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Performance Review Meeting of SIRDs 23rd September, 2010 NASC Complex, PUSA, New Delhi

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Title: Performance Review Meeting of SIRDs 23rd September, 2010 NASC Complex, PUSA, New Delhi


1
Performance Review Meeting of SIRDs 23rd
September, 2010 NASC Complex, PUSA, New Delhi
  • Ministry of Rural Development
  • Government of India

2
Review Meeting of SIRDs
  1. Release of training funds recurring and
    non-recurring grants
  2. Training Vision Plan Lab to Land Initiative
    Implementation Status
  3. IEC activities Wall painting, wall newspapers,
    bus backs/tickets, advertisement in rural cinema
  4. National Quiz Programme nomination of
    participants for five episodes (Nov to March,
    2010-11)
  5. Design and Development of Sevottam Compliant
    Citizens Charter and Public Grievance Redress
    System in Blocks, Districts and States
  6. Training Website
  7. Next Meeting Date Venue, Calendar of meetings

3
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4
Benjamin Blooms Taxonomy of Learning
5
Kirkpatrick Model of Training Evaluation
6
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7
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8
National Quiz Programme
9
National Quiz Programme
  • Purpose Encouraging PRI representatives to
    acquire deeper knowledge and better understanding
    of RD schemes promoting dissemination of RD
    schemes through TV telecast of the programme.
  • Participation Four elected PRI representatives
    from one GP of each State/UT
  • Level National
  • Start Date 19th November, 2010
  • Organization
  • Question bank to be prepared by SIRDs
  • Award
  • One crore rupees (out of which 86 amount will be
    utilized as part of grants under ongoing RD
    schemes as preferred by the winner)

10
IEC activities
  • Nominations from five Gram Panchayats to be sent
    to the Ministry.
  • 200 multiple choice questions with answers on
    all schemes of Ministry of RD PR to be prepared
    and uploaded on website
  • Community radio, wall newspapers, wall
    paintings, bus backs, train tickets, CCTV on
    railway stations, rural cinema, lok panchayat,
  • Contribution of articles for grameen bharat
  • Distribution of grameen bharat in local language
    in GPs
  • Collection of materials for calendar
  • Film production for best practices identify
    locations

11
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12
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13
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14
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15
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16
Development of Sevottam Compliant Citizens
Charter Grievance Redress
  • Order of Cabinet Secretariat

17
Citizens Charter Expression of Government
Commitment to provide services
  • Vision sustainable and inclusive development in
    rural areas
  • Mission Mobilize Peoples Institutions, develop
    rural infrastructure, manage natural resources to
    produce marketable goods, develop human skills to
    produce high value services and market products
    for enhancing rural income
  • Stakeholders Consulted Line Departments, banks,
    PRIs, NGOs, etc.
  • Fix Charter Review Date

18
Citizens Charter What is to be done
  • Preparation of charter in consultation with
    recipients of services by identification of
    services and setting indicators, standards
  • Publication of Charter
  • Implementation, monitoring and review
  • Evaluation by third party questions to be asked

19
Two types of Services
  • Type 1
  • Type 2
  • Service delivered a given number of times during
    a period of time ( say, a month or a year)
    success indicator is frequency evaluation will
    be done on the basis of number of times service
    is delivered as per frequency which is committed
    in the Charter
  • Service delivered within a time period (say,
    within 15 days of receipt of request) success
    indicator is turnaround time evaluation will be
    done on the basis of deviation observed in
    turnaround time delay exceeding the committed
    time interval in the Charter

