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SUCCESS STRATEGIES FOR EHR IMPLEMENTATION

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SUCCESS STRATEGIES FOR EHR IMPLEMENTATION North Carolina Association of CPAs Annual Meeting June 19, 2008 Nevada Health Information Management Association Annual Meeting – PowerPoint PPT presentation

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Title: SUCCESS STRATEGIES FOR EHR IMPLEMENTATION


1
SUCCESS STRATEGIES FOR EHR IMPLEMENTATION
  • North Carolina Association of CPAs Annual Meeting
  • June 19, 2008
  • Nevada Health Information Management Association
    Annual Meeting
  • Reno, NV
  • April 22-24, 2010
  • Presented by
  • Gayle Schmidt, MBA, RHIA
  • Sr. HIM Consultant
  • Revenue Cycle Solutions
  • Dell Perot Systems

2
Overview of Agenda
  • Background
  • Definitions
  • Preparation
  • Critical Success Factors
  • Planning
  • Go-Live
  • Post Go-Live
  • Benefits
  • Financial Returns
  • HIM Improvements
  • HIM Opportunities
  • Questions Answers

3
Background
  • Paper HIM Department(s)
  • HIM Software Vendor
  • Electronic HIM Department

4
Definitions
  • Electronic Record (ER)
  • Electronic Medical Record (EMR)
  • Electronic Health Record (EHR)

5
Preparation
  • Create Selection Team
  • EHR Functionality Listing Rating Form
  • RFP Creation
  • Research Vendors
  • Vendor Demonstrations
  • References
  • Site Visits
  • Contract Development

6
Critical Success Factors
  • Established, realistic, mutual goals
  • Appropriate resource commitment and priority by
    key stakeholders
  • Successful departmental workflow and redesign
    using EHR system
  • Standardization of forms
  • Successful training of end users
  • Physician acceptance and usage

7
Planning
  • Create Implementation Team
  • Develop Project Plan
  • Forms
  • Hardware
  • Workflow
  • Interfaces
  • Staffing

8
Planning (cont)
  • Back Scanning
  • Big Bang Decision
  • Users Access Levels
  • Printing
  • Training
  • Inform Prepare Staff
  • Testing

9
Go-Live
  • Announce Key Date
  • Staffing Changes
  • Procedure Space Changes
  • War Room with Hotline
  • HIM Staff Support
  • Physician Support
  • Other Staff Support
  • Training
  • Issues Resolution

10
Post Go-Live
  • Record Retention
  • Ongoing Training
  • Forms Committee
  • EHR Team
  • Service Expansion
  • Policies Procedures
  • Job Descriptions Pay
  • HIPAA Privacy Audits

11
Benefits
  • Improved patient care
  • Centralized records
  • Ease of record retrieval
  • Ease of record completion
  • Reduced incomplete records
  • Record availability to multiple users
  • HIPAA privacy audits

12
Financial Returns
  • Reduced HIM staff
  • Reduced HIM expenses
  • Reduced record storage space needs
  • Electronic forms
  • Reduced AR and DNFB days
  • Happier staff

13
HIM Improvements
  • No misfiles
  • Minimal record retrieval
  • Reduced phone calls
  • More department space
  • No incomplete record room

14
HIM Opportunities
  • Increased staff skill level
  • Remote work opportunities
  • Internal Release of Information revenue
  • Electronic ongoing record review
  • Ease of reporting
  • Vital department

15
Questions Answers
  • Thank you very much for your attention!
  • Gayle Schmidt, MBA, RHIA
  • gayle.schmidt_at_ps.net
  • Mobile 310-365-4878
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