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Title: Cascade

February 2013 Monthly briefing to keep you up to
date with news from across the council
In this issue
  • Everyones equal talking about equality
  • View from the top MyView in depth
  • If youre ill and off work what to do
  • When youre the new boy or girl new employee
  • Latest developments in improvement
  • Looking Local council on TV

Everyones equal Talking about equality
Equality matters
Equality Questionnaire We will be issuing an
Equality Questionnaire to all employees soon, so
that we can update the equality information held
in our HR system on an individual basis. Taking
part is voluntary, but we would encourage all
employees to complete and return their updated
questionnaire this will help Argyll and Bute
Council to comply with the Equality and Diversity
Act. Any information that employees provide
will be stored confidentially and will only be
used for equality monitoring.
Employee Equality Forum We would like to hear
from volunteers who are interested in being part
of our Employee Equality Forum. The forum will
review relevant policies, Equality Impact
Assessments and consider equality issues. We
would welcome volunteers from those groups
protected under the Equality Act (2010) age,
sex, disability, gender reassignment, marriage
and civil partnership, pregnancy and maternity,
race, religion or belief and sexual orientation.
View from the top MyView in depth
  • MyView is the HR and Payroll self service system
    which is used by Argyll and Bute Council
    employees and managers.
  • MyView supports our objective of making processes
    more efficient and streamlined.
  • Self service means employees and managers can
    access, update and submit information about
    themselves and their teams.
  • As we change the way we pay our staff the
    Rationalisation of Pay Frequencies those
    employees who have had access to MyView since
    January 2012 (monthly and fortnightly
    office-based staff, not Education) will no longer
    receive paper payslips from April 2013 and should
    log on to MyView as soon as possible.

  • We began the rollout of MyView to all council
    employees in January 2013.
  • MyView enables staff to view their payslips
    online and submit travel/subsistence expense
  • We will give each department details of their Go
    Live time and employees will be invited to come
    along to road shows to find out more.
  • Employees will be given login details and a link
    to access MyView before going live. You will be
    asked to set security questions to make sure that
    your details remain secure.
  • Please note that login security is extremely case
    sensitive remember how and what details you
    have entered.

Rollout plan for MyView
Rollout Plan for My View   Go Live Date
Chief Executives Unit (Strategic Finance) and Customer Services (Governance and Law) for fortnightly/monthly paid employees only   23/01/2013  
Development and Infrastructure (for fortnightly/monthly employees only)   NB weekly and remaining fortnightly paid will be invited at a later date 28/01/2013  
Community Services (for fortnightly/monthly employees only NB weekly, remaining fortnightly and Education employees will be invited at a later date 18/02/2013  
Customer Services Facility Services (fortnightly paid employees) 25/02/2013
  Education and remaining weekly/fortnightly paid employees will be invited to attend training sessions between April and August 2013 and will be approached in due course.   Education and remaining weekly/fortnightly paid employees will be invited to attend training sessions between April and August 2013 and will be approached in due course.
MyView - car details
  • If you claim mileage it is your responsibility to
    ensure that your car insurance covers you for
    business travel.
  • Once you have access to claim expenses on My View
    (please see rollout plan) you will need to check
    that your car registration details are up to
    date. To do this you will need to access the
    module Travel Expenses
  • Click on Create a new Claim
  • Scroll down to Car Mileage VATable
  • Enter a date within the calendar
  • Your car details will now show under the
    Vehicle section
  • You can only set up one vehicle against your
    record - this should be the main vehicle you use
    to claim mileage on. Should you use any other
    vehicle please ensure that you have the
    appropriate business insurance cover.
  • Email for further

MyView - car details
  • If your details are incorrect (for example, wrong
    car registration) or if you have never provided
    car details you should email travelclaims_at_argyll-b as soon as possible indicating the
  • Employee Number
  • Car registration
  • Make and model
  • Petrol or diesel
  • CC of car (size of engine)
  • You can still make a claim if your car details on
    the system are incorrect. However we would
    encourage you to ensure your details are up to
  • If you are still having problems or if you have
    recently changed your post and are having trouble
    submitting a claim, please email

If youre ill and off work what to do
Reporting sickness absence Absence Line
  • You must call the Absence Line on your first day
    of sickness and call back when you have returned
    to work to close off your absence.  Should your
    work require to be covered by another member of
    staff then please ensure your line manager is
    contacted direct as soon as possible.  They will
    then report your absence on your behalf.
  • The Absence Line telephone number is 01546 605
    513 (press 1).
  • The line is open from 7am until 5pm Monday to
    Friday.  Add this number to your mobile now so
    you can find it when you need it.
  • When you call you will need to give your name and
    ideally your employee number.
  • To find out more about the Absence Line service
    please look
  • on the Hub.