20
Charter Evaluation Format
Sl.No. Service Service Success Indicator Service Standard Unit Weight Data Source Excellent 100 Very Good 90 Good 80 Fair 70 Poor 60
1 Release of funds Release of funds Frequency Quarterly 0.50 Files / Registers / data base / records/MIS/Citizens/Clients
Turn around time 15 days 0.50 Files / Registers / data base / records/MIS/Citizens/Clients
2 Provision of training Provision of training Frequency Quarterly 0.20 Files / Registers / data base / records/MIS/Citizens/Clients
3 Monitoring Review Monitoring Review Frequency Review Meetings Quarterly 0.20 Files / Registers / data base / records/MIS/Citizens/Clients
Frequency Inspections Monthly 0.20 Files / Registers / data base / records/MIS/Citizens/Clients
4 Dissemination of information Dissemination of information Frequency Monthly 0.20 Files / Registers / data base / records/MIS/Citizens/Clients
Grievance Acknowledgment /Redress Time Grievance Acknowledgment /Redress Time Grievance Acknowledgment /Redress Time Grievance Acknowledgment /Redress Time Grievance Acknowledgment /Redress Time Files / Registers / data base / records/MIS/Citizens/Clients
No Response to Grievance Indicator Indicator Service Standard
1 Settlement of complaints Response Time Response Time 7 days
21
Set Service Standards
No. Main Services Indicator Service Standards
1 1a
1 1b
2 2a
2 2b
3 3a
3 3b





22
List expectations of recipients
No. Main Services Expectations from Service Recipients







23
Success Indicators to measure Services
Sl.No. Main Services No. Key Success Indicator
1 1a
1 1b
2 2a
2 2b
3 3a
3 3b
..
..


24
Describe RCs and field offices thereunder

Name of Ministry/Department
Name of RC
Name of Field Office
Key Functions of the Field Office
Where to find information about key services and service standards
Our role in facilitating the field office to set standards and deliver

25
Responsibility Center and Field Offices
  • Name of RC
  • Key Functions of RC
  • Role of Parent Office in facilitating the field
    office to set standards and deliver

26
Public Grievance System
  • System will include
  • Receipt
  • Redress
  • Prevention

27
Describe Grievance redress process
Name of Ministry/Department
Name/Type of Ofiice
Whom to contact Name, Designation, Contact No, Email address
Where to contact
How to contact
What to expect
Timeline for response acknowledgment (3 days) and redress (10 days)
28
Training Vision Plan Implementation
Presentation by States
29
Release of Funds for Training Vision Plan
Implementation
30
Recurring Grant to SIRDs In 2010-11
(. in lakhs) (. in lakhs) (. in lakhs) (. in lakhs)
Andhra Pradesh 72.74 Kerala 59.56
Arunachal Pradesh 50.49 Maharashtra 84.69
Assam 94.35 Meghalaya 69.12
Chhattisgarh 47.45 Mizoram 47.65
Goa 24.37 Orissa 14.72
Gujarat 44.42 Tamil Nadu 56.25
Haryana 48.23 Tripura 29.78
Himachal Pradesh 40.06 Uttarakhand 39.62
Karnataka 95.14 West Bengal 104.56
31
Recurring Grant to SIRDs In 2010-11(contd..)
  • Proposal not received from Bihar, Jammu
    Kashmir, Uttar Pradesh and Punjab
  • Proposal under examination Jharkhand and
    Nagaland
  • Clarification sought from

