The Development of Performance Measures for a small After-School program serving South Asian Youth in New York City - PowerPoint PPT Presentation

Loading...

PPT – The Development of Performance Measures for a small After-School program serving South Asian Youth in New York City PowerPoint presentation | free to download - id: 5afc6c-ZWY4Y



Loading


The Adobe Flash plugin is needed to view this content

Get the plugin now

View by Category
About This Presentation
Title:

The Development of Performance Measures for a small After-School program serving South Asian Youth in New York City

Description:

Title: The Development of Performance Measures for a small After-School program serving South Asian Youth in New York City Author: Columbia University – PowerPoint PPT presentation

Number of Views:94
Avg rating:3.0/5.0
Slides: 17
Provided by: Colum6
Learn more at: http://www.invalsi.it
Category:

less

Write a Comment
User Comments (0)
Transcript and Presenter's Notes

Title: The Development of Performance Measures for a small After-School program serving South Asian Youth in New York City


1
The Development of Performance Measures for a
small After-School program serving South Asian
Youth in New York City
  • Swati Desai, Ph.D.
  • Rockefeller Institute of Government, S.U.N.Y.
    Albany, NY
  • Presented at INVALSI/APPAM Conference, Rome,
    Oct 3-5

2
Why Performance Measurement System in
Not-for-profit Organization?
  • Performance Measures are necessary to provide
    better services, innovate more rapidly and
    innovate costs more responsibly.
  • In doing so, the organization eventually
    demonstrates the impact of its programs and
    attracts additional resources.

3
Five Important steps that creates successful
Performance Measurement system
  • Leadership Commitment
  • Data- driven decision making culture
  • Support of outside experts to improve internal
    capacity
  • Designated position to manage performance
    measurement system
  • Dynamic System, Change the system as organization
    changes.

4
SAYA!
  • Through academic , leadership. Sports, arts and
    counseling programs, South Asian Youth Action
    (SAYA!) presents youth with the possibility to
    expand their horizons and realize their dreams.
  • SAYA! provides these services in two boroughs of
    New York City, Brooklyn and Queens.

5
NEED
  • Of all Metropolitan areas in US, New York
    metropolitan area has the largest South Asian
    population.
  • In NYC, one out of 20 youth is South Asian and
    the proportion of South Asian Youth to Non-South
    Asian youth is growing
  • In the borough of Queens, one out of 8 Youth is
    South Asian. Borough of Brooklyn is home to 19
    of South Asian Youth
  • One out of 4 South Asian Youth is foreign born
    and almost all of their parent are foreign born.

6
NEED
  • Over one quarter of NYC South Asian Youth are
    poor and more than half of NYC South Asian youth
    are low income.
  • In Queens and Brooklyn where most of South Asian
    youth reside, South Asian Youth are poorer than
    all youth.
  • A large proportion of this youth come from the
    family of low wage workers.

7
SAYA!
  • Last year, under new leadership, SAYA! went
    through a strategic planning exercise. As a
    result of this workshop with staff and the board
    members, SAYA! developed a more defined mission
    statement and developed short term, medium term
    and long term outcomes as shown in the attached
    Logic Model

8
(No Transcript)
9
  • SAYA! runs its programs in selected Queens and
    Brooklyn middle schools and high schools (3
    schools funded by NYCs Dept. of Youth and
    Community Development, the rest of programs
    funded by individual donors , foundations and
    some of the legislators)
  • SAYA! also runs its program in a religious
    institution (Queens Gurudwara)
  • And it also serves youth at its home base in
    Queens
  • SAYA! served 650 youth in 2011 and 2012, but over
    its 16 years of existence, over 7,000 youth were
    served by SAYA!

10
SAYAs Performance Measurement System
  • SISTA (SAYA Information System for Technical
    Assistance)
  • SISTA will focus on short term outcomes listed
    in the logic model
  • SISTA database resides into a Google-based SAYA!
    database.
  • SISTA is based on S.A.G.E. Cohort Program Model

11
Goals of the performance Measurement System
  • Track individual student progress
  • Measure results of each program
  • Empower students by engaging them in the
    Performance Measurement System
  • Greater degree of institutional accountability
  • More accurate information on students SAYA!
    serves
  • Facilitate grant writing and donor reporting

12
S.A.G.E.
  • Support Provide academic support to overcome
    challenges
  • Action Action-based learning in Desi Girls and
    Desi Mens Society, SIPS and Taking Action
    through Power Lunches, High Chais, Poetry
    Competitions
  • Guidance Provide guidance through Chalo College,
    SAYA!s college and career readiness program
  • Enrichment Develop team work, goal setting and
    increase self esteem through artistic expression,
    sports and wellness to supplement the academic
    work.

13
S.A.G.E.
  • S.A.G.E. is targeted and scalable model and is
    designed to work for a small cohort of 15-20
    youth over multiple years.
  • Multiple years participation develop healthy
    relationship with staff and provide
    individualized support to youth both academically
    and non-academically.
  • S.A.G.E. is implemented through SISTA in 9 out
    of 12 SAYA! locations

14
S.A.G.E. - SISTA
  • Data for the performance system is collected
    through the following elements
  • Class Roasters
  • Attendance Sheets
  • Program mid-point Youth check-in provides
    feedback to instructors about youths progress
    and makes instructors aware of personal issues
  • Weekly Facilitator Program Debrief Collects
    weekly feedback for continuous improvement
  • Individual youth survey at the beginning and the
    end of the semester- Measure the impact of
    programs on youths development and well-being
  • Facilitator Feedback Form Facilitator receive
    feedback on their performance

15
Preliminary Results
  • In 2011-12, SAYA! served 183 youth at the
    Elmhurst center who participated in more than one
    activity. 361 youth participated in the
    school-based programs and 103 youth participated
    the Target Cohort Model in schools.
  • Currently the S.A.G.E. model is implemented in
    programs that use the Target Cohort Model.
  • Early results indicate that the average SAT score
    increased by 220 points.
  • All 47 youth who participated in College
    readiness 11 were accepted into college.
  • Pre and post youth survey showed that at the end
    of the program
  • youth had a better understanding of high school
    graduation requirement,
  • they have learned to manage their stress better
    and
  • have learned to relate with adults and their
    peers better

16
Keys to Success and Barriers to Implementation
  • SAYA! has been able to implement the performance
    measurement system because it has strong support
    of the leadership, the board, staff and youth.
  • For a small not-for-profit like SAYA!, it is hard
    to dedicate both financial and staff resources to
    the performance measurement system. There is a
    concern that it might take resources away from
    the service delivery and no separate funding is
    available to develop performance measurement
    system.
  • SAYA! is committed to the performance measurement
    system to monitor and manage the program
About PowerShow.com