Leadership from Heart: For Institutionalizing a Culture of Heart in Society through S-L Team Leadership - PowerPoint PPT Presentation

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Leadership from Heart: For Institutionalizing a Culture of Heart in Society through S-L Team Leadership

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Title: Leadership from Heart: For Institutionalizing a Culture of Heart in Society through S-L Team Leadership


1
Leadership from HeartFor Institutionalizing a
Culture of Heart in Society through S-L Team
Leadership
  • Dr. Ronald L. Burr

2
Goals
  • At the end of this session, participants will
  • have had an opportunity to
  • Reflect on some Background Factors that
    Facilitate Caring Team Leadership in S-L
  • Discuss some Achievement-Methods, and
    Applications for these Background Factors
  • Review Learning Project Applications

3
Easily Remembered Topics in Developing S-L Team
Leaders?
  • Easy to remember because each starts with a
    letter of HEART
  • They are responses to needs we all have when
    working together
  • They spring from a HEART of Love often expressed
    as Caring
  • Caring is one of the Three Cs, along with
    Competence and Confidence, that help define good
    Team Leaders

4
Leadership from HEART
  • Leaders inspired by Caring are sometimes referred
    to as Stewards or Servant leaders.
  • Servant Leadership. . .nourishes subtle
    emotional and spiritual needs, creating a force
    for growth and change. . .
  • Hyler Bracey, and others write that a servant
    leader has extraordinary power because he or she
    meets five unspoken. . .requests

Richard L. Daft, Robert H. Lengel, Fusion
Leadership Unlocking the Subtle Forces That
Change People and Organizations (2000)
5
Caring Leadership
  • Each 5 letters in the word HEART reminds how to
    care
  • Each Letter begins an often Unspoken Request team
    members have
  • Successful Team Leaders have empathy about these
    requests and know how to respond

6
From HEART
  • Hear and understand me
  • Even if you disagree, please dont make me wrong
  • Acknowledge the greatness in me
  • Remember to look for my loving intentions
  • Tell me your feelings with compassion

7
Hear and Understand Me
  • Every team member is a team leader
  • Good team leaders are at least good listeners
  • They will show they understand what a person says
    before they reply
  • They will listen for feelings and acknowledge
    them when appropriate

8
Discussion Question
  • In a S-L program you are doing or would like to
    do
  • When and how would you provide education in
    Listening?

9
Discussion Instructions
  1. Learn my Signal
  2. Discuss your answer with one person beside you or
    on either side of you. Not more than 3 people are
    talking together.
  3. Watch for my signal. When you see it please get
    quiet and choose one point you learned that you
    would share

10
Share
  • With one person beside you or on each side of
    you. Not more than 3 people are talking together

11
Review
  • Jot down what you have learned so far
  • about Team Leadership from HEART

12
Even if you disagree, please Dont Make Me Wrong
  • Fellow team members are best not equated with
    disagreeable behavior
  • I-Statements are received better than statements
    about another that can seem judgmental
  • Fellow team members have more freedom of choice
    to accept First-Person Statements
  • They might even choose to be agreeable
  • Begin with "I" and end with feelings that if
    understood stand to improve teamwork

13
Review
  • Please jot down answers to the following
  • A teamwork situation wherein your feelings are
    distracting you from doing your best
    _______________
  • How you could appropriately remove this
    distraction by talking directly to the team
    member about whom you have the feelings?
    _____________________________
  • Something you learned about the E in HEART
    _______
  • Please do this one quietly and alone, just 2
    minutes, watch for my signal and we will go on

14
Acknowledge the Greatness in Me
  • Our dreams depend on realizing our inherent
    potential
  • Team mates must learn to value their own
    competencies and abilities to care
  • Instead of just their past, measurable
    performance
  • Intrinsically good S-L opportunities allow team
    members to become intrinsically confident
  • Encourage them to reflect on accomplishments and
    acknowledge strengths
  • Tell them and their peers what you value about
    them

15
Review
  • Please jot down answers to the following
  • Some team members potential to be great you have
    not yet acknowledged _____________________________
    _______
  • A way appropriately to acknowledge your team
    member, and to their peers, about their potential
    to be great ___________
  • Something you learned about the A in HEART
    ___________
  • Please do this one quietly and alone, just 2
    minutes, watch for my signal and we will go on

16
Prepare to Share 
  1. Look at what you wrote in review of E and A in
    HEART
  2. Pick the most important one you want to share
  3. Indicate it on your paper

17
Instructions for Sharing
  1. Please remember to keep an eye out for my Signal
  2. Turn around and share with someone new, not more
    than 3 people together
  3. One minute per person

18
Remember to Look for My Loving Intentions
  • With a caring environment, do you believe most
    people grow up wanting to do well?
  • Yet many of our educational and social
    structures reflect a different assumption.
  • Successful Team Leaders won't make a negative
    assumption without first looking for good
    intentions.
  • Underlying peoples actions are feelings and
    attitudes that might be quite different than we
    think
  • We all want to be trusted yet are suspicious of
    others
  • Looking for good in others reinforces our own
    and others loving intentions

19
Review
  • Please jot down answers to the following
  • Some team members intentions of which you have
    been suspicious ____________________
  • Some loving intentions they may have instead
    _____________________________________
  • Something you learned about the R in HEART
    _____________________________________

Please do this one quietly and alone, just 2
minutes, watch for my signal and we will go on
20
Tell Me Your Feelings with Compassion
  • Institutionalizing a Culture of HEART in Society
    doesn't mean no conflict
  • It means successful Team Members together
    transform conflict into cooperation
  • This transformation requires compassion in
    sharing our feelings about behavior we believe
    blocks our common success
  • Compassion requires telling the other party
    respectfully and directly about alternative
    behavior conducive to success--and not telling
    other people
  • Compassion requires actively listening when they
    reply
  • No matter how much follow up is needed to
    transform this conflict, each interaction
    requires the same level of compassion

21
Review
  • Please jot down answers to the following
  • Some un-confronted team members behavior you
    think is blocking team success ___________________
    _____
  • A plan for telling them about their behavior, and
    alternatives, even if repetition is required
    ___________
  • Something you learned about the T in HEART
    _______
  • Please do this one quietly and alone, just 2
    minutes, watch for my signal and we will go on

22
Review of this Session
  1. Look back at everything you learned about
    H-E-A-R-T
  2. Pick one of those you think will be most
    effective if you put it into practice

23
Share
  • With one or two people near you.
  • Not more than 3 people will be talking together

24
Session Evaluation
  • Look back over the Goals of this Session
  • Reflect on some Background Factors that
    Facilitate Caring Team Leadership in S-L
  • Discuss some Achievement Methods, and
    Applications for these Background Factors
  • Review Learning Project Applications
  • On a scale of 1 10, 10 high, to what extent
    were you able to meet each of the goals of this
    session?
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