Reporting sickness absence
  • On returning to work you should ensure you call
    the Absence Line to close off your absence.
  • You should also complete a Self Certification
    form and pass to your line manager as soon as
  • Your line manager will then undertake a Return to
    Work Interview (RTWI) with you.
  • If you have hit a trigger within the Maximising
    Attendance Policy and Procedures your manager
    will decide if it is appropriate to proceed to an
    attendance review meeting.
  • For further information please see the Sickness
    and Absence section on the Hub

When youre the new boy or girl Induction
process for new employees
New induction process
  • A new induction process has been developed and is
    now available on the Hub for immediate use.
  • This will provide more a more structured and
    effective integration and development process for
    new recruits.
  • It will also enable managers to support and
    develop the skills of new staff appropriately
    within a defined framework.
  • The process will also provide the opportunity to
    review and monitor the development and
    achievement of new staff and to address any
    concerns at an early stage.

Induction - role for managers
  • It is the line managers responsibility to ensure
    that new employees are aware of what is expected
    of them in their job and how they fit in with the
    councils aims and objectives.
  • It is also the role of the line manager to ensure
    the employee is supported through the learning
    and development process and this is underpinned
    by the Induction process.
  • The new and revised induction process puts into
    place an induction programme over a six-month
    period, with four reviews taking place on day 1,
    week 1, week 6 and week 26.
  • The new revised forms outline the essential
    information required for new employees and can be
    tailored for individual posts or
  • departments to include additional

Where can I find more information?
  • Information on the induction process is available
    in the MyHR section on The Hub and includes
    copies of the forms to be completed at each stage
    of the process. http//
  • Information is also available from the HR Advice
    Line email
  • or telephone
    01546 605513

Latest developments in improvement
Workforce Development
  • An update on the work of part of the Improvement
    and Organisational Development team
  • New PRD (Performance Review and Development)
  • Annual driving licence and insurance check
  • Future courses planned
  • Argyll and Bute Manager
  • SVQ centre

Responding to the employee survey (see December
  • Employee survey showed dissatisfaction with
  • regularly receiving constructive feedback
  • work contribution being recognised by line
  • having agreed development and training needs with
    a line manager
  • poor performance being dealt with effectively
  • The new Performance Review and Development
    process will help to tackle these concerns and
    improve the way we work

Performance Review and Development
  • The new PRD process will replace the old PDR
    process from April 2013
  • The new process focuses on the development you
    need to do your job, whether that relates to your
    team or service plan, your job description or the
    councils core competencies
  • Training on the new PRD process will be delivered
    by Improvement and Organisational Development in
    two-hour sessions face-to-face from April 2013
    and an e-learning course will provide a handy
  • The new PRD process will be completed using an
    online system to reduce paperwork

Annual driving licence and insurance check
  • Following a recent audit review it was agreed
    that departments should ensure that staff who
    undertake business travel using their own vehicle
    on behalf of the council have a valid driving
    licence and appropriate insurance cover.
  • At the annual performance review meeting managers
    are requested to carry out a driving licence and
    vehicle insurance check of all employees.
  • Whether you are using the old PDR or the new PRD
    process you must make sure that you complete the
    annual driving licence and insurance check
  • Forms are available on the Hub here

Future courses planned
  • January March 2013
  • Equality and diversity
  • Managing stress
  • Minute taking
  • Plain English
  • Bullying and harassment
  • PRINCE2 Foundation and Practitioner
  • Presentation skills
  • Train the Trainer
  • Speed writing
  • SharePoint
  • IT Microsoft Office
  • Time management
  • Report writing
  • Assertiveness
  • We are arranging courses in response to training
    requests from PDRs/PRDs
  • If you have requested this through your PDR you
    will automatically receive details from
  • Keep an eye on the Hub for the latest news

