs/
• Worldwide Health StatisticsUnited Nations, World
  Health Organization Statistical Information
  System
• http//www.who.int/whosis/en/

19
Questions 14-20 The Best Consumer Health
Resources

• In questions 14-20, we will explore sites from
  the CAPHIS/Medical Library Association
• Top 100 Health Web Sites you can Trust
• The complete list can be found here
• http//caphis.mlanet.org/consumer/index.html

20
Question 14

• We are expecting a child I have a family
  history of asthma. Will we have to find a new
  home for our cat?
• Asthma and Allergy Foundation of America
• http//www.aafa.org/

21
Question 15

• Due to family history and other factors, and
  even though Im only 35, Id like to know more
  about prostate cancer.
• Healthfinder
• http//www.healthfinder.gov/

22
Question 16

• I saw a news report recently about using statins
  in children. What is a statin? Where can I find
  more information about this?
• MedlinePlus
• http//medlineplus.gov/

23
Question 17

• My company recently purchased an older building
  that has at least a small quantity of asbestos in
  it. Where can I find information about asbestos
  in the workplace including guidelines,
  regulations, and safety information?
• Centers for Disease Control and
  PreventionWorkplace Safety
• http//www.cdc.gov/

24
Question 18

• My doctor says I need to make some lifestyle
  changes to avoid high blood pressure. She gave me
  lots of stuff to read, but Im curious about
  reading more information online. Can you point me
  in the right direction?
• Mayo Clinic
• http//www.mayoclinic.com

25
Question 19

• Im writing a paper on antiretroviral drugs used
  in the treatment of HIV. Is there a place with a
  good summary listing of these drugs, what they
  do, and how they are used?
• HIV InSite
• http//hivinsite.ucsf.edu/

26
Question 20

• Im trying to get a better understanding of some
  of the terminology my dads oncologist used in a
  recent visitcan you point me to a resource that
  might help?
• National Cancer Institute
• http//www.cancer.gov/

27
Thank You for Attending!

• Questions?
• Professional Development
• 1.800.999.8558
• Ext 4916
• Web lyrasis.org

• Email russell.palmer_at_lyrasis.org