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eGovernment Working Group

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Title: eGovernment Working Group


1
U.S. Department of Agriculture eGovernment Program
  • eGovernment Working Group
  • Electronic Customer Statement Release

March 10, 2004
2
Agenda
  • Welcome
  • Customer Statement Demonstration
  • QA and Next Steps

3
  • Customer Statement Overview

4
USDA Customer Statement
The computer has already taken its place next to
the plowshare and tractor as indispensable to
farmers. -Anne Veneman, Jan 12, 2004 Farm
Bureau Convention, Honolulu, HI
5
What is the Customer Statement?
  • Secretary Veneman on January 12th in her
    Remarks to The American Farm Bureau Federation
    85th Annual Conference described the Customer
    Statement as
  • "Another feature of my.USDA will put a whole
    range of USDA services and programs into a single
    report at the fingertips of individual farmers.
       "For instance, farmers will be able to view
    their contracts in various conservation programs,
    their payments under commodity programs and
    information on loans and crop insurance.   "Data
    can be cross-referenced with interactive maps of
    farm operations using geographic information
    systems, or what is commonly referred to as GIS
    technology with overlays for roads, soil types,
    water and other geographic features.   "Producer
    s will also have quick and easy access, in a
    single gateway, to the volumes of maps and
    geospatial data generated by USDA.

6
Veneman Launches eGOV Initiatives To Meet The
Needs Of USDA Customers - USDA Web site Gets New
Look
WASHINGTON, January 12, 2004 Agriculture
Secretary Ann M. Veneman today announced that
eGovernment initiatives would be a special focus
of the U.S. Department of Agriculture in 2004.
  • "Veneman said that beginning today, visitors to
    the USDA website, www.usda.gov, will begin to see
    a new design, which is the first phase in efforts
    to make the website a more powerful and improve
    access to USDA information and science.
  • The new look will be followed by improved
    functionality," Veneman said. "We will continue
    adding features for users, culminating in August
    with the launch of 'MyUSDA.gov' to provide a
    customized version of the USDA homepage for
    individual users based on their unique
    needs."Other features that users will see soon
    include a "customer statement." Customer
    statements will put a whole range of USDA
    services and programs into a single report at the
    fingertips of agricultural producers. For
    instance, farmers would be able to view their
    contracts in various conservation programs,
    payments under commodity programs and information
    on loans and crop insurance.Veneman said that
    farmers and ranchers will even be able to
    cross-reference that data with interactive maps
    of their operations using geographic information
    systems, or GIS, technology with overlays for
    roads, soil types, water and other geographic
    features. "Producers will have quick and easy
    access in a single gateway to the volumes and
    volumes of maps and geospatial data generated by
    USDA," Veneman said. "Instead of traveling to a
    county office, farmers and ranchers will be able
    to log on from a computer to apply for loan
    deficiency payments over the Internet. The goal
    is to provide integrated service around customer
    needs..

7
Goals--to provide integrated service around
customer needs
  • Integrate with my.USDA portal
  • Provides USDA customers One-Stop access to
    USDA program participation information their
    Bank Statement with USDA
  • Leverage USDA investment in eGovernment and
    support more efficient operations (uses
    eAuthenication User ID and password)
  • Provide quick and easy access to data from
    multiple USDA agencies in a single report
  • Look and Feel of new USDA.gov

8
Features of the Summary Statement
  • Address or contact information (USDA ID)
  • Farm Bill Conservation Contracts (limited number
    of programs) (FSA and NRCS)
  • Commodity Payments from FSA Data Warehouse (FSA)
  • Links to Conservation Plan data (NRCS)
  • Drill down capability for some components of
    Statement into contract and Payment Data
    warehouses
  • Address and contact information for Service
    Centers

9
Additional Features
  • Maps and Data link for simple interactive
    viewing of Ortho maps in Geospatial Data
    Warehouse
  • Conservation Plan Data from NRCSs National
    Conservation Planning Database
  • Farm Loan Data (FSA)
  • PDF Version of Customer Statement Report

10
Target Features for April-June (3rd Quarter)
Releases
  • User profile management
  • Customize content
  • Allow producer to grant access to other parties
    based on USDA ID
  • Crop Insurance Summary
  • Farm Bill Conservation Contracts (additional
    programs)
  • RESNOD Collection (pending approval)

11
Target Features for July-September (4rd Quarter)
Releases
  • Integrate with My.USDA.gov
  • Enhanced Maps and Data links
  • Integrated Tools such as Farm Loan Calculator
  • FSA Enhanced DOQs and Land Unit
  • More TBD

