Fundamentals of Management ESSENTIAL CONCEPTS AND APPLICATIONS -- Stephen P. Robbins

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Fundamentals of ManagementESSENTIAL CONCEPTS AND
APPLICATIONS-- Stephen P. Robbins David A.
Decenzo

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???????External Forces of Change
Competition ?????
Government Programs ????????
Technology ????
Economic Conditions ????
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Internal Operations
Internal Forces of Change ??? ????
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Impact of External Events
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•   2. Kurt Lewin??????
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The Calm Waters Metaphor
????? Lewins Three-Step Process
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A??B???

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Physiological
Stress Three General Symptoms
Psychological
Behavioral
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