SIRD Information Sought
Madhya Pradesh Revised Utilization certificate, Appointment orders of the core faculty for the continuation of the term Copy of State budget allocation
Manipur Justification in respect of hike in salary of core faculty members
Rajasthan Utilization certificate in original
Sikkim Revised Utilization certificate in original
32
Physical Progress of SIRDs
S.No. Name of State 2010-11 2010-11
S.No. Name of State Training Programme Conducted Participants Attended
1 Andhra Pradesh 66 3241
2 Arunachal Pradesh 8 415
3 Assam Not Submitted  Not Submitted 
4 Bihar Not Submitted Not Submitted 
5 Chhattisgarh 709 25638
6 Goa 45 3060
7 Gujarat 53 1941
8 Haryana 57 1238
9 Himachal Pradesh 0 0
10 Jammu Kashmir 0 0
11 Jharkhand  Not Submitted  Not Submitted
12 Karnataka 161 8244
13 Kerala 118 3828
14 Madhya Pradesh 95 4199
33
Physical Progress of SIRDs
S.No. Name of State 2010-11 2010-11
S.No. Name of State Training Programme Conducted Participants Attended
15 Maharashtra 79 2874
16 Manipur 37 1528
17 Meghalaya 11 516
18 Mizoram 9 256
19 Nagaland Not Submitted   Not Submitted
20 Orissa 1025 38264
21 Punjab 18 616
22 Rajasthan  Not Submitted Not Submitted 
23 Sikkim 0 0
24 Tamil Nadu 31 702
25 Tripura 0 0
26 Uttrakhand 63 1492
27 Uttar Pradesh 27 848
28 West Bengal 71 1978
  Total 2683 100878
34
List of Documents required with the Proposals
  • Recurring Grant
  • Detail of expenditure incurred in previous year
    and estimated expenditure in the current
    financial year.
  • Details of core faculty members including
    appointment orders for the continuation of the
    term.
  • Utilization certificate of the Central grants for
    the recurring expenditure released last
    year/previous years in original duly stamped.
  • A copy of order of State matching share during
    previous year.
  • Achievements of Training conducted during last 2
    years and proposed during the current year (To be
    shown separately for campus off-campus
    programmes).
  • Details of sanctioned posts (category-wise).
  • Copy of creation/ continuation of the posts which
    are temporary for the current year.
  • Budget allocation by State for SIRD in the
    current financial year
  • Copy of the Training Calendar for Training
    Programmes during current year.
  • Bank account details.

35
List of Documents required with the Proposals
  • Non-Recurring Grant
  • Cost estimates Site Map Plans By the PWD or
    other Engg. Deptt. of the State Govt. concerned
    to be certified by the officer not below the rank
    of Executive Engineer.
  • Utilization certificate for the grants released
    earlier for the non-recurring expenditure.
  • Second and further instalment to be released
    after receipt of the following documents-
  • Utilization Certificate (a minimum of 75 of
    Central Grant released for construction work must
    be utilized)
  • Detailed Statement of Expenditure
  • Physical progress report of construction work
  • Photographs depicting progress of construction.

36
Review Meeting on 26th August, 2010 - Action to
be taken by SIRDs
  • Implementation of the Vision Plan of Training as
    communicated by MoRD to the States- Engaging
    private agencies.
  • Selection of Blocks for implementation of lab-to
    land initiative.
  • Arrangements to be made for conducting evaluation
    and audit of training programmes .
  • Preparation of Question Bank for Quiz
  • Use of ICT
  • Adoption of Andhra Model for constitution of
    Committees.
  • To send Photographs of good performing Panchayat
    Sarpanches for RD Calendar.

37
Governance for Growth with Equity
  • We also need to ensure that growth is widely
    spread so that its benefits, in terms of income
    and employment, are adequately shared by poor and
    weaker sections of our society especially the
    Scheduled Castes and the Scheduled Tribes, Other
    Backward Classes and the minorities. It must
    generate sufficient volumes of high quality
    employment to provide the means for uplift of
    large numbers of our population from the low
    income low quality occupations in which too many
    of them have been traditionally locked.
  • Honble Prime Minister
  • Foreword to the Eleventh Plan

38
Web of Opportunities
39
Growing Challenges
  • Union of 35 States UTs
  • 624 Districts, 6456 Blocks, 2.5 lakhs GPs, 9
    lakhs habitations
  • 17 crore rural families
  • 5.25 crore MGNREGA families in unskilled
    occupation
  • 22.09 crore BPL persons
  • 14 crore hectares cultivated area
  • 6 crore hectares irrigated
  • 4 crore hectares flood affected
  • Small Marginal Farmers
  • Operate 81 of holdings
  • Till 40 of farm land
  • Importer of sugar, edible oils and pulses
  • Increasing landlessness 10.7 crores workers
  • Left wing extremism
  • Ecological strain
  • declining water table
  • forest cover below national norm
  • Green house effect

