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Kimberly Bottema


Title: Slide 1 Author: mercadom Last modified by: Charlene Hipes Created Date: 2/11/2005 1:59:16 PM Document presentation format: On-screen Show (4:3) – PowerPoint PPT presentation

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Title: Kimberly Bottema

Army Community Services Serving Our Military in
Hard Times
  • Kimberly Bottema
  • Army Community Services
  • Information, Referral and Follow-up Manager

  • Educate Information Referral specialists on
    services available to Military Personnel and
    their Families
  • Discuss client eligibility/non-eligibility
  • Detailed information on the Army Community
    Service Programs

Army Community Services - Mission
  • Assist commanders in maintaining readiness of
    individuals, Families, and communities within
    Americas Army by developing, coordinating, and
    delivering services which promote self-reliance,
    resiliency, and stability during war and peace.

Client Eligibility (Army Regulation 608-1)
  • All Active Duty and Retired military personnel
    and their family members
  • Members of U.S. Army National Guard and Reserve
    when on active duty and their family members
  • Appropriate fund and non appropriated fund
    employees and their family members (Dept of
    Defense Civilian Employees)
  • Surviving Family members of military personnel
    who died while on active duty
  • Family members of prisoners of war or personnel
    missing in action (POW/MIA)

Not Eligible
  • Veterans and their Families
  • This is a Soldier that was in the military for a
    short amount of time but didnt complete 20 years
    of Service
  • Disabled Veterans and their Families
  • National Guard and Reserve Soldiers (Title 32)
  • Retired National Guard and Reserve Soldiers if
    theyre not age 60 and have a Retired ID card.

ACS Programs
  • Army Family Team Building
  • Army Family Action Plan
  • Army Volunteer Corps
  • Employment Readiness Program
  • Exceptional Family Member Program
  • Family Advocacy Program
  • Financial Readiness Program
  • Mobilization Deployment
  • Information and Referral Outreach
  • Relocation Readiness
  • Survivor Outreach Service
  • Soldier and Family Assistance Center

Army Family Team Building
  • AFTB Levels I, II, and III
  • Instructor Training
  • Master Trainer Course
  • Drill Sgt Spouse Seminar
  • FREE online training available at
  • Anyone can take them but you must register with
    the site
  • select N/A for military affiliation and you will
    get in.

Army Family Action Plan
  • Annual issue resolution process addressing
    military quality of life
  • Issues from installation conferences are
    forwarded for higher level resolution
  • Has resulted in SGLI increase to 400,000
    transfer of Montgomery GI Bill to dependents
    paternity leave for military fathers and
    hundreds of other legislative changes

Army Volunteer Corps
  • Recruitment, training and placement of volunteers
  • Recognition of volunteers
  • Liaison between Command Group and installation

Employment Readiness
  • Career Counseling Job Search Assistance
  • Workshops/Seminars
  • -resume writing
  • -starting and running a small business
  • -interviewing techniques
  • -work-from-home opportunities
  • -career exploration
  • -computer classes
  • Information on Federal Private Sector
  • Information on Educational Volunteer
  • Internet Access, Job Bank Resource Library
  • Semi-Annual Job Fairs
  • Client assigned an individual career development

Exceptional Family Member Program
  • EFMP Services
  • Information Referral to installation and local
    community services
  • Assistance with special accommodations with
  • Support Group/Recreational and cultural
  • Childcare placement (Special Needs Accommodation
  • Respite Care
  • Relocation Assistance
  • Training
  • Advocacy
  • Networking (Facebook, twitter, email
    distribution, newsletters)

Family Advocacy
  • Prevention Education
  • Prevention of Spouse Child Abuse classes
    Stress Anger Management Classes Fatherhood
  • New/Sole Parent Support
  • Home Visitation Services, Baby Care workshops,
    Parenting Classes, free baby bundles to new
  • Victim Advocacy Program
  • Empowering victims of Domestic Violence to make
    quality of life decisions.
  • Fatherhood Initiative
  • Promotes, supports and recognizes responsible
    fatherhood through community events and
    recognition ceremonies.