12
Customer Statement Spotlight on USDA Home Page
13
Customer Statement Home Page
In January, Agriculture Secretary Ann M. Veneman
today announced that e Government initiatives
would be a special focus of the U.S. Department
of Agriculture in 2004. The USDA Customer
Statement is part of this effort and brings to
the farmer un-precedented access to their
business activities with USDA 24 hours a day, 7
days a week. The Customer Statement, "will put a
whole range of USDA services and programs into a
single report at the fingertips of agricultural
producers. The Customer Statement allows
farmers to view (a) their participation and
application status in various conservation
programs, (b)payments associated with commodity
and conservation programs, (c)information on farm
loans and crop insurance, and (d) conservation
plan and land unit information. The Customer
Statement will be a focal point for providing
farm producers access to their USDA information
and facilitate doing online business with USDA.
New USDA Look and Feel
14
Customer Statement will be accessed using secure
login/password
In January, Agriculture Secretary Ann M. Veneman
today announced that e Government initiatives
would be a special focus of the U.S. Department
of Agriculture in 2004. The USDA Customer
Statement is part of this effort and brings to
the farmer un-precedented access to their
business activities with USDA 24 hours a day, 7
days a week. The Customer Statement, "will put a
whole range of USDA services and programs into a
single report at the fingertips of agricultural
producers. The Customer Statement allows
farmers to view (a) their participation and
application status in various conservation
programs, (b)payments associated with commodity
and conservation programs, (c)information on farm
loans and crop insurance, and (d) conservation
plan and land unit information. The Customer
Statement will be a focal point for providing
farm producers access to their USDA information
and facilitate doing online business with
USDA. In the future, Veneman said that farmers
and ranchers will even be able to cross-reference
that data with interactive maps of their
operations using geographic information systems,
or GIS, technology with overlays for roads, soil
types, water and other geographic features. New
features will be added to the Customer Statement
weekly as they are developed. Confidentiality
is a key feature of the Customer Statement. Just
link your bank, only you or someone your
authorize (using your USDA ID) will be able to
see your Statement and your business transactions
with USDA.
Customer uses eAuthentication login/password
15
Customer Statement (CS) Process Diagram
Customer
Service Center
Customer Statement and Agency Systems
Learns about Customer Statement from USDA Home
Page
Email Confirming Level 2 Account
Identity Checks Customer and activates Level 2
Account
Completes Online Level 2 eAuthenication request
for User Id and password
Customer Statement system issues USDA ID
Service Center links eAuth account to customer
database (ie SCIMS)
Goes to USDA Office for identity check
Email to Customer confirming account activation
Logs into Customer Statement from CS Home Page
USDA ID Database
FSA Payment Data Warehouse
Geospatial Data Warehouse
Sets up Customer Profile
NRCS POINTS Data Warehouse
Views Statement
FSA Farm Loans
16
Statement Components
  • Address and Contact Information
  • Conservation Contract Information
  • (ie EQIP, AMA, EQIP)
  • Account Summary of Payments
  • Crop Insurance
  • Land Unit Data
  • Customer Loans
  • Service Center Contacts

17
Customer Statement
  • Provides Conservation Program data
  • Contract amounts
  • Payments
  • Contract balances

18
Customer Statement (more)
  • Commodity and Conservation Payments (FSA Data
    Warehouse)

19
Customer Statement (more)
  • Conservation Plan Data
  • Farm Loan Program data

20
Maps and Data linked to Customer
  • Farm Map Data

21
USDA ID Business Cards
  • Contains User ID (License Plate Coding)
  • Facilitates exchange of USDA ID with offices,
    partners, Technical Service Providers for data
    tracking
  • Provides incentive to keep information current

USDA-id 437-FXB
Sandy Farmer
Sandy Farmer 123 Shady Lane Eden, ID
70523 907.721.1538 (day)
SFarmer_at_hotmail.con
22
Additional Maps and Data Features
August
March
March
2005
23
In August Customer Statement will leverage
My.USDA.gov Portal
August
24
(No Transcript)
25
USDA Customer
Agency Business Applications
Service Center
NASS
FS
ProTracts
Census
Natl Fire Plan
Customer Accessible Applications
State ID County ID
Cust ID
Forest ID
Timber
FSA W/H
Statistics
State ID County ID
SSN
Cust ID
Relationships
Statement Specs
STATEMENT MGR
Customer RSNOD
USDA ID USDA ID Rltn Type
USDA ID Agencies Programs
USDA ID Race(s) Gender Natl Origin Disability
Record Agencies and User Program Participation.
Store User Statement Customization
Statement Personalization
Agency User Databases
USDA Customer
NASS
FS
Service Center
RSNOD MGR
USDA ID
Customer
Customer
Customer
Business/Individual
USDA Customer Database
SCIMS NASS-Cust APHIS-Pharm WebCAAF
Cust ID
Cust ID
Cust ID
Updates and Access to RSNOD Data
Affiliate
Affiliate
Affiliate
USDA ID
Affil ID
Affil ID
Affil ID
Search Criteria
eAuth
eAuthID
26
USDA ID Business Cards
A License plate like coding of the USDA Customer
ID B,C,I optional information (Company Name,
slogan), D Customer name E,H,G Customer
declared contact information, F USDA provided
picture
B
USDA-id 437-FXB
Opt Card owner line 1
OPT card owner LINE 2
C
Sandy Farmer 123 Shady Lane Eden, ID
70523 907.721.1538 (day) Optional Line 3
A
D
E
H
SFarmer_at_hotmail.com
F
G
I
27
Agenda
  • Welcome
  • Customer Statement Demonstration
  • QA and Next Steps

28
Questions and Answers
29
Next Steps
  • New EGWG Schedule 2nd and 4th Wednesday of
    every month
  • Next EGWG Session
  • Date March 24, 2004.
  • Time 1100 AM 1200PM EST
  • Location S107
  • Topic Smart Choice Strategic Initiatives Update
  • eAuthentication - Release 2 Screens Review
    Meeting
  • Date Monday, March 22, 2004
  • Time 200 PM EST
  • Location S107
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