40
Vision for Lab to Land Initiative The Vision
of Lab-to-Land Initiative is to demonstrate full
achievement of objectives of all schemes of rural
sector (agriculture, watershed, environment,
income generation, employment, infrastructure,
health, education, sanitation, drinking water,
electrification, etc.)to ensure sustainable and
inclusive development of rural areas
41
Methodology
  1. Intensive and short term hand holding support
    (through focused IEC, training, monitoring
    evaluation ) to select Districts, Blocks, Gram
    Panchayats, Community Organizations, Banks and
    Line Departments to adopt best practices and
    innovations to achieve outcomes under various
    programmes in rural sector
  2. Mobilization of community by building up a cadre
    of Trained and Committed Community Resource
    Persons
  3. To strengthen rural enterprises and
    entrepreneurship through SHG federations,
    cooperatives, progressive individuals
  4. To demonstrate programme results strong
    peoples institutions, increase in land
    productivity, underground water resources,
    household incomes, bank credit, production of
    fruits, vegetables, milk meat, eggs and fish.
  5. Demonstration in select block and dissemination
    by District Administration in other Blocks
  6. Four Blocks-Districts to be taken up in a year

42
The Game Plan
SHGs, Users Associations, Pani Panchayats,
JFMCs, Peoples Action Groups, Youth Clubs,
Mahila Mandals, Vigilance Monitoring
Committees, Social Audit Groups, Mothers
Associations, co-operatives, etc
Land, Water, Forests, Livestock, Fisheries
Forge linkages with Technology providers,
Suppliers, Buyers, Banks, Warehouses, Dealers,
Transporters, Media, Government
Fight social evils untouchability, alcoholism,
illiteracy, casteism, gender bias, naxalism,
crime against women, communalism, corruption
43
The Road Map
  • Develop Performance Agreements with
    Districts/Blocks that specify Objectives
    simple, achievable, measurable, motivating,
    suitable, flexible, acceptable, understandable
  • Actions to be taken
  • Monthly Targets
  • Build implementation control mechanism core
    groups at State / District /Block level, review
    of milestones, thrust areas, scheduling of
    activities
  • Reward Performance prizes, foreign visits,
    national recognition
  • Take the Learning Forward District
    Administration spreads the methods in other
    blocks

44
Strategy for Mobilization SHGs, NGOs CRPs
45
Performance Measurement
Sl. No. Objective or Key Result Area Actions Success Indicator with unit 2008-09 2009-10 2010-11 (Target) 2011-12 (Target)