Financial Readiness
  • Financial Counseling
  • Free confidential counseling on personal
    finances and assistance with debt liquidation
  • Seminars on Financial Consumer Subjects
  • Money management, financial planning, credit,
    retirement planning, TSP, insurance, consumer
    rights responsibilities, car buying, home
    buying, etc
  • Consumer Advocacy/Assistance with Complaint
  • Emergency Financial Assistance
  • Army Emergency Relief (AER)
  • Emergency Food Checks

Army Emergency Relief (AER)
  • Private Non Profit Corporation incorporated in
    1942 by the Secretary of War the Army Chief of
  • Receives contributions from active and retired
    Soldiers (14.2), repayment of AER interest-free
    loans (65.1), investment income (20.3), and
    unsolicited contributions (0.4).
  • Primary mission is to provide emergency financial
    assistance to Soldiers (active and retired) and
    their Families.
  • In 2011 AER provided 77.5 MILLION to more than
    64,000 Soldiers and their Families.
  • AER assists 10.5 of Active Force each year with
    92 of assistance going to SSG and below

Who does AER help?
  • Active and Retired Soldiers and their dependents
  • U. S. Army National Guard and Reserve Soldiers on
    continuous active duty for more than 30 days
    (Title 10) and their dependents
  • Surviving spouses and orphans of Soldiers who
    died while on active duty or after they retired

Authorized Categories (Army Reg 930-4)
  • Emergency Needs
  • Food
  • Utilities
  • Rent/Mortgage
  • POV repairs
  • Emergency Transportation
  • Funeral Expenses
  • Medical/Dental expenses
  • Personal needs when pay is delayed or stolen
  • Child Care
  • Undergraduate-level education Scholarships for
    children spouses of Soldiers (active retired)

Where to go for help?
  • Army Community Services
  • Unit Commander/1SG
  • Local AER section
  • If no AER section nearby then through
  • - American Red Cross (877-272-7337)
  • - Air Force Aid Society
  • - Navy-Marine Corps Relief Society
  • - Coast Guard Mutual Assistance

Information Referral Outreach
  • Information Referral Assistance
  • Key source of integrated information that brings
    Soldiers and services together every day with
    ease, compassion, and quality to meet vital needs
    of all Soldiers, DA Civilians, retirees and their
  • Outreach
  • Program designed to develop a stronger sense of
    self-reliance and belonging in the military
    community, focusing on education/prevention,
    direct services, and organizing support networks
    to encourage self help and cultivate a sense of
    ownership within the military community.
  • Facebook
  • Twitter FtJacksonACS

Mobilization and Deployment
  • Pre Post Deployment Briefings
  • - Soldier Readiness Processing (SRP)
  • - Information Referral Assistance
  • Classes/Training Offered
  • - Family Readiness Group (FRG)
  • - Rear Detachment (RD)
  • - Welcome Home/Reunion
  • Family Assistance Center (FAC)
  • Repatriated Family Assistance

Relocation Readiness
  • Relocation Assistance Counseling
  • Electronic Welcome Packets/Children Games/Maps,
  • Sponsorship Training
  • English as a Second Language (ESL)
  • Classes/Resources
  • Foreign Born Spouse Support Group
  • Citizenship and Immigration Services
  • In/Out Processing of Soldiers
  • Newcomers Orientation
  • Lending Closet
  • Phase II Levy/Stateside Briefings
  • Hearts Apart Support Group

Soldier Family Assistance Center
  • Services provided to Warriors in Transition
  • Human Resource Services / Training
  • Educational Services / Workshops
  • Information / Social Service Referrals
  • Social Security Disability Application
  • Legal Assistance / Pastoral Care (Call Forward)
  • ACAP Services

Survivor Outreach Services
  • Serve as advocate for Survivors of Active Duty
    Fallen Soldiers.
  • Information and Referral service, linking Family
    members to on and off-post programs and
  • Assistance with financial planning, advice, money
    management, education and advocacy.

Committed to the Families of Our Fallen Warriors
Sister Services
ARMY Army Community Services NAVY Navy
Fleet and Family Services AIR FORCE Airmen
and Family Readiness Center MARINES Marine
and Family Programs COAST GUARD Office of
Work-Life Programs
Military One Source 800-342-9647
Everyday Issues
Financial Matters
Family Support
Education and Schooling
Health and Wellness
Military One Source
Army One Source
Words of Wisdom
  • No one cares how much you know, until they know
    how much you care
  • - Theodore Roosevelt

Additional Resources
  • American Red Cross -
  • Armed Forces Foundation
  • 202-547-4713
  • Army Emergency Relief
  • Army One Source
  • Hire Heroes USA
  • Military One Source
  • Operation Homefront
  • United Way -
  • 211 - 866-892-9211
  • Unmet Needs - 866-789-6333
  • USA Cares 800-773-0387
  • Veterans Affairs 800-273-8255,
    press 1

  • Army Community Services
  • Fort Jackson, South Carolina
  • Kimberly Bottema
  • 803-751-5256