Argyll and Bute Manager
  • As part of the ongoing redesign of the
    organisation, were committed to supporting
    change by enhancing employee skills, competencies
    and knowledge
  • The Argyll and Bute Manager programme is part of
    this work and, in line with the councils
    competency framework,
  • aims to
  • Ensure that managers have the required knowledge
    and skills to work in accordance with and deliver
    essential policies and procedures
  • Develop leadership capacity and behaviours to
    support managers and their teams to be resilient
    and sustain high levels of performance

Argyll and Bute Manager
  • The Argyll and Bute Manager programme was piloted
    in May/June 2012 with good feedback so far.
  • Weve procured face-to-face courses to be
    delivered as part of the programme including
  • Communication and Coaching for Managers
  • Maximising Attendance, Managing Disciplinary
    Processes and Recruitment and Selection
  • Leadership Development
  • We will be working closely with the training
    providers over the coming weeks in order to
    launch the programme and will keep managers
    updated on developments

SVQ centre
  • The council operates a centre for SVQs in health
    and social care
  • The SVQ centre has had a very positive report
    from the External Verifier for its first year of
  • The induction pack for new assessors and the
    centres processes for assessing candidates were
    found to be excellent.
  • For further information about SVQs in health and
    social care, contact LearningandDevelopment_at_argyl

Looking Local Argyll and Bute Council on TV
Argyll and Bute Council launches Looking Local
  • On Tuesday 26th November, Argyll and Bute Council
    launched a new, free digital TV and smartphone
    information service called Argyll and Bute
    Looking Local.
  • Looking Local is a national public sector
    provider used by over 150 local authorities to
    deliver content from the councils website for
    viewing through Sky TV, Virgin TV, smartphones
    and Nintendo Wii games consoles linked to

Argyll and Bute Council Looking Local
  • As it is an interactive service it is not
    available on standard Freeview set top boxes but
    will shortly be available on the new national
    Freeview service YouView.
  • This new service is part of the councils ongoing
    commitment to improving customer service by
    increasing the ways in which customers can
    contact the council.
  • Argyll and Bute Looking Local is being trialled
    for a year and is paid for by ring-fenced
    Scottish Government funding for customer service

What can you view on Looking Local?
  • Latest council news (live feed from website)
  • Latest service disruptions information (live feed
    from website)
  • Over 400 pages of content from the councils
    website including top tasks such as
  • School term dates
  • Leisure centre opening times
  • Contact details for your local Councillor
  • Log service requests including
  • Report potholes
  • Report street lighting faults
  • Request Library item renewals
  • Request Bins
  • Access content from national services like
  • JobCentre Plus
  • NHS24
  • Transport Direct

How do you view Looking Local?
  • Go to Channel 539
  • Press the red button
  • Select Scotland
  • Select Argyll Bute

Enter in your browser
  • Go to Channel 233
  • Press the red button

If you have any questions or feedback regarding
the Argyll and Bute Council Looking Local
service, or if there is any more content you
would like added to it, please contact the
Customer Management Project Team
Bob Miller - Project Manager Jamie Robertson -
Project Assistant 01546 604026 01586
555202 jamie.robe
Feedback, comments and content
For further information please visit
Its good to talk! Tell us if you have something
for Cascade
  • Keep in touch!
  • Argyll and Bute Councils communications team is
    here to help you and now each council service
    has been allocated a communications officer to
    work alongside
  • Development and Infrastructure Lindsey Ingram
    (01546 604105)
  • Community Services Sheila Faichney (01546
  • Customer Services Aileen McNicol (01546
  • Email -
  • Over the coming months, well be getting to know
    your service better and while most people may
    know us from dealing with reactive press
    enquiries, we are also keen to hear about the
    good news stories in your service and teams.
  • We can help in lots of different ways. Do you
    have a brochure or leaflet to produce? Some
    material to write? A photo opportunity? Contact
    the communications team for support with all this
    and more.

  • Got something for Cascade?
  • Cascade is normally issued to managers on the
    first Friday of the month, and goes live on The
    Hub one week later.
  • If you have anything for future issues of Cascade
    please send it to the communications team at
  • or contact Aileen McNicol on 01546 604103.
    Cascade depends on your contributions, and were
    happy to help with layout, content and
    presentation if you wish.
  • The next Cascade is due for issue early in March.
  • If you have anything youd like included, please
    send it by Friday 22 February. We can help with
    formatting and creating slides dont hesitate
    to call if you would like some assistance with
    this or any other communications
  • issue.