Quality policy

1
Quality policy
The priority of our company in the matter of
Quality is to continuously improve customers
satisfaction through constant progress and
mastery of the quality of our products and
services, and this, at the lowest cost. The
Quality System Management is one of the primary
tools for achieving this objective. Procedures
and instructions described in the Quality System
Management specify the process used to achieve
this goal throughout the organization. Management
reviews, periodically conducted, can clarify and
develop the quality policy, defining goals and
measuring their achievement, particularly in
measuring customer satisfaction and costs of non
quality. The management agrees to supply
products that are in full compliance with all
applicable regulatory requirements The management
agrees to provide the organization with all
necessary resources to efficiently lead the
Quality Policy and the achievement of established
objectives. Quality is each and everyone's
problem at all levels and in all activity areas
of the company. Bernard ZanellaDirecteur
général