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Sign onto https://critilink.com for accessing MASweb. Log in using the Username

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Sign onto https://critilink.com for accessing MASweb. Log in using the Username & Password assigned to you by Criticom Login with the Username & Password assigned you ... – PowerPoint PPT presentation

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Title: Sign onto https://critilink.com for accessing MASweb. Log in using the Username


1
Sign onto https//critilink.com for accessing
MASweb.Log in using the Username Password
assigned to you by Criticom
Login with the Username Password assigned you
by Criticom
2
Here are some specific formats to follow when
entering account information in MASweb
Name Field Residential Accounts should be entered
( Last Name, First Name)
Address should be entered completely without
using abbreviations (ie. We do not use ST.
BLVD., N, S, ect.)
XST Cross street in Address 2 If a suite
exists, then use Instruction page 0 for XST
(cross street)
Phone Numbers should be entered with a dash (-)
in between the Area code and the exchange (ie.
123-456-7890)
X is for an extension (if applicable)
PD, FD, MD, PT are all used for authorities phone
numbers. These Phone numbers/Agencies can be
found in a drop down menu.
(P) ATI and (S) ATI are used if the account has a
timer test (P) is a timer test on the primary
account (S) is a timer test on the secondary
GO feature is added for automation purposes
Time Zone is a field used to specify which time
zone the account is located in (-1)Central
(-2)Mountain (-3)Pacific Time DST is used
only when the account is located in a region that
does not Observe Daylight Savings Time (-1)
would be entered if applicable
Account Type is used to determine weather account
is Residential (R) or Commercial (C)
Global/Default and Special Fields are used if
Criticom has created Generic templates
specifically assigned to your dealer number
3
Contacts Page will display pass codes and
responsible parties listed on the account. To
access any of them click on their associated link
on the left in blue underlined.
Click on Snowboard on the far left to access the
Pass code set up as Snowboard
4
Contacts The Passcode on this account is listed
in the Contact window- Snowboard.
Start with Sequence 1 (Sequences increase in
increments of 1 - ie. 1,2,3,etc)
Passcode is Snowboard
PCV- indicates Passcode Verified
Please do not use these fields
5
For Fire Accounts ONLY instead of having a
Passcode
For Fire Accounts Only Enter Sequence 1 Then
ACCEPT ANY
POSITIVE RESPONSE
6
Contacts By clicking on RP100 brings up the
information for Responsible Party Sequence 100
and Contact RP100
Start with Sequence 100 and use RP100, 105, etc.
If no list on the account then enter No Call
List in Contact
Call List 1 is an automatic default here
X is used for an extension if applicable
Optional time frames for contacting RP
Add Cell, Home etc. in Note 2 field
Please do not use these fields
7
Contacts- By clicking on User1 brings up a User
ID which is also the password for this user. This
format is as follows- Start with Sequence 500,
enter the Name and User ID of the person in the
following fields
Enter a Pin Number or Password here . . only if
they are assigned one. If they do not have either
enter USER1, USER2, ect.
Enter the persons Name here (Name should be
entered as First Name (space) Last Name)
Enter the User ID assigned to that person
Please do not use this area
8
Instruction/Dispatch Screen
Enter the number 0
PASSCARDS ISSUED is automatically entered
For Fire Accounts Only . . . in line 1enter
ACCEPT ANY POSSITIVE RESPONSE
9
Zone Page Each Event Code signifies how the
alarm is to be handled, i.e. VDNI- indicating in
order Verify, Dispatch, Notify RPs and Installer
To select a Zone click on the Zone number on the
far left that will bring up the zone which then
can be viewed, edited or deleted.
10
After clicking on the Zone the information for
that Zone will appear
This event code 1975 is for Burglary
(Commercial) Comment field describes
as Front Dr
Leave the fields (S?, R?, R/S?) defaulted to N
You may Update, Add or Delete this zone
information from here or use the Zone Page Edit
Mode. The next slide will show you how to use
Zone Page Edit Mode which is back on the Zone Page
11
Zones- When adding a NEW zone it is easiest to
click on Zone Page Edit Mode
Once back on the Zone Page, Click on Zone Page
Edit Mode
12
Zones Now Select Line 8 to add a new zone
Click on Line 10 to add a new zone and
description
13
Zone Page Edit Mode - A Template now opens on
the Right Side for adding a new zone, this allows
you to view all zones on one page while adding a
new zone
Zone Page Edit Mode allows for open Template
format
Enter Zone
Event Code
Zone Description
Leave fields S? R? R/S? Blank
14
Zones You may also edit or delete a zone using
this same template. Criticom would always like a
Cancel/Abort code listed on all accounts
Use Zone 1000 for all formats unless Contact ID
format use E406
Please use 2079 event code for Cancel /Abort
-which auto will appear on the right
Once you click Save Changes your zone will appear
on the Zone Page
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