Actuals of 2008-09 2009-10 Targets of 2010-11 2011-12 Actuals of 2008-09 2009-10 Targets of 2010-11 2011-12 Actuals of 2008-09 2009-10 Targets of 2010-11 2011-12 Actuals of 2008-09 2009-10 Targets of 2010-11 2011-12 Actuals of 2008-09 2009-10 Targets of 2010-11 2011-12 Actuals of 2008-09 2009-10 Targets of 2010-11 2011-12 Actuals of 2008-09 2009-10 Targets of 2010-11 2011-12 Actuals of 2008-09 2009-10 Targets of 2010-11 2011-12
Illustrations of filled up proforma is given in
next few slides
46
Objectives Actions Success Indicators Target Achievement
Build Peoples Institutions Awareness generation and orientation of people for affirmative action No of village level orientation meetings and gram sabhas organized No of community resource persons identified, trained and deployed for affirmative action
Build Peoples Institutions Organization of Groups to fight social evils No of groups organized (SHGs, Federations, VMCs, Peoples Action Group, Volunteers, etc.)
Build Peoples Institutions Organization of Groups to fight social evils Reduction in deviant behaviour (please specify type)
Build Peoples Institutions Develop planning, organizing, audit, and leadership ability among people No of persons trained in implementation of RD / PR schemes, organization of gram sabhas, micro-level planning, bookkeeping, measurement of MGNREGA works, records maintenance, social audit, natural resources management, application of new technology, marketing of products, e-commerce and e-government.
Build Peoples Institutions Develop planning, organizing, audit, and leadership ability among people No of villages with development plans completed using PRA and ICT
Build Peoples Institutions Develop planning, organizing, audit, and leadership ability among people No of projects implemented for infrastructure development (roads, drinking water, watershed development, land development, irrigation, afforestation, flood protection, e-learning centers, etc.)
Build Peoples Institutions Develop planning, organizing, audit, and leadership ability among people No of beneficiaries assisted under IAY, NSAP, SGSY, NRLM, small marginal farmers under MGNREGA, UID project, etc.
47
Objectives Actions Success Indicators Target Achievement
Manage Natural Resources Develop land resources Area where soil fertility increased
Manage Natural Resources Develop land resources Increase in cultivated area
Manage Natural Resources Develop land resources Area treated under soil conservation measures
Manage Natural Resources Develop land resources No of farmers reporting application of organic manure, vermicompost, nadep, or non-chemical control of pests
Manage Natural Resources Develop water resources No of water bodies rejuvenated
Manage Natural Resources Develop water resources Increase in underground water table
Manage Natural Resources Develop water resources No of new water bodies created
Manage Natural Resources Develop water resources Cultivated area brought under irrigation
Manage Natural Resources Develop water resources Water area under fisheries
Manage Natural Resources Develop Forests Area brought under biomass conservation
Manage Natural Resources Develop Forests Area under afforestation
Manage Natural Resources Develop livestock fisheries No of new breeds of poultry birds
Manage Natural Resources Develop livestock fisheries No of new breeds of dairy animals
Manage Natural Resources Develop livestock fisheries No of new breeds of pigs
Manage Natural Resources Develop livestock fisheries No of fish fries stocked
48
Objectives Actions Success Indicators Target Achievement
Develop infrastructure and market products and skills Construct roads and bridges Length of surfaced roads
Develop infrastructure and market products and skills Construct roads and bridges No of bridges and culverts taken up and completed
Develop infrastructure and market products and skills Provide electricity supply No of domestic electric connection provided
Develop infrastructure and market products and skills Provide electricity supply No of cases in which alternative energy technologies applied (solar energy, bio-gas, etc.)
Develop infrastructure and market products and skills Provide Housing with sanitation No of houses taken up and constructed
Develop infrastructure and market products and skills Provide Housing with sanitation No of individual latrines provided
Develop infrastructure and market products and skills Provide Housing with sanitation Amount mobilized from Banks for house construction
Develop infrastructure and market products and skills Provide safe drinking water No of new hand pumps provided
Develop infrastructure and market products and skills Provide safe drinking water No of ground level reservoirs built
Develop infrastructure and market products and skills Provide safe drinking water No of villages covered under piped water supply
Develop infrastructure and market products and skills Mobilize scheme grants and bank finance to increase production and sale of agricultural produce, fruits, vegetables, meat, fish, eggs and milk and develop skills Annual Bank Credit Mobilized in Rs llakhs
Develop infrastructure and market products and skills Mobilize scheme grants and bank finance to increase production and sale of agricultural produce, fruits, vegetables, meat, fish, eggs and milk and develop skills Annual Crop production in quintals
Develop infrastructure and market products and skills Mobilize scheme grants and bank finance to increase production and sale of agricultural produce, fruits, vegetables, meat, fish, eggs and milk and develop skills Annual Fruits/Vegetables production in quintals
Develop infrastructure and market products and skills Mobilize scheme grants and bank finance to increase production and sale of agricultural produce, fruits, vegetables, meat, fish, eggs and milk and develop skills Milk procurement per day in liters
Develop infrastructure and market products and skills Mobilize scheme grants and bank finance to increase production and sale of agricultural produce, fruits, vegetables, meat, fish, eggs and milk and develop skills Annual eggs produced (nos)
Develop infrastructure and market products and skills Mobilize scheme grants and bank finance to increase production and sale of agricultural produce, fruits, vegetables, meat, fish, eggs and milk and develop skills Annual meat/fish production in quintals
49
Objectives Actions Success Indicators Target Achievement
Develop infrastructure and market products and skills Develop and market human skills, surplus farm produce, distribute earnings and pay off debt Completion of market survey
Develop infrastructure and market products and skills Develop and market human skills, surplus farm produce, distribute earnings and pay off debt Fix farm gate prices of saleable products
Develop infrastructure and market products and skills Develop and market human skills, surplus farm produce, distribute earnings and pay off debt Quantity of purchase orders collected from prospective buyers of farm produce
Develop infrastructure and market products and skills Develop and market human skills, surplus farm produce, distribute earnings and pay off debt Inventory of surplus products
Develop infrastructure and market products and skills Develop and market human skills, surplus farm produce, distribute earnings and pay off debt Quantity of products despatched
Develop infrastructure and market products and skills Develop and market human skills, surplus farm produce, distribute earnings and pay off debt Collection / distribution of sale proceeds
Develop infrastructure and market products and skills Develop and market human skills, surplus farm produce, distribute earnings and pay off debt Repayment of bank debt completed
Develop infrastructure and market products and skills Develop and market human skills, surplus farm produce, distribute earnings and pay off debt Survey of skills required in domestic and overseas market completed
Develop infrastructure and market products and skills Develop and market human skills, surplus farm produce, distribute earnings and pay off debt No of persons trained, skilled and placed in high wage employment
Evaluation of Interventions Award Identify independent evaluators Independent evaluators selected
Evaluation of Interventions Award Carry out impact study social audit Impact study social audit completed
Evaluation of Interventions Award Rank the Projects / GP / SHGs/ CRPs /NGOs /Banks Project /GP/CRP / SHGS / NGO/Banks ranking completed
Evaluation of Interventions Award Organize annual award function Fix date, venue, VIP invitees, program
Evaluation of Interventions Award Organize annual award function Select Event Manager
Evaluation of Interventions Award Organize annual award function Hold film shows, exhibitions, presentation of success stories and experience sharing, consolidation of lessons
Evaluation of Interventions Award Organize annual award function Distribute Awards (cash awards, foreign visits)
50
From Local to Global
51
Milestones
  1. Set up Core Groups at State, District and Block
    levels for coordination
  2. Issue letter to District Collector, Line
    Departments and Banks about the implementation of
    the initiative
  3. Identification of nodal persons in each
    department
  4. BDO to be trained as the Chief Block Coordinator
  5. Initiation meeting with stakeholders at the block
    level to be chaired by DC
  6. Orientation of officials, PRIs, SHGs, community
    resource institutions / persons on thematic
    issues
  7. Finalization of objectives, actions, indicators,
    targets with PRA
  8. Prioritization and scheduling of actions
  9. Sharing of action plan with CRPs and the
    community
  10. Setting up of a community radio
  11. Use of Cultural troops, Development Rath, IEC
    Vans, pamphlets, leaflets
  12. Request DFP /SDD for support
  13. Documentation of the experience and process

52
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53
To do in Ministry
  • NIRD enquiries on promotion, appointment, etc.
  • NIRD sub group meetings
  • NIRD EFC Note on construction
  • Jaipur NIRD foundation stone
  • EFC note for 10 in NE states
  • Costing Committee meetings
  • E office filling of forms, email ids,
    procurement of scanners, training, registrar for
    UIDAI, talk to Arun